What is connected to my number. How to find out connected paid services on Tele2

SIM card, number, tariff
- How to unblock a number?
  - If you run out of money in your account and the number is blocked, top up your balance. The number is activated after the debt is repaid.
  - If you have not used a number for more than 90 days, it may be blocked. To restore your number, take your passport to a MegaFon salon. If the number has not been transferred to another subscriber during this time, you will receive a new SIM card with the same number.
    Find out if you can restore your number by sending a free SMS from your current MegaFon SIM to. In the message, indicate the number you want to restore and the owner's full name.
  - If the number is blocked after losing your SIM card, you can get a free new SIM card with the same number by going to a MegaFon salon with your passport.
  - If you have set a block, the number will be unblocked automatically on the day you selected for the block to end.
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- How to get a new SIM card while keeping your phone number?
  Apply with your passport to any MegaFon salon in the Home region in which the agreement was concluded. You can get a new SIM card for free and continue to use your number. The tariff and all terms of service remain the same; there is no need to enter into a new contract for the provision of communication services.
  
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- How do I keep my number?
  The number remains yours as long as the balance is positive. If you do not use the number and do not activate the blocking service, then at least once every 90 days you need to use communication services: outgoing calls, incoming calls, sending SMS, sending and receiving MMS, accessing the Internet. If you do not use communication services for more than 90 calendar days in a row on call tariffs and longer than 180 calendar days in a row on Internet tariffs, the subscription fee for maintaining the number begins to be charged daily.
  
  In case of non-use of communication services on any of the subscriber numbers combined on one personal account for more than 90 (ninety) calendar days in a row, the contract for the provision of communication services in relation to this subscriber number is considered terminated at the initiative of the subscriber.
  
  The amount of the subscription fee for maintaining the number, the conditions for its debiting and the period at the end of which the contract for the provision of communication services will be terminated and the number can be transferred to another subscriber is indicated in the description of your tariff. You can find it in the Tariffs or Tariffs Archive section.
  
  If you do not use communication services for more than 90 days and the Personal Account balance is zero or negative, the contract is considered terminated on your initiative. If the number has not been transferred to another person, it can be restored by filling out an application at the MegaFon salon.
  
  If you plan to not use mobile communications for a long time (more than 90 days), block your number.
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- - Use the service Telephone codes of mobile operators. Enter the mobile number you are interested in in the search bar and click the “Check” button. The carrier and region will appear below the search bar.
  - Type the command * 629 # . Then enter the mobile number you want to verify in any format. Operator and region information will appear on the screen.
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- How to renew the contract or change the number?
  You can choose a number when concluding a contract for the provision of communication services or replace your current phone number.
  
  Choose a beautiful, easy-to-remember number in an online store or in a MegaFon showroom.
  
  The cost of the room depends on the room class: simple, bronze, silver, gold, platinum, and the type of numbering: federal or city. More details about the cost of the room in the description of the service Select a room.
  
  The service operates in two modes:
  - one-way: the caller will hear the message “The subscriber’s device is turned off or is out of network coverage”;
  - two-way mode: the caller will receive an SMS with your new number.
  In any mode, you will receive an SMS with the number of the person who called your previous number.
  
  The service does not work if the balance on the old number is negative or zero, or if the old SIM card is blocked.
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- What do I need to have caller numbers identified?
  To do this, you have the Caller ID service; it allows you to determine the numbers of those who are calling you. The service does not require a connection and there is no subscription fee for it.
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- Why didn't I have a number?
  The number may not be identified if the caller has the Anti-AON service activated. Also, the numbers of clients of other operators or MegaFon clients of other branches may not be detected.
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Services, options
Mobile Internet
- What to do if the mobile Internet does not work or the speed has decreased?
  1. Check your balance and top it up if necessary. To check your balance, type the command * 100 # or go to your Personal Account. The Internet only works with a positive balance. If you have recently topped up your account, wait a few minutes for the internet to work again.
  2. Check the balance of your Internet package. Open the MegaFon application or go to your Personal Account and in the “Services” section, select Balances for service packages. If the included Internet capacity has run out, connect one of the options to extend the Internet.
  3. Check if you have the Mobile Internet service connected by typing the command * 105 * 4 * 4 #
  4. Make sure you have Data Transfer mode enabled. You can check this in the settings of your smartphone or tablet in the “Data transfer”, “Data connection” or “ Mobile network» (name may vary depending on device).
  5. Reboot your device (turn it off and on).
  6. Turn off Wi-Fi on your smartphone/tablet (when using a router from MegaFon, Wi-Fi should remain on).
  7. Move the SIM card to another device. If on another device Mobile Internet also does not work, contact the nearest MegaFon store with your identification document to replace the SIM card. When replacing a SIM card, the phone number will not change; the service is provided free of charge.
    To find out the address of the nearest salon, open the MegaFon application.
  8. When using the Internet via a modem/router: Reinstall the MegaFon Internet application, try connecting the modem/router to another USB port on the computer, update the software of your modem/router. Latest versions software You can download it for free from the MegaFon online store. Find your modem or router in the directory and go to the "Files" tab.
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- What is 4G+, how to start using it and how does the transition from a 2G/3G network to 4G+ happen?
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- How to top up your account?
  Choose any convenient method:
  1. Top up your account from a bank card or e-wallet in the Payment section.
  2. On home page In your personal account, you can top up your account, as well as the account of another Megafon subscriber, with a bank card.
  3. Set up Autopayment yourself in your Personal Account on the website or contact a specialist at a MegaFon salon for help. With this service, the balance will be replenished automatically from your bank card.
  4. If you can’t pay right now, use the Promised payment service.
  5. Another MegaFon subscriber can transfer money to you from their account using the Mobile Transfer service. To send a request to another subscriber, use the free Pay for me service.
  6. If you are a client of Sberbank and your bank card linked to a phone number, enter the required amount in an SMS and send it to the number or use the Sberbank-Online application.
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- How to stay in touch with a negative or zero balance?
  - For what period can I get details?
    You can order one-time details for one or several days, periodic ones for a calendar month, or receive a brief summary of all charges and payments monthly.
    
