Many have heard about YOTA, while others have already started using it and perhaps even managed to ask some important questions, among which is the following: how to find out your tariff for Yota?
Using a YOTA SIM card allows you to receive 2G, 3G and 4G signals. If you are in the access area of any of the above signal types, then you have several options for identifying your tariff.
If you have not yet gone through the registration procedure in your personal account, then be sure to spend some of your time on this, since in the future the “Personal Account” on YOTA will help to save it significantly.
How to find out the tariff for iota in your personal account
Your personal account provides:
- Ability to control balance;
- Obtaining operational information about what tariff is used, what is the communication speed on this tariff and what traffic is provided to the subscriber;
- Management of tariff plans (changing them, if desired) and options;
- Possibility of fast payment for communication;
- Prompt interaction with support service;
- Placing an order for details.
In general, this option for clarifying information about your Yota tariff is the most optimal, since you can change all the settings, as well as the tariff plan itself, yourself.
Phone call to operator
If you prefer to rely on the help of the operator himself, you can contact customer support. To do this, just dial the number “8-800-550-00-07” and press the call button. The call is free (this applies to residents of any region).
In addition, you can contact the operator either using a mobile phone or a landline phone.
SMS consultant
If the two previous options do not suit you in some way (for example, it is not possible to use your personal account, or communication with the support service is not established), then you can address your question to an SMS consultant.
To do this, all you need to do is send a text message with your question to the short number “0999”. Some time later you will receive a response (also via SMS).
Online consultant
Like any other company, Yota is the owner of its official portal. This network resource is equipped with a chat, where a specialist communicates in real time with users of the services of this operator.
The correspondence is initiated by the subscriber who wants to receive an answer to his question. To do this, he writes down his name, phone number, city name and outlines the essence of the problem that interests him.
Any free consultant (unfortunately, if there is a heavy workload, this may still have to wait) will be happy to answer any question.
Visit to the operator's office
This option is especially relevant if the subscriber needs to discuss several problematic issues with specialists at once, including, of course, clarifying his tariff plan for IOTA.
Along the way, it will also be possible to connect or delete any service, change the tariff, or even replace a broken SIM card (which is impossible with any other of the above methods).
The last (but not least) and perhaps fastest option may be to look at the documents that came with the new SIM card. Typically, the operator provides them with all the “essential” information, as well as a list of USSD commands and short numbers that allow you to find out the balance, remaining traffic and the tariff plan used.
Currently, there are several ways to manage and obtain information on certain services provided by the Yota operator. The easiest and fastest way is to use Unstructured Supplementary Servise Data (USSD for short). The Yota operator has quite a lot of USSD commands for managing certain options and services. Let's look at all of them in more detail.
Briefly about the essence of the service
To understand why mobile operators use USSD commands, you need to understand their essence. USSD is a service that operates in GSM networks and serves for interaction between the subscriber and the service application by transmitting short messages. The operating principle of this service is reminiscent of the work of SMS service providers, but in a more simplified form. Messages are exchanged directly between the subscriber and the service, bypassing intermediate databases. Due to this, a high transmission speed is achieved, which is the main advantage. The practical advantage of using service commands is the ability to quickly receive the necessary information from the operator in the form of a short message.
All current USSD commands of the Yota operator
The following useful commands can be used on any SIM card from the Yota operator. Conventionally, all commands can be divided into two groups - basic (most frequently used) and additional.
Basic
A subscriber of any mobile operator most often checks his account balance. With the Yota mobile operator, the balance on the SIM card is checked using the command * 100 #.
After sending the request, the following message will appear on the screen: “USSD request in progress,” after which information about the account balance appears a few seconds later.
Each Yota tariff package for a smartphone provides a certain number of minutes for conversation and a gigabyte for the Internet. You can check your current balance using the USSD command: * 101 #.
To find out your phone number, the subscriber just needs to dial the following combination: * 103 #.
You can change the package of provided minutes using the command * 106 * min #, where min is the number of minutes. Subscribers connected to one of the tariffs with an unlimited traffic package valid until January 25, 2017 should use the combination * 105 * min #, where min is the number of minutes.
Additional
There are several USSD commands to connect options to the current tariff package:
- * 602 # - adding 100 minutes;
- * 603 # - activation of the “Unlimited SMS” option (cost 50 rubles);
- * 604 # - activation of the “Unlimited mobile applications” service (cost 100 rubles);
- * 605 # - Internet extension by 5 GB.
Everyone knows that while making a call, you can put the call on hold if necessary. Enabling this option is done by dialing – * 43 #, and disabling – # 43 #.
The Yota SIM card user can be protected from annoying SMS messages by the “SMS control” service. To do this, dial the command * 903 # and after a few seconds a menu consisting of three items will appear on the screen:
- Blocking a number;
- Black list;
- Information about services.
