“Device” from Vodafone – search for new solutions. Vodafone Ukraine: contacts, customer feedback

How to connect Vodafone Device S?

Buy the Vodafone Device M starter package, which already includes the cost of a monthly tariff. Activate it by calling a number or Internet session.
In the first 7 days after activating the Vodafone Device M starter package, upgrade to Vodafone Device S at a special price: then the upgrade will be available at standard rates.

The transition is only available between tariffs of the Vodafone Device line.

Special offer for new Vodafone Device S subscribers: If you activate the tariff within the first 7 days after activating the starter package, the first 2 months are included in the tariff! Next, the base cost per month will be 45 UAH. To switch to the tariff, dial *500*7#.

To switch to the tariff after 7 days, top up your account with an amount of 45 UAH or more. and dial *500*7#.

The transition is available within 30 days from the moment of activation of the starter package. After 30 days, the transition is not possible.

Easy use of the Vodafone Device S tariff

Is it inconvenient to replace the SIM card in your smartphone every time you need to check the tariff?

Set up tariff management via your smartphone:

Checking and replenishing your account without commission
Checking the balance of package Gigabytes, minutes, SMS and bonuses

For existing My Vodafone customers:

1) Log into the My Vodafone app through your account.
2) Add the Vodafone Device S number to the numbers you want to manage from your smartphone using the “My numbers” function in the main menu of the application and the Vodafone Device S PUK code

For new My Vodafone customers

1) Download the My Vodafone app:

2) Login to My Vodafone app using Vodafone Device S PUK code

Enjoy using your smart device by managing your Vodafone Device S tariff simply through your smartphone!

You can find the PUK code of the Vodafone Device S number on the SIM card holder or by calling the number.

Additional information about tariff changes

After switching to any Vodafone Ukraine tariff, to update the service package, turn off and on the phone.
The loyalty program and all accumulated bonuses are retained when switching to any Vodafone Ukraine tariff. Bonuses can be exchanged for gifts. Details

Additional Information

Rates per day

The cost of services in Vodafone Device tariffs is charged monthly from the date of the first call or Internet session. If there are not enough funds in the account to pay the cost of service packages for a month, the following tariffs will apply:

If there is a sufficient amount in the account, payment for the monthly service package is withdrawn monthly, taking into account the connection date, in the period from 00:00 to 8:00, about which you will be informed by SMS message after 8:00. Please note: by the time you receive an SMS notification about the accrual of a monthly service package, you pay for communication services (calls, SMS, Internet) when using them.

For example, a service package was activated on the 25th, the payment will be withdrawn on the 25th of each month, if the service package was activated on the 31st, the payment will be withdrawn on the last day of each month, taking into account the number of days in the month.

If there are not enough funds in the account to pay for the package of services for a month, a switch to daily services with payment upon use is automatically carried out.

In the future, every day from 0:00 to 8:00, the account status will be checked and, if there is a sufficient amount, the cost and activation of the service package for the month will be withdrawn.

note that the date of the next withdrawal will be changed taking into account the new date for connecting the service package for a month, to check - dial *101*4#

A year without subscription fees

Feel the freedom with the “Year without subscription fees” service.

A whole year of free communication in Ukraine
Pay in advance and use your tariff for a year without any changes in the volume of services and mandatory payments - 1 UAH/day
Automatic update of the service package every month

1 UAH/day – the estimated cost of the service, based on its cost and duration.

How to activate the “Year without subscription fees” service:

To activate the “Year without subscription fees” service, top up your account so that you have at least 365 UAH in your account, dial *365# and enjoy all the benefits of the service.

The service is valid for 365 days from the moment of its activation. The cost of the service is charged at the time of activation.