    Your details are stored for 36 calendar months (even after termination of the contract).
    
    If you have activated the “Periodic account detailing” service, then a detailed report is sent to your email once a month (approximately the 10th of each month). You can receive the report the next month after connecting to the service.
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  - Why may not all information be included in the details?
    The subscription fee is charged in accordance with the Subscription Terms.
    
    To find out which subscriptions are connected, go to your Personal Account, select the “Services and Options” section, the “My” subsection, which will display a list of subscriptions connected to your number
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  - How to unsubscribe?
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  - Can I listen to a recording of my telephone conversation?
    MegaFon does not record subscriber calls.
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  - How to set up call forwarding?
    You can set up or cancel call forwarding in the phone menu or in your Personal Account. For conditions and cost of setting up forwarding, see the service page.
    
    If the established forwarding does not work, check whether there are any restrictions on your number and whether the number is entered correctly.
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  - What is VoLTE technology and what is needed to use it?
    The service is available to MegaFon subscribers at all tariffs, provided both in the Home region and in roaming.
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  - - Your service has been automatically activated. S called me. You will receive a notification in the form of a missed call from the person who tried to call you, indicating the time and number of calls. The service is free.
    - Activate the Who Called+ service. You will receive SMS about a missed call or voice messages on the answering machine. When you connect “Who called+”, the “I was called by S” service will be automatically disabled.
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- Emergency help
  - How to call emergency services?
    Single emergency number:
    
    1 - Fire Department;
    
    2 - police;
    
    3 - emergency;
    
    4 — emergency gas network service.
    
    Emergency numbers:
    
    Emergency - ;
    
    Calls to emergency numbers are free. You can call if there is no money in your account, and even from a phone without a SIM card.
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  - What to do if your phone is lost or stolen?
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  - How to protect yourself from scammers?
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  - How are emergency communications services provided?
- Roaming
  - How to use communication services when traveling around Russia and the world?
    When traveling around our country, no additional actions are required to use communication services. The only condition is that you must have a positive balance.
    
    When you go to other countries, as well as to the Republic of Crimea and Sevastopol, where there is no MegaFon network, you need to make sure that you have the Roaming service activated. It is needed so that you can use communication services in the networks of other operators.
    - 8 800 550-05-00 +7 926 111-05-00 from anywhere in the world;
    - Personal account or MegaFon application;
    - go to the MegaFon salon with your passport.
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  - How to connect and disconnect services in roaming and spend less?
    The easiest and most convenient way is mobile app"MegaFon" or Personal Account. You can check your balance, connect or disconnect services and options, order detailed expenses and ask questions to support in the chat.
    
    When roaming, you do not need to change your mobile Internet settings.
    
    Note!
    
    Some phones may limit data usage while roaming. Go to settings and check if mobile Internet is enabled in roaming.
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  - Why doesn't my mobile Internet work while roaming?
    - There is not enough money in the account. Check your balance and top it up if necessary.
    - The phone does not find the network.
      Try restarting your phone and selecting the network manually. Go to the settings, find the “Network selection / Operator” item, select “Manual” or cancel “Automatic”. Select a network from the list provided. When the phone connects to the network, Internet access will appear.
    - In your phone settings, data transfer while roaming is disabled.
      Go to settings and check if mobile Internet is enabled in roaming.
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The Megafon operator, in addition to tariff plans and individual options, provides its customers with the opportunity to connect to various services, including both paid and free. The purposes of these services can be very different and it is impossible to consider them all in one article. As a rule, many of the services are connected by subscribers consciously, but sometimes the connection can occur without the initiative of the owner telephone number. As a result, a certain amount of money begins to be debited from the subscriber’s account for services that are completely useless for him.

