Beeline personal account what is ordering content. How to disable content on Beeline: from the operator and third-party companies

If money begins to disappear from your Beeline account, but you do not use any additional services, most likely one of the “Order content” options is working on your number. Through this portal, you may have accidentally activated a paid subscription. This could happen as a result of following an unknown SMS link, or, for example, when clicking on advertising banner mobile operator. In this article we will tell you what Beeline “Content Ordering” is. And also from the review you will learn how to determine which paid subscriptions work on the number, and how you can disable the entertainment and information service.

What is paid content?

What is “Ordering content” in Beeline? This is the purchase of a paid subscription from the operator or its partners. This could be a subscription to a weather forecast, a horoscope, fashion and cinema news, exchange rate newsletters, etc. By the way, additional paid content may appear on the number by accident. As mentioned above, you can get it simply by following the provider’s advertising link, or by responding to an unknown message.

Attention! To protect your account from senseless spending, ignore SMS from the following short numbers: 4867, 3241, 9731, 9931, 9190, 1615, 1559, 500, 1121 and 771061. All indicated phone numbers belong to the “Order Content” portal, Beeline and offer to connect various types of entertainment resources.

Of course, this doesn't mean you should ignore the services you need. For example, if you want to activate the “Who is calling” service, then you can safely send SMS to the number 771061.

If the mobile operator has not installed custom content on your number, but the Nth amount of money is debited from your account every month, you can check which paid services work on your mobile phone.

To check the content “ordered” on a SIM card, you can use any convenient method:

  1. Dial the number combination * 110 * 09 # on your phone and press the “Call” button. After a few seconds, the device will receive an SMS with the necessary information.
  2. Voice menu. Dial number 0674 on the gadget's keyboard and press the call button. After this, you will be redirected to the voice menu, where, following the prompts, you can find out about all the services, subscriptions and options activated on the SIM card.
  3. Personal Area. Log in to your page and go to the “My Services” tab. Here you can find all the paid and free services, valid on your phone. Similarly, you can view the availability of paid services via mobile app"My Beeline."
  4. Call the operator. The presence of paid services on your phone from the Beeline Content Order portal can be checked by calling the provider’s hotline. To do this, call 0611 (for mobile phones) or 8 800 700 06 11 (for landline phones and subscribers of other cellular networks). For calls from abroad, use the number +7 495 977 88 88.
  5. Office. This is certainly not the most convenient way to check, but if service center Beeline is within walking distance from you, you can easily use it. In this case, all you need to do is have your passport and mobile phone with you.

How to deactivate the service?

After finding out which paid subscription is eating up your money, you can safely disable the content using one of the following methods:

Personal account or “My Beeline” application

There are a number of system requests with which you can deactivate paid subscriptions to Beeline:

  • “Chameleon” – * 110 * 20 #;
  • “Stay informed” – * 110 * 400 # ;
  • “Stay informed+” – * 110 * 1062 #;
  • “Internet notifications” – * 110 * 1470 #;
  • “Weather” – * 111 * 4751 #;
  • “Hello” – can be canceled by calling the number 067409770;
  • “Horoscope” – * 456 #;
  • "Beeline. Music" – * 714 #;
  • “Answering machine” – * 110 * 010 #.

We looked at the most popular combinations. More USSD can be found on the official website of the mobile operator.

To disable paid services, you can use SMS services Beeline mailings. To turn off a particular service, you need to send the word “Stop” to a specific number. Write the text without quotes.

Numbers for sending deactivation messages:

  • “Videomir 18” – 6305;
  • "Beeline. Kiosk” – 6395;
  • "Beeline. Books” – 6277;
  • “Top up and win” – 5555;
  • "Unified Post" - 2824;
  • “Newsletter” – 5054;
  • "Locator" - 5166.

If you have activated one of the services from Beeline’s partner, the company “RGK Production”, you can turn off all the content at once by sending an SMS with the word “Stop” to the number 9855.

