When updating operating system Windows, sometimes errors occur that lead to problems on users' computers. Installation problems Windows updates These problems do not occur on all computers, but similar situations occur in a significant number of users.
After the operating system update process completes, the user receives a message that a Windows Update error has occurred. Some updates are not installed correctly into the operating system and cause Windows to malfunction.
Problems installing Windows updates
Users who encounter this problem have to independently search for information on the Internet, on websites and specialized forums. Microsoft Corporation on its website technical support launched a special service in Russian to solve problems with Windows updates.
If the following messages appear on the computer: Windows 7 Update error, Windows 10 Update error, Windows 8.1 Update error, then the user can use the Myerosoft service. This may not solve the problem, but in any case, it is better to get first aid from the manufacturer of the Windows operating system.
Windows Update: Bug fixes
Follow this link: https://support.microsoft.com/ru-ru/help/10164/fix-windows-update-errors See the Windows Update Error Fixes page. The web page suggests several steps to follow to resolve the issue.
Following these steps will solve problems with common Windows update errors (0x80073712, 0x8024402F, 0x800705B4, 0x80004005, 0x80070003, 0x80070002, 0x80070643, 0x80070020, 0x8024200 B, 0x80070422), and with more rare operating system update errors.
The algorithm of the service: the user is asked to perform certain actions, and if the problem is not solved, the following actions will be offered, each time becoming more complex.
First, select the operating system installed on your computer. The supported operating systems are Windows 10, Windows 8.1, Windows 7. Users of the Windows 8 operating system must upgrade to Windows 8.1 for free, since Microsoft has officially stopped supporting this operating system.
I'll tell you how this works using Windows 10 as an example. In other versions of the operating system Windows solution problems happen in a similar way.
The next step asks you to download and then run the Windows Update troubleshooter.
Run the latestwu utility on your computer as an administrator. IN Windows Update You will see the Diagnose and prevent computer problems window. Click on the "Next" button.
Problems are detected on the computer related to updating the operating system. Once completed, you will see the result of the system check.
In my case there are no problems. In your case, the tool will prompt you to perform some actions, after which the update error will be resolved.
If the problem is not resolved, under the question “Is the problem resolved?”, answer “No”.
Further on the service page you will receive new instructions. For example, following the instructions, you need to go to the update history page, and then select the most current article update for Windows versions installed on your computer.
Go to the Microsoft Update website and enter the article number in the search field. Download the appropriate update from Microsoft Update, and then install it on your computer.
In case the error persists again, you will need to perform more complex actions using the command line.
As a result, if the issue is unsuccessful, the service will offer to reset or reinstall Windows. In most cases, these actions will not be necessary, since the solution to the problem of updating the operating system will be completed successfully.
Conclusions of the article
Using the Error Correction service in Windows Update, problems that arise after installing updates to the operating system Windows 10, Windows 8.1, Windows 7 are resolved. The user will be prompted to take the necessary steps to resolve update errors.
Threat to computer security when working with the Internet, incorrect operation, driver failures and software- these are just a few possible problems when refusing Windows system updates. However, those who consciously take such a step as disabling Windows updates probably know what they are doing and why. In cases where system updates are not installed due to unwanted reasons beyond the user's control, it is certainly necessary to look for troubleshooting methods. Below we will consider those for the operating system Windows 8.1.
Updates are not installed on Windows 8.1: possible reasons and solutions
Finding the causes and ways to eliminate them for any problem in the operating system is in any case a risk. And, naturally, this applies to cases when updates are not installed on Windows 8.1. Even having found the right solution, on the way to a successful result we may accidentally make unwanted changes to system settings. Therefore, before carrying out troubleshooting operations with updates, it would not be a bad idea to worry about the possibility of a rollback Windows changes. For these purposes you can create:Any of the above options for system rollback, or creating a backup not using AOMEI Backupper Standard, but using any other third-party backup programs for Windows, will also prevent problems with system updates in future. These, however, as well as instability in general Windows operation, may be the result of malware. Viruses, network worms and other malware can damage the integrity of system files. An antivirus cannot always cope with the recovery of infected files, therefore, if the cause of problems with Windows 8.1 updates is the activity of malware, the easiest way is to roll back the operating system - to the state of the restore point or backup copy. Ideally, to prevent problems with Windows 8.1 updates, it is advisable to add the presence in the system good antivirus with regularly updated databases.
