The Sberbank AST universal trading platform is an electronic system created to conduct open auctions at the federal level to provide bidders with the right to conclude government contracts for the supply of goods, performance of work and provision of services. The site is a leader in procurement on the domestic market, and is of great interest to many companies and individual entrepreneurs who want to receive a profitable order. Those users who have an electronic digital signature and have been registered are entitled to apply for participation in the auction.
The service is regularly updated improving existing services and adding new features for its users. Before submitting an application for accredited participant status, you will need to collect documents according to the list and prepare them electronically. Practice shows that a package of documents prepared in accordance with the requirements increases the applicant’s chances of timely approval of the application. Otherwise, the application will be rejected and the user will have to re-submit it, wasting time.
4 main areas of system operation Legal entities and individuals have the right to connect to the service. Before going through the accreditation procedure for Sberbank AST, you must submit copies of the following documents:
for legal entities
- extract from the Unified State Register of Legal Entities no older than six months;
- constituent documentation;
- power of attorney for the person who will handle registration and bidding;
- protocol on appointment to the position of director.
for individual entrepreneurs
- certificate of assignment of TIN;
- extract from the Unified State Register of Individual Entrepreneurs;
- a document confirming the authority of the person involved in registration and bidding, if the individual entrepreneur will not perform this function.
To work with the site, you must equip your workplace based on the recommended requirements for individuals
- certificate from the Federal Tax Service on registration;
- identification document;
- If another person registers and participates in the auction on behalf of an individual, a power of attorney will be required for him.
All documentation must be readable, each copy is sent in a separate file (no more than 16 MB).
For successful accreditation, you will need to prepare a workplace. It must meet the following requirements:
- Pentium II processor (at least);
- Hard disk capacity of at least 2 GB;
- RAM no less than 32 MB;
- screen resolution – no less than 1280 by 800;
- Windows 2000 SP 4 or XP SP 2 Professional, as well as later versions, are installed;
- editors for working with texts MS Office, MS Excel, WordPad;
- RAR, ZIP or WINZIP archivers;
- Internet Explorer browser no lower than version 8 or any other commonly used browser;
- to use an electronic digital signature - CIPF Crypto Pro CSP 3.6 and Crypto-Pro Browser plugin
- install the User certificate and the CA root certificate.
In addition to documentation, the participant is required to have an electronic digital signature, which is a key: without it it is impossible to work in the system. You will also need to install the CA root certificate and the User certificate.
Further registration takes place in the following order:
- the participant’s digital signature is initially checked;
- an application for participation is completed;
- email is being checked;
- sending a signed application to the operator;
- confirmation;
- access to your Personal Account.
How to register for Sberbank AST
All registration consists of going through two stages:
- as a user in the open part of the site;
- as a participant in the trading section.
The platform website has step-by-step instructions on how to register Let's look at how to register for Sberbank AST yourself. The registration algorithm in the open part is as follows:
- go to the Sberbank AST website;
- go to “Registration with electronic signature”;
- on the organization selection page, indicate the participant form;
- then “Continue”;
- fill out the registration fields on the page that opens (much of the information is available in the certificate);
- To automatically fill in the rest of the information, you will need to select your certificate;
- as confirmation, click on the “Read” button;
- Next, you will need to upload electronic copies of all documents;
- click “Attach”, select the desired document file and open it, then upload it;
- download all documentation in the same way;
- after all fields of the form have been filled in, be sure to check that they are filled out correctly;
- then click on the “Sign and Save” button.
The submitted application is sent to the operator for verification, which will take up to 5 days. The potential participant is then notified of the decision. After the application is approved and registration is successful, you can log into your Personal Account and submit an application in the trading sections.
It is very important to follow the procedure and not make mistakes, since the application may be rejected and the user will not get a chance to participate in the auction.