You can also turn off paid services by calling a special phone number:

  • “Currency rates” – 068422330;
  • “Horoscope” – 0684211525;
  • “Fact of the day” – 0684211646;
  • “Love predictions” - 0684211640;
  • “Hello” – 067409770;
  • “Be the first to know” – 067405551.

And you can always ask for help at technical support mobile operator by number 0611. After connecting, ask a company employee to rid you of this or that unnecessary service.

Important! For personal identification purposes, the operator may request passport data.

If you don’t want to deal with money leakage from your mobile account in the future, you can activate the special “Content Ban” service. After connecting the service, not a single paid subscription will be able to independently join your SIM card. And you will no longer be disturbed by intrusive advertising from the provider.

You can enable the service in your personal account or by calling 0858.

The Beeline company offers its customers a whole range of additional services. In addition, any subscriber has the right to sign up for a subscription that interests him. If a person consciously connects subscriptions, he, as a rule, learns in advance how to disable them, and no troubles arise in the future. But sometimes paid subscriptions appear without the knowledge of the subscribers themselves. Let's say that a paid subscription can be activated during the placement of a certain dubious site, where the user simply indicated his number.

It also happens that the operator himself attaches tariff plan subscription (and money may not begin to be debited for it immediately, but, say, after a few months).

And therefore, each subscriber must know the ways that will allow him to get rid of useless, money-eating subscriptions at any time.

Some subscriptions can be attached by the operator itself

Ways to disable subscriptions

USSD requests

Beeline users can find out about connected subscriptions and disable them using the so-called USSD request. By dialing the combination 110*09# plus a call, you will instantly receive an SMS, which will list the names of connected subscriptions and special commands to disable them. Here are a few examples of special USSD requests that can be used to disable specific subscriptions:

  • *110*070# plus call – to disable anti-caller ID;
  • *115*230# plus a call – to disable the “Auto speed detection” subscription;
  • 0684211640 plus a call – to disable the “Love Predictions” subscription;
  • 0684211525 plus a call – to disable the “General Horoscope” subscription;
  • 068422311 plus call – to disable the World News subscription;
  • *110*010# plus a call – to turn off the “Answering machine”.

Beeline personal account

You can disable any subscriptions yourself on the official Beeline portal in the so-called Personal Account (PA). After logging into your Personal Account, you should open the “Service Management” section. Here the user has the opportunity to deactivate all subscriptions. They will be displayed in a single list, in addition, here you can check the box next to the “Only connected” item.

Through the personal account, the subscriber can also order account details and thus find out how much money was spent on the previously connected subscription number.

Call to operator

Questions regarding subscriptions can be resolved by calling the Beeline hotline - 88007000611, you just need to dial the specified number and follow the answering machine commands. This method has a known drawback - you can wait quite a long time for the operator’s response, since they are all busy. In addition, to disable or connect subscriptions, the subscriber's personal passport information may be required.

Visiting a communication salon

It is not a very convenient and time-consuming method, but its effectiveness is beyond doubt. Today, in almost any city, even a small one, there are Beeline salons. You should go to one of them and explain your problem. A specialist will perform the shutdown quickly and completely free of charge. When going to the salon, do not forget to take your passport. It will be true proof for the specialist that you are the owner of the SIM card.

Via mobile application

For smartphones on Android based, Windows or iOS, a separate application is available called “My Beeline”, where you can not only view all subscriptions, but also get other information about the number, balance, funds spent for certain periods, etc.

In essence, this is an analogue of the Personal Account on the website in terms of functionality, only in the application format, which is very convenient for mobile gadgets.

A convenient application will show all the information about your account

Via SMS messages

To use this method, you must first find out from which number the subscription materials and notifications are coming from. And you need to send a response SMS to this number with the text “Stop” or “Stop”. In most cases this works.

How to disable paid subscriptions on a modem?

