How to call emergency services from your mobile phone. How to call an ambulance from MTS

As children, we were all forced to memorize emergency numbers so that in the event of an emergency we could immediately call an ambulance, fire brigade, police or gas service. But times are changing, and today people use landline phones less and less; they have been replaced by so-called mobile phones. And still the majority of subscribers mobile operators(MTS, Megafon, Beeline, Tele2) do not know how to call ambulance With mobile phone.

In this review you will find emergency phone numbers for cell phones that are current for 2019 in Russia. Here is their list:

  • 101 – Ministry of Emergency Situations or fire service;
  • 102 – police (former police);
  • 103 – ambulance;
  • 104 – emergency gas service.

These numbers are valid for both landline and mobile phones.

And in order to respond to certain situations in a timely manner, quickly find the necessary information and learn how to manage your number directly from your phone, we have prepared special reviews for subscribers different operators. Here you will find an article that contains information; there is a separate review for MTS subscribers. A separate review covers.

The GSM standard supports a single emergency telephone number, by calling which you can report your problem. Here you can call on any issue related to an emergency situation: to call an ambulance, the police, the Ministry of Emergency Situations. This number is available not only in Russia, but also in European countries.

112 is a rescue telephone number, analogous to 911 - valid in all regions of Russia.

By calling this number, you will be taken to the nearest branch of the Unified Duty Dispatch Service. That is, if you are in Moscow, then by dialing number 112 you will get to the Moscow branch, in Tyumen - to the Tyumen branch.

The EDDS operator will take your call and, having determined the nature of the problem, will send a request to the appropriate service. Emergency call 112 is the same for all operators mobile networks, and calling it is free for you. You can make a call even if you have no money on your balance, the SIM card is blocked or it is not in your phone at all.

But don’t forget that you shouldn’t call this number just like that, because the people on the other end of the line are solving real problems of other citizens.

How to call an ambulance from a mobile phone

Often we don't remember how to call an ambulance from our mobile phone. And therefore, it is better to take care of obtaining this information in advance than to look for these treasured numbers on the Internet at a critical moment. It is best to write down the ambulance number in the phone book so that you always have it “at hand”. Each operator provides its own short telephone number for an emergency call to an ambulance and it is free for you. Therefore, we will provide phone numbers for each operator:

  • Megafon – 103
  • MTS – 103
  • Beeline – 103
  • Tele2 – 103

As you can see, the numbers are based on the number "03", which we all know well. A 1 has been added to it, thanks to which numbers can be easily dialed on any mobile phone (many handsets recognize two-digit numbers as commands, preventing dialing).

How to call the police from a mobile phone

If you find yourself in a situation in which you need immediate police assistance, you can use one phone emergency services or call the short number that you see below opposite your operator. Calls to these numbers are free for you.

  • Megafon – 102
  • MTS – 102
  • Beeline – 102
  • Tele2 – 102

All numbers are based on the standard "02" number for landline telephones, so they will be very easy for you to remember.

How to call firefighters (EMERCOM) from a mobile phone

If, God forbid, you have a fire and you don’t know how to call firefighters from your mobile phone, then it’s best to use the single number 112. You can also call the number that is located below opposite your operator cellular communications. The call will be free.

  • Megafon – 101
  • MTS – 101
  • Beeline – 101
  • Tele2 – 101

To remember, add one to the standard number 01 - you get the fire department number for a cell phone.

How to call an emergency gas service from a mobile phone

If you find a gas leak in an apartment or anywhere else, immediately call 112 and notify the dispatcher about it. Or you can call the gas service directly at the number provided below opposite your mobile network operator.

  • Megafon – 104
  • MTS – 104
  • Beeline – 104
  • Tele2 – 104

Just like all other emergency numbers, this one is based on the generally accepted number “04” with the number “1” substituted.

Why can’t you dial 01, 02, 03, 04 from a mobile phone?