By pressing one on the keyboard, the subscriber goes to the address book with a list of telephone numbers from which messages were sent. Next, the subscriber indicates the serial number of the sender whose messages need to be blocked. This sender will be added to the block list.
Pressing two will switch to the mode of viewing and editing the list of the “SMS control” service. To resume mailing, press the number corresponding to the serial number of the blocked sender.
After pressing three, the subscriber is provided with information about the “SMS control” service.
Many Yota subscribers are familiar with the situation when package minutes have been exhausted or the money in their account has run out, but they urgently need to make an important call. In this case, you can use the free “Call me back” service using the following USSD command: * 144 * N #, where N is the number of the subscriber who will soon receive a message asking to call back. This service can be used no more than 5 times a day.
Tariff check
Unfortunately, Yota does not provide information about the current tariff plan using USSD commands. To find out more about your tariff, use one of the following methods:
- call the reference and information service at the number: 8-800-550-00-07 (calls from landlines and mobile phones are free);
- send an SMS with a question to the short number 0999 (free from Yota SIM cards);
- write a letter to the address [email protected];
- ask for help via chat via the official Yota website;
- log into the mobile application (it provides all the information on the SIM card you are using).
At the moment, these are all Yota USSD commands that operate within the operator’s mobile network. But it should be borne in mind that the company has the right to change and add new commands, thereby improving the quality of service for its subscribers.
One of the most common questions for any mobile subscriber has always been the question about the tariff plan. You can obtain such information from large operators in several ways. It would be interesting to find out how this scheme works for the Yota company, which is famous for its lack of fixed tariff plans.
It would be more correct to formulate the question differently: not the tariff itself, but its parameters, since there is no name for what the mobile communications consumer himself creates. There are several options for this.
Personal Area
The easiest and most understandable option to find out any information on the current contract is to log into your personal account. On the start page you will immediately see balance data, the balance of voice, SMS and traffic packages and to whom the phone number is registered. Login to your Personal Account is available on the official website of Iota. In order to get there, you need to enter your username and password. If you log in from the browser of a smartphone in which the desired SIM is installed, the login occurs automatically. The company also offers alternative registration through its social network account. Your number must first be linked in the network settings. Only users of modems and routers can log into the self-service system from the site.
Iota application
Download and install the official Yota application from well-known Internet sites. The program is available for all software versions. This is the only option for accessing your personal account for voice SIM users.
Contact Center
If you have a lot of patience and time, you can call the Iota customer support hotline at 8-800-550-00-07 . A living person will not answer you, but the necessary information can be obtained automatically.
Online chat
If you have already been to the operator’s official website, you probably noticed in the “Support” section a link to an online chat. This is a unique service for Russia, where support specialists respond truly online. You can ask not only standard questions, but also describe your problems. The expert will try to help you and explain the sequence of actions to resolve the situation. In order to speed up the identification process, immediately indicate your phone number and your full name in the chat form. If you enter the chat through the application or personal account, then identification is not required.
SMS
The operator provides a universal number to solve your problems 0999. Describe your request or the information you need, and a response will arrive within business days.
The most convenient way to find out the parameters of your tariff is a USSD request, but Yota does not provide such a service. This can be explained only by one thing: the operator does not have tariff plans. You set all your parameters yourself, so it’s better to find out all the data in your Personal Account or application. There you can change them, top up your balance and consult with an Iota support specialist.
Sometimes Yota subscribers need to quickly check very important information. This may concern their tariff plan, remaining minutes or traffic. But these useful commands hide many additional functions that you didn't even know about.
To do this, you have to use several commands in the USSD standard. This is practiced by all mobile operators to solve numerous problems of their mobile subscribers. Yota did not stand aside either.
After all, you often have to find out not only about the amount of the remainder of the package, but also about many significantly important problems.
What USSD commands does Yota have?
The most popular feature is a quick check of the account balance.
Check balance
In order to quickly find out the amount in the balance of your Personal Account, you need to dial * 100 #
Remaining minutes
If the task is to check the number of minutes remaining for a conversation, dial * 101 #
Remaining traffic
You need to check how many GB of Internet traffic is left on your tariff, then just dial - * 101 #
My number
Not everyone is always able to quickly remember their number - * 103 #
Call me (beacon)
A useful service from Yota allows you to send an SMS to your subscriber with a request to call you back. You can send up to 5 such SMS beacons per day - * 144 * 89XXXXXXXXXX #
SIM card activation
* 567 # - activate Yota SIM card manually.