When we talk about modem subscriptions, we usually mean tariffs for high speed internet. To reset and disable current tariffs, you should use the following USSD commands:

  • *115*070# – to deactivate Highway 7 GB;
  • *115*080# – to deactivate Highway 15 GB;
  • *115*090# – to remove the “Highway 30 GB” option.

If you have a modem, you probably have access to the Internet. This means that you can disable all interfering subscriptions in the manner already described above through your Personal Account. Contacting the Beeline office is also in this case current solution.

How can I check my subscription list?

All the same methods mentioned earlier are also suitable for checking your subscriptions. But here you can also use the mobile menu. It is called by the combination of numbers *111# plus a call. Further control is carried out by entering numbers that correspond to the numbering of menu items. To display a list of connected options, select the “My Beeline” subsection, then “My data” and “My services”.

Questions from subscribers

Good afternoon I don’t understand how, but I signed up for subscription 9855 “Order content”. I only recently found out about this. For it they charge me 20 rubles every day. How to disable it? Why does Beeline connect subscriptions without warning users?

This subscription is not provided by the Beeline operator. This is a subscription of a third-party legal entity, RGK-PRODUCTION LLC. As a rule, people connect to it accidentally by clicking on a banner on a suspicious site. To disable it, you need to send an SMS with the text “Stop” to the same number 9855. If you are unable to unsubscribe this way, please contact your operator at hotline and outline the problem.

Found out that you are subscribed to “Videomir 18+”? What kind of subscription is this anyway? How to disable it?

This subscription provides access to a catalog of adult video content. You can refuse to use it by sending the word “Stop” to the four-digit number 6506. As a result, an SMS notification will be sent to your mobile phone that the service is no longer active. It is also possible to disable “Videomir 18+” in your Personal Account in the “Service Management” section - there is a special sub-item “Subscriptions”.

Hello! How to disable Beeline.Music subscription?

This is a subscription from Beeline itself and you can disable it in all the described ways: by USSD request, through your Personal Account, or by calling the operator. Plus, you can disable your subscription on the music.beeline.ru portal in the “Settings” subsection. Disconnection is free of charge.

A few months ago I signed up for the “Russian Lessons” subscription. Now I don't need it. How to disable it?

The simplest way to disable this service is to send an SMS message with the word “Stop” to the short number 6386. Another option is to dial the command 0684210205 on your mobile and make a call.

Georgy Nikolaevich | 25.06.2017 07:39

And I will say that when connecting any subscription, a priori the fault lies with the provider! And the reason lies in the law, which clearly states that without the knowledge and explicit consent of the client, the provider has no right to connect any paid services . And the explicit consent of the client (service consumer) according to the law is confirmation via SMS, or through a telephone terminal, or through a call to a short number. All other cases of connecting services and subscriptions are illegal. There is no confirmation of the order of a paid service, for example in the form of a subscription to third-party content, which means that funds are debited from the account, this is in any case the fault of the provider, because either he entrusted the management of your account to third parties, or he himself fraudulently, in collusion with scammers, created an illegal scheme withdrawal of clients' funds from their accounts, or simply the provider's security service works disgustingly. Well, the latter is unlikely, which means the provider’s equipment is in good working order and protected. It’s easy to prove this, you try to transfer your funds from your account somewhere to someone else’s account, and if you transfer funds to an account approved by the provider, then you will transfer them, but first you will carry out the steps to order the transfer, and then the provider will require confirmation from you (SMS, terminal, a call indicating data and details, in short, everything is like in a bank). But if you try to transfer your money from the provider’s account to somewhere that the provider does not allow, then you will not need confirmation, you simply will not be allowed to carry out such a transfer operation. From this we can conclude that all the content that providers connect to our clients without our knowledge is that we are such idiots and accidentally press some buttons on the Internet, and then, out of stupidity and senile dementia, we confirm our erroneous button presses. And the saddest thing is that the content is usually for the weak-minded, who cannot find the same content on the Internet, but for free access. For example, descriptions of films, who needs it for 30 rubles a day? Do we rummage through this subscribed service every day, read about all the films, what is said in each film, why do these scammers rob us of money? And if Megafon comes across this scam (and Megafon does this outrage all the time), then at least he immediately returns the money and cancels the subscription. But Beeline, they are complete pigs, they have the audacity to blatantly claim that the client himself is a fool and connected the subscription. The problem is that our legislators are enemies in this, otherwise they would have long ago not only prescribed the law itself, but also the procedure for punishment for non-compliance with laws, such as the Civil Code of the Russian Federation, the law on the protection of consumer rights, the law on communications, in particular for 01.07. 2007, and then for the same 20 - 30 rubles, they would have been fined 50 million, then the providers would not have been so impudent. And an amount of 20-30 rubles is not enough to open a criminal case, although if you count the number of subscribers of providers, and count how many have already been deceived, it turns out that every day tens of millions of rubles are stolen from subscribers, the chief of police and I counted this together, it’s a pity the laws are not allow the police to intervene, because our laws are being squeaked by cunning infidels who, thanks to these “shortcomings” in the laws, have a lot on their paws.

