MTS personal account recover password via email. MTS personal account

MTS personal account is an excellent self-service tool. Here you can change tariff plans, connect and disconnect services, assign melodies to the dial tone, top up your account, get acquainted with connected subscriptions, receive statements of your account or order call details. That is, here you can do almost everything that hotline consultants (or customer service offices) do.

One of the most important features is to obtain a printout of incoming and outgoing calls, which will help to calculate the leakage of funds.

In addition, the account will give the subscriber the following capabilities:

Determining the location of other subscribers (with their consent);
Activation of the “Promised payment”;
Connecting/disabling “favorite numbers”;
Bonus balance management;
Sending SMS and MMS messages;
View payment history;
Obtaining financial documents (relevant for legal entities);
Blocking the number.

The functionality of the system is gigantic, thanks to which each subscriber can quickly solve communication problems without calling a call center operator.

Registration

To create a personal MTS account, the subscriber needs to receive a password using the SMS channel. By visiting the website https://login.mts.ru, you should fill out a form to receive a password, which will be sent to the subscriber’s mobile phone in the form of an SMS. After that, your phone number and password are indicated in the login form. If you need to change your password, you can do it right there.

Modem owners can log into their personal account using a simplified procedure. Having connected the modem to the Internet, subscribers need to go to the MTS website through any browser. The browser automatically logs into your personal account, as a result of which the subscriber’s data appears in the upper right part of the screen.

This scheme uses a very simple password. For security reasons, it must be changed to a more complex one, which will preserve confidentiality and protect your personal account from fraudsters.

A similar scheme works for logging in from a mobile phone. If a tablet or smartphone can access the Internet via mobile networks, then the subscriber needs to open the built-in (this is important) browser and go to the MTS website. As in the case of a modem, the browser is automatically authorized, after which the subscriber is recommended to change the password.

How to use

Immediately after authorization, the subscriber is taken to the main page of the service. Here you can view your personal account balance, bonus balance, tariff plan and connected Internet options. There are also windows for managing voice mail on MTS, the Latitude option, subscriptions and some other services.

Using your personal account is very easy:

To obtain information about expenses, top-ups and calls, you need to go to the “Number management - Account status information” section. Here you can obtain all financial information, request details, order reporting documentation (relevant for legal entities);
To set up forwarding, visit the section “Number management - Actions with number”. Here you can change the tariff plan;
If your phone is lost or stolen, you must immediately block the number. To do this, you should visit the same section and find in it - Number blocking;
Are you suspicious that someone else is using your personal account? You can get detailed details of all transactions performed in “Number management - Account status information - Detailing”;
“Settings” is useful for those who want to change their login password
Set up SMS alerts or view a list of your numbers;

The "Payment Management" section contains information about payments. Here you can set up automatic payments, receive a trust payment, deposit funds using bank cards;
To manage tariffs and services, you must use “Number Management” and its subsections. Here you can change MTS tariff plans, connect and disconnect services, connect “favorite numbers”, connect service packages, and also manage paid subscriptions. The section is very rich and interesting, as it allows you to optimize costs. If a subscriber notices incomprehensible charges, he should definitely visit this section - it is quite possible that some services or options are connected to the selected number;
To send SMS, you must use the SMS sending form located on the main page of the service, where you can send messages from your number (all sent messages are charged in accordance with the tariff plan);
To manage accumulated bonuses, you should look at the “MTS Bonus” tab; to work with the “GOOD’OK” service, you should visit “Service Management”. You can activate the “Second Memory” service on the main page.

In the “Service Management” and “Number Management” sections, you must be extremely careful not to activate unnecessary services or accidentally change the tariff.

If a subscriber has forgotten the access password to his MTS account, he can carry out the recovery procedure. To do this, you need to order a re-send of the password, which will be received as an SMS.

How to delete

The MTS operator does not provide for deleting a personal account. If the subscriber does not want to use this tool, then he can set a complex password and forget this system. Complete elimination of access to your personal account is possible only upon termination of the contract for the provision of communication services (with the simultaneous loss of the subscriber number).

A personal account at the cellular company MTS was created to provide subscribers with independent service through the operator’s official website. This feature can be activated by the first login option if you have a phone number and password that is received in an SMS message after a corresponding request.