Well, now let’s directly begin to consider the causes of problems with Windows 8.1 updates and how to fix them.
1. Enable the update service
The risk of problems with system updates is especially high when using pirated builds of Windows 8.1. These are often pre-installed, at best, with the Update Center disabled, and at worst, with the Center system service stopped. In such cases, accordingly, the Update Center must be enabled and the system service must be started.
Let's check that Windows Update is enabled. Press the keys Win+X and in the menu that appears in the lower left corner of the screen, select “Control Panel”.
In the search field on the right top corner we register the control panel windows key query"Update Center" and launch it.
The update center must be turned on - that is, configured to automatically download and install, download only, or at least just search for updates. If the only problem is that the system has the “Do not check for updates” option preset, there is nothing easier than changing this. Click “Settings parameters”.
And we install the appropriate option.
If the Update Center is enabled, the search for updates cannot be carried out due to the disabled service; therefore, you need to start the latest one. Press the Win+R keys to start the “Run” service and in its window enter:
services.msc
Click “Ok” or Enter.
The system services section window will open. At the very bottom of the list we find a service called “Windows Update”. Double-click to open its properties window.
Using the “Run” button, we start the service.
2. Troubleshooting using the standard Update Center recovery tool
A disabled Update service, along with other potential sources of update problems, can be identified as part of the standard Windows Update 8.1 repair tool. This tool diagnoses the system and automatically fixes problems. To launch it, go to the control panel again (keys Win+X and selecting the “Control Panel” menu item) and in the search field enter the key query “Troubleshooting”. In the search results, click the “Troubleshooting” section.
In the window that opens, in the “System and Security” section, click the link option “Troubleshoot using Windows Update.”
In the welcome window that launches the troubleshooting wizard, click “Next”.
Run as administrator.
After this, the automatic process of detecting problems with the Update Center will begin.
Once completed, the troubleshooting wizard will show you a progress report. Detected problems, if any, will be corrected automatically. We will see which of the Update Center problems may have interfered with its full operation in the “Detected problems” column.
3. Windows Update Troubleshooter on Microsoft Site
If the standard Update recovery tool does not solve problems with Windows updates, you need to resort to another troubleshooting tool - an additional utility downloaded from the Microsoft website. The software giant for Windows 8.1 has developed something like a universal solution to problems with system updates, in particular, if errors 0x80240016 and 0x80240016 are indicated when trying to install them. When launched, the utility checks all possible causes and automatically corrects problems.
If, after restoring the integrity of system files, problems with Windows 8.1 updates do not disappear, you can try running the Windows Update troubleshooter downloaded from the Microsoft website, as indicated in paragraph 3 of this article.
5. Restart the update service and remove the update distribution
If none of the methods suggested above for solving problems with Windows 8.1 updates helped, restarting the update service and uninstalling the update distribution package may fix the situation. Update installation files downloaded with errors are not overwritten when downloaded again, and in order for the installation files to be downloaded again, their storage folder must be cleared. But first, let's stop the update service.
Press the keys Win+R and in the “Run” service field enter:
services.msc
Click “Ok” or Enter. In the window of the system services section, as in the first paragraph of the article, we find the “Windows Update” service and double-click to open its properties window. But if in the first paragraph of the article we started the service, now it is necessary, on the contrary, to stop it.
Without closing the service properties window, let's start cleaning the storage folder installation files updates. This is the folder located along the path
C:Windows/SoftwareDistribution/Download. The easiest way to get to it is to press the Win+R keys and enter the folder path in the “Run” command field.We delete the contents of the folder.
That’s it – we can reboot and try to start searching for and installing updates.