For subscribers who subscribed to the “Year without subscription fees” service before 02/15/2019:

the terms of the tariff remain unchanged until the expiration of the service
after the expiration of the service, updated tariff conditions will be available

Roaming

Basic tariffs Vodafone Prepaid roaming in more than 75 countries:

Basic Vodafone tariffs in roaming per day	Zone 1 countries	Zone 2 countries
All incoming calls Outgoing calls to Vodafone Ukraine subscribers	35 UAH/ 15 min	65 UAH/ 15 min
Outgoing calls to other countries	50 UAH/min
Mobile Internet and unlimited messaging in Viber, WhatsApp, Skype (text and pictures) in more than 75 countries around the world	40 UAH for 100 MB and unlimited messaging in Viber, WhatsApp, Skype
SMS to all networks	15 UAH/ 15 pcs.
Checking the remaining minutes, SMS, MB – 60011#

When staying in other countries, the following rates will apply to all Vodafone Prepaid tariffs:

Basic Vodafone roaming rates per day
All incoming calls Outgoing calls to Vodafone Ukraine subscribers Outgoing calls to local numbers in the host country Outgoing calls to numbers of subscribers of other operators in Ukraine	30 UAH/min
Outgoing calls to other countries	50 UAH/min
Mobile Internet	30 UAH/MB
SMS to all networks	3 UAH/piece

Zone 1 countries for calls and SMS:	Australia, Austria, Armenia, Bulgaria, Great Britain, Hungary, Ghana, Guatemala, Germany, Georgia, Greece, Hong Kong, Holland, Denmark, Egypt, Israel, Italy, Ireland, Spain, Iceland, Canada, China, Cyprus, Luxembourg, Malta, Malaysia, Mexico, New Zealand, Norway, UAE, Panama, Poland, Portugal, Puerto Rico, Romania, Russia, El Salvador, Slovakia, USA, Thailand, Turkey, Uruguay, Croatia, France, Czech Republic, Sri Lanka, Sweden, South Korea, South Africa
Zone 2 countries for calls and SMS:	Azerbaijan, Albania, Belarus, Belgium, Kazakhstan, Latvia, Lithuania, Liechtenstein, Macedonia, Moldova, Serbia, Singapore, Slovenia, Finland, Montenegro, Estonia, Switzerland, Japan
Countries for using Mobile Internet:	Australia, Austria, Azerbaijan, Albania, Argentina, Armenia, Bulgaria, Belarus, Belgium, Brazil, Great Britain, Hungary, Ghana, Guatemala, Georgia, Greece, Hong Kong, Honduras, Holland, Germany, Denmark, Dominican Republic, Egypt, Israel, Italy , Ireland, Spain, Iceland, Canada, Kazakhstan, China, Cyprus, Colombia, Latvia, Lithuania, Liechtenstein, Luxembourg, Macedonia, Moldova, Malta, Malaysia, Mexico, New Zealand, Norway, Nicaragua, UAE, Panama, Paraguay, Poland, Portugal, Peru, Puerto Rico, Romania, Russia, Serbia, Singapore, El Salvador, Slovakia, Slovenia, USA, Thailand, Turkey, Uruguay, Croatia, France, Finland, Montenegro, Czech Republic, Estonia, Ecuador, Sri Lanka, Sweden, Switzerland, Japan, South Korea, South Africa

Basic Vodafone roaming rates in more than 75 countries are valid subject to registration in any network.

Service packages for use in roaming in more than 75 countries of the world: 15 minutes, 15 SMS and 100 MB of Mobile Internet can be used within 20 packages per day. Cost of services in addition to used packages per day in roaming: all incoming calls, outgoing calls to Vodafone Ukraine numbers, numbers of other Ukrainian operators and numbers of operators in the host country - 10 UAH/min, SMS to all directions - 1.5 UAH/piece.

Service packages for use in roaming in more than 75 countries of the world are updated: 15 minutes, 15 SMS and 100 MB of Mobile Internet occurs daily at 00:00 Kyiv time.

Unlimited messaging provides the opportunity to send unlimited messages (text and pictures) while roaming, subject to a daily charge of 40 UAH.
Daily payment 40 UAH. is removed the first time you use any of the instant messengers per day: Viber, WhatsApp, Skype and/or the Internet.

www.president.gov.ua/documents/1332017-21850). Fulfilling the requirements of this Decree, Vodafone of Ukraine, from May 17, 2017, begins technical measures to limit the provision of access services to the specified websites. We hope for your understanding and support.