Overview of USP trade sections
Direct supply showcase – providing information from Russian and foreign suppliers, interaction between customers and suppliers in order to optimize the transaction process Universal trading platform (UTP) is a service for organizing trading without restrictions on lots and industries. Platform participants can act as organizers and, at the same time, participants. USP combines dozens of electronic trading sections into a single system.
The following trading sections are available to users:
- Procurement under 223-F3 – the entire range of procurement is offered.
- Rent, privatization and sale of rights - property auctions for the sale, lease of non-residential municipal premises, apartments, non-stationary objects, land auctions, obtaining licenses for communication services, sale of shares.
- Sale of property of bankrupt enterprises.
- Purchases by Sberbank PJSC for the internal needs of the bank and its subsidiaries.
- Fish market – holding auctions for the sale of fishery products.
- Purchasing and sales for commercial organizations.
- Direct supply showcase – providing information from Russian and foreign suppliers, interaction between customers and suppliers in order to optimize the process of concluding contracts for the supply of goods and services.
- Implementation of block cargo transportation.
- Personal trading sections of large companies (Central Bank, Russian Railways, Rostelecom, Gazprom, Russian Post and others).
How to work for Sberbank AST as a supplier
If the user plans to act as a supplier, then it is inappropriate to rely only on luck. It is important to know how the supplier should act to ensure that the bidding is successful. First of all, it is necessary to develop a strategy that will bring the user a guaranteed result. This includes preparatory work, studying ETP proposals, assessing the volume of ongoing trading, identifying interesting clients, and comprehensive analysis of competitors. An approximate action plan is as follows:
- preliminary selection of ETP;
- accreditation on the platform;
- participating in multiple tenders or solicitations;
- assessment of trading efficiency.
Pre-selection is influenced by the availability of customers who may be of interest to the supplier. A potential buyer should be assessed comprehensively:
- study its history;
- analyze the results of auctions where he initiated;
- actions of the winners in the selected product group;
- what procurement procedures were used;
- how contracts were enforced;
- study the customer’s procurement plan and volume;
- inquire about the existence of legal proceedings, and whether the customer acted as a plaintiff or a defendant.
The “Loan in 60 Seconds” service allows suppliers and buyers to be more mobile during bidding All these points will be decisive when deciding on further cooperation. The effectiveness of the supplier’s work on the ETP will be indicated by the number of sales, the level of price drop, participation costs, and the number of acquired customers.
What to do if the plugin is not available
The error “Plugin is not available” is the most common when working on a service. To avoid it, you need to install the CryptoPro plugin on your computer. How to do it:
- download the plugin;
- find this file in the “Downloads” section;
- “Install CryptoPro EDS Browser-plugin” will appear in the window;
- give consent to installation;
- click on the downloaded file;
- the program will automatically perform the installation, after which a message indicating the completion of the operation will appear on the screen;
- reload the browser.
If such a problem occurs in Internet Explorer, then you need to act in the same way with the only difference that you will first need to disable all non-standard add-ons. At the end of the work, also restart the browser.
Service Loan in 60 seconds
Since September 2019, a new service has been launched for suppliers registered on the electronic platform - receiving pre-approved financing for participation in tenders. From Sberbank-AST operators, buyers receive limits on loans, which are carried out online. The advantages of the service are as follows:
- the speed of processing a loan takes only half a minute;
- the procedure is carried out entirely electronically;
- Participants are not required to provide any documents;
- payment of the commission for the provision of borrowed funds has been reduced to a minimum (money is written off from the participant’s card or from his personal account on the ETP).
Borrowed funds are provided automatically immediately after the deadline for submitting an application to participate in trading operations on the site.
At the moment, transfers of funds are only possible to special Sberbank accounts opened by suppliers in a banking institution.
The “Loan in 60 Seconds” service allows suppliers and buyers to be more mobile during bidding on the ETP and conclude profitable deals in a timely manner.