6. Lack of free space on the system disk
An infrequent cause of problems with Windows 8.1 updates, however, and it can occur is the clutter of the C drive. To be sure to exclude this cause from among the possible ones, it is necessary that at least 5 GB remain on the C drive free space.
7. Blocking access to Microsoft web resources with an antivirus or firewall
Another one possible reason, why updates are not installed on Windows 8.1, in particular, the endlessly long and fruitless process of searching for updates is the work of an antivirus or firewall. Those at certain settings may block access to Microsoft web resources. The easiest way to get ahead of this moment is to disable your antivirus or firewall while searching for and downloading updates.
8. Troubleshooting update issues in Windows Clean Boot mode
If all the methods discussed above for eliminating the causes of problems with Windows 8.1 updates have been tested, and none of the solutions have brought positive results, you can use something like a fallback option in the form of a clean mode Windows boot 8.1. You must perform a clean boot of the operating system, as outlined in the article Clean boot Windows 7, 8.1 and 10.
Already in clean boot mode, you need to launch the download from the site Microsoft tool troubleshoot Windows Update and follow the same steps discussed in step 3 of this article.
9. Also keep in mind that often the cause of Windows Update 8.1 not working correctly is damage to the system component store
You can restore a damaged component store very simply using the DISM.exe /Online /Cleanup-image /RestoreHealth, command.
Yesterday I installed it at work new computer and when I turned it off, the update started and I didn’t have time to wait until all 73 packages were installed and I stupidly turned it off (I know that you can’t do that, but circumstances and time constraints dictated other conditions, and I crossed my fingers and hoped for the Russian “Perhaps "took this risky step).
When I turned on the computer, it started without problems, some updates were delivered, then there were a couple of reboots, and the next time I searched for updates and installed this window popped up with an error:
Code 80073712 occurred Unknown error Windows Update
Reason for error 80073712
When I forced the computer to shut down while installing an update, I damaged the component store Windows Update and therefore now not a single update will be installed on the computer.
PS (under no circumstances rely on the chance and don’t turn off the computer when updates are being installed, because I still got off lightly, but I could have completely ruined the system and had to restore or reinstall it all)
Solutions and solutions 80073712
Ways to solve this error with code 80073712 quite a lot and I will try to describe them all. But I will describe the easiest and 100% solution that will cure this error at the very end of the article.
Options for fixing error 80073712:
- Option from Microsoft ( I described it, but it’s better not to use it)
- DISM
- SoftwareDistribution
- Checking file integrity
- Microsoft's System Update Readiness Tool KB947821
Option from Microsoft (1 option)
I’ll say right away that I don’t recommend using this method right away, but only if nothing else has helped!
Click the Start button and type Drive:\setup.exe into the search box, where Drive is the drive letter of your computer's DVD drive (for example, D:\setup.exe).
In the Programs list, select Setup.exe.
Close all programs and restart your computer.
Insert the Windows DVD into the appropriate drive on your computer. Wait for the installation program to start. If the installation does not start automatically, follow these steps:
Click the Install button.
Select an option Connect to the Internet to get the latest installer updates (recommended).
When prompted, provide the key Windows product.
In the window Select installation type click Update.
Once the installation is complete, restart your computer, and then open Windows Update.
Option from Microsoft using the utility DISM (2 option)
This method very good, but I only used it a couple of times!
- Administrator
At the command prompt, enter the following commands. Press ENTER after each command:
DISM.exe /Online /Cleanup-image /Scanhealth
DISM.exe /Online /Cleanup-image /Restorehealth
Restart your computer
Run Windows Update again.
Deleting an update store SoftwareDistribution (Option 3)
I would classify this method as radical, but in reality it almost always works
Checking file integrity (option 4)
This command this is like an aspirin tablet for a person if you have a headache, take it first
- Open command line under Administrator
- cmd >sfc /SCANNOW
- Launching Windows Update
- Perhaps this option will help you too!
Tool for checking system readiness for update from Microsoft KB947821 (option 5)
This method is the most reliable and will solve your problem 100%, but if it doesn’t help, then try point by point from the second option and everything will work out for you, and if not, then write to me and we’ll figure out this problem together
- go to the Microsoft website and download the package for your system
- Install and reboot the computer
- Enjoy life
PS if joy didn’t work out, then try the second option and the bottom!