Tariffs are valid on the territory of Ukraine if there is coverage of the operator’s network, except for the territory in which government authorities temporarily do not exercise their powers or do not exercise them in full.

Tariffs are indicated in hryvnias, including VAT and the Pension Fund fee, which is 7.5% of the cost of services without VAT, as of 02/15/2019.

Google Play and the Google Play logo are trademarks of Google LLC. Apple, the Apple logo, iPhone and iPad are trademarks of Apple Inc., registered in the United States and other countries and regions. App Store is a service brand of Apple Inc.

The cost of calls is indicated for the first second of each minute of conversation, the cost of which includes each subsequent second of the specified minute within the conversation. Billing occurs in the first second of every minute of conversation.

If there is no 4G or 3G coverage, you will use MB and GB of Internet on a 2G network.

The minimum validity period of the tariff is 30 days from the date of its introduction.

The number is valid for 90 days after the first call and 365 days after each replenishment of the account from 5 UAH in one payment (except for the “Money Transfer” service).

Detailed information on tariffs, promotions, costs and terms of service can be obtained by calling:
- free from mobile Vodafone Ukraine to Ukraine;
0800 400 111 - consultation on tariffs and services of Vodafone Ukraine for subscribers of other operators in Ukraine (free from any number in Ukraine).
PrJSC "VF Ukraine", 01601, Kiev, st. Leipzigskaya, 15 in the register of operators and telecommunications providers No. 47.

Updated tariffs for vodafone devices will provide the opportunity for convenient use on acceptable terms. More and more often we have to use mobile communications not only for calls, but also in smart gadgets.

Vodafone device connections and conditions

To activate the Vodafone Device tariff plan, you just need to purchase a new SIM card with the specified plan or switch from an existing phone number. The package is provided without concluding an additional contract.

After the transition, you need to restart your phone to activate the package services

There are three tariff options for Vodafone device S, M, L and each of them contains a certain volume of 3g Internet services and special call tariffs. Possibility to receive from 50 MB per day to 10 GB per month. Depending on the needs of the device.

The device package immediately includes the cost for the first month of use. In each package, the service is available for a year without monthly fees - which allows you to save 25% of the cost.

Also, in the first month after switching on the M tariff, you have the opportunity to switch to two other options on a special basis. price.

Details of the conditions of the new line of devices from Vodafone

The M and L packages do not have free minutes for calls within the MTS/Vodafone network, but they do provide for a larger amount of Internet traffic. These packages are intended to be used specifically in m2m devices. If we compare the sensor with a similar tariff from the Kyivstar network, then Vodafone will definitely win.

Each package also includes unlimited communication on social networks and convenient offers after the monthly volume has expired.

In addition to pleasant monthly and annual payment conditions, it is also possible to use daily tariffs. If the monthly subscription fee has not been paid, the package of megabytes per day will be 15 UAH per 500 MB. Therefore, it is more logical to monitor the amount in your account and top up your vodafone device on time.

Vodafone Device

Conditions after replenishing your account with 50 hryvnia
Tariff plan name
Subscription fee per month
Calls within Vodafone / MTS Ukraine	50 min/day	0.50 UAH/min	0.50 UAH/min
Calls to other operators in Ukraine	0.50 UAH/min
Internet access 2G/3G	50 MB/day
Social networks: Facebook, Instagram, Twitter, VK, text in Viber and WhatsApp	unlimited
Connection fee	absent
Calls abroad	10 UAH/min
SMS and mms in Ukrainian	50 pcs/day	0.50 UAH/piece	0.50 UAH/piece
Conditions after exhaustion of the paid volume
Internet access	15 UAH/ 500 MB
Calls to all Ukrainian numbers	0.50 UAH/min
SMS/mms within Ukraine	0.50 UAH/piece
Calls abroad	10 UAH/min
*Checking the package of accrued services 11020#*

An extensive coverage network, high-speed Internet anywhere in the country and optimal packages for monthly use - these are the factors that users of the Vodafone Ukraine operator usually choose. But the company continues to develop, and over the past few months it has radically updated its tariff plans, which will please its regular customers.

