If the device is not operating satisfactorily, follow the steps in the checklist one by one. If your device fails a certain step, follow the troubleshooting guidelines. If a specific action resolves the problem, the remaining actions on the checklist do not need to be performed.
Troubleshooting Checklist
1. Make sure your device is configured correctly.
A. Press the power button to turn off the mode automatic shutdown or turning on the device.
b. Check cable connections to the power supply.
V. Make sure the line voltage matches the device's power configuration. If you are using an extension cord and the voltage does not meet the specifications, plug the unit directly into a wall outlet. If the device is already plugged directly into a wall outlet, try using a different outlet.
d. If none of these steps restore power, contact HP Customer Support.
2. Check cable connections.
A. Check cable connection between the device and the computer. Check the connection is secure.
b. Check that the cable is working properly by replacing it with another one if possible.
V. Check network connection Check if the power indicator is on. The network indicator is located next to the network connector on the rear panel of the device.
If the device still does not connect to the network, remove the device from the system and install it again. If the error persists, contact your network administrator.
3. Series M1132. Check to see if any lights are on on the control panel. Including whether it is in working order and if there is a need.
Check to see if any messages are displayed on the control panel.
4. Make sure the paper you are using meets specifications.
5. Make sure the paper is loaded correctly in the input tray.
6. Make sure that software device is installed correctly.
7. Make sure that the printer driver for this product is installed on your device and that you are selecting the device from the list of available printers.
8. Print a configuration page.
A. If this page does not print, check that there is paper in the input tray.
b. Make sure it is installed correctly.
V. If paper is jammed in the product, clear the jam.
d. If the print quality is not satisfactory, try the following:
Make sure the print settings match the media you are using.
Solving print quality problems.
9. Print a small document from another application that was previously printing normally. If the document prints normally, the problem lies with the program you are using. If the problem persists (the document does not print), try the following steps.
A. Try printing the job from another computer that has the product software installed.
b. Check the cable connection. Specify the desired port for the device or reinstall the software, selecting the connection type to use.
Factors affecting device performance
Several factors affect how long a job takes to print.
Using special paper (such as transparencies, thick paper, and custom-sized paper).
Device processing and loading time.
Complexity and format of graphic images.
The speed of the computer you are using.
Network connection or connection using a USB cable.
Device I/O configuration.
Restore factory default settings.
Restoring factory default settings returns all device settings to factory defaults, clears the fax header, phone number, and all fax numbers stored in the device memory.
Restoring factory default settings returns all device settings to factory defaults, clears the fax header, phone number, and all fax numbers stored in the device memory. This procedure also clears the fax phone book and deletes pages stored in the machine's memory. Then, according to the procedure, the device automatically restarts.
1. On the control panel, press the Install button.
2. Use the arrow keys to select the Maintenance menu, then press OK.
3. Use the arrow keys to select the Restore Defaults option, and then click OK.
The device will automatically restart.
Interpreting the Location of Control Panel Lights
When the device requires service, an error code appears on the control panel screen. Indicator designations
Indication of the state when the indicator is off
Interpreting Control Panel Messages
Types of Control Panel Messages
Warnings are only displayed for a certain period of time. They may require the user to confirm the job by pressing the OK button or cancel the job by pressing the Cancel (x) button. Some warnings prevent you from completing a job or affect print quality. If the alert is related to a print job and the Auto Continue feature is enabled, the product will resume the print job without confirmation after a 10-second pause during which the alert is displayed.
Critical error messages indicate some kind of failure. Turning the power off and on may solve the problem. If the critical error persists, the device may need service.
Possible location of jams
Jams may occur in the following places.
Document feeder
Internal cavities (open the door leading to)
A media jam may occur in one of the following locations.
Clear jams in the document feeder
1. Open the document feeder cover
2. Carefully remove any jammed paper. Try to remove the page carefully without tearing it.
3. Close the document feeder cover.
Clear jams in the output tray area
Do not use sharp objects, such as a pencil or scissors, to clear jams. The warranty does not cover damage caused by sharp objects.
Lift the scanner assembly and open the door.
2. Remove it.
Hold the access door open and use both hands to grasp the exposed edges (or middle) of the jammed media and carefully remove it from the printer.
4. Install it.
Clear jams in the input tray
2. Remove it.
3. Remove the stack of print media from the input tray.
4. With both hands, grasp the visible part of the media (including the middle part), and carefully pull it out of the product.
5. Install it.
6. Close the door and scanner assembly.
Clear jams inside the product
1. Lift the scanner assembly and open the door.
2. Remove it.
3. If the jammed paper is visible, gently grasp it and slowly pull it out of the product.
4.Push into place.
5. Close the door and scanner assembly.
Change the paper jam resolution option
When Jam Recovery is turned on, the product will reprint the page that was damaged by the jam.
b. Right click mouse click on the driver icon and select Properties.
b. Right-click the driver icon and select Properties.
