MTS personal account is an excellent self-service tool. Here you can change tariff plans, connect and disconnect services, assign melodies to the dial tone, top up your account, get acquainted with connected subscriptions, receive statements of your account or order call details. That is, here you can do almost everything that hotline consultants (or customer service offices) do.
One of the most important features is to obtain a printout of incoming and outgoing calls, which will help to calculate the leakage of funds.
In addition, the account will give the subscriber the following capabilities:
- Determining the location of other subscribers (with their consent);
- Activation of the “Promised payment”;
- Connecting/disabling “favorite numbers”;
- Bonus balance management;
- Sending SMS and MMS messages;
- View payment history;
- Obtaining financial documents (relevant for legal entities);
- Blocking the number.
The functionality of the system is gigantic, thanks to which each subscriber can quickly solve communication problems without calling a call center operator.
Registration
To create a personal MTS account, the subscriber needs to receive a password using the SMS channel. By visiting the website https://login.mts.ru, you should fill out a form to receive a password, which will be sent to the subscriber’s mobile phone in the form of an SMS. After that, your phone number and password are indicated in the login form. If you need to change your password, you can do it right there.
Modem owners can log into their personal account using a simplified procedure. Having connected the modem to the Internet, subscribers need to go to the MTS website through any browser. The browser automatically logs into your personal account, as a result of which the subscriber’s data appears in the upper right part of the screen.
This scheme uses a very simple password. For security reasons, it must be changed to a more complex one, which will preserve confidentiality and protect your personal account from fraudsters.
A similar scheme works for logging in from a mobile phone. If a tablet or smartphone can access the Internet via mobile networks, then the subscriber needs to open the built-in (this is important) browser and go to the MTS website. As in the case of a modem, the browser is automatically authorized, after which the subscriber is recommended to change the password.
How to use
Immediately after authorization, the subscriber is taken to the main page of the service. Here you can view your personal account balance, bonus balance, tariff plan and connected Internet options. There are also windows for managing voice mail on MTS, the Latitude option, subscriptions and some other services.
Using your personal account is very easy:
- To obtain information about expenses, top-ups and calls, you need to go to the “Number management - Account status information” section. Here you can obtain all financial information, request details, order reporting documentation (relevant for legal entities);
- To set up forwarding, visit the section “Number management - Actions with number”. Here you can change the tariff plan;
- If your phone is lost or stolen, you must immediately block the number. To do this, you should visit the same section and find in it - Number blocking;
- Are you suspicious that someone else is using your personal account? You can get detailed details of all transactions performed in “Number management - Account status information - Detailing”;
- “Settings” is useful for those who want to change their login password
- Set up SMS alerts or view a list of your numbers;
- The "Payment Management" section contains information about payments. Here you can set up automatic payments, receive a trust payment, deposit funds using bank cards;
- To manage tariffs and services, you must use “Number Management” and its subsections. Here you can change MTS tariff plans, connect and disconnect services, connect “favorite numbers”, connect service packages, and also manage paid subscriptions. The section is very rich and interesting, as it allows you to optimize costs. If a subscriber notices incomprehensible charges, he should definitely visit this section - it is quite possible that some services or options are connected to the selected number;
- To send SMS, you must use the SMS sending form located on the main page of the service, where you can send messages from your number (all sent messages are charged in accordance with the tariff plan);
- To manage accumulated bonuses, you should look at the “MTS Bonus” tab; to work with the “GOOD’OK” service, you should visit “Service Management”. You can activate the “Second Memory” service on the main page.
In the “Service Management” and “Number Management” sections, you must be extremely careful not to activate unnecessary services or accidentally change the tariff.
If a subscriber has forgotten the access password to his MTS account, he can carry out the recovery procedure. To do this, you need to order a re-send of the password, which will be received as an SMS.
How to delete
The MTS operator does not provide for deleting a personal account. If the subscriber does not want to use this tool, then he can set a complex password and forget this system. Complete elimination of access to your personal account is possible only upon termination of the contract for the provision of communication services (with the simultaneous loss of the subscriber number).