Conclusion
To summarize, we can say that Sberbank AST allows you to both participate in the auction and receive significant benefits from this procedure. This is a significant reduction in the costs of purchasing goods or services, as well as the opportunity to make a profit at an auction for the sale and rental of property. Registration and work on the site does not present any difficulty, since the service is clear to users.
To fully work with the Sberbank AST electronic trading platform, you need to install a special plug-in for creating and verifying an electronic signature - Crypto Pro EDS Browser plug-in. It is integrated into the browser and is used when working with sites that support authorization or verification through an electronic signature. But sometimes, when entering the site of an electronic trading platform, an error like “Sberbank AST plugin is not available” appears; you will not be able to log in. Why does this happen and how can I fix the problem?
Possible causes of failure
If the plugin is not available when logging into the Sberbank AST electronic platform, there are several possible reasons for this:
- an incompatible or outdated browser is used;
- plugin not installed;
- the operating system does not have the root certificate of the certification authority that issued the electronic signature installed;
- incorrect browser settings.
Even when logging into Sberbank AST, the plugin may not be available due to the use of unsupported operating systems, in particular Windows XP and Windows Vista.
You are using an incompatible or outdated browser
- Internet Explorer version 11 or higher;
- Google Chrome version 42 and higher;
- Opera (Chromium based);
- Firefox (latest version required);
- Safari (MacOS only).
Internet Explorer versions 8 – 10 are also supported, but the plugin may occasionally crash. And, theoretically, working with such software is unsafe - user data can literally be stolen due to the lack of add-ons that provide protection for the exchange of crypto data (and this is exactly how CryptoPro CSP with electronic signatures works).
Plugin not installed
If, when entering Sberbank AST, the browser says that the plugin is not available, then you should also check whether it is installed at all. The list of installed ones can be viewed in browser add-ons.
Expert opinion
Vladimir Anatolyevich Sorokin
Accredited site specialist
How to install a missing plugin?
Download the utility itself for installation from the official CryptoPro website https://www.cryptopro.ru/products/cades/plugin and install it like any other program on your PC. Before installation, it is recommended to close all Internet browsers; if a service message appears during the installation process, allow the integration of plugins. Afterwards, be sure to restart the PC.
In some Internet browsers, after launch, a message will appear stating that CryptoPro EDS Browser plug-in is installed and needs to be activated. Here you just need to follow the prompts on the screen. In Google Chrome, by default, all third-party plugins that are not installed from the application store are blocked and must be enabled manually.
Incorrect browser settings
What should I do if it says that the Sberbank AST plugin is not available, but it is installed and a compatible browser of the current version is used? This most often happens when using Internet Explorer or Google Chrome, since in them you need to change some settings to fully work with the plugin.
So, you need to enable NPAPI in Google Chrome(support for Netscape modules). This option is disabled by default starting from version 42 of the browser. To enable it you need:
- In the address bar, enter chrome://flags and press Enter;
- The additional settings menu will open, where you need to find and check the #enable-npapi item;
- Be sure to restart your browser for the new settings to take effect.
In Internet Explorer, you need to disable all minor add-ons, with the exception of CryptoPro EDS Browser plug-in. To do this you need:
- select “Service” in the main menu of Internet Explorer;
- go to “Configure add-ons”;
- select each item one by one and click on “Disable” at the bottom of the window;
- be sure to restart your browser.
As practice shows, failures in Internet Explorer most often occur due to add-ons Skype, Yahoo mail, Yahoo search, MailRu search. It is not necessary to remove them from the system.
Root certificate not installed
One of the reasons why the plugin is not available in Sberbank AST when using Internet Explorer 11 may be that the root certificate is not installed in the system. You can obtain it from a representative of the certification center that issued the electronic signature. As a rule, it is given along with a root token, on which the digital signature is recorded. Installing a certificate is performed by simply double-clicking on the certificate file, after which the system will prompt you to allow or deny its installation.
After adding the root certificate to the OS, you must restart the PC. By the way, when working with Sberbank AST, the browser may display a message that the validity of that same certificate has expired. Most often, this occurs when the date is incorrectly set on the PC.