A. While in the Apple tk menu, click menu System Settings, and then click the Print & Fax icon.
V. Click the Options button.
2. Select Auto or Off. under Clear paper jams.
Troubleshooting paper management problems
The following problems may cause poor print quality, media jams, or damage to the product.
The media is not loaded correctly or the input tray is full
Turn over the stack of paper in the input tray, or try rotating the paper 180 degrees in the input tray.
Make sure that the paper is loaded correctly and that the paper guides are not too loose or that they are not constricting the stack of paper too much.
There may be a jam in the paper path.
Clear any paper jams.
The paper does not meet HP specifications.
Air inside envelopes may cause wrinkling.
Remove the envelope, straighten it, and print again.
Toner appears around the printed characters.
The paper may not be loaded correctly.
Turn the stack of paper in the tray over to the other side.
If there are scattered around the symbols a large number of toner, the paper may have high resistance.
Use other paper, such as high-quality paper designed for laser printers.
The image at the top of the page (solid black) appears further down the page (as a gray box)
The printing of the image may be affected by program settings.
In the program, change the tone (darkness) of the field in which the repeating image appears.
In the program you are using, rotate the entire page 180 degrees to print the lighter image first.
The order of the images may affect print quality.
Change the print order of the images. For example, place a lighter image at the top of the page and a darker image at the bottom.
The device may have been affected by a voltage surge.
If the problem occurs during the next print job, turn off the printer for 10 minutes and then turn it on again to resume the print job.
Copies are blank or very faded.
There may be a defect in the printer.
The original is of poor quality.
Sometimes when copying documents that are too light or damaged, even adjusting the contrast will not allow you to get a copy good quality. If possible, find a higher quality original.
The contrast may not be set correctly.
Use the control panel menu to change the contrast setting.
The original with a colored background is used.
Due to the colored background, the background and the foreground image may merge, or the hue of the background may change. If possible, use originals without a colored background.
Repeating Defects Scale
If defects appear on the page at regular intervals, use the following scale to determine the cause of the defect. Align the top edge of the scale with the first defect on the page. By the mark that matches the next similar defect, you can identify the faulty component.
If the defect is related to the printing mechanism or fuser, then the device needs to be serviced. Contact HP Customer Support.
Repeating Defects Scale
Optimizing and improving image quality
Changing Print Density
1. Changing the default print settings is done using the printer driver. To do this, follow the appropriate procedure, depending on the operating system installed.
Windows XP, Windows Server 2003 and Windows Server 2008 (uses the default Start menu view)
A. From the Start menu, select Printers and Faxes.
b. Right-click the driver icon and select Properties.
V. Click the Device Settings tab.
Windows XP, Windows Server 2003, and Windows Server 2008 (uses the classic Start menu view):
A. Click the Start button, select Settings, and then click Printers.
b. Right-click the driver icon and select Properties.
V. Click the Device Settings tab. Windows Vista
A. Click the Start button, point to Control Panel, and under the Hardware and Sound category, click the Printer icon.
b. Right-click the driver icon and select Properties.
V. Click the Device Settings tab. Mac OS X 10.4
A. From the Apple menu, click System Preferences, and then click Print & Fax.
b. Click Printer Setup. Mac OS X 10.5 and 10.6
A. From the Apple menu, click the System Preferences menu, and then click the Print & Fax icon.
b. Select your device on the left side of the page.
V. Click the Options button.
d. Go to the Driver tab.
2. Move the Print Density slider to change the setting.
Setting up and managing printer drivers
The device is set to certain type paper to set many internal parameters that affect print quality. Always use the appropriate media type settings in the printer driver. Also, check that the other settings on the Paper/Quality tab in the printer driver are correct.
Nowadays, almost many people have their own printer. As a rule, sooner or later a printer, like any other equipment, may malfunction and malfunction. Usually errors occur as a result of worn parts or improper operation.
Often the cause of the breakdown can be determined independently, but it is best to entrust this matter to professionals, since only they will be able to carry out high-quality diagnostics and repairs of your printer.
What will we talk about:
Laser printer
Nowadays laser printers are in great demand. They have many advantages and are superior to conventional inkjet printers according to possibilities. Usually, laser printer It is most suitable for office work, since its device can withstand heavy loads on a daily basis, which is important for this type of work.
A laser printer is a page-by-page device. It can print more than 150 pages per minute. In the photo you can see what the HP Laserjet M1132 MFP printer looks like.
Most modern laser printers are subject to the same faults. An HP Laserjet M1132 MFP printer error can be caused by severe contamination of the surface of parts with dust and other impurities. Therefore, as a preventative measure, experts recommend cleaning the internal surfaces of the printer from time to time.
Also, often the HP Laserjet M1132 MFP printer installation error can be directly related to the settings or installed driver.
Installing the appropriate driver on your computer
It is worth noting that the operation of the printer depends on the settings and driver. Therefore, you need to install only suitable drivers for your PC. If you encounter problems installing the driver, you need to find out the error code and try to fix it yourself. If this fails, then it is best to contact a specialist.
