Internet Explorer cannot display the web page - Contour.Extern. "Internet Explorer cannot display this web page" - Powered by Kayako Fusion - Help System Internet explorer cannot display this page

If you are having a good Internet connection but Internet Explorer is not displaying the page, you can try the below fixes:

Fix 1: Reset Internet Explorer settings
You can try resetting Internet Explorer settings to what they were when Internet Explorer was first installed on your PC. This can be useful for troubleshooting problems that may be caused by settings changed after installation. Note that resetting Internet Explorer isn't reversible, and all previous settings are lost after reset.
Fix 2: Run Internet Explorer in "No Add-Ons" mode
Internet Explorer add-ons, such as ActiveX controls and browser toolbars, are used by some Web sites to provide an enhanced browsing experience. An error may occur if an add-on is damaged or if an add-on conflicts with Internet Explorer. To determine whether the error is caused by an add-on, run Internet Explorer in "No Add-ons" mode.
You can open Internet Explorer without add-ons using the following step.

  • Click start.
  • Select All Programs
  • Click Accessories
  • Under System Tools
  • Select Internet Explorer (no Add-ons).
Fix 3. Scan for malware
Malicious software and viruses can often cause Internet Explorer to slow down or stop working.
If you"re able to access the Internet, go to the Microsoft website to download the Microsoft Safety Scanner, which you can use to check your computer for viruses and malicious software.

Fix 4. Install the latest updates

Running Windows Update can often correct problems by replacing out-of-date files, updating drivers, and fixing vulnerabilities.
  1. Open Internet Explorer by clicking the Start button. In the search box, type Internet Explorer, and then, in the list of results, click Internet Explorer.
  2. Do one of the following:
    • For Internet Explorer 9, click the Start button enter Update in the search box, and then, in the list of results, click Windows Update. In the left pane, click Check for updates.
    • For Internet Explorer 8, in Internet Explorer, click the Safety button, and then click Windows Update.
    • For Internet Explorer 7, in Internet Explorer, click the Tools button, and then click Windows Update.
  3. Follow the instructions on the Windows Update page.
Fix 5: Turn off GPU Rendering
  1. Open Internet Explorer
  2. Click Tools > Internet options
  3. Click the Advanced tab, and then browse to the Accelerated graphics section.
  4. Click to select the Use software rendering instead of GPU rendering check box.
  5. Click Apply, and then click OK.
  6. Close all open Internet Explorer windows, and then restart Internet Explorer.
  7. View the webpage in Internet Explorer.
I hope this helps in fixing this issue.

Why does it happen that some sites open on the computer, while others do not? Moreover, the same site can open in Opera, but in Internet Explorer the attempt will be unsuccessful.

Mostly, such problems arise with sites that operate using the HTTPS protocol. Today we will talk about why Internet Explorer does not open such sites.

Correctly setting the time and date on your computer

The fact is that the HTTPS protocol is secure, and if you have the wrong time or date set in your settings, then in most cases you will not be able to access such a site. By the way, one of the reasons for this problem is a dead battery on the motherboard of a computer or laptop. The only solution in this case is to replace it. The rest is much easier to fix.

You can change the date and time in the lower right corner of the desktop, under the clock.

Reboot devices

If everything is fine with the date, then we try to reboot the computer and router one by one. If this does not help, connect the Internet cable directly to the computer. This way you can understand in which area to look for the problem.

Checking site accessibility

We try to access the site through other browsers and if everything is in order, then go to the Internet Explorer settings.

Let's go to "Service - Browser Options". Tab "Additionally". Checking the checkboxes SSL 2.0, SSL 3.0, TLS 1.1, TLS 1.2, TLS 1.0. If not, mark and reload the browser.

Reset all settings

If the problem does not disappear, go to again "Control Panel - Internet Options" and we do "Reset" all settings.

Checking your computer for viruses

Very often, various viruses can block access to sites. Perform a full scan with the installed antivirus. I have NOD 32, so I’m showing it on it.

For reliability, you can use additional utilities such as AVZ or AdwCleaner.

By the way, the antivirus itself can block the desired site if it sees it as a security threat. Usually, when you try to open such a site, a blocked message is displayed on the screen. If this was the problem, then the antivirus can be disabled, but only if you are confident in the security of the resource. Maybe it’s blocking for good reason.

If none of the methods help, it means your computer files have been damaged. You can try to roll back the system to the last saved state (if there was such a save) or reinstall the operating system. When I encountered a similar problem, the reset option helped me.

When logging into Kontur-Extern, the message “Internet Explorer cannot display this web page” appears.

To resolve the error you must:

After completing each step, you should try to log in again.

1. Check if there is Internet access. If there is no Internet connection, you should contact your system administrator or provider.

2. Check the address used to log into the system (see DNS and IP addresses of Kontur-Extern servers and system services).