The cost of paid services may vary greatly. When we are talking about a fairly significant fee, it is impossible not to notice such a write-off of funds. It’s another matter when a small amount of money is debited from the balance every day. Not every subscriber devotes time every day to... Consequently, there is no control over communication costs. As a result, many subscribers find out about the availability of paid services after quite a long time, when the total amount of expenses for a useless service reaches significant amounts. To prevent this from happening, you need to not only control your personal account, but also have information on how to find out what services are connected to Megafon. This is quite simple to do, and in this article the editors of the site will tell you about all the currently existing ways to obtain information about connected services.

brief information

You can find out about connected services by dialing the USSD command *505# on your phone. You can also send an SMS with the text “info” to number 5051. In both cases, you will receive an SMS in response with information about the services connected to your number.

How to find out what services are connected to Megafon - 3 ways

As you already understand, Megafon subscribers can find out what services are connected in several ways. You can do this using special teams, through your personal account, by calling the operator or visiting a communication salon. Below we will look at each of these methods in detail. All of them allow you not only to find out about connected services, but also to obtain information about.

USSD commands and SMS. You can find out what services are connected to Megafon using the USSD command * 505 # . You can also use the command * 105 * 11 # . There is no fundamental difference between them; in both cases you will receive a message indicating the names of the services connected to your number. Here you will also find a command to disable each option. Instead of a USSD command, you can send an SMS to a short service number. Send an SMS with the text info to number 5051, after which you will receive a message with the necessary information.
Personal Area. You can find out about connected paid and free services in your personal account. Here you can also disable services that you do not need. We talked about it in a separate article, so we won’t return to this issue again. It should also be noted that the personal account provides the subscriber with a lot of other opportunities. For example, here you can change tariff plan, top up balance, get detailed information about spending funds from a personal account, etc.
Megafon Customer Support Center. It is also possible to obtain the necessary information by calling the contact center. To dial 0500 or 0500559 . Follow the prompts of the autoinformer, which will tell you which numbers you need to press to connect to the operator. To get expert advice, you will have to spend some time waiting for an answer.

I guess we'll end here this article. Now you know how to find out what services are connected to Megafon. The above methods will be sufficient to obtain the necessary information, with which you can reduce your communication costs.

For the convenience of using mobile communication services, the Tele2 operator offers its customers to independently manage the entire list additional services. The company's policy is that when choosing standard services under a subscriber's tariff plan, no other paid options are activated without warning users.

The operator's clients have the opportunity not only to gain full access to personal settings by number, but also to deactivate any subscriptions if necessary.

How to find out what services are connected to Tele2

Obtaining a complete list of options activated by subscriber number is available in several ways:

Receiving information after sending a numeric request *153# , after which an SMS message will be sent to the sender’s phone with the names of all active services, their subscription fee and automated voice service telephones to disable them.
Access to information about all paid options is provided after calling the command *144*6# , after which an SMS message will be sent to the sender’s phone with the names of all active services, their subscription fees and telephone numbers of automatic voice services to deactivate them.
You can control your list of services directly on the operator’s website in the personal account menu in the tariffs and services section, where disabling options is free, and their re-activation can be charged according to the operator’s standard commissions (instructions for registering in your Tele2 personal account).
To obtain information about services, subscribers can always contact 24-hour support centers at short phone and use the system’s voice prompts or get advice from a specialist.
Customers can also find out about their costs for additional services and services by directly contacting the nearest sales and service office of the operator, where employees will personally provide the information of interest and provide assistance. technical assistance for setting up options.

How to disable paid services on Tele2

Video instruction

Deactivation of paid services is available in several ways:

Usage service telephones with automatic voice prompts;
Sending a direct command *152*0# for removing paid subscriptions, after which the subscriber must wait for SMS notification and reboot mobile device;
Using the online menu of the user’s personal page on the site;
Contact help desk operator by one phone ;
Visit any official company office.

Removing options with a subscription fee is available at any time and regardless of the subscriber’s location through the self-service account:

To use a personal user profile, you must go through a simple registration procedure on the company’s website.
An unregistered client needs to go to the official web portal of the company.
In the top menu bar, select the self-service section.
For unregistered subscribers, it is recommended to follow the link to receive a password from the system.
You must indicate your personal mobile number in the appropriate field.
Within a few minutes, the password will be sent automatically as an SMS message to the specified phone number.
You must enter the received security code in the password entry field.
After identifying the user data, the screen should appear Homepage subscriber
This profile will contain all the basic information on the client agreement (the current tariff plan, the current balance amount and the connected services management section).
To remove all unnecessary options, the subscriber should go to their management section and disable the necessary ones manually.