Call waiting and holding
Put a call on hold
— * 43 #
Shutdown
services - # 43 #
Check status
hold services can be dialed - * # 43 #
SMS
Black list
enable — * 903 #
- The following menu will appear on the screen:
- “SMS control” service
- Blocking a number
- Black list
To block unwanted mailings, send “1”. The screen will display a list of numbers from which you received the newsletter. Send the sender's serial number to add him to the “black list” and block receiving mailings from this number.
To view the “black list” of blocked senders, select “2” in the main menu. If you want to resume mailing, send the serial number of the sender from the list.
To obtain information about the service, select “3” in the main menu
Communication with technical support
— call number 0999
Complex redirection
If you are very busy or you need to configure that the calling subscriber automatically calls back to another number (specified by you), then you need to enter the following commands -
Forward immediately
(no waiting) — * * 21 * +7XXXXXXXXXX #
After 30 sec. — **61*+7XXXXXXXXXX #
Delayed response
at 5,10,15,20,25,30 seconds (instead of @-insert the desired delay time) - * * 61 * +7XXXXXXXXXX # @ #
If not available
— * * 62 * +7XXXXXXXXXX #
If busy
— * * 67 * +7XXXXXXXXXX #
Off redirection
(all previously selected) - # # 002 #
Tariff change
100 minutes
— * 105 * 100 #
300 minutes
— * 105 * 300 #
600 minutes
— * 105 * 600 #
900 minutes
— * 105 * 900 #
1200 minutes
— * 105 * 1200 #
Connecting and changing old service packages
(for clients connected before 01/25/2017)
* 105 * N#, where N is the size of the package of minutes for unlimited tariffs;
Connecting and changing a new service package
for new tariffs
* 106 # — call the connection conditions menu. In it, select the minutes, gigabytes and unlimited applications you need.
Add options (minutes, gigabytes, etc.)
Connect an additional 100 minutes to the current tariff package - * 602 #
Connect to the “Unlimited SMS” service for 50 rubles to the current tariff package - * 603 #
Activate the “Unlimited mobile applications” option for 100 rubles - * 604 #
We include an additional 5GB traffic package - * 605 #
Connect an additional 1GB. Internet traffic at 0GB tariff. - *605#
“Shared access” service for 2 hours - * 838 * 2 #
Activation of the “Sharing Access” service for 24 hours - * 838 * 24 #
Correct connection - unlimited social networks
VKontakte - * 111 * 1 #
Facebook (including Facebook messenger) - * 111 * 2 #
Whatsapp - * 111 * 3 #
Viber - * 111 * 4 #
Skype - * 111 * 5 #
(Disconnected!!!-Telegram) - * 111 * 6 #
Odnoklassniki - * 111 * 7 #
Instagram - * 111 * 8 #
Twitter - *111*9#
YouTube - * 111 * 10 #
Music - * 111 * 11 # (unlimited listening to tracks in Apple.Music, Zvooq, Yandex.Music, Google Play Music, SoundCloud.)
Mail - * 111 * 12 # (Yandex.Mail, Mail.ru, Gmail, Exchange);
Only for smartphone
IMO - * 111 * 13 #
ICQ - * 111 * 14 #
Tinder - *111*15#
WeChat - * 111 * 16 #
Twitch - *111*17#
Periscope - * 111 * 18 #
Tablet only
- Cinema (ivi, MEGOGO, OKKO, Netflix, Amediateka) - * 111 * 19 #;
- Transport (Yandex.Taxi, Gett, Uber, Yandex.Navigator, Yandex.Maps, Google Maps, Maps (Apple), maps.me, 2GIS,
- Yandex.Transport, Yandex.Trains, Yandex.Metro, Yandex.Drive) - * 111 * 20 # ;
For children (YouTube for Children, Ivi for children, Cartoon, Uchi.ru)* 111 * 21 #.
Mobile Internet in roaming
Special conditions -
* 131 # one-time activation of the service,
* 132 # switch on for an unlimited time.
Find out the balance of Volume 1 and Volume 2 packages by dialing * 133 #
Give away the Internet
The option is activated only for tariffs with unlimited Internet. If you activate this service, you should pay attention that the price of Internet distribution via Wi-Fi depends on the region where the subscriber is located.
Distribute for 2 hours - * 838 * 2 # (50 rubles and 90 rubles for regions from the list below)
Distribute for 24 hours - * 838 * 24 # (150 rubles, 190 rubles - Moscow and region, Amur, Irkutsk, Kamchatka, Magadan, Jewish, Transbaikalia.)
Minutes in roaming
Activation of the “Free Inbox” option (30 minutes per day (does not transfer). Validity period is 30 days). Turn on - * 135 #
Request for remaining minutes in roaming – * 136 #
Payment for parking
A convenient way to pay for a paid parking space from your mobile phone
Attention. Payment is currently only available to residents of Moscow to pay for the services of the Moscow Parking company.