It's easy to guess that everything possible mistakes appear as a result of various factors. This suggests that the solution to the problem will directly depend on the cause of its occurrence. Therefore, it is worth analyzing the most common mistakes and ways to solve them separately.
HP Laserjet M1132 MFP printer error E2
As a rule, error E2 appears when the cartridge compartment door is open. To solve the problem, you need to check whether the cartridge door is closed. Fault E2 is the most common compared to others.
HP Laserjet M1132 MFP printer error E3
The reason for the appearance of error E3 on an HP printer may indicate problems with the cartridge (missing or incorrect installation).
How to fix error E3?
This error is usually accompanied by loud sounds(crack, click). You can confirm that there is a problem with the cartridge by removing it. If after this the printer no longer makes sounds or writes an error, then the reason has been found and you just need to install a new cartridge.
In any case, error E3 occurs as a result incorrect replacement cartridge. Therefore, before the first replacement, you must study the instructions included with the printer. An initial visual inspection of the cartridge and its slot will also help avoid this error and further incorrect operation printer.
HP Laserjet M1132 MFP printer error E8
The appearance of the E8 icon may indicate the presence of a fatal error. Basically, error E8 leads to a complete stop of the printer, since it cannot recover or turn on. Very often this fault occurs as a result of a faulty interface board.
Fixing error E8
You can solve this problem yourself. To do this, you need to take several steps:
- turn off the printer and disconnect the cable;
- wait at least 1 minute and turn on the device;
- Next you need to wait until the device is initialized.
If these steps do not solve the problem and the error recurs, you should contact a repair center. Because if you try to repair your printer on your own, you can injure it, which will affect its future operation.
Let's look at others possible problems for laser printers:
- Fuser problem. Typically, when you turn on the device, the device panel displays all 3 LEDs. If this problem occurs, the printer will make a characteristic squeaking sound when printing. Also, after printing, the drive rotates for a very long time.
- Laser scanner malfunction. When printing documents, white streaks appear on the paper or the print is very pale.
- Worn paper transport mechanisms. An orange icon appears when this problem occurs.
- Interface board malfunction. In this case, the printer stops turning on.
- There is a fault in the gearbox. During operation, the device makes a huge noise and turns off when the drive rotates.
- Transfer shaft wear. In this case, a faint print will be observed.
- There is a malfunction in the paper conveyor. This is confirmed if the paper sheets do not reach the fuser, but get stuck.
- Error in duplexer operation. When printing, the paper does not jam and remains on the duplexer.
- Malfunction of the main electronics board. In this case, the device stops turning on, or turns on but does not print.
- Thick or poor quality paper. As a rule, if you use the wrong paper, the printer prints documents, but the image turns out dull and is easily washed off with your finger.
- The paper path is dirty. The device works, but makes squeaking noises when printing.
All of the above problems can be corrected by replacing or cleaning the relevant parts. You can independently diagnose the HP Laserjet M1132 MFP laser printer only if you have knowledge about this technology. Since the laser printer gets very hot from the inside during operation, it is dangerous to open the device immediately after printing. In addition, incorrect actions can damage the printer, which will affect its further operation.
Today, many people are forced to constantly turn to printers and scanners due to their work or business activities. But like any other technology, the printer is not perfect and it may, for example, not print after refilling or create other problems for the user. Some lights come on on the device, and the user is simply at a loss as to what’s wrong? Solution to the problem.
Why doesn't hp deskjet 2050, 1510 print?
Working with an hp printer
Do not panic and make sudden actions, switch everything on the printer or knock on it. Such laserjet printer The 1018 is a complex, fragile device and must be handled with care. If he refuses to perform the given actions, then it is better to first try to find out what is wrong. It is better to install printers on Windows 7, that is, the PC must have the appropriate operating software.
Video Review: Troubleshooting the Printer Not Printing or Producing Blank Pages
Troubleshooting HP Printer
Often users have this problem: they install a new cartridge, but the printer does not print. Every user wants to know why this happens and what to do in such a situation? Often the problem is that the cartridge was simply refilled with new ink rather than purchased new.
Show more
During refilling, the technician could close a special preliminary valve, and when installing the cartridge on the printer, the device shows that the cartridge is full, and not a drop can be squeezed out of it. In this case, you just need to open the pre-valve on the cartridge.
Video instruction: HP Deskjet 1510 MFP. Review and test printing in copier mode.
Sometimes you can solve the problem this way: you just need to disable ink control on the deskjet 2050, 1510 printer. This applies to all printers from this manufacturer and 1020, m1132 mfp and others. But if the problem cannot be solved on your own, then it is better to turn to a professional than to ruin expensive equipment. You can also calmly turn off the device again and turn it on after a while, checking the quality of the cartridge installation. In addition, you can look for answers to your questions in the operating instructions. The main thing is not to rush and not make sudden movements.
Video clip: Replacing the cartridge - HP Deskjet 2050 All-in-One printer.