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Threats to computer security when using the Internet, incorrect operation, driver and software failures are just some of the possible problems when refusing Windows system updates. However, those who consciously take such a step as disabling Windows updates probably know what they are doing and why. In cases where system updates are not installed due to unwanted reasons beyond the user's control, it is certainly necessary to look for troubleshooting methods. Below we will consider those for the operating system Windows 8.1.
Finding the causes and ways to eliminate them for any problem in the operating system is in any case a risk. And, naturally, this applies to cases when updates are not installed on Windows 8.1. Even having found the right solution, on the way to a successful result we may accidentally make unwanted changes to system settings. Therefore, before carrying out troubleshooting operations with updates, it is not a bad idea to worry about the possibility of rolling back Windows changes. For these purposes you can create:
Any of the above options for system rollback, or creating a backup not using AOMEI Backupper Standard, but using any other third-party backup programs for Windows, will also prevent problems with system updates in the future. These, however, as well as the instability of Windows in general, can be a consequence of the activity of malware. Viruses, network worms and other malware can damage the integrity of system files. An antivirus cannot always cope with the recovery of infected files, therefore, if the cause of problems with Windows 8.1 updates is the activity of malware, the easiest way is to roll back the operating system - to the state of a restore point or backup copy. Ideally, to prevent problems with Windows 8.1 updates, it is advisable to add the presence of a good antivirus in the system with regularly updated databases.
Well, now let’s directly begin to consider the causes of problems with Windows 8.1 updates and how to fix them.
1. Enable the update service
The risk of problems with system updates is especially high when using 8.1. These are often pre-installed, at best, with the Update Center disabled, and at worst, with the Center system service stopped. In such cases, accordingly, the Update Center must be enabled and the system service must be started.
Let's check that Windows Update is enabled. Press the keys Win+X and in the menu that appears in the lower left corner of the screen, select “Control Panel”.
In the search field in the upper right corner of the control panel window, enter the key query “Update Center” and launch it.
The update center must be turned on - that is, configured to automatically download and install, download only, or at least just search for updates. If the only problem is that the system has the “Do not check for updates” option preset, there is nothing easier than changing this. Click “Settings parameters”.
And we install the appropriate option.
If the Update Center is enabled, the search for updates cannot be carried out due to the disabled service; therefore, you need to start the latest one. Press the Win+R keys to start the “Run” service and in its window enter:
services.msc
Click “Ok” or Enter.
The system services section window will open. At the very bottom of the list we find a service called “Windows Update”. Double-click to open its properties window.
Using the “Run” button, we start the service.
2. Troubleshooting using the standard Update Center recovery tool
A disabled Update service, along with other potential sources of update problems, can be identified as part of the standard Windows Update 8.1 repair tool. This tool diagnoses the system and automatically fixes problems. To launch it, go to the control panel again (keys Win+X and selecting the “Control Panel” menu item) and in the search field enter the key query “Troubleshooting”. In the search results, click the “Troubleshooting” section.
In the window that opens, in the “System and Security” section, click the link option “Troubleshoot using Windows Update.”
In the welcome window that launches the troubleshooting wizard, click “Next”.
Run as administrator.
After this, the automatic process of detecting problems with the Update Center will begin.
Once completed, the troubleshooting wizard will show you a progress report. Detected problems, if any, will be corrected automatically. We will see which of the Update Center problems may have interfered with its full operation in the “Detected problems” column.
Now all that remains is to manually start searching for and installing updates again. You may need to restart your computer.
3. Windows Update Troubleshooter on Microsoft Site
If the standard Update recovery tool does not solve problems with Windows updates, you need to resort to another troubleshooting tool - an additional utility downloaded from the Microsoft website. The software giant for Windows 8.1 has developed something like a universal solution to problems with system updates, in particular, if errors 0x80240016 and 0x80240016 are indicated when trying to install them. When launched, the utility checks all possible causes and automatically corrects problems.