The mobile operator MTS provides its clients with the opportunity to manage their own account through a personal account. Thanks to this feature, now customers of this mobile operator can connect and disconnect services, top up their account and perform many other actions without leaving home. In addition, the MTS personal account allows you to protect yourself from accidental deletion of photos, contacts, music and any other important content. Another undeniable advantage of this service is the ability to control the current location of your children.
MTS personal account: phone
To use your personal account, the MTS user must undergo pre-registration. To do this, you will need a mobile phone, which will receive an SMS for registration. Therefore, during the registration process, the mobile operator customer must enter only his phone number. An SMS with a password should arrive from number 3339. Next, you must enter the received password in the appropriate field and log into your MTS personal account. You should also use your phone if you lose your password. It is worth noting that SMS and other services provided in the user account are absolutely free.
MTS personal account: account
One of the main features of this service from MTS is the ability to manage your account. Moreover, this service provides completely unique advantages. One of these advantages is the ability to detail the invoice. In other words, the client can receive full details of the calls made over the past six months. Moreover, he will not have to pay for using such a service. You can check your account in your MTS personal account in the “Expense Control” menu. Next, the user must select the “Conversation detailing” item, specifying the date range and report delivery options.
MTS details in your personal account
Continuing the topic of detail, it is worth saying that the information received can be displayed in two ways. The first option is to compile a report directly in the user’s personal account. If the client wishes to print the received data and use it for his own purposes, he must arrange for the report to be delivered to his email address specified when registering his account. It should be noted that MTS details in your personal account are not the only advantage of this service. Among other advantages of this service, I would like to note the ability to track the remaining traffic.
MTS personal account: traffic
Tracking traffic in your MTS personal account is a very popular service that has recently been used by more and more clients. This is due to the fact that today a mobile phone is not only a device for sending and receiving calls, but also a modern gadget that provides round-the-clock Internet access. Today, via the mobile Internet, you can communicate on social networks and forums, search for the necessary information in search engines, read books, correspond via email, etc. You can find out the remaining traffic in the “My Account” section of your personal account.
How to log into your personal account from a tablet?
If MTS clients are interested in the question of how to log into their personal account from a tablet, then they should know that this can currently be done using a special mobile application. By installing this application, the user can easily control their expenses and manage services directly on the tablet screen. This application displays the current personal account balance, the number of accumulated bonus points, as well as available bonus offers and services. In addition, in a special application you can view traffic consumption statistics and send (receive) SMS.
How to change MTS password?
Users who do not know how to change their MTS password must first go through the authorization procedure. After this, they need to send an SMS to the specified phone number. This SMS must contain the desired password. Moreover, it must satisfy all the requirements of this service. This means it must have at least 7 characters. In addition, the password must contain not only lowercase and uppercase Latin letters, but also at least one number. It is worth adding that the need to change the password usually arises due to its loss or incorrect entry more than three times in a row.
What to do if you forgot your password?
You don't know what to do if you forgot your password? Everything is very simple! You need to get a new password! In order to receive a password, just click on the link “Receive password via SMS”. Within a few seconds, an SMS with a new password should be sent to the MTS client’s mobile phone, which must be entered into the appropriate form. In such a situation, there is another option for logging into your account. It involves using a social network account. It should be added that the old password will be blocked if the user enters it incorrectly three times in a row. The password change service is absolutely free.
MTS personal account - Registration
Registration in your MTS personal account mainly consists of two important actions. First of all, the user must open the browser and go to the official website of the mobile operator. In the window that appears, click on the “Personal Account” link and select “Mobile Communications”. The second step is to enter your mobile phone number in the appropriate form. Next, the user must click on the “Receive password via SMS” link. Within a few seconds, an SMS with a password will be sent to the specified phone number, which must be entered in the appropriate field during the user authorization process.