The answer to this question is quite simple: this is because cell phones do not support calls to two-digit numbers. You can only call at least three-digit numbers. Previously, numbers were appended with an asterisk symbol - for example, “*03”. Today in Russia there is a single numbering system, accessible from both landline and mobile phones.

Calls to emergency numbers are free, they are available even with a zero or negative balance.

  • from a landline phone at numbers 03 and 103;
  • from a mobile phone (for all operators) by numbers 103 and 112.

As a rule, the connection to the “103” operator occurs within a few seconds, however, when you call “103” during the hours of mass calls, you can hear the answering machine information: “Hello. You called the Unified Dispatch Center for Ambulance and Emergency Medical Services in Moscow, please do not hang up, we will definitely answer you.”

Wait for an answer, do not hang up - otherwise, when you dial again, you will again find yourself at the end of the queue of calls on the line.

2. What should you tell the dispatcher when calling an ambulance?

  • briefly: what happened, what help is needed;
  • the phone number you are calling from;
  • the address where the patient is located (if a person needs help on the street, indicate clear landmarks; if the call is to an apartment, indicate the location of the closest entrance to the house, the number of the entrance, floor, combination lock);
  • last name, first name, patronymic (if known);
  • date of birth (if known) or age of the patient;
  • your last name.

3. How to call a doctor at home?

Have you or those around you found yourself in an unexpected and life-threatening situation? You need immediate help, but it turns out that you don’t know how to notify the ambulance and other emergency services while holding a cell phone. This article provides detailed instructions on how to call an ambulance from Beeline.

Call an ambulance from Beeline

Cellular operators use common system numbers for calling special services.

  • Ambulance from Beeline - 103 (free call).

Often, in addition to calling emergency medical care, you have to contact other emergency services. Your life and the health of those around you depend on the speed of dialing and their arrival.

If desired number I can’t remember, or I don’t have time to call, there is another option, how to call an ambulance from Beeline.

  • Emergency assistance (EMERCOM) - 112 (free call).

The call center employee will clarify your location and the essence of the problem, and redirect the call to the competent agency. If necessary, he will provide psychological assistance, give advice on how to behave in an emergency situation, or provide first aid to victims.

Phones emergency assistance(the call is free):

  • Fire protection - 101
  • Police (militia) - 102
  • Emergency gas service - 104

You can call emergency psychological help from your mobile phone by calling 051-8-495-051 (The call is charged as a call to a landline number according to your tariff plan).

In order not to get lost in the hustle and bustle of the situation, we recommend that you always keep emergency numbers in your head or save them in advance. notebook cell phone.

(Average rating 5,00 out of 5)

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  1. Tatyana 12/17/2018 at 22:30

    I have been a Beeline subscriber for many years. I used roaming services and had no problems.
    Therefore, quite calmly, before my next trip to Egypt, on December 5, 2018, I connected roaming with mobile internet at a price of 200 rubles per day. I didn’t receive any SMS notifications about my balance, which is logical, because before leaving I deposited about 3,000 rubles into my account. On December 8, I lost contact for half a day. I didn’t attach any importance to this, because... I thought it was a local problem. Then communications and the Internet appeared. On December 9, the connection disappeared completely. I decided to call the support service and found out that I had almost 17,000 on my balance and turned off the connection Management Company so that the minus does not become larger.
    Omitting obscene expressions, how can you not notify the subscriber about such a debt? No SMS, no notifications... NOTHING. At the same time, the connection was obviously turned off, and then turned on again, so that the subscriber continued to spend his money.
    At the same time, the communication salon does not accept such claims; apparently, such issues need to be resolved exclusively in court.