In total, if, when entering the Sberbank AST electronic trading platform, the browser displays a message that the plugin is unavailable, then there may be several reasons for this; all the most common ones are discussed above. If none of the above solutions help, then you should contact Sberbank AST technical support. In this case, it is advisable to indicate the OS used, the browser and its version, where and when the electronic signature was issued.
Without software, any computer, even the most powerful one, is nothing more than a set of pieces of hardware loosely connected to each other. Of course, hardware supporters, not without reason, note that programs without components are worth nothing, but still, the average user works with software most of the time, so labor productivity depends on its convenience and functionality.
This is especially true for those people who spend most of their time at the computer: programmers and designers, content managers and simply office workers whose responsibilities include working with government websites.
So they sometimes see the most unpleasant inscription: the plugin is not supported. What to do and what does all this mean? Our article is dedicated to considering this issue.
By the way, what definition can be given to this term? To put it simply, it means a small addition to the “parent” program, which seriously expands the capabilities of the latter. For example, such add-ons are especially popular among active users of Adobe Photoshop, as they can significantly improve the quality of photo processing. Simply put, plugins can be compared to using them skillfully, you can make any semi-finished product.
Almost all modern browsers support the ability to install them. Even Google Chrome, which is very conservative in this regard, relatively quickly acquired support for Java plugins and other necessary technologies. In Internet browser programs, they are designed to embed download managers, PDF file viewers, and other things.
Why is there a problem?
By the way, why is the plugin not supported at all? What to do if a plugin for some important program does not start in your working browser?
Typically, this problem occurs when the Internet browser version is simply not supported by the plugin manufacturers. Very often this happens when the user’s computer still has some Firefox 4 installed, which even does not display many sites normally.
In addition, there is a fairly high probability of the add-on crashing due to errors in its code. This often happens when you try to use a plugin on a new operating system. In this case, no one will give you a guarantee that there will be no failures.
What to do?
This is why the plugin is not supported. What to do? Let's look at all the options.
First, problems often arise with the Java platform, which many developers both love and hate. Love is based on the cross-platform nature of the technology, while negative emotions are caused by a large number of vulnerabilities and difficulties with updating.
It is precisely because of the last characteristic that problems most often arise: few users even realize that the Java client should be updated, and even fewer manage to do it correctly. This is all due to the rare buggy nature of the update program.
Naturally, at one point the existing version simply stops working stably in your browser, constantly producing errors. There is only one solution - download the installation package of the program from the official website and install the new release. It's so easy to do that even the most inexperienced user can easily handle it.
Plugins and social networks
Who do you think most often asks questions like this: “the plugin is not supported, what should I do?” VKontakte is a popular social network, but the level of computer literacy of its users leaves much to be desired.
As a rule, this service can only “pamper” you with crashes of the Flash plugin. Oddly enough, the developers of the social network itself are rarely to blame for this, since they monitor their creation.
The reason is much more prosaic - users rarely know that Flash needs to be updated, and outdated versions constantly generate errors. The only solution to this kind of problem is to uninstall the old release and install a new one. The installation file should only be downloaded from the official Adobe website!!!
Problems with third party utilities
It happens that even a time-tested download manager issues a warning: “The plugin is not supported.” What to do? In this case, you should act according to the circumstances: if the program is old (ancient FlashGet, for example), then we would strongly recommend replacing it with either a new version or a modern analogue.
In the case where a plugin crash appears even on a new release, you will have to act less straightforwardly. Firstly, you have to disable all plugins in the browser or other “parent” program. Then you need to enable the plugin that is causing the error. If everything is in order, start activating all other add-ons one by one.
The fact is that often errors of this kind arise due to a plugin conflict. As soon as the “squabbling” couple is identified, you have to make a strong-willed decision: either remove one of the add-ons, or try to install a newer or older version of the program. In addition, it will not be superfluous to reinstall the browser.