Send SMS to number 7757 * * parking number * car number*
number of hours from 1 to 24(example: 1205 * С001СС177 * 1);
Extend parking time - send text XNumber of hours (example: extend by 3 hours - X3);
To leave the parking lot early - send text S or C;
Check paid services
In order to check all connected paid services on Yota, you will have to go to. Yes, you heard right, there is no short USSD command, or a similar way to check the uncontrolled consumption of your funds.
The capabilities of a cell phone owner directly depend on the tariff of the mobile operator that is connected to it. It is they who determine the cost of calls, messages, and the amount of Internet traffic that can be used without additional payment. All this fully applies to the Yota operator. However, citizens often do not know what tariff they use. This leads to excessive, sometimes unnecessary spending on communications. Therefore, it is important to know how to find out the tariff on Iota.
Yota is a young cellular provider
There are several ways to find out this information. The simplest is to familiarize yourself with the documents that were attached to the SIM card. Usually they contain all the information about the current tariff. This is a convenient way, but Due to the following factors, it may not always be applicable:
- Many citizens throw away the packaging of the product immediately after its activation.
- Over time, the tariff may change (both due to the actions of the subscriber and due to its closure). In this case, the data displayed in the documents will not correspond to reality.
In this regard, the following methods are more relevant:
- through your personal account;
- using a mobile application;
- using the hotline services;
- by sending SMS to a specific number;
- using online chat.
You can also find out your tariff by visiting one of the Iota offices in person. However, given the possibility of solving the problem remotely, this method cannot be called convenient. In addition, not all cities have branches of the company.
It is worth considering that although some operators provide the opportunity to receive tariff information via USSD commands, Yota subscribers will not be able to find out their tariff using this function.
Address to company employees
Some remote verification methods involve interaction with company employees. So, to get the information you are interested in, just send an SMS to the number “0999”. In the body of the message you must ask a question about the current tariff. A response message will arrive within a few minutes. It will contain comprehensive information about the connected service package. There is no need to pay for the message. The service can also be used to resolve other issues.
You can find out the tariff in a special application
In addition, Yota clients can use the operator’s hotline. To do this, you need to call 8-800-550-00-07. Once a connection has been established with the operator, you need to ask him a question about the tariff. If you use another cellular device to make a call, you will have to go through an identification procedure. The call is free. You can call at any time of the day. The line operates throughout the country.
There is another way to check your tariff. It is suitable for citizens who have devices with Internet access. Its essence is to use online chat on the operator’s official website.
Necessary:
- Go to the Iota page.
- Select "Support" at the top of the page.
- Select the device you are using (smartphone/tablet).
- At the bottom of the site, use the “Contact Chat” link.
After this, a request field will appear on the right side of the site. You must enter your name, city of registration and fill out the form for the question, and then submit it for consideration.
How to find out for yourself
You can find out your tariff without directly contacting the mobile operator’s employees. To do this, you need to use your personal account on the Iota website. The algorithm of actions is as follows:
- Go to the website.
- Select “Personal Account”.
- Go through the authorization procedure.
- Tariff information will be posted on the main page of your personal account.
You can also use the mobile application. How to connect it? Just download the application and install. No additional measures will have to be taken. Immediately after turning on the application, information about the current tariff plan will be displayed on its main page.
The online operator will provide you with the necessary information
Tariff change
The operator’s method of providing services is created in such a way that its client can independently select the appropriate tariff parameters (number of minutes, traffic speed, restrictions associated with its quantity). How can I change the tariff on Iota? To do this you need to proceed as follows:
- Go through the authorization procedure in your personal account on the operator’s official website.
- Go to the main page of the service.
- Use the slider located under the data on the current tariff parameters. It can be moved left and right. The second option leads to an increase in the parameters of the service package. However, you must be prepared for the fact that this action will lead to an increase in the size of your monthly payments.
There is another remote way to change the tariff. To do this, you need to use the mobile application described above. Having launched it, you should select the “Change” item and, accordingly, select the appropriate conditions. As in the case of a personal account, after connecting to a new tariff, the amount of funds that will need to be deposited every month will change.
You can top up your account without leaving your personal account. To do this, you need to use a special field, which is located under the balance menu. If a citizen has already linked any plastic to the service, it will be enough to simply enter the required amount and approve the operation.
Thus, clients of the Yota operator can find out which tariff they use in several ways. The easiest way is to read the information that came with the card. You can also use SMS message, online chat and call the hotline. More convenient ways are to log in to your personal account on the operator’s website or use its mobile application. In this case, it will take no more than a few seconds to receive information. You can also change the tariff using these remote services.
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