If you enter your MTS Personal Account, you will find in it the ability to use various services and activate them yourself as needed. Thus, the operator improves the quality of service for subscribers. In this regard, the provider has offered a new opportunity with which you can manage a set of useful services and obtain all information about services, packages and invoices.

Having the opportunity and information on how to connect your MTS personal account (individual subscriber service), you can make using cellular communications much easier. This service is a good and convenient tool for self-service. You have the opportunity to switch to other tariffs, activate and block services, manage the movement of money in your personal account, add funds to it, and transfer them to your relatives.

Using this feature, you can carry out all the operations that are performed by network operators and service office workers themselves.

The main features are:

connection of digital and satellite television, as well as home Internet;
change the tariff and set of services, if necessary, by pressing one button;
connecting or blocking services and functions of mobile and home access to the global network;
receiving various bonuses, controlling the expenditure of money on cellular communications;
copying calls and contacts;
selection of melodies;
parental control;
setting up an account login on the operator’s official portal;
payment for services through MTS Bank through your Personal Account.

Subscribers can use the Internet version of this service, knowing how to log into the MTS Personal Account, as well as install the mobile version on their smartphone.

Registration procedure

The MTS cellular network allows the subscriber to use functions to independently select the best set of services through an individual account. You can create and log into it yourself, without resorting to the help of support center employees, using the operator’s Internet resource.

All features are activated using a single login to the main MTS website and provide all cellular communications capabilities from the company.

One interface for all services

If you order the operator’s “Home Internet” service using your Personal Account, you can simultaneously manage mobile capabilities. This type of service does not require opening a separate account. Subscribers respond positively to this function, which allows them to choose the service program they like.

The algorithm of actions when connecting to your individual service when connecting to a service or resetting your password over the phone is the same. Let's look at how to get the MTS Personal Account password:

Go to the official website of the operator.
Make a request and receive the password via text message to the phone number you specified.

Entry procedure

A user who does not have a password or has lost it will not be able to log into the Personal Account. To log in to manage your capabilities, you can use the operator’s functions to restore access to your individual account.

Go to the login page on the official website https://mts.ru/ (in the upper right corner).
When you log in for the first time, to register, you must click on the “receive password via SMS” link.
You can log in to your Personal Account page using the phone number (login) and password received in the message.
After you sign in, it is recommended that you change your temporary password to a more secure permanent password.
Connect the necessary services.

This is done by installing the “My MTS” mobile application or a service designed for social networks connected to a personal account. To solve this problem, you need to download the application discussed above from the Google Play store to your smartphone and log into it by filling out the fields with your password and login. You can establish a connection with this useful service as follows: log into your MTS Personal Account using your phone number.

Login after recovery and activation

Go to the operator’s Internet resource or mobile application.
Enter your password and login in the appropriate fields.

MTS Personal account login via personal account

Connecting several client phone numbers to one account can be done by logging in to your personal account. This is done independently in the “Service Management” section. You can also fill out a statement on this issue at the company’s sales showroom. The process of combining the specified numbers takes no more than two days.

Features of using your Personal Account

Following all the recommendations discussed above, you can log into your account on the operator’s website or mobile application. Here you have complete information about your phone account, connected tariff plan, and services. In your Personal Account you can find the “Internet Assistant” tab. By logging into it and using its functionality, you can perform several procedures with your phone account.

Among other things, on the main page of the account there are many other tabs that should be considered in more detail. The MTS cellular network company has provided subscribers with a simple form and design of their Personal Account. Even a person who rarely accesses the Internet and is not a fan of working on a computer can figure it out.