MTS personal account - login by phone number
In order to log into their account, the client must use their mobile number. Logging into your MTS Personal Account using your phone number is carried out directly in the browser. The number must be entered in the login field. The client must also enter his password, which he received via SMS. By logging into the account, the client has the opportunity to choose the best tariff, optimizing his expenses, use the “Autopayment” function in order to always stay in touch, order an advance payment, and also control his current balance and the location of his child. All of the above services are provided free of charge.
Service capabilities
- Changes in tariffs;
- disabling/connecting services;
- number blocking;
- activation of the promised payment;
- refill;
- change ringtone;
- adding favorite numbers;
- details of expenses, income;
- disabling paid subscriptions and services;
- payment card activation;
- voicemail management and more.
How to add 2 numbers to your personal account?
You can add several numbers to your personal account if they are registered for one person in one Russian region. On each number you should activate the free “Number Management” service. To do this, dial the combination *111*828*1#. Service activation is also available in your personal account.
How to disable your personal account?
Removal of a personal account is possible only after the contract with the operator is terminated. If you have no desire to use the service, you can simply forget about it. For more accurate information, please contact technical support.
MTS Bonus through your personal account
When communicating on a mobile phone and replenishing your account, points are accumulated, which can then be exchanged for valuable gifts. The more service experience a client has, the more points he receives, which are awarded for communication services, the Internet, home TV and purchases in MTS branded stores. You can check the number of points in your personal account.
How to give bonus points?
This can be done using your personal account. You should select the “Give points” option. Then you need to enter your phone number and number of points and click the “Submit” button. In a couple of seconds, the lucky winner will receive an SMS notification with a password that will allow them to receive the gift.
Tariffs for using the account
Using and accessing your personal account is a free service for clients. You only need to pay for Internet traffic in accordance with the operator’s tariffs. Disabling/connecting services is carried out in accordance with the mobile tariff used by the client.
“Personal account” in social networks
To access your personal account using social networks, you need to download a special application. It will allow you to check your account balance, the number of accumulated bonuses, and switch to your personal account without authorization. The application installs quickly and without problems, like any other on social networks. Before you begin, you must provide a phone number for binding. You need to link your personal account and social network account.
Security and privacy rules
Using your personal account is completely safe for all clients, which is ensured by the use of certified equipment. When logging out of your account, you should use the “Exit” button, which will provide additional security for the client account.
Unauthorized debiting of funds from the accounts of subscribers of the MTS mobile network is a rather hot topic for discussion in online communities, because every day hundreds of users are faced with the fact that the operator charges money for the provision of any services. However, in reality, it is not the mobile operator who is to blame for this situation, but the subscriber himself, who inadvertently subscribed to paid services and mailings.
In order not to shift the responsibility for reducing the cash balance onto the shoulders of the operator, it is worth familiarizing yourself with the recommendations provided in this article. It will help you find out how to disable services on MTS and save a positive balance on your SIM card. Using your personal account to disable paid options and services. The interface allows the user to see all paid services that are tied to a specific number.
How to disable all paid services through your MTS personal account?
Using the section "Service Management", you can disable paid services in a few clicks. To do this, the subscriber needs access to the network and basic computer skills; if they are missing, then they should turn to the voice portal for help. "Mobile assistant" from the telecom operator MTS, which is available when making a call to the number 111 . Not all paid subscriptions provided by the operator are useless. For example, among the basic services provided by the operator, there is the “Mobile Internet” service.
Disabling mobile data will result in the user losing the ability to use their tablet or smartphone to surf the Internet, view their favorite websites, or send and receive MMS. In your personal account, you can clarify information about other paid services, and then select from the list only the most necessary options, for which a fixed subscription fee will be charged.
To understand the essence of the services and familiarize yourself with the features of the current tariff, you should pay attention to the information for subscribers in your personal account. If the subscriber does not plan to use paid services in the future, then in his personal account he can refuse to provide unnecessary options by clicking the red cross next to the name of the selected service. Immediately after disconnection, the subscription fee automatically stops being debited from the balance. Do not forget that payment may be charged by the operator for the provision of package services.