Traditionally, the former MTS operator offers several packages for both prepaid subscribers and contract users. Tariffs offer a wide range of options, providing the optimal ratio of Internet traffic included in the subscription fee, minutes when calling to other networks and, of course, absolute unlimited within the network. Therefore, each subscriber can choose the option that best meets your requirements, volume of calls and use of mobile Internet access.

Among the most popular packages among consumers we can confidently name Red S and Light. Today these are the most affordable options that provide unlimited communication and the necessary minimum of Internet traffic.

Switch to Vodafone from MTS

Subscribers who purchased SIM cards from the MTS operator are often interested in the question of how to switch to Vodafone, because now the company provides services under this brand.

In fact, absolutely all MTS clients were automatically connected to the services of the Vodafone operator, because in essence the network remained the same, although the corporation made significant changes:

Rebranding allowed the company to reach a fundamentally new level: Mobile TeleSystems acquired a license to launch 3g Internet access.
At the same time, with the support of the British operator, a whole package of additional services is being launched.
The coverage map and technical equipment are being modernized and improved.

Obviously, the transition to Vodafone Ukraine allowed more subscribers to appreciate the new level of communication and Internet provision using the MTS network.

Subscribers of other networks had the opportunity to qualitatively change the use of mobile phones. In this case, switching or purchasing an additional SIM card is inexpensive: the cost of the package depends on the usual conditions of the monthly subscription fee.

Basic tariff plans

Today Vodafone offers tariffs according to a standard scheme: for prepaid and contract subscribers. Traditionally, prepayment allows you to choose one package from a wide range of packages, while contractual terms are designed to benefit the use of communications in large volumes.

Vodafone offers contract communication services in the Red package with a monthly payment of 150 UAH. or 1500 when paying for a year of use. As a rule, this option is chosen by businesses, since this tariff will benefit from conversations with communication users of foreign operators.

Prepaid communication has more options:

Light is the most affordable tariff for those who practically do not use the Internet.
Device is a profitable solution for active Internet users from various mobile devices.
Red – a wide range of different tariff options.
Unlim – unlimited Internet access using 3G technology, as well as conversations within the Vodafone network without any restrictions.

Vodafone tariffs

It is not difficult to switch to any of the tariffs of these Vodafone lines as a network user: the official website vodafone.ua (.com is an English-language portal for European subscribers) provides complete information about tariffs and methods of switching using a simple voice menu. A prerequisite is the presence of a sufficient amount in the account. All you need to do is top up your account with the required amount to quickly activate the desired tariff.

Tariff line Red

Vodafone - Ukraine - RED tariff line

The operator offers the widest range of tariff plans in the Ed packages. This year, the company has updated its price range and, starting October 30, offers subscribers 4 options. Tariffs will be as follows:

XS– the cheapest tariff schedule, which requires a monthly subscription fee of 40 UAH. The package includes standard unlimited calls within the network, 1 gigabyte when using the Internet - both for logging into social networks and for other needs. Calls to phones of other operators will be free for 60 minutes. Cost 1 min. abroad will be 3 UAH. You can send 30 SMS at no additional cost.
S– a more favorable tariff for prepaid subscribers with a small monthly payment. For 60 UAH. per month, the user of the new package will receive unlimited use of social networks, as well as 4 GB of Internet access. Call other networks at no additional charge for up to 75 minutes. Calls abroad are also included - 25 minutes, as well as 50 SMS messages.
M– a profitable solution for a Vodafone mobile operator subscriber who actively uses all communication services. The cost of the subscription fee is 90 UAH. This price includes 8 GB of traffic, 105 minutes for calls to numbers of other operators, as well as 35 min. for conversations with subscribers from other countries. The same amount includes sending 70 SMS.
L– the most complete package of services, the cost of which is 180 UAH/month. At the same time, the subscriber receives not only unlimited conversations on the Internet and use of social networks, but also an additional service - “Ether” with the ability to watch Ukrainian TV from Vodafone in the best quality from any corner of the country. In addition, the package includes 12 GB of Internet, 300 min. for calls to numbers of other operators in Ukraine and 75 min. – to telephone numbers of telecommunications companies abroad. The number of SMS messages included in the tariff reaches 150 pcs.