Let's launch it.
We are waiting for the problem detection process to complete.
As with the standard troubleshooter, at the end of the problem detection process, we will see a final window where the problems found and a mark about their automatic correction will be indicated.
That’s it – now we manually start searching for and installing updates. If problems arise again, repeat the search and installation of updates after restarting the computer.
4. Solving problems with updates when your computer is infected with viruses
Problems with system updates may be the result of viruses, network worms and other malicious programs. In particular, Windows Update errors such as 0x80240016, WindowsUpdate_8024401C, 0x8024401C, 0x80070490, in most cases arise precisely because of damage to the integrity of system files caused by malware. If any malware and it is after this that updates are not installed on Windows 8.1, the first step is, of course, to neutralize the source of the problem. The malware may have entered the system because the antivirus license has expired. In this case, you need to renew your license and run a global scan of your computer. A proven and reliable virus removal tool is the free one. It can be used in parallel with the antivirus installed on the system.
After neutralizing the malware, the next step is to restart the computer and determine whether important system files are damaged (or even destroyed). To diagnose and restore system files, we will resort to using the standard one launched on the command line Windows utilities"sfc.exe". The process of its work is described in detail in the article. The process of restoring the integrity of system files is also possible if Windows 8.1 does not boot after being infected by viruses. In this case it will help.
If, after restoring the integrity of system files, problems with Windows 8.1 updates do not disappear, you can try running the Windows Update troubleshooter downloaded from the Microsoft website, as indicated in paragraph 3 of this article.
5. Restart the update service and remove the update distribution
If none of the methods suggested above for solving problems with Windows 8.1 updates helped, restarting the update service and uninstalling the update distribution package may fix the situation. Update installation files downloaded with errors are not overwritten when downloaded again, and in order for the installation files to be downloaded again, their storage folder must be cleared. But first, let's stop the update service.
Press the keys Win+R and in the “Run” service field enter:
services.msc
Click “Ok” or Enter. In the window of the system services section, as in the first paragraph of the article, we find the “Windows Update” service and double-click to open its properties window. But if in the first paragraph of the article we started the service, now it is necessary, on the contrary, to stop it.
Without closing the service properties window, let's start cleaning the folder where update installation files are stored. This is the folder located along the pathC:Windows/SoftwareDistribution/Download. The easiest way to get to it is to press the Win+R keys and enter the folder path in the “Run” command field.
We delete the contents of the folder.
That’s it – we can reboot and try to start searching for and installing updates.
6. Lack of free space on the system disk
An infrequent cause of problems with Windows 8.1 updates, however, and it can occur is a cluttered C drive. To be sure to exclude this from the list of possible causes, it is necessary that at least 5 GB of free space remain on the C drive.
7. Blocking access to Microsoft web resources with an antivirus or firewall
Another possible reason why updates are not installed on Windows 8.1, in particular, the endlessly long and fruitless process of searching for updates, is the operation of an antivirus or firewall. These, with certain settings, can block access to Microsoft web resources. The easiest way to get ahead of this moment is to disable your antivirus or firewall while searching for and downloading updates.
8. Troubleshooting update issues in Windows Clean Boot mode
If you have tried all the methods discussed above to eliminate the causes of problems with Windows 8.1 updates, and none of the solutions brought positive results, you can use something like a fallback option in the form of Windows 8.1 clean boot mode. You must perform a clean boot of the operating system, as indicated in the article.
Already in clean boot mode, you need to run the Windows Update troubleshooter downloaded from the Microsoft website and follow the same steps that were discussed in paragraph 3 of this article.
9. Also keep in mind that often the cause of Windows Update 8.1 not working correctly is damage to the system component store
You can restore a damaged component store very simply using the command Dism.exe /Online /Cleanup-image /RestoreHealth, .
Good afternoon, dear readers, last time we looked at how it is possible, today we will take a break from useful services and focus on solving errors, namely: error 8024a000 when updating Windows 8.1. It prevents the installation of fresh security patches, which even the laziest people have started doing recently, and all because of the threat of viruses.
