Each subscriber mobile network You must know several ways to contact the operator and support service. While using the services, the user often encounters urgent problems or important issues that need to be resolved quickly.
To solve problems related to tariff plans, account management features, spending personal funds, ordering Internet traffic packages, SMS and MMS, roaming communications, you must contact an official representative of Beeline.
By short toll-free number
How to call a Beeline operator from your phone? Calling from a mobile is convenient and free way communication with technical support. You can call from your mobile phone to the short Beeline number 0611.
First, the subscriber must carefully listen to the menu items and, according to their topic, decide which one he needs to choose. If the choice is not made, you will be asked to contact the operator. 0611 is a customer support center that will help resolve any issues.
When calling the operator on 0611, be prepared to spend 20-30 minutes of your time. Very often you have to wait a long time for an available operator. But while waiting, you can press key 1, and then a company representative will call your number the moment a free consultant appears.
Remember the necessary keys for easy control of the main menu when calling 0611:
- 9 - listening to Sachal's message,
- * - return to Main menu,
- # - listening to information from the previous paragraph,
- 1 - while waiting for a consultant - the “we will call you back” service, so as not to wait in line to contact online support.
By federal number
- 8 800 700 06 11 - for all questions regarding the operation of the USB modem.
- 8 800 123 45 67 — For all questions about automatic and manual settings mobile internet.
- 8 800 700 80 00 - for all questions regarding the operation of TV, home Internet and telephone.
From a landline phone or other mobile operator, call Beeline support for free at +7 812 740 60 00, 8 800 700 00 80 or 8 800 700 06 11. The principle of dialing is the same as from a mobile phone. First, you listen to menu items related to various problems and services, and then go out to talk with a live communication representative. The consultant may ask for your passport details, code word and phone number when solving your problems with communication, services and accounts.
When calling the number 8 800 700 00 80, you need to press the number 0 and, as a rule, within 5 minutes a representative of the Beeline company will answer you and help you solve your questions and problems.
Prepare your passport in advance and remember the code word that is attached to your SIM card to save your time when talking with support.
While roaming
If the subscriber is roaming outside Russian Federation, he can contact a consultant for free at +7 495 974 888 from a mobile or landline phone in any country.
During intranet roaming
When using intranet roaming (the user is located in the country), call 8 800 700 06 11 for free from any operator or landline phone.
When traveling outside the country, take care in advance of the most favorable tariff plan for you to communicate with relatives and friends. You can choose a tariff on the official Beeline website or by calling the short number 0611.
Other methods of communication
It is not always possible to quickly contact Beeline technical support due to busy lines and online consultants. If your questions are not urgent and you don’t want to wait 20 minutes for a specialist’s response, choose other ways to solve your problems.- Write your question or complaint to email address o [email protected] and within a few hours you will receive an answer.
- Go to the official Beeline website and fill out the form feedback to get advice from a specialist.
- The site also has an online assistant, a window in which you can communicate with him is on the right. Post your questions there for instant response.
- Join Beeline official groups in favorites in social networks: Odnoklassniki, VKontakte, Facebook, read useful news and consult there on all issues.
- Register in your personal account on the Beeline website, consultations are also available there.
- Submit your questions for a short toll free number 0622 and you will also receive a response in the form of a message (daily from 7:00 to 22:00 Moscow time).
Some problems can be solved by contacting the Beeline operator directly. It’s not always possible to reach a support specialist right away, but of the many ways to contact the Beeline operator, there is always the best one:
- Call the operator number 0611 for free from your mobile phone. Press the “1” or “2” key, then “0”. Some changes may be made to the voice menu, depending on the region: instead of the numbers 1, 2 there may be 3, 4, then “0”. You can contact the Beeline Russia operator in this way quite quickly.
- To contact the operator, the company provides help desk numbers available for calling from a Beeline mobile phone, from another operator (Tele2, Megafon, MTS) or from a landline phone. The client chooses a phone number to solve a specific problem. If this concerns:
- mobile Internet and communications, then telephone hotline 8 800 7000 611 ;
- wireless network WI-FI Beeline - 8 800 70 02 11;
- USB modem -8 800 700 0080;
- TV or home internet - 8 800 700 8000 . - When you are in roaming mode, you can talk to a call center consultant from your mobile phone for free by calling +7 495 97 48 888.
- Open new channel to contact a support representative: WhatsApp number 968 600 06 11, which cannot be called, but you can send an SMS with a question. Add the number +7 968 600 06 11 to your contact list.
- Sending a letter from detailed description problems on This address Email protected from spam bots. You must have JavaScript enabled to view it. .
