It is not always possible to control the balance of your phone, and it suddenly reaches zero. At such a moment, there may not be a payment terminal nearby. For such cases, Tele2 offers a convenient opportunity to borrow a small amount to top up your balance. How to receive the promised payment on Tele2 will be discussed in our review.
Take the promised payment using USSD request
If you need to quickly receive the “Promised Payment” in a minimum amount of 50 rubles, use the following instructions:To find out what the largest amount is available on your number for the “Promised Payment” and receive money, follow the instructions:
In your personal account
Use the individual subscriber service to manage the services of your number, including receiving the “Promised Payment”. To do this, proceed in the following order:- Register on by clicking the button "Login to the office". It doesn’t take much time: you just need to provide a phone number and receive an SMS message with an access code in response.
- Log in to your account.
- In the "Balance" section, click the link "More about balance".
- Find a section "Promised payment" and in the drop-down menu select the payment amount available on your number.
- Click the "Connect" button.
The money will be credited to your account and you will be notified accordingly.
In the mobile application "My Tele2"
To use this method, follow these steps:- Install the specified application on your mobile device. Find it in the Google Play app store if you have it on your phone operating system Android. If you have an iPhone or iPad, find the application in the App Store.
- Go through simple authorization in the application by launching it by clicking on the icon on the phone display.
- Click on the button at the top of the page that displays the balance and the “+” sign. As a result, the balance replenishment page will open.
- Find the link at the bottom of the page "Promised payment" and click on it.
- Select the payment amount you need from the available options in the drop-down list.
- Click the "Connect" button.
Via Tele2 operator
Use the operator's support service to borrow a certain amount of money. To do this, follow the recommendations:The operator will check all the necessary information on your number, and if all the conditions of this service are met, will provide the promised amount to the balance of your phone. You will be notified about this via SMS. In addition to the specified number, you can call the operator via the federal channel +7800-5550611 from any phone. This method involves waiting for a connection with a specialist, as well as the need to listen to a voice menu with instructions.
In the Tele2 communication salon
This method can be used even when you do not have a phone with you or access to personal computer and the Internet.- Go to the nearest point of sale, or a telecom store or service office of the Tele2 operator.
- Ask office or salon workers to lend you a sum of money for your phone balance.
- Provide your passport.
After checking all the necessary information and its compliance with the terms of service, money will be credited to your phone balance. This will take a few minutes. If the conditions do not meet for the provision of such a service, then you will be informed about this and offered another way to replenish the balance. The phone number must belong to you. Otherwise, the presence of the owner of the number, or a power of attorney from him, will be required.
Terms of service
Before using the “Promised Payment”, read its terms and conditions:- Connecting the option is free.
- For lending a sum of money, a commission of 10% is provided.
- The service can be activated by all subscribers of the Tele2 operator served under a prepaid system.
- The amount of money provided depends on the duration of subscriber registration with the Tele2 operator, and is determined individually in the range from 50 to 300 rubles.
- If you have been using mobile communications from the Tele2 operator for at least 1 month, and the expenses during this time amounted to more than 100 rubles, then the available payment amount is 50 rubles. If the validity period of your SIM card is more than 4 months, then the amount can be equal to 100, 200 or 300 rubles.
- If one “Promised payment” is already connected to your number, then the second one will not be available to you.
- The condition for activating the “Promised Payment” is that your phone balance is at least minus 30 rubles.
- The second and all subsequent connections for this payment become available only after the previous debt is written off from the phone.
- Commission percentages depend on the region of registration of the number, and can range from 5 to 20 rubles.
- You are allowed to receive no more than one “Promised Payment” per day.
- Arrears of payment will be charged from the phone balance in automatic mode, provided that there is enough money in the account, or at the end of the payment period. If there is not enough money on your balance when the money is debited, your account will become “negative” and the use of mobile services will no longer be possible.
People do not always have the opportunity to monitor the status of their mobile account, and sometimes there is simply no way to top up, and they need to call urgently. So that Tele2 customers can use mobile services, despite the zero balance and the inability to top up the account, you need to use the option called “Promised payment”. The option can be connected to any tariff plan and you have the opportunity to take out a loan from 50 to 300 rubles, for a period of 3-7 days. The payment amount directly depends on the client’s expenses for communication services, as well as the duration of use of the Tele2 network.
The option includes certain restrictions and features that you need to know before activation, but these will be discussed below.
Conditions
Any person who has been using the services of the Tele2 operator for 2 or more months will be able to use the service. The amount of funds provided to replenish the balance depends on the period of use of the number, from the very beginning when the contract is concluded. In addition, the amount is affected by expenses mobile communications. Thus, if a subscriber uses the services for 60 days or more, then it is possible to receive a payment of 50 rubles. Also, this amount will be presented if the cost of mobile communications last month was 50 rubles or more.