Important Features

The most important and popular functions of the Personal Account have the following operating features:

To obtain data on expenses and receipts of money, as well as calls, you must use the “Account” link. On this page you can find any financial related information related to your phone number. In addition to detailing calls, you can request reporting documents there, as well as perform several other procedures. You can find out more about them by going to this page.
Using the functionality of the MTS Personal Account, you can order settings regarding access to the global network, as well as viewing missed calls and call forwarding. To gain access to such options, you must go to the “Settings” link
Many people have this unpleasant situation when their cell phone is lost or stolen. First of all, in this case, you need to block your number. This is done by calling the operator. But you will have to wait a long time for his response. In order not to wait for the operator, you can go to the “Number blocking” page and perform simple operations, following the recommendations of the instructions indicated there.
It was previously discussed that for more reliable work in your Personal Account, it is recommended to change the access password to your individual service. This is done on the “Change Password” tab.
To obtain information about your payments, account replenishments, if you want to transfer money to another person, or want to make a trust payment, then go to the “Payment” tab.
To change the tariff, that is, switch to another tariff, or activate any service, you must go to the “Tariffs and Services” page. On this tab you can manage paid services and services activated on your number.
The MTS operator, like other cellular communication companies, have created a bonus accumulation system. They can be managed through your Personal Account by visiting the corresponding tab in the mobile application or on the operator’s website.

In addition to the capabilities discussed above, you can find many other functions in your Personal Account, the list of which is constantly expanded and updated. Therefore, it is almost impossible to consider them all; it will take a lot of time. If necessary, you can go to your Personal Account and read them carefully.

Adding two numbers

You can connect multiple phone numbers to your subscriber account. All of them will then be managed using one account. This opportunity is very convenient for those people who have a home and work number, especially if they have to manage and pay for the mobile phones of their children and relatives.

To do this, as described earlier, you need to register for free on the operator’s Internet resource using your main number, then receive a password in a text message. Next, you need to go to your Personal Account and change your password.

The procedure for connecting the second number

To add another number to your account, you must do the following:

You can view the already connected numbers on the main page.
To add a number, you must first activate the “Number Management” service. To do this, send a request from the mobile numbers to be added using the following combination of characters: to add - * 111 * 828 * 1 # , for removing - * 111 * 828 * 2 # .
Visit the MTS service showroom and submit an application requesting to connect your numbers.
Access to newly added numbers in your account will be valid for no more than two days.

After completing these operations, you can manage all numbers from one account. You can go and check how these functions work.

Deactivation of numbers can be done by sending appropriate requests to deactivate the main service. In this case, for the Personal Account to function, it is necessary to separate the numbers. The password for the added phone numbers is reset. These operations can be performed using the electronic assistant and its intelligent prompts.

How to delete your personal account

Today, the Personal Account service is a good help for subscribers, since along with this opportunity you can simplify financial transactions or manage options and services. But this opportunity is not always suitable for clients of the Mobile Telesystems cellular network. In this regard, today we will look at how to disable the MTS Personal Account.

In general, deleting an unnecessary mobile application makes it possible to forever get rid of the ability to work using a simple system. We think that such information should be conveyed to subscribers, since they are interested and ask these questions.

Disconnection procedure

Your personal account can be connected or deleted. You can get rid of it using the following methods:

Independently on the “Settings” page in your Personal Account.
Visit the MTS salon and terminate the contract with the company.

You can deactivate the Personal Account service yourself, using online self-service from your account.

Log in using your password and login.
Enter "Settings".
Select the tab related to deleting the service in question.
Confirm the operation.

Connecting an MTS bonus through your Personal Account

This program is designed by the company's loyalty and self-service program so that customers can receive bonuses directly. Bonus points can be seen in your Personal Account on the subscriber’s home page.

This service can be activated by any subscriber. In many tariffs it is included as an option and is activated automatically. After connecting, bonuses for using the services begin to be awarded.

These points can be used to pay for services, and even exchanged for money. For subscribers, this service is convenient for saving on cellular communications. Customers can manage payments and spend bonuses on various purchases, as well as transfer them to other people.

This service is activated in 3 ways:

In the MTS salon.
In your Personal Account.
By submitting an application through the operator’s website.

The service in question helps you save on communication services.

Since cellular communications appeared in the world, many people have become dependent on calls. This phenomenon has become simply global today. In order to fully utilize all the capabilities of mobile communications, additional management tools may be required. In this case, we are talking about the unique services that mobile companies have.

At the moment, every person has the opportunity to carry out various operations on the Internet through. Here you can easily and carefully monitor all changes that occur in the tariff plan and in some additional services provided by the operator.