- On the website at the top right, click Ask a question, enter your question in the box, and the electronic assistant will instantly answer it online.
- Send a message to operator number 0611. A service employee will provide free advice at any time of the day.
Top posts of visitors with dialing methods:
Guest: To reach the operator, dial 0611, the answering machine says, dial 1; then 0, says the answering machine; again 0,.. and again 0. Three zeros and the operator is on the line.
Guest: And in a minute I managed to contact the operator....0611 we wait, the answering machine spoke, press “1”, wait, it spoke, press “0”...it still says...again “0” and voila OPERATOR. True, I had read five sites before I found this advice.
Beeline personally has been bothering and infuriating me more and more lately. But. Let's be generous and forgiving. It would be unfair not to admit that Beeline was once rightfully one of the leading operators cellular communication in Russia.
After all, it was once at Beeline and high quality communications, and a good coverage area and a wide range of additional services. And all this actually made us, subscribers of this generally good network, happy. This is probably why we connected to Beeline once.
But now... I don’t know about you, but more and more often I want, if not to curse, then to exclaim pathetically, “ What now???". Although, to be honest, I still want to swear more often.
I think that even the happiest Beeline subscribers (are there still such people left?) probably have moments when we urgently need the help of a “live” support specialist. There are, right? I have them. And often.
And here I want to curse again. And very strongly. Because suddenly it turns out that in order for you to be answered not by an answering machine, but by a “live” operator of the Beeline support service, you still have to look for the phone number by which you can contact him.
Several years ago, Beeline had a support phone where you could talk to an operator 24 hours a day, 7 days a week. But now... Even if it’s possible to get through, it’s very difficult.
But we have nowhere to go. and what should I do? Where to go? Let us consider all the options for solving this problem today.
So how to call the Beeline operator? After all, despite the fact that Beeline has several services technical support subscribers with separate telephone numbers, in most cases it is quite difficult to contact the operator. Sometimes you even get the feeling that the Beeline operator’s phone number is some kind of secret. And even when you have the correct Beeline phone number, it’s not always possible to listen to the operator for free.
Our review today is about how to contact the Beeline operator directly. Let's start with the main thing.
A 100% working way to call Beeline support!
This method is “secret”, but guaranteed. It will certainly help even those who claim that it is impossible to reach the Beeline operator. Believe me, it is POSSIBLE!
To contact the Beeline operator, use a trick! Call toll free number 8 800 7000611 , just not from a Beeline SIM card, but from a SIM card of any other operator! Guarantee that they will answer you - 100%!
Why is this happening? It's simple. They hope that they receive calls from a SIM card from another operator with a desire to switch to Beeline. And here you are!
To call the Beeline operator from a Beeline SIM card:
1. Call By short number 0611 from your mobile phone if a Beeline SIM card is inserted into it. Just keep in mind:
This method is only suitable for those who are ready to listen to the boring voice of an auto-informer for some time. :)
You will have to listen carefully to the automatic instructions and press all the appropriate buttons. And then after some time you will definitely be connected to an operator, to whom you can ask any question regarding Beeline services.
Unfortunately, today there is no clear sequence, in which you need to press telephone buttons to connect to the Beeline operator.
The reason is simple - Bilan offers completely different variations of the voice menu for different regions of the country. Therefore, just listen carefully to the autoinformer’s prompts and follow his instructions.
Calls to the short number 0611 are absolutely free for all mobile operators.
Yes, here's another thing. It is worth noting that this method is only suitable if you have enough free time. If it is catastrophically small, you can use one of the alternative methods. contact specialists of the Beeline cellular operator.
Another plus is that you can call the federal Beeline support service number both from a landline phone and from a mobile phone of any telecom operator.
But you will have to choose which number to call. A call to the Beeline operator can be made to several toll-free federal numbers. Which Beeline operator number to choose in in this case- choose for yourself:
- If you have any questions regarding mobile communications or any difficulties with internet connection, You can contact the federal phone number 8 800 700 06 11 .
- If you have difficulty connecting or operating WiFi contact by phone number 8 800 700 21 11 .
- 8 800 123 45 67 – technical support service that will answer any of your questions regarding settings, connection or failures mobile internet operation.
- If problems arise with other services provided by Beeline - for example, home internet or television, you need to call another phone number — 8 800 700 80 00 .
A Beeline operator will answer you at any of these numbers. The phone number is free for calls from any phone. More precisely, like this:
Calls to everything federal numbers Beeline support services FREE from any phone. Both from landline and any mobile operators
How to call a Beeline operator while roaming?