  2. Anonymous 12/14/2018 at 10:53 pm

    08/10/2018 at the address St. Petersburg, Dybenko street 27k4 and purchased Tablet PC Irbis TZ969 s/n 356837081317575. On November 15, 2018, the tablet was repaired due to the fact that it stopped working. Application for repairs number 147810600020 dated 11/15/2018. When the tablet was accepted for repair, an inspection was carried out, about which there is a record, Appearance: Without damage. Employee Mironov Pavel Vasilievich compiled an equipment inspection certificate. Today, 12/31/18, they called me and informed me that the tablet had returned and I could pick it up. I arrived and was VERY SURPRISED. I was given a paper that stated that the tablet had screen damage (glass was broken) due to the fault of the client (that is, me) and for this reason warranty repairs denied. HOW IS THIS??? At the time of delivery, the tablet was not damaged. And it came back from repairs broken. How does is called??? I filed a claim number 2175688186. I hope that this situation will be resolved soon and I will be compensated for the damage.

  3. Andrey 12/09/2018 at 00:18

    On November 18, I submitted an application to switch from megaphone to beeline, to a two-in-one tariff, while maintaining the number.

    They gave me a temporary number. The application to port the number has already been rejected 5 times due to supposedly incorrect passport data.
    I checked with their megaphone and everything matches with you. A month has already passed, when the work will be done on your part, the number will be transferred. Why did I pay you money?
    Why during this time you still cannot resolve the issue with your passport data? Do I have to run to you 10 times a week?
    Please give me an answer.
    latest statement 13089381 about number porting.
    If the issue is not resolved, I reserve the right to contact the prosecutor and Rospotrebnadzor.
    And I’m also ready to completely refuse your services, including home Internet.

  4. Sasha 11/21/2018 at 10:35 pm

    Good afternoon
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    Employees (managers, operators, etc.) simply ignored my calls. and then they were completely blacklisted!!!

    ...They just give up out of despair...Beeline, as a company, generally has a good reputation!!! …WAS…..But, due to the actions (inaction) of individuals…she falls easily, SHE DIVES DOWNZZZZZ

    GOD IS YOUR JUDGE!!!

  5. Vasily 09.11.2018 at 20:59

    I was in the Beeline office at 8 Anadyrsky proezd, at about 20:00 an employee (trainee) came just to have a look. Artyom started kicking me out and slapped me in the face, please look into it.

  6. Dmitry Sh. 10.25.2018 at 22:31

    Good afternoon On September 21, 2018, I made a purchase in one of the branded stores of the Beeline network (Voronezh, Koltsovskaya, 35) for the purchase of one product, a double transaction occurred.
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    On 10/02/2018 I contacted the communication salon and wrote an application for a refund. The law sets the deadline for returning funds to the buyer at 10 days. The store is responsible for any violation of the deadline (Article 22 of the Law of the Russian Federation “On the Protection of Consumer Rights” dated 02/07/1992 No. 2300-1). IN this moment cash they did not return to my account, the hotline and company representatives at the outlet cannot give specific return dates, the established deadlines have passed. Please help me resolve the issue.
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  7. Maria 05/10/2018 at 12:58

    Why does the Ministry of Emergency Situations always send out messages at one in the morning? Can't you put a time filter?

  8. Ekaterina (consultant) 05/09/2018 at 11:15

    Ivan, in order to call an ambulance from your mobile phone, just call 103 or contact the unified emergency service at 112, where an employee will clarify your location, the essence of the request and transfer the call to the competent department.

The work of mobile operators is not only about developing new tariff plans and their accompaniment. Based on the results of regularly conducted user surveys, providers learn not only about customer satisfaction with basic and auxiliary services, but also identify bottlenecks for prompt elimination. In order to come to the aid of subscribers in a timely manner, cellular service providers have calculated different situations.

Everyone knows from childhood that in order to call doctors if serious health problems arise, you need to dial 03 from a landline phone. When making a call from a mobile device, the combination will be different. If you need to contact an ambulance from Beeline, you need to know that the cell phone number is not “03”. Read about how to call an ambulance from a mobile phone, whether this can be done if there are no funds on your balance, and whether there are alternatives.

To begin with, let’s clarify that the familiar telephone number “03” now works only for calls from landline phones. If you dial these numbers on mobile device, the system will perceive this set of characters as a USSD command. All emergency numbers for all providers are presented in three-digit format.