The service acts as a global office to fully service all users at a distance. That is why many people who want to create a personal MTS account will definitely find the information below useful.

It should be noted without fail that all the functionality of the described Personal Account is designed only for MTS mobile communications. In order to gain access to additional functions, you must complete a simple registration. All that is required from the user is to go to the operator’s official website and select the appropriate menu. In the future, in order to enter the account, you will need to enter registration data.

Creating a personal MTS account

To gain access to the mts.ru website, you must enter your phone number and receive a password. After these simple manipulations, the service will require confirmation of the entered data via SMS and will send you a password.

You must always remember that you can create your personal MTS account in another way. You need to type a combination of characters USSD *111*25# from a mobile phone. After this, you will also receive a login password. After a unique password has been generated, you will need to enter it in the designated field and select “Login.”

Features of MTS personal account

Here, every user, without exception, has access to a whole range of additional functions and offers. For example, a person can find out detailed information about his current balance, as well as see the history of all calls made. Also in your personal account you can connect or disconnect tariff plans and other additional services. The site contains all the information about user bonuses that are valid at a given time. Every person should remember that they cannot tell anyone their password from SMS. Otherwise, the account may be hacked.

If we talk about such a service as call detailing, it is provided completely free of charge in your personal account. In order to gain access, you need to go to the “Expense Control” menu and select the “MTS Conversations Detail” tab. After these manipulations, it will be necessary to introduce a so-called control period, which should not exceed six months. In the future, it is necessary to clarify a convenient way to obtain information. All data can be received via email or on your personal account page.

A personal account for a user of cellular services is a good tool for self-service. In it you can switch to another tariff, activate services, top up your balance, and set melodies instead of beeps. To use these features, you need to know how to log into your MTS Personal Account.

How to log into your MTS Personal Account via phone or computer

If you have access to a personal computer and the Internet, logging into your personal account will be easy. To do this, follow these steps:

Open your browser computer.
Go to the MTS company page using this link: .
At the top right, click on the “Personal Account” button.
Select the "Mobile communications" link.
A login window will open. Enter your number mobile device and password.
If this is your first time logging into your account, you should click “ Receive password via SMS».
Enter your phone number and captcha from the image.
Click "Get password".
The monitor will display a notification that a password has been sent to your mobile phone.
Turn on your phone and wait for the password to arrive.
Enter it in the field provided.
Press the "Login" button.
Login to your account via computer has been completed.

Such operations will be performed every time you log into your account. If you don't like it, install it on your smartphone. After this, login operations need to be performed only once.

Tap the application icon on the home screen.
If your phone has an MTS SIM card installed and Internet access is connected, the number will be detected automatically.
Click "Login". No password is required.
A personal account will open for you.

After this, you can enter your account by simply clicking on the application icon.

How to log into your personal account from a tablet

If you have a tablet computer, you can also use MTS. When you access it from any mobile device that allows you to connect to the worldwide network via the MTS cellular network, including via a tablet computer, you will log into your account automatically without specifying a password. Then you can specify a permanent password with a more complex combination of characters in “Settings”.

It is convenient to log into your personal account on a tablet either through a mobile application or through an installed browser, since the tablet screen is much larger than a smartphone. The only condition for quickly logging into your account on the tablet is an installed MTS SIM card with configured Internet access.

Overview of MTS Personal Account

This self-service service contains complete information about the mobile device account, the current tariff and activated services. In your personal account you can perform various operations on your account:

manage cash expenses;
activate and block services;
switch to other tariff plans;
receive surprises and gifts from MTS;
set up your favorite melodies instead of simple beeps;
protect yourself from deleting contacts, music and photos;
determine where children are.

The design of the personal account has a simple and clear design that allows any user to understand it.