3. Run diagnostics and fix any problems found. To do this you should:

  • Go to the diagnostic portal at https://help.kontur.ru.
  • Press the button Start diagnostics.
  • After completing the diagnostics, select Follow recommended steps. A window for selecting problems to fix opens. It is recommended to check the box Choose all.
  • Click the button Start fixing.
  • Wait for the process to complete, restart the browser and check if the problem is resolved.

4. Check the strength of the encryption.

To do this, open the menu in the Internet Explorer window Reference / About the program. Paragraph Cipher strength must have a value other than zero. If the strength of the cipher is zero, then you need to reinstall CryptoPro (see How to reinstall the CryptoPro program?).

5. Check if port 443 (https protocol) is open - a secure channel through which communication with the system server is carried out. This can be done in two ways:

  • Follow the link https://gmail.com. If the message "The page cannot be displayed" appears, the port is closed.
  • Select menu Start / Execute, in the line type telnet<адрес сервера> 443 (you must indicate the address of the server on which the user is registered, see Server addresses of the Kontur-Extern system). If the console window opens (empty black window), then the port is open. Otherwise, an error or access denied message will appear.

Telnet in Windows Vista/7 is disabled by default. To enable it, you need to go to Start / Control Panel / Programs and Features / Turn Windows features on or off. In the window that opens, check the Telnet Client line.

If the port is closed, you need to contact your system administrator.

6. Disable your antivirus software and try logging in.

7. If access to the Internet is through a proxy server, then you should check whether the proxy has access to the DNS and IP addresses of the Kontur-Extern servers. To do this, you need to contact your system administrator.

If not a single point in the instructions helps, then you should contact technical support at [email protected]. The letter must indicate:

1. Diagnostic number.

  • To do this, go to the diagnostic portal at https://help.kontur.ru.
  • Press the button Start diagnostics.
  • After completing the diagnostics, select and press the button Get diagnostic number\Get number, remember the assigned case number.

2. File with ping results.

  • To do this, open the address https://help.kontur.ru/check, the connection check will begin.
  • Wait for the process to finish and press the button Copy to clipboard.
  • Paste the copied information into a text editor (for example, notepad, Word, etc.), attach it to the letter.

Explorer is what they were when Internet Explorer was first installed on your computer. This may be useful for troubleshooting problems that may be caused by settings changed after installation. Please note that reinstalling Internet Explorer is not reversible and all previous settings are lost after a reset.
Fix 2: Run Internet Explorer mode to "No Add-Ons"
Internet Explorer add-ons such as ActiveX controls and browser toolbars are used by some websites to provide an enhanced browsing experience. The error may occur if the add-on is corrupted or if the add-on conflicts with Internet Explorer. To determine whether the error is caused by an add-on, run Internet Explorer in "no add-on" mode.
You can open Internet Explorer without add-ons using the next step.

  • Click the Start button.
  • Select All Programs
  • -Standard
  • In the System Tools section
  • Select Internet Explorer (no add-ons).
Fix 3. Scan to Availability malware
Malware and viruses can often cause Internet Explorer to slow down or stop working.
If you are able to access the Internet, go to the Microsoft website to download the Microsoft Safety Scanner, which you can use to scan your computer for viruses and malware.

Fix 4. Install the latest updates

Running Windows Update can often fix problems by replacing outdated files, updating drivers, and fixing vulnerabilities.
  1. Open Internet Explorer by clicking the Start button. Type Internet Explorer in the search box, and then select Internet Explorer from the list of results.
  2. Perform one of the following actions:
    • For Internet Explorer 9, click Start, type Update in the search box, and then select Windows Update from the list of results. In the left pane, click the Check for updates button.
    • In Internet Explorer 8, in Internet Explorer, click Security, and then click Windows Update.
    • For Internet Explorer 7, in Internet Explorer, click Tools, and then click Windows Update.
  3. Follow the instructions on the Windows Update page.
Fix 5: Turn off GPU Rendering
  1. Open Internet Explorer
  2. Click Tools > Internet Options
  3. Go to the tab Additionally, and then go to Accelerated Graphics section.
  4. Click to select Use software rendering instead of GPU rendering checkbox.
  5. Click the button Apply and then click the button OK.
  6. Close any open Internet Explorer windows, and then restart Internet Explorer.
  7. View a web page in Internet Explorer.
I hope this helps resolve this issue.

Sincerely,
Lokesh

Many Internet users encounter this message. But not everyone understands why this happens and tries unsuccessfully to find the answer. Let's take a look and find out why.

When you see the message “The page cannot be displayed” in your browser window, there is no need to be scared or panic - there is nothing wrong with that. Most likely, the fact is that your Internet connection has been lost and you just need to restore it. There are also a number of other reasons for this message to appear.