It should be noted that when the package minutes and traffic expire, the subscription fee will be charged every day of using the network services. Its amount depends on the specific type of tariff.

Device line updated

Vodafone Device tariff line 2017

A simple solution for economical communication is the line of affordable tariffs from the Device series. For a new subscriber or an existing one, the following options are available to choose from:

S costs 45 UAH/month. At the same time, the package includes 50 MB/day using 3G technology, followed by unlimited 2G. In this tariff plan, call up to 50 minutes a day for free on the Vodafone-MTS network. Calls to numbers of other operators will cost 0.50 UAH/min., but you can call abroad for 10 UAH/min. You can send SMS within Ukraine for free up to 50 times. per day, abroad – 3 UAH/piece.
Package M will allow subscribers to talk on the Vodafone network for 50 kopecks. /min. One SMS message to any phone number in Ukraine will cost the same. But the Internet is provided in a volume of 5 GB, although access to social networks will be unlimited. Calls and SMS abroad cost the same in all tariff plans of the Device line. In the first month of using the updated tariff, another 2 GB will be added as a gift to the 5 GB package, and you can save money on paying for additional traffic.
L – a package that will allow the subscriber to evaluate all the possibilities of extensive traffic and 3G technology. The price of 90 UAH/month includes 10 GB and unlimited access to social networks. The remaining tariffs are the same as the prices of the M-package version, whether you are calling within Ukraine or using other country codes.

In addition to standard packages, prepaid subscribers are usually interested in information about how communication services are paid when package data and minutes run out. Speaking about the Device line, it should be noted that they can actually only run out of Internet traffic, and you will have to pay 15 UAH for additional megabytes. for every subsequent 0.5 GB. The rest of the prices do not change, except for the cost of a minute of conversation within the network in the S package, in which after the end of the package minutes the price is 1 minute. will be equal to 0.5 UAH.

Simple tariff Vodafone Light

The simplest and most affordable tariff in the Vodafone network today is the Light plan. It is presented in only two versions – Light and Light+. In the Donetsk region, for example, only the first option is available, which assumes the following conditions:

unlimited online;
calls to numbers of other operators - 1.5 UAH/min.;
only the days when you use the connection are paid - 2 UAH/day.

The second tariff plan requires a monthly subscription fee of 35 UAH. For this fee, the subscriber receives unlimited Internet using 2G technology, free calls within the network, as well as 30 paid minutes for calls to numbers of other operators. If there is no money in your account, you will be pleased with the free system of profitable calls - to activate services you need only 2 UAH/day and only on the day when you use mobile communications.

Tariffs for calls abroad

Calls abroad at Vodafone tariffs are today recognized as one of the best in Ukraine. In order to enjoy favorable terms of service, you do not need to activate any additional services or promotions: the cost of such calls is in any case affordable, but depends on your tariff plan.

The most profitable contract remains, under the terms of which the package includes 150 minutes for calls both within Ukraine to different numbers and abroad. In this case, the cost of the tariff is 150 UAH/month or 1500 UAH/year for a one-time payment.

Package minutes of calls with other countries are also included in the Red line in packages S, M, L - 25, 35, 75 minutes, respectively. In the XS package the price of one minute will be 3 UAH. Of course, if you compare with the promotional offers of other operators in Ukraine, with Russia, and this is the most popular destination, at such a cost it is expensive to talk, but the situation is corrected by the availability of package minutes for subscribers of Red tariffs.

Mobile operator Vodafone Ukraine presented a line of Vodafone Device tariffs, designed specifically for “smart” devices. According to the company, each type of smart device has its own consumption model and the amount of data used, so the operator offered several tariffs at once - Vodafone Device S, M and L.