If you urgently need to call an ambulance from your mobile phone, Beeline subscribers will have to dial a three-digit combination – “103”. You can call other services (fire department, police) using the following digital combinations:

  • “101” – police;
  • “102” – fire department;
  • “104” – gas emergency service.

These three-digit combinations must be remembered. If you still cannot find out or remember the ambulance phone number, you can call the Ministry of Emergency Situations using the general number 112. A list of all contacts that may be needed in a critical situation is also provided on the Beeline website. For example, subscribers from Moscow need to follow the link https://moskva.beeline.ru/customers/help/mobile/poleznye-komandy/telefony-ekstrennoy-pomoshchi/. The addresses and telephone numbers of local stations and sites, as well as the numbers of some other services, are also indicated here.

When making calls to the above numbers, the following tariff rules apply:

  • minutes are not deducted from the package;
  • funds are not debited from the account.

Calls to the above numbers can be made free of charge and around the clock.

How to call an ambulance from Beeline via 112 service

If emergency assistance is required, and the user does not know how to call it on Beeline, a single emergency service will come to the rescue. How to dial it from a mobile phone? To call the joint operator of rescue organizations from a cell phone, you need to dial the combination of three numbers “112” on the device’s keyboard and press the call button.

After connecting, you must provide the employee with the following information:

  • location;
  • surname, first name, patronymic;
  • the essence of the problem.

The specialist will transfer the call to connect with the competent authority.

You can call 112 in emergency situations even if:

  • there are no funds on the balance;
  • V cellular device SIM card is not installed.

Is 911 working?

Everyone knows the 911 phone number from Hollywood thrillers. This is the contact number for emergency services in the USA and Canada. And, although it does not operate outside of North American countries, Beeline took into account the likely reaction to the repetition in critical situations of behavior previously observed on the screen. When dialing this combination by a subscriber in the territory Russian Federation, regardless of the cellular service provider, the telephone call is automatically redirected to the unified emergency service number 112.

How to call an ambulance from Beeline with a zero balance

Any subscriber can make a call to number 103 on Beeline, regardless of location, account status, connected service package, or remaining minutes in the set. The call is not charged, and the connection is always made without exception.

An alternative method is the “Mobile Rescuer” application

To provide timely assistance in difficult circumstances, it operates special application“Mobile rescuer”, developed and implemented by the Russian Ministry of Emergency Situations. It can be installed on various devices. To do this, you need to use the link http://spasatel.mchs.ru/ or find it in Google Play, AppStore, Microsoft Store. Thanks to the described application you can:

  • master the basics of first aid;
  • to know key rules behavior in emergency situations;
  • draw up appeals to the relevant departments.

In the event of an emergency, you must press the “Emergency Button”. After this, the following will be transmitted to the Ministry of Emergency Situations console:

  • telephone number;
  • locations in coordinates.

No later than 5-10 minutes later, an incoming call from the rescue service will sound; based on the results of clarification of the circumstances, the specialist will forward the call to the desired unit.

Cellular communications are developing, and more and more people are getting rid of landline phones that work over wires. Communication by cell phone usually costs less, has more features, looks mobile gadgets more modern. But when a customer of a cellular company has to call emergency services, it turns out that previously established numbers fire, gas, medical services, as well as police, no longer operate in mobile phones.

Therefore, the subscriber begins to solve this issue. Usually this problem is how to call an ambulance from your mobile phone. The problem lies in the communication conditions using the GSM standard. The number dialed on a mobile phone must not be shorter than three digits. Therefore, the numbers that were used on landline phones are not dialed.

They have one more digit added, and the entire three-digit number for different emergency services differs between different cell phone companies. Therefore, you should consider the dialing numbers of the above-mentioned services of leading cellular companies. In Russia, the methods of dialing an ambulance are simple, and make it possible to save people’s lives in a timely manner.