Mobile subscriptions are designed to diversify the leisure time of subscribers, but in most cases such entertainment ends up costing users financial losses. Often, a subscriber can activate a particular subscription using his number, and subsequently discover that money is being withdrawn from the balance at a completely different rate than was promised upon activation.

Today we will tell you about paid Beeline mobile subscriptions: how to check all connected ones using your number, how you can put a complete ban on connecting any paid entertainment and information services.

Why do they withdraw more from my account than promised?

There are situations when cellular subscribers They themselves activate various paid services on their number, and then notice that money disappears from their balance. Most often, this is encountered by those who do not carefully read the terms of a particular promotion. Yes, you can blame the operator for the fact that detailed conditions are often indicated in small print, and are often hidden behind asterisks in the description, but ignorance is not an excuse. In a situation where the cost of a subscription is indicated in its description, then it will not be possible to return the money debited, in the subscriber’s opinion, illegally.

Before connecting to any service, and this primarily applies to content services, it is mandatory to obtain detailed information about its cost. Often paid subscriptions are offered to the subscriber free of charge for a trial period, after which fees for their use begin to be charged.

The operator offers on its website completely comprehensive information about the cost of not only its services, but also third-party ones who turn out to be content providers. Before clicking on a link, sending a message, or making a call to a short number, it is worth checking the cost of such actions. On the operator’s website, just indicate your phone number, and you will be provided with full information about the service.


All entertainment and information services can be divided into two main groups. The first includes periodic subscriptions, which provide access to a specific service on a regular basis. They are paid daily. Beeline has established restrictions for such services. Thus, the fee for them can be deducted from the subscriber’s balance no more than once a day, and the cost cannot exceed thirty rubles.

The second group of services does not imply regular use and, accordingly, payment. In a situation with such services, you should be especially careful, since their cost can be quite high - for sending a message, or a minute of a call, or providing access to a certain Internet resource.

How to disable subscriptions

Disabling Beeline paid subscriptions is no more difficult than connecting them. You can either refuse all such services on your Beeline number or unsubscribe from some of the subscriptions. If you need to cancel not all Beeline subscriptions, but only individual ones, then to do this, just send a response message with the word “STOP” to the number from which paid content is received. After this, your subscription to this service will be cancelled. This option is ideal for those who have a small number of paid subscriptions on their number.

If the number has several subscriptions, you can use your personal account. Here you can not only view, disable, or connect services on your number, but the same is also available for subscriptions. For this purpose, a special section is available in “Connected Services”, which is called “Services”.


You can also cancel subscriptions by calling the operator’s contact center at 0611. Over the phone, you can not only get information about all connected paid subscriptions, but also ask a specialist to disable unnecessary ones.