If you are outside the Russian Federation, you have the opportunity to call a representative of the Beeline cellular operator in international roaming.
To do this, dial the phone number in international format +7 495 974 88 88. Remember that the number should be dialed only in international format, that is, you need to dial +7.
The call is free if you have a Beeline SIM card installed in your mobile phone.
If you are located within Russia, but not in the region of your residence, you can contact a Beeline specialist thanks to national roaming - for this you will need to call 8 800 700 06 11 . Or by short number 0611
Calls to both phone numbers are free for Beeline subscribers
Alternative ways to get advice from a Beeline representative
There are unexpected problems with cellular communication, and you do not have access to mobile phone? Today there are many alternative ways that will help you get a full-fledged consultation with a specialist in the shortest possible time.
In general, there are quite a lot of working ways to contact the Beeline operator. And if you know the current number of the Beeline operator, a free call to the operator should not be a problem for you. In theory. Well, how it turns out in practice - share in the comments. Just try without swearing...
Well, we sincerely hope that from now on the Beeline hotline will cease to be something unattainable for you :)
And even if you can’t get through to the Beeline operator, you can get expert advice in other ways. The main thing is more patience. Good luck to you!
P.S. A huge request. If this article helped you, please like it, click on the “like” buttons just below
In some situations, it is necessary to contact the MTS cellular technical support operator. However, today this is a little more difficult to do than it seems. Most MTS services are automated, since most problems can be solved using an automatic service or on the company’s website, where a solution for many cases is presented. But sometimes you need to know how to contact an operator whose number is not known to everyone.
Communication with the MTS operator is free
One way to contact an operator for free is to call a short number 0890 . However, this method is quite problematic, since you will have to listen to a lot of information from the automatic support service. Then, after pressing a certain sequence of keys, the service will put the subscriber into standby mode, which can last from a few minutes to an entire hour.
More in a simple way will become a multi-channel official telephone number of the company - 88002500890 . This number is also free. Here it will be much easier to reach an operator.
After calling this number, the subscriber will hear an auto-informer. As soon as you start listening to the automatic voice menu, first press button 1, and then button 0. After the automatic support service asks you to evaluate the work of the call center employee, you need to press buttons 1 or 0. Within a few minutes after this, the subscriber will be contacted operator
It is important to take into account the fact that you can reach multiline telephone Subscriber support can be done from any phone except a mobile phone connected to MTS. If there are no other means of communication nearby, the subscriber will have to contact the support service using a short number.
How to contact using a short number
It is quite difficult to reach a “live” person, since several thousand subscribers are simultaneously trying to contact the MTS operator from their mobile phone. They all need operator assistance in various matters.
To contact the MTS operator directly, you need to listen to the autoinformer menu and dial a certain key sequence. In order to speed up and simplify the process, without listening to a lot of unnecessary information, just remember the key combination that will help you contact technical support.
After the autoinformer recording has started, the subscriber can immediately press sequentially:
- button 2;
- then 0;
- then it will be redirected to the operator evaluation menu;
- here you can immediately press the 1 or 0 key, it makes no difference.
Other MTS support numbers
For owners of MTS corporate cards there is alternative way contact the operator for free - the number you need to dial 88002500990 .
How to contact the MTS operator in roaming
Often there is a need to contact an operator while roaming. If an MTS subscriber is located in Russia, but not in his home region, then help desk MTS will be available on the same numbers as at home.
In the case when the subscriber is outside the country, but uses an MTS SIM card, there is another toll-free number to contact the operator. To contact the support service, you need to dial from your mobile phone +74957660166 . It is very important to dial the phone in the international format, that is, using +7, since only in this case the call will be free. If you dial a number in a different format, the call will cost the same as any other call in roaming according to the tariff plan connected to this number.
Alternative methods of communication
There are several ways to solve the problem if it was not possible to contact the operator or there is simply no time to wait on the line. In this case, an electronic help desk may be the solution. There is a feedback form on the MTS website to help subscribers. Here you can ask your question, but you will also have to wait for an answer, although the waiting time is an order of magnitude less than in the case of a “live” operator.
Some issues can be resolved using personal account on the MTS website. The subscriber can independently change tariff plan, request details of calls and payments. This saves a lot of time and allows you to unload telephone lines operators to resolve more important and non-standard issues.
An extreme case that requires immediate assistance from a specialist requires a personal contact service center or MTS communication salon. Here the subscriber will need to present a passport or any other identification document. After this, an MTS specialist will personally help you understand the problem that has arisen and advise the subscriber on all the questions he or she may have. This method is not the most convenient, but is considered one of the fastest and most reliable.