If you need a free consultation from an experienced lawyer, follow the link https://moidom911.ru/online-consultation

Today in Russia it is not possible to call an ambulance at number 03 on a cell phone due to the nature of the work GSM standard. A convenient innovation has been created in our country - a unified rescue service has been organized. You can call it by calling 112. This number works in cellular communications and on landline phones. Number 112 allows you to quickly call an operator. It will redirect your call to a nearby rescue site.

If you have forgotten how to call an ambulance from a mobile phone that does not have a SIM card, or it is blocked, then quickly dial 112, the operator will answer you. This is a great advantage of a single service. This method works not only in our country, it does not matter where the subscriber lives or is registered. This number works in any state that is part of the European Union.

How to call an ambulance from different cellular networks

An extreme situation most often arises unexpectedly for a person. When there is a traffic accident, an attack of pain, a fall, and it is not possible to find a landline phone, then a person tries to call emergency services using his mobile phone. It's surprising that cell phone companies don't set identical numbers. Then you wouldn’t have to waste time finding out the phone number.

Taking into account technical features, for cellular companies the smallest number of digits should be at least three. Therefore, all cellular operators have created their own combinations of emergency numbers. If your SIM card belongs to a little-known operator, then to call an ambulance he will have some simple combination - 103, 030, etc. At the necessary time, you can try to call each of them, or try universal dialing.

Calling an ambulance from the MTS network

You don’t want anyone to get into difficult situations when an ambulance is needed. But if this happens, and medical help or a doctor is urgently needed, then MTS clients have the opportunity to call emergency assistance. You need to dial one before the usual numbers 03, and you get the number 103.

If the call is successful, the ambulance will arrive in 15-20 minutes. If the doctors have not arrived during this time, it is better to call this number again, or find out where the ambulance is currently located.

How to call medical help from Megafon

According to Russian law, money is not taken for calls to emergency services, and it does not matter what tariff you have. The Megafon operator also does not charge a fee for this, and allows subscribers to call an ambulance without paying. The call may not work if the SIM card is blocked. The difference from the city number for calling a doctor on Megafon is the additional zero at the end of the number - it turns out 030. This dialing is similar for calls to other emergency services.

Beeline ambulance number

VimpelCom clients should also know about calling an ambulance. Many tragic incidents occurring in different regions of the world indicate that the great popularity of cellular communications has helped save the lives of many people. All Beeline network clients must have information on how to call an ambulance:

  • fire service - 101;
  • call the police - 102;
  • ambulance – 103;
  • gas service - 104.

Calling doctors by Tele2 subscribers

A foreign cellular company, Tele2, is successfully operating in the market of our country, offering free ambulance calls to its customers. If a person finds himself in an unpleasant health situation, then you need to call:

  • number 030 – when receiving a call, the dispatcher must introduce himself so that there are no misunderstandings, since negligence cannot be allowed in matters of health;
  • number 03 - this phone should work accurately, even if the first combination did not work;
  • number 103 – for any emergency, this number is suitable both in Moscow and throughout the country.

How to call a doctor if there is no money on the phone?

There are times when your phone suddenly runs out of money, but you urgently need the help of a doctor. Life often depends on the speed of arrival of medical help. If you urgently need to call a doctor, then dial 112 and act according to the instructions of the system's auto-informer. This call is free of charge for all cellular networks in our country. In case of violation of this condition, the operator may be punished by law.

Emergency services can be called by calling 112 if there is no money on the number or the SIM card is blocked. If the network signal is weak, you can dial 911, then press “3” on the auto-informer, and you will be connected to the operator. The centralized rescue phone operates throughout the country. Having reached the doctors correctly, you should explain the situation and indicate your location for a faster arrival of doctors.

After communication, the dispatcher will inform you that the order has been accepted at a certain time. If a health worker refuses to accept your call for any reason, you can contact the police, as this is a criminal offense. Failure to provide assistance may result in punishment from doctors.