It is completely impossible to establish and, accordingly, remove the ban on paid Beeline services. Previously, the operator had a special “Black and White Lists” service, but now it is not available for activation. Now, in order to protect subscribers from accidental charges when using content services, the operator has introduced new system informing. When trying to order a paid service, the subscriber receives a message indicating the cost of its use.

Some operator SIM cards also have the “Chameleon” service installed, which gives subscribers access to entertainment and information services. If it is active, short messages with offers will periodically appear on the phone screen. Most subscribers are looking for ways to disable it, since accidental clicks are possible, and as a result, the activation of paid services and subscriptions. Disabling this service is quite simple - in the phone menu in the “Beeline” section, you need to select the appropriate section and disable it.

Creating a separate account for content will completely get rid of random write-offs. This can be done by contacting the operator. After this, a separate account will be available, and all additional entertainment services can be paid only from it. This option is also convenient for those who use paid Beeline subscriptions, but want to get rid of accidentally connecting additional ones.

Subscribers raise many questions when subscribing to a service such as “Beeline Basic Plus” - what is this option and how much does it cost? In fact, unlike paid content services, you don’t have to worry about its display in the list of connected ones. This service allows you to access the main mobile television channels for free. The package is available automatically to those who connect the “Highway” Internet option. The only thing worth considering is that the traffic when viewing is used from the main package.

Deferred payment

Some Beeline users are faced with the fact that when replenishing their account, not the entire amount is credited to their balance. The fact is that in addition to simple payment for content services, as well as various subscriptions, the possibility of deferred payment for them is available.

The deferred payment option for subscriptions can be activated for those who have been using the number for more than six months, and whose monthly communication costs exceed five hundred rubles.

If the service is active by number, then when sending messages and calls to a short number, the content will be available for borrowing, and its payment will be made from the next account replenishment. Please note that if you replenish your account with a smaller amount than the content used, then staged payment in installments will apply. When withdrawing part of the cost, twelve rubles will always remain on the number’s balance.

To get rid of this subscription payment scheme, you need to send a message from your number with the word “Block” to the number 6255. After this, you don’t have to worry about the possibility of purchasing content on credit using your Beeline number.

conclusions

Usage mobile subscriptions All operators have access to entertainment services. Almost every user has at least once encountered the debiting of funds from their balance when they were accidentally activated. Beeline does not offer to install a ban that will completely get rid of this problem.

However, unlike other operators, the solution proposed by Beeline can be called the most optimal. By connecting a separate account to pay for such services, you can be sure that money from your balance will not be lost in an unexpected situation, since you can only pay for content from a separate balance.

The advantage of this approach is that all content services remain available, and to activate them you only need to top up a separate account. You can even do this by transferring from your main balance.

The Content Ban service restricts access to paid USSD requests, as well as SMS messages. This is relevant if you have children who can activate a subscription out of curiosity, which is then difficult to disable. In addition, you will protect yourself from intrusive “spam”.

Disabling the content blocking service is simple and depends on the operator. This can be done via:

  1. User's personal account.
  2. Using a short number.
  3. SIM card applications.

To disable paid services of content providers on a smartphone or Android device, you need to call 0858 and select option 2 (disconnect from all paid or free services of content providers). At the same time, messages from banks or other organizations are not blocked. If you select point 3, then all messages are blocked, even from banks or other organizations. Follow the instructions from the autoinformer.

To do this, you need to activate the “Stop Content” service via Personal Area or using the short number *105*801#. If the deactivation is successful, you will receive an SMS notification.

Attention! The service is not provided in roaming, so be careful and check the cost of requests for short numbers.

The updated version of the Tele2 SIM card has special application, which allows you to obtain various information. To disable topics of no interest, you need to go to the Tele2 menu and in the “Applications” item disable unnecessary subscriptions.

To disable all subscriptions on iPhone, you need to use the short number *152*0#. As a result, you should receive an SMS message indicating successful disconnection. If these options do not help, you can call the 611 customer service.

All providers provide the “Content Ban” or “Stop Content” service for free.