This is also why it says: “The plugin is not supported.”
New Opera"
Speaking about Internet observers, I would like to say a few words about the new “Opera”. As all fans of this Norwegian program know, since the 15th version it has changed the engine and from now on it is a sort of Chromium clone. Of course, this approach is quite general, but it is still true.
In general, from now on some plugins for Chrome are quite good for Opera, although they are still very far from being fully compatible. It is the latter that fans of the browser find themselves in: wanting to return functionality to the program, the lion's share of which was cut out for completely unknown reasons, they install those add-ons whose functionality no one can guarantee.
Alas, in this case it is rarely possible to avoid seeing the “plugin is not supported” error. What to do? As of today, Opera already has an extension store, albeit inferior, but still a store. So you will have to either write letters to the plugin developers in order to push them to accelerate the development of a new version, or humbly wait for one to appear. In any case, you will have to stop using the old plugin.
This is why the plugin is not supported. Now you know what to do about it.
Hi all! Surely, many users could see the error “Failed to load plugin” on their monitor screen when playing online audio, video, or when trying to launch some kind of flash animation (game, banner, application, etc.). If you landed on this page, then most likely you saw a similar error. Today in this short instruction we will eliminate the error “ Failed to load plugin» in the browser quickly and easily.
First, friends, let's figure out what a browser plugin is. A plugin is, in other words, an addition that expands the capabilities of an Internet browser. There are a huge number of plugins today, and they are all in different directions. Any browser has basic plugins installed in order to display web resources correctly. If a message appears in your browser stating that the plugin could not be loaded, then most likely the problem is with Flash Player. Below we will look at several ways in which you can correct this error.
1st method. Updating the Internet browser
This method is the simplest and helps in most cases. I will show all the manipulations using the example of the popular Google Chrome browser. If you use another browser, do not worry, all steps are the same. So, in order to update the browser, go to the menu - Help - About the browser.
On the “About the program” page, find and click on the “Update” button.
After the update, check to see if the “Failed to load plugin” error appears again. If these steps did not help solve the problem, move on to the next method.
2nd method. Clearing history in the browser
This method will help when such an error appears only on some resources. It's quite simple - you need to clear the cache and cookies in your browser.Cache – temporary browser files that store all web components of viewed resources (images, pages, video files, design, etc.). Thanks to the cache, the browser quickly loads pages of previously visited sites, since resource components are loaded not via the Internet, but from the local drive of the computer.
Cookies are also temporary files that store the user’s personal data (logins, passwords, website settings, etc.). When we go to any page, the browser sends all this data to the server, and therefore we can access any resource without re-entering the login and password for authorization.
So, let's clear the Cache and Cookies in our browser to try to resolve the error. Go to the menu, select “History”.
Then click on the “Clear history” button and carefully check that the checkboxes are checked, as shown below in the screenshot.
After this, all that remains is to restart the browser.
3rd method. Disabling unnecessary plugins
If the first two methods did not help, then proceed to disabling the extra plugin. First of all, let's open the page with installed plugins. The address is different for each browser:If you use Chrome, then type chrome://plugins in the address bar
If you use Yandex, then enter browser://plugins in the address bar
If you use Opera, then type opera://plugins in the address bar
If you use Firefox, then type in about:plugins in the address bar
When the page with plugins opens, take a closer look to see if there is an extra Flash Player plugin. If there is one, I recommend disabling it (usually it is of the PPAPI type).
After disconnecting, restart the browser and check again.
4th method. Reinstalling Adobe Flash Player
If none of the methods described above helped, then I advise you to reinstall Adobe Flash Player. To do this, first of all, uninstall the old version of the flash player in Control Panel - Programs and Features. Then download the latest version of Adobe Flash Player from the official website.
I hope my little instruction about fixing the error " Failed to load plugin"helped you. If you solved this problem in any other way, you can write in the comments, this will help many users! Thank you for your attention and all the best!