The main page displays the following information:

My account. The account balance, phone number, name of the current tariff are indicated, and links to control expenses and other services are also offered.
My services. The connected services on the number are displayed.
MTS Bonus. It is proposed to register in the MTS Bonus program in order to receive free communication, Internet and SMS packages, the types of rewards are indicated.
Horn. It is proposed to connect popular melodies instead of the usual beep
My subscriptions. Subscribers have the opportunity to sign up for paid subscriptions to receive interesting and useful information. Active subscriptions on the number are displayed.
Second memory. To protect yourself from accidental disappearance of contacts and favorite music, it is proposed to activate the special “Second Memory” service.
Send SMS. This block provides the opportunity to send a text message from your phone according to the terms of the connected tariff.
Payments. In this section, you can transfer money between bank cards and pay for services using “Easy Payment”.
MTS Search. Subscribers can determine the location of loved ones on the ground. To do this, it is proposed to activate the “Locator” and “Child under supervision” services.
Discount of the day. It is proposed to place an order for various products and components for mobile devices at a discount.

In addition, there are four more sections:

Number management. Here you can manage your account status, order call details, change the tariff, block a number, or activate services.
Service management. This section lists existing services divided by category.
Payment management. The section presents services related to funds, account replenishment, transfer of money to a card or phone, payment for various services.
Bonuses and privileges. The section offers programs of various bonuses, discounts and cashbacks.

In “Settings” you can change the password for logging into your account, set up SMS alerts, a list of agreements with the MTS company, and a list of resources where your phone number for payments is indicated.

Adding a second number

You can attach multiple phone numbers to your existing account, which can be managed through one account. This is convenient when you have, for example, work and home numbers, as well as for paying bills for children and other loved ones.

To add a second number to your account, follow these steps:

Check out the connected phones on the main page of your personal account.
Activate the service " Number management", sending a request *111*828*1# from the phone that you want to connect to your account.
Another way to connect an additional number is to visit the operator’s call center and submit the appropriate application.

Access to connected numbers will begin to work within two days. Connected numbers will be visible on the main page of your account.
Disabling additional numbers is done by disabling the service through the “Internet Assistant” and its instructions.

Personal account on social networks

In your social network account, you can install a special application called “MTS Personal Account”. It allows you to receive data on the balance of money and bonuses on your social network account, and log into your personal account without authorization. This application is installed, like other programs, according to the instructions given on the social network. The application specifies a phone number to link all accounts to it.

Deleting your Personal Account

This option is sometimes required for subscribers who decide to get rid of the ability to work in their personal account. This is done as follows:

Contact the office customer service or MTS communication salon.
Show your passport and submit a request to delete the personal account.
The specialists will resolve your issue and terminate the contract for the work of the LC.

The mobile operator MTS provides its clients with the opportunity to manage their own account through a personal account. Thanks to this feature, now customers of this mobile operator can connect and disconnect services, top up their account and perform many other actions without leaving home. In addition, the MTS personal account allows you to protect yourself from accidental deletion of photos, contacts, music and any other important content. Another undeniable advantage of this service is the ability to control the current location of your children.

MTS personal account: phone

To use your personal account, the MTS user must undergo pre-registration. To do this, you will need a mobile phone, which will receive an SMS for registration. Therefore, during the registration process, the mobile operator customer must enter only his phone number. An SMS with a password should arrive from number 3339. Next, you must enter the received password in the appropriate field and log into your MTS personal account. You should also use your phone if you lose your password. It is worth noting that SMS and other services provided in the user account are absolutely free.

MTS personal account: account

One of the main features of this service from MTS is the ability to manage your account. Moreover, this service provides completely unique advantages. One of these advantages is the ability to detail the invoice. In other words, the client can receive full details of the calls made over the past six months. Moreover, he will not have to pay for using such a service. You can check your account in your MTS personal account in the “Expense Control” menu. Next, the user must select the “Conversation detailing” item, specifying the date range and report delivery options.

MTS details in your personal account

Continuing the topic of detail, it is worth saying that the information received can be displayed in two ways. The first option is to compile a report directly in the user’s personal account. If the client wishes to print the received data and use it for his own purposes, he must arrange for the report to be delivered to his email address specified when registering his account. It should be noted that MTS details in your personal account are not the only advantage of this service. Among other advantages of this service, I would like to note the ability to track the remaining traffic.

MTS personal account: traffic

Tracking traffic in your MTS personal account is a very popular service that has recently been used by more and more clients. This is due to the fact that today a mobile phone is not only a device for sending and receiving calls, but also a modern gadget that provides round-the-clock Internet access. Today, via the mobile Internet, you can communicate on social networks and forums, search for the necessary information in search engines, read books, correspond via email, etc. You can find out the remaining traffic in the “My Account” section of your personal account.