You can receive a “Promised Payment” in the amount of 100 rubles if you have used Tele2 communications for at least 120 days; to receive 200 rubles, you must be a network user for at least 180 days; and to receive money in the amount of 300 rubles, you will need to use Tele2 communications for a year. But you need to remember that the “Promised payment” is provided not only for the period of use of the connection, but also depends on the amount of expenses for it in the last month.
When enabling the option, it is important to understand that the client who has less than 30 rubles remaining on his balance can receive credit money. In cases where the amount of debt is more than 30 rubles, the provision of the “Promised Payment” will be impossible. There are no restrictions on the provision of credit, with the exception of debt. In other words, after repaying the debt, a new mobile loan can be issued.
To check the available amount and receive funds, customers do not need to call support or use personal account. You can find out about the possible loan amount by requesting a service *122#. After entering this combination, the phone will display information on the maximum loan, as well as the period for its provision.
There are some other conditions for using the option:
- If you use communications for 60 days and communication costs are up to 50 rubles, you will be able to receive credit funds in the amount of 50 rubles for 3 days.
- If you have been using the network for 120 days and managed to spend 100 rubles on communications last month, then you are provided with a “Promised Payment” in the amount of 100 rubles. For a period of 3 days.
- To receive an amount of 200 rubles, you need to spend 200 rubles in the previous month and use the connection for 180 days. The loan period is 5 days.
- To receive 300 rubles on your balance for a week, you need to be a Tele2 subscriber for 365 days, and also spend 300 rubles per month on services.
The option is not provided for free, because for using money you will need to pay a commission, the size of which depends on the amount of the “Promised payment”:
- When depositing 50 rubles, the client will need to pay 55 rubles after 3 days.
- If you use 100 rubles on credit, after three days the payment will be 110 rubles.
- The “promised payment” for 200 rubles must be repaid in 5 days in the amount of 220 rubles.
- When you deposit 300 rubles, 330 rubles will be debited from your balance after 7 days.
Shutdown
Sometimes people simply don't need to use Promised Payment. If it was connected previously, it can be easily disabled in one of the following ways:
- There is no special command for deactivation, so the easiest way is to use your personal account. Once logged into the network, you will need to go to the option and click on the disconnect button. If deactivation is successful, the user will receive an SMS notification. A mobile application can be used similarly to this method.
- To disconnect, you can still use the support service by calling 611. in this case the shutdown is done independently, using the prompts of an automatic robot or through a “live” Tele2 operator. When disconnecting remotely, the operator will need to tell him the passport data.
- If you wish, you can visit the Tele2 salon and ask any employee to disable the service. To disconnect in the salon, documents are required.
Of course, “Promised payment” is a convenient option, but it is better to monitor the balance of your account and replenish it in a timely manner, then you do not need to overpay for mobile communications.
Modern people are mobile and at different times, depending on the situation, they may be in different places far from cities or simply do not have the free time and funds to timely replenish the account balance on their mobile phone. In order to simplify the life of its customers and make the use of their mobile phone more comfortable, the Tele2 company offers, in emergency situations, to use the “Promised Payment” service to credit a temporary trust amount to the mobile numbers of regular subscribers. It turns out that the subscriber borrows money from TELE2.
After ordering this service, a subscriber of the Tele2 network does not have to worry about the fact that his connection or Mobile Internet may be suddenly interrupted.
The most popular . To do this, it is necessary that the expenses for the last month be at least 100 rubles, the commission is 15 rubles, and the loan term is 3 days.
Conditions for receiving the Tele2 “Promised Payment” service
In order to order the “Promised Payment” service, your mobile number must be activated more than four months ago, your current account is less than 30 rubles, or your debt is no more than 10 rubles. The service is provided for a period of up to three days, during which you undertake to replenish your account with the amount of the debt plus three rubles of commission for using the service.
In order to clarify whether the “Promised Payment” service is available for your number, you need to dial the combination: *122# call and receive confirmation. In response to your request, the operator will send a technical message with detailed information about the available amount of temporary enrollment, the cost of the commission for providing the service and instructions for connecting it.
How to borrow from TELE2
To instantly activate the “Promised Payment” service, you must dial the combination in USSD request format: *122*1#, in this case, the minimum available amount of temporary balance replenishment will be credited to your mobile account, if this operation is available for your number.
Second option activating the service is a call to the short number 637, during which you will need to follow the system commands.
Depending on the specific region, the “Promised Payment” service can be valid for from three to ten days; after the expiration of the service, the amount of the received loan and the commission for use will be withdrawn from your account automatically. If the subscriber does not top up his current account in a timely manner, further use of such a number may be temporarily blocked by the operator.
A secondary order for a temporary loan service may be available immediately after the previous debt amount and commission are automatically written off, or within a period of one to eight days. This condition may be established depending on the regions in which Tele2 services are provided.
Cost of the “Promised payment” service
Activation of the “Promised Payment” service from Tele2 is completely free. Absent subscription fee while using this service. The commission for using the temporary loan service is withdrawn at the time the debt amount is written off and can range from three to twenty rubles, but in Moscow, if you want, the loan period will be 7 days and the commission will be 30 rubles.