The “junior” S tariff is suitable for devices that use a small amount of traffic daily. The daily tariff includes 50 MB, upon exhaustion of which an unlimited amount of 2G Internet is provided, 50 minutes for calls within the network and 50 SMS to all networks are also included. This tariff is suitable for any smart device, such as GSM/GPS alarms, gas or electricity meters.

The Vodafone Device M tariff is designed for tablets; the first month of the tariff includes 7 GB of mobile Internet, then 5 GB and unlimited communication on social networks for 50 UAH per month. More active users who distribute the Internet through a router or use a modem should pay attention to the Vodafone Device L tariff, which offers 10 GB of 3G Internet for 90 UAH per month. The tariff also includes unlimited communication on social networks.

In all three Internet tariffs, the “Year without subscription fees” service is available, which will save up to 25% of the cost of the service package in the tariff. For those who activate the service within the first 7 days after activating the tariff, the operator promised an additional discount. Detailed information about the new Vodafone Device tariff line is available on the operator’s website in the tariffs section at the following link.

P.S. We also remind you that from tomorrow, March 1, 2017, with an increased subscription fee and increased volumes of prepaid services:

The operator Vodafone Ukraine has launched a new line of tariffs aimed at users of tablets, 3G routers, GSM alarms and meters, as well as other “smart” devices.

The operator Vodafone Ukraine has launched a new line of tariffs aimed at users of tablets, 3G routers, GSM alarms and meters, as well as other “smart” devices. Vodafone Device S, M and L are designed to take into account the data consumption patterns of different types of gadgets, and, unlike those presented in the fall, they allow you to make calls (although not as profitable as in).

What do they offer?

The junior Vodafone Device S tariff is suitable for devices that do not require large amounts of traffic, for example, GSM/GPS alarms, gas and electricity meters. The daily volume of 3G traffic is 50 MB, after which unlimited 2G speeds are provided. Also available are 50 minutes for calls within the network and 50 SMS within Ukraine per day.

Vodafone Device M is designed for tablets. It includes 5 GB of traffic (+2 GB in the first month) and unlimited communication on social networks for 50 hryvnia per month. The Vodafone Device L tariff is aimed at users who distribute Internet via a router or modem. For 90 hryvnia per month they will receive 10 GB of 3G traffic and unlimited social networks.

All Internet tariffs also include the “Year without subscription fees” service, which allows you to save up to 25% of the cost of services when paying in advance. New subscribers who order the service in the first week after activating the package receive an additional discount.

How to connect?

It is enough to buy a Vodafone Device M starter package, which already includes the cost of a monthly tariff. If necessary, in the first 7 days after activation, you can switch to Vodafone Device S or L at a special price, after which the switch will be available at standard prices.

Detailed information about the Vodafone Device tariff line can be found on the operator’s website www.vodafone.ua in the tariffs section.

What about competitors?

Kyivstar has a “Tablet+” tariff plan for 50 hryvnia per month, but the volume of package traffic is less - 2 GB. The same number of gigabytes of Internet are offered by lifecell in the “3G+ Gadget” tariff.

Internet for cars. Vodafone has created tariffs for tablets, routers, modems and any smart devices

Vodafone Ukraine presented a line of Vodafone Device tariffs. Tariffs are designed specifically for “smart” devices, the number of which is growing daily in the operator’s network. Each type of smart device has its own consumption pattern and the amount of data used. Based on an analysis of the consumption of mobile Internet and other communication services by various types of devices, the operator offered several tariffs - Vodafone Device S, M and L.

The Vodafone Device M tariff is designed for tablets; the first month of the tariff includes 7 GB of mobile Internet, then 5 GB and unlimited communication on social networks for 50 UAH per month.

More active users who distribute the Internet through a router or use a modem should pay attention to the Vodafone Device L tariff, which offers 10 GB of 3G Internet for 90 UAH per month. The tariff also includes unlimited communication on social networks.

In all three Internet tariffs, the “Year without subscription fees” service is available, which will save up to 25% of the cost of the service package in the tariff.

*For those who activate the service within the first 7 days after activating the tariff, an additional discount applies.

Detailed information about the new Vodafone Device tariff line is available on the operator’s website in the tariffs section.