Main causes of error 8024a000
Before treating symptoms, you need to understand their causes, I can highlight the following list:
- Updates in the C:\Windows\SoftwareDistribution folder are damaged, this happens when the Internet connection is unstable or the antivirus is very harsh
- Windows Update Service Problem
- Problem with Windows libraries
- A crooked update is coming your way
This is what the update problem with code 8024a000 looks like in Windows 8.1.
Methods for fixing error 8024a000
- The first thing I advise you to do is run the diagnostic utility, it itself can understand what the problem is and fix it, there is a button for it right below, but if for some reason you don’t have it, you can either find it in the panel management, in the "Troubleshooting" section
Find the "System and Security" item and run troubleshooting using Windows Update. 
In 50 percent of cases it helps solve the problem. If it doesn’t help, then move on to the next point.
- Deleting the contents of the C:\Windows\SoftwareDistribution and C:\Windows\System32\Catroot2 folders. Downloaded updates are stored in the first folder, logs in the second. There are situations when the update was downloaded incorrectly and it became damaged, leaving behind garbage in the SoftwareDistribution folder, so you need to delete it.
You and I have already done this in a post about the endless search for updates. Open the command line as administrator, the first thing you need to do is stop three services
- net stop wuauserv
- net stop bits
- net stop cryptsvc
ren %systemroot%\System32\Catroot2 Catroot2.old
ren %systemroot%\SoftwareDistribution SoftwareDistribution.old
They rename the SoftwareDistribution and Catroot2 folders to the same ones, but with the additional word .old, and in their place original and empty folders are created.
Then you need to run the cmd file as an administrator, the tasks of which include registering the necessary libraries
regsvr32 c:\windows\system32\vbscript.dll /s
regsvr32 c:\windows\system32\mshtml.dll /s
regsvr32 c:\windows\system32\msjava.dll /s
regsvr32 c:\windows\system32\jscript.dll /s
regsvr32 c:\windows\system32\msxml.dll /s
regsvr32 c:\windows\system32\actxprxy.dll /s
regsvr32 c:\windows\system32\shdocvw.dll /s
regsvr32 wuapi.dll /s
regsvr32 wuaueng1.dll /s
regsvr32 wuaueng.dll /s
regsvr32 wucltui.dll /s
regsvr32 wups2.dll /s
regsvr32 wups.dll /s
regsvr32 wuweb.dll /s
regsvr32 Softpub.dll /s
regsvr32 Mssip32.dll /s
regsvr32 Initpki.dll /s
regsvr32 softpub.dll /s
regsvr32 wintrust.dll /s
regsvr32 initpki.dll /s
regsvr32 dssenh.dll /s
regsvr32 rsaenh.dll /s
regsvr32 gpkcsp.dll /s
regsvr32 sccbase.dll /s
regsvr32 slbcsp.dll /s
regsvr32 cryptdlg.dll /s
regsvr32 Urlmon.dll /s
regsvr32 Shdocvw.dll /s
regsvr32 Msjava.dll /s
regsvr32 Actxprxy.dll /s
regsvr32 Oleaut32.dll /s
regsvr32 Mshtml.dll /s
regsvr32 msxml.dll /s
regsvr32 msxml2.dll /s
regsvr32 msxml3.dll /s
regsvr32 Browseui.dll /s
regsvr32 shell32.dll /s
regsvr32 wuapi.dll /s
regsvr32 wuaueng.dll /s
regsvr32 wuaueng1.dll /s
regsvr32 wucltui.dll /s
regsvr32 wups.dll /s
regsvr32 wuweb.dll /s
regsvr32 jscript.dll /s
regsvr32 atl.dll /s
regsvr32 Mssip32.dll /s
As a result of the launch, everything will be re-registered; you can download cmd from the link.
Then we start the services again and check for error code 8024a000.
net start wuauserv
net start bits
net start cryptsvc
- If this does not help you and you still cannot update, then I advise you to install the latest monthly set of security quality patches for Windows systems 8.1, this is such a big package in which everything is built Latest updates, also called Rollup package.