These can be packets of network traffic, text messages and other services, which can be disabled using the tab "Packages and service packages". The user should not write off all responsibility for wasting money from the balance on the mobile operator, because there is a high probability that he independently connected some services and then stopped using them, but did not refuse to provide them. To avoid such misunderstandings, you should periodically review the details of expenses, and then disable all unused options, mailings and service packages.
Disabling paid services on MTS using USSD commands
There are quite wide possibilities for managing your own SIM card, provided to the subscriber by MTS; he can disable all paid services using special USSD commands. Having previously received a list of connected services, the subscriber can visit the MTS company portal and find out USSD commands to turn them off. To do this you need to send a text message with a number "1" to the number 8111 .
This action will allow you to obtain information about paid subscriptions connected to the number. To receive information about free services, the subscriber must send a number in the message «0» . But if he is interested in information about all the services that are connected to the number, then the text field in the sent SMS the message should be left blank.
You can also clarify information about connected paid services using the USSD command "*152*2#", after dialing this combination, you must press the call key.
A call to the operator will help you disable MTS paid subscriptions
Help desk operators can help users get acquainted with information about connected paid services and, at the subscriber’s request, disable some of them.
To communicate with a representative of the MTS company, you should call the number 0890 or 8-800-250-08-90 . After connecting to the operator, the subscriber must introduce himself and provide information about his passport data. After identifying the subscriber, the operator will help you disable unnecessary services over the phone or tell you how to refuse to provide them yourself.
The reason for the depletion of funds from the balance may be paid subscriptions. Information about them is available to users of the Internet Assistant in the “My Content” section, in which the subscriber can disable unnecessary subscriptions. The second option for working with active subscriptions is the USSD command “ *152# ».
MTS personal account is an excellent way for existing subscribers to self-service. With its help, you can independently perform such operations as changing the tariff plan, connecting the service you are interested in and disabling unnecessary functions, ordering your favorite songs instead of long beeps, receiving detailed statements on account movements, clarifying calls made, and much more. Wherein subscribers do not need the help of managers and their consultations. You can access your account from any device that supports the required format.
A big plus is the ability to order printouts of detailed calls for a certain period, which allows you to track the movement of funds in your personal account and understand what services the money is debited for. To prevent information from falling into the hands of criminals, do not give your personal account login information to anyone.
Also Your personal account has the following advantages:
As you can see, the number of functions available to the user is quite large, which allows you to promptly resolve the issue without calling or communicating with a consultant.
Registration of MTS personal account
How to register in your personal account and link it to your number?
By visiting the website login.mts.ru, you can fill out an application form to connect, after which An SMS message with a password will be sent to the number you specified.. Just enter it in the appropriate section, following the pop-up instructions, and access to your personal account will be open. Do you need to change your password? This can also be done in your personal account. Choose a complex combination of numbers and letters that Internet hackers cannot hack. You can write down your login information on a separate piece of paper and hide it in a secluded place, away from prying eyes.
Do you use Internet services from MTS? Using your modem, you can access your account through any browser available in your country. Authorization occurs automatically, and the data is saved in the browser history.
It is worth noting that the simplified scheme for logging in via modem uses the simplest password, which is recommended to be changed to a more difficult one as soon as possible to prevent hacking by intruders and save your own financial resources.
A similar scheme is designed to work via a smartphone. If your device is configured to connect to mobile networks, then the user just needs to use the default browser and go to the company’s website. As in the previous case, authorization will occur automatically. You can also use a wireless connection (Wi-Fi) - this will not affect the quality of the service.
How to use your MTS personal account
The main page, from which you begin working with your personal account, provides information about the financial status of the main and bonus accounts, the current tariff and additional options connected to the number. Here you can also find windows for working with voice mail, subscriptions, the Latitude option and more.