MTS provides its customers with huge selection various services. Many of them are paid. But it often happens that users do not even know that they are connected to certain options, for which money is debited from their accounts monthly. If you periodically check your connections, you can avoid unwanted debits from your phone balance. To find out what services are connected to MTS, there are several ways, which we will describe in detail in this article.

Methods for checking connected services on MTS

Check paid and free paid services on MTS you can do the following:

Using a USSD request from a mobile phone. Such a request can be sent to the MTS operator only if you are a client of this mobile operator. Command to check: * 152 * 2 # . After typing the command and pressing the call button, in a few minutes an SMS message will be sent to your phone with detailed information about all the options installed on the phone. What is important, this same SMS message will contain information about the price for each option.
You can dial the combination * 152 # and press the call button. Then you need to select the “Your paid services” section yourself. This method is less convenient than the first, but also effective.
Send an SMS with the text “1” to the short number 8111. Soon on mobile phone You will receive a message with information about paid options. If you want to find out what free options are installed, then send an SMS with the text “2” to 8111.
You can call customer support at 0890 (for internal subscribers) or 8-800-250-08-90 (for subscribers of other operators) and ask an employee what services are connected to your number. Perhaps the employee will ask you to provide him with your passport information in order to make sure that you really are the owner of this number. The call is free within your region. You can get any information you need from the customer support service.
You can personally contact one of the salons cellular communication MTS and ask employees to check the connected capabilities. For this procedure, you may also need your passport. If necessary, employees can provide you with information on paper.
You can check it through the user's Personal Account. In your personal account you need to find the “Internet Assistant” section. In this section you need to find the “Service Management” item. This is where you can see a list of all connections, as well as their detailed description. They will be displayed in a table format for easier user viewing.
Check availability additional features can be done through the MTS Service mobile application, in which you can not only view all installed options, but also immediately disable them.

How to disable unnecessary MTS services

If in one of the above methods you find any subscriptions that you do not need, then you should disable them, especially since many of them are charged

You can disable unnecessary options in your Personal Account in the “Service Management” section. Opposite each connected function there will be a “Disable” button. Clicking on it will immediately disconnect you.
If you have disconnected from all paid options, but have not stopped debiting your balance cash, then in your Personal Account you should check the “Subscriptions” section. Without realizing it, you may accidentally subscribe to newsletters, and money will be withdrawn from your phone account every month or once a week. In the “Subscriptions” section, opposite each subscription there will also be “Disable” buttons. After disabling, you will no longer be disturbed by notifications with unnecessary information, for which you will also be charged.
Use the MTS company portal, which can be entered using the combination * 111 #. In the portal you can not only disable, but also enable the options you like, all information about the operation of which will be described in detail.

Attention: At the same time, you can disable all paid subscriptions using the USSD command * 152 * 2 * 2 * 3 #.

List of paid services from MTS

Common options for clients for which money is debited include:

"Call barring"
"Caller Identifier"
"Call forwarding"
"I am in touch",
"Conference call"
"They called you"
"Chat"
"Mobile office" and so on.

All the features listed above are useful for subscribers, but they are paid, so you should periodically check the availability of such paid services and subscriptions so as not to overpay for something you don’t need.

Your expenses for mobile communications increased sharply? It is possible that additional options are activated on the number. Therefore, it is important to know what services were connected to Beeline. In fact, six ways have been developed to obtain information.

Through your personal account

Open your browser and address bar enter https://beeline.ru.
In the corner located at the top, click on the “Personal Account” hyperlink. In the form that opens, enter your credentials. If you are logging in for the first time, obtain a login and password.
In the left column, under the number, there is a link “Connected services”. Click on it.
In the window that opens, select “Services”.

When the list of options appears, you need to familiarize yourself with it and then disable it unnecessary elements. Services are deactivated instantly.

It is important to note that you can additionally view subscriptions to services. They are also charged a daily or monthly fee.

In the "My Beeline" program

Owners of smartphones with iOS and Android can find out about connected options using the “My Beeline” application. The software is available in the Play Market. If you don’t want to look for the program through stores, get a hyperlink on the operator’s web resource.

If necessary, you can remove all unnecessary options. To do this, on your phone go to the menu with a list activated services and then disable them.

Sending a request by number/USSD

If you use your phone without the Internet and there is no computer nearby, activate USSD command. To do this, dial the short code - *111#.

In the next step, a menu will open in which you need to go through the items sequentially:

Beeline.
"Data".
"Services".

What is connected to my number. How to find out connected paid services on Tele2

SIM card, number, tariff

Services, options

Mobile Internet

Emergency help

Roaming