The specific amount of the commission depends on the region of provision of services by the mobile operator Tele2; for more details, see the cost in the section, the duration of the service and the amount of the loan provided. The longer you are a Tele2 subscriber and the more your previous payments replenishment of the account, the higher the available loan amount provided through the “Promised Payment” service can be.
Why can't I take the promised payment?
The amount of the promised payment depends on the total amount of debits for the previous calendar month and on the number of days from the moment the SIM card was activated. Minimum conditions- 100 rubles as write-offs in the previous month (August), as well as 29 days or more from the date of SIM activation.
From time to time, each mobile user has encountered a situation when it is very necessary to make a call, but the bill mobile phone completely devastated. What to do?
Most modern mobile operators provide credit in such cases. cash. For example, MTS allows an account. This service is also supported by a mobile operator such as Tele2. How to use this service?
How to activate the promised payment from Tele2?
All you need for this is a mobile phone with a Tele2 SIM card and a little patience. Firstly, if you are faced with a situation where there is no money in your account, it is important to call or urgently send an SMS. And at the same time, there is no way to top up your account in the usual way for you, then you need to use the promised payment service.
This service allows you to borrow a certain amount, which will be credited to your mobile phone account. Over the next three days, you will have to top up your account with this amount, otherwise your Tele2 number will be blocked.
So, in order to borrow money from Tele2, you must first clarify whether this service is provided on your number (if the registration period of your SIM card is less than 4 months, you will not be able to use the service). To do this, dial *122# on your phone. In response, you will receive a message with information about the possibility of use and the available amount of the promised payment. If you receive a confirmation response, dial *122*1# to activate.
The validity period of the promised payment from Tele2 is from 3 to 10 days, depending on the operator’s service region. The cost of the service also ranges from 1 to 5 rubles, check with the service for more detailed costs technical support in your region.
Don't forget to top up your mobile phone balance on time!
Tip: save the number *122# in your phone book, so you won’t forget how to receive the promised payment on Tele2. Always be in touch even if your balance is exhausted. After all, it is better to foresee any situation. Now, when such an unpleasant situation arises, you can easily take out a loan on Tele2!
Many have encountered a situation where there are no funds on their mobile phone account, but they need to stay in touch with important contacts. What to do if there is simply no way to top up your balance - due to the distance from the terminal or a problem with the budget? Tele2 subscribers can use the “Promised Payment” service, which allows you to temporarily borrow a certain amount of money for communication, and then repay it after a fixed number of days. This way you can always get support from the operator in difficult situations. How to do it?
How to take the promised payment on Tele2?
So you don't have any money on your balance sheet and you want to fix it. It is very simple to receive a “Promised payment” on Tele2 - to do this you need to use the command *122*1#. But before that, we recommend that you familiarize yourself with the terms and restrictions of the service.
Depending on the region of residence, a different minimum period is established after the expiration of which the “Promised Payment” service becomes available to new Tele2 subscribers. So, for Moscow it is 7 days, for St. Petersburg it is already 25, for other regions it ranges from 30 to 60 days.
You can find out the available amount that can be borrowed using the promised payment by using the command *122#. Information about the available amount of a possible “credit of trust” will be sent in a response SMS message a few seconds after the request. The SMS also contains details about the fee for using the service and activation instructions.
If you don’t want or can’t take the promised payment, send your friends a free message “Call me back” or “Top up my account.”
In order to repay the trust payment, you simply need to add to your phone balance the amount exceeding the debt and commission. If this is not done on time, after the deferred payment period expires, the balance will go into the negative and the number will be blocked.
Cost and terms of use of the trust payment
The “Promised Payment” service from Tele2 is valid for the period for which the money was borrowed. After this time, the payment amount along with the commission is debited from the phone balance and the balance becomes negative. The fee for using the service depends on the region of registration of the SIM card and the amount borrowed; it varies from 5 to 30 rubles.
On Tele2 it is not possible to prohibit receiving the “Promised Payment”. In order not to use the option, simply do not enable it.
Before you take " Trust payment» on Tele2 we recommend that you familiarize yourself with the terms of its provision:
- To receive funds, you must have a minimum balance of no less than -10 rubles and no more than 30 rubles.
- If the balance is not replenished before the expiration date and the debt is not repaid, the number is blocked.
- The next payment can be activated immediately after paying the previous debt.
How the loan amount provided and the service fee changes depending on the selected term:
| Amount (rub.) | Duration (days) | Commission (RUB) |
| 50 | 3 | 5 |
| 100 | 3 | 10 |
| 200 | 7 | 20 |
| 300 | 7 | 30 |
The data in the table is indicated for the Moscow region; in other regions they will take different values. So, for example, in St. Petersburg you can take out a loan of 150 and 200 rubles. for 10 days with a commission of 15 and 20 rubles. respectively.
The longer a subscriber uses the services of the Tele2 operator, the greater the amount trust payment available to him - the maximum enrollment is possible only for Tele2 subscribers with more than six months of experience.