A little in detail:
- lost your smartphone? Block your phone in the section “Number management - Actions with number - Blocking number”;
- Do you have doubts about the confidentiality of personal data? You can find out about all transactions carried out in your personal account in the section “Number management - Account status information - Detailing”;
- in “Settings” you can change the password;
- here you can set up alerts in SMS mode, as well as view a list of your contacts;
- changing the tariff plan and establishing call forwarding are available in “Number management - Actions with number”;
- work with payment transactions is carried out in the “Payment Management” section;
- To find out about the current account status, obtain information on outgoing and incoming transactions, and also monitor calls made, you should visit the section “Number management - Account status information”;
- changing the tariff plan, control over connected services, using paid subscriptions and other interesting nuances are hidden in the “Number Management” section. If you cannot determine where the money is debited, it is possible that one or another service is connected to your number;
- To send an SMS message, just use the appropriate form on the main page of your personal account. The SMS will be linked to your number automatically.
Note! You should use the “Service Management” and “Number Management” sections thoughtfully and carefully so as not to accidentally order extra subscriptions or change your tariff plan. Listen to the voice prompts of the automated robot until the end, and then take the intended action.
Forgot your personal account password? You can apply for its recovery, which is possible after resending the password via SMS message to your mobile number linked to your personal account.
How to delete your MTS personal account
This service may be provided by the operator only in case of termination of the contract for communication services with subsequent liquidation of the number. If you do not want to visit your personal account, it is enough to set the appropriate level of protection in the form of a strong password and not enter your account.
Video
Your personal account helps you resolve issues that arise when using communication services: find out your balance status, change your tariff plan, enable/disable options, etc. To enter your MTS Personal Account, you need a password, which is easy to obtain:
You can also log into your MTS personal account through social networks: attach your phone to your registered account and then log into your account without a password.
How to add a second number to your personal account?
You are probably familiar with the situation when your relatives: spouse, children, parents turn to you with a request to connect this or that service, suggest a solution to a problem, and so on. Naturally, you agree, after which you log into your personal account (hereinafter referred to as “PA”) from their numbers and perform the necessary actions.
However, you must agree, it would be much more convenient if all relatives’ numbers could be managed from one personal account - no extra linked mailboxes, logins, passwords, and even less procedures for their recovery. And, as you understand, MTS provides its subscribers with this opportunity: to link the second, third, fourth and many subsequent numbers to one personal account. Let's figure out how this can be done, based on the specifics of the situation - there may be two of them.
- The numbers are registered under one name. That is, for example, your number and the numbers of your spouse, as well as children, are registered in your name: you are two steps away from linking all numbers to one personal account. The first is to activate a service called “Number Management” (free) on each of them: to do this, you need to type the combination *111*828*1# on the keyboard in the call field, and then press the call key. The second step is to visit the official MTS website, where you will need to indicate your region and enter the login number to which your personal account is registered. Then simply indicate all the other numbers that need to be linked - that's it, it's done!
- All numbers are registered under different names. This situation is more common, but the sequence of actions is almost identical. The first is to activate the “Number Management” service. The second is to visit the MTS salon, where you ask the operator to link all the listed numbers to one personal account. If you know the names to which the numbers are registered, then there should be no problems - you will do everything necessary on the spot.
Please note that the ability to manage all numbers from one personal account will be available only two days after all of the above actions have been completed. However, in practice everything is simpler: the operator claims two working days, but most often the activation of the service occurs faster.
Possibility of using MTS personal account?
Any MTS subscriber, both an individual and a corporate one, can solve most of the problems and issues that arise in the process of using the operator’s services using a personal account. You can access it by opening a browser window on your PC, or through an application on your phone. Let's list the most obvious actions that an MTS subscriber can perform using a personal account.
Using the tips of the online consultant, you will quickly get used to the basic management capabilities from your personal account - believe me, this will significantly simplify the further use of the services of the MTS operator.