One of these reasons may be the erroneous deletion or modification of operating system system files, such as Winsock.dll, Wsock32.dll and Wsock.vxd, or one of these files is located in the wrong folder. The second important reason may be an error or as a result of actions Malware damages the WinSock2 registry key. Antivirus programs and firewalls may also be the cause of this message. A third factor may be a malfunctioning or misconfigured operating system proxy or firewall. Often the reason for the appearance of a window with the message “The page cannot be displayed” are viruses that block your Internet connection. Another reason may be an incorrect entry in the system Hosts file, or your browser settings have gone wrong, for example, the “Work offline” checkbox is checked. . It is also possible that the site or resource that you received this message when you tried to access is currently unavailable or disabled. Try visiting another site. You may have entered the address of the site or resource you are trying to access incorrectly. If all of the above reasons are absent, then the problem is most likely with your provider or on the communication line. Call your provider and ask if any repairs or maintenance work is currently underway.

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The error message is quite encountered si This Potier occurs when we want to access certain web pages ( login. .com For example):

Secure connection failed

An error occurred during the login connection. . Com (example).

Can't connect reliably because SSL protocol was disabled.

(Error code: ssl_error_ssl_disabled)

If this is an HTTPS (secure) address, select Internet Options from the Tools menu, click Advanced, and make sure SSL and TLS protocols are enabled in the Security section.

After checking the boxes for SSL and TLS, click on Apply and OK, and then restart Internet Explorer.

If none of the above reasons and resolutions help, leave a comment and I will try to find a solution to the problems.

The textbook replied:

Hello! I have a problem with mail. :) I can not open. It gives me an error when I try to move on. (Ssl_error_ssl_disabled) What should I do? I tried to download the SSL certificate and I couldn't. Gave me the same error. And don't give or $125,250 to them. D I don't know what to do. Can you help me?

Libya argues that money has nothing to do with solving this problem. SSL certificates are mandatory for private servers And they can only be useful to domain/web firm/company admin servers. Price for SSL certificate/Internet area can vary from 10$/year (for PositiveSSL) And 1.300 $ (for Secure Pro from EV website).

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An unexpectedly common problem for people who are not yet our regular readers is the error - This page cannot be displayed and opening the page http://jdl.sun.com, when trying to open the address of the ESF IS portal - https://esf.gov.kz:8443/esf-web/login

This is one of the simplest and most easily solved problems with the Electronic Invoices portal.

Solutions:

Solution: ESF does not open in Mozilla Firefox browser

To do this, click on the icon Service in the upper right part of the Internet Explorer window, in the menu that appears, select Compatibility View Options.

Add website address esf.gov.kz to the list by clicking the button Add.

Insert the full address of the ESF IS portal into the address bar: https://esf.gov.kz:8443/esf-web/login

The portal login page will be displayed correctly, without going to the Java page.

IS ESF: Fixing This page cannot be displayed

If you are interested in complete instructions for setting up the Internet Explorer browser for the Electronic Invoices portal, go to -.

ATTENTION:

You must have a 32-bit version of Java installed on your computer (otherwise you will still receive this error)

From the author:

If the problem is solved, one of the ways to say “Thank you” to the author is indicated -.

If the problem could not be resolved or additional questions arise, you can ask them on ours, in our group

To resolve the error you must (after completing each step, try to log in again):

1.Check if you have Internet access. If there is no Internet connection, you should contact your system administrator or provider.

2.Check the address used to log into the system (see DNS and IP addresses of the Kontur.Extern servers and system services).

3. Check and perform all recommended actions using the diagnostic service. If Internet Explorer cannot display this web page on the diagnostic service, then you need to go to step 4 of the current instructions.

4. Check the strength of the encryption.

To do this, open the Help > About menu in the Internet Explorer window. The “Cipher strength” item must have a value other than zero. If the strength of the cipher is zero, then you need to reinstall CryptoPro (see How to reinstall the CryptoPro program?).

5.Check whether port 443 (https protocol) is open - a secure channel through which communication with the system server is carried out. This can be done in two ways:

  • Follow the link https://mail.google.com. If the message "The page cannot be displayed" appears, the port is closed.
  • Select menu « Start>Run, type telnet in the line<адрес сервера>443 (you must specify the address of the server on which the user is registered, see Server addresses of the Kontur.Extern system). If the console window opens (empty black window), then the port is open. Otherwise, an error or access denied message will appear.

Telnet in Windows Vista / 7 / 8 / 8.1 / 10 is disabled by default. To enable it, you need to go to Start > Control Panel > Programs and Features > Turn Windows features on or off. In the window that opens, check the Telnet Client line.

  • If after opening the port the error remains, you need to reinstall CryptoPro (see.
  • If the port is closed, you need to contact your system administrator;

6.Disable your antivirus software and try logging in.

7.If access to the Internet is through a proxy server, then you should check whether the proxy has access to the DNS and IP addresses of the Kontur.Extern servers. To do this, you need to contact your system administrator.

If not a single point in the instructions helps, then you should contact technical support at [email protected]. The letter must indicate:

1.Diagnostic number.

To do this, you need to go to the diagnostic portal athttps://help.kontur.ru , press the button " Start diagnostics" . As soon as the verification process is completed, the diagnostic number will be displayed on the screen. Please indicate the assigned request number in the letter.

2. Files with communication and tracing results.