How to log into your personal account from a tablet?

If MTS clients are interested in the question of how to log into their personal account from a tablet, then they should know that this can currently be done using a special mobile application. By installing this application, the user can easily control their expenses and manage services directly on the tablet screen. This application displays the current personal account balance, the number of accumulated bonus points, as well as available bonus offers and services. In addition, in a special application you can view traffic consumption statistics and send (receive) SMS.

How to change MTS password?

Users who do not know how to change their MTS password must first go through the authorization procedure. After this, they need to send an SMS to the specified phone number. This SMS must contain the desired password. Moreover, it must satisfy all the requirements of this service. This means it must have at least 7 characters. In addition, the password must contain not only lowercase and uppercase Latin letters, but also at least one number. It is worth adding that the need to change the password usually arises due to its loss or incorrect entry more than three times in a row.

What to do if you forgot your password?

You don't know what to do if you forgot your password? Everything is very simple! You need to get a new password! In order to receive a password, just click on the link “Receive password via SMS”. Within a few seconds, an SMS with a new password should be sent to the MTS client’s mobile phone, which must be entered into the appropriate form. In such a situation, there is another option for logging into your account. It involves using a social network account. It should be added that the old password will be blocked if the user enters it incorrectly three times in a row. The password change service is absolutely free.

MTS personal account - Registration

Registration in your MTS personal account mainly consists of two important actions. First of all, the user must open the browser and go to the official website of the mobile operator. In the window that appears, click on the “Personal Account” link and select “Mobile Communications”. The second step is to enter your mobile phone number in the appropriate form. Next, the user must click on the “Receive password via SMS” link. Within a few seconds, an SMS with a password will be sent to the specified phone number, which must be entered in the appropriate field during the user authorization process.

MTS personal account - login by phone number

In order to log into their account, the client must use their mobile number. Logging into your MTS Personal Account using your phone number is carried out directly in the browser. The number must be entered in the login field. The client must also enter his password, which he received via SMS. By logging into the account, the client has the opportunity to choose the best tariff, optimizing his expenses, use the “Autopayment” function in order to always stay in touch, order an advance payment, and also control his current balance and the location of his child. All of the above services are provided free of charge.

Service capabilities

Changes in tariffs;
disabling/connecting services;
number blocking;
activation of the promised payment;
refill;
change ringtone;
adding favorite numbers;
details of expenses, income;
disabling paid subscriptions and services;
payment card activation;
voicemail management and more.

How to add 2 numbers to your personal account?

You can add several numbers to your personal account if they are registered for one person in one Russian region. On each number you should activate the free “Number Management” service. To do this, dial the combination *111*828*1#. Service activation is also available in your personal account.

How to disable your personal account?

Removal of a personal account is possible only after the contract with the operator is terminated. If you have no desire to use the service, you can simply forget about it. For more accurate information, please contact technical support.

MTS Bonus through your personal account

When communicating on a mobile phone and replenishing your account, points are accumulated, which can then be exchanged for valuable gifts. The more service experience a client has, the more points he receives, which are awarded for communication services, the Internet, home TV and purchases in MTS branded stores. You can check the number of points in your personal account.

How to give bonus points?

This can be done using your personal account. You should select the “Give points” option. Then you need to enter your phone number and number of points and click the “Submit” button. In a couple of seconds, the lucky winner will receive an SMS notification with a password that will allow them to receive the gift.

Tariffs for using the account

Using and accessing your personal account is a free service for clients. You only need to pay for Internet traffic in accordance with the operator’s tariffs. Disabling/connecting services is carried out in accordance with the mobile tariff used by the client.

“Personal account” in social networks

To access your personal account using social networks, you need to download a special application. It will allow you to check your account balance, the number of accumulated bonuses, and switch to your personal account without authorization. The application installs quickly and without problems, like any other on social networks. Before you begin, you must provide a phone number for binding. You need to link your personal account and social network account.

Security and privacy rules

Using your personal account is completely safe for all clients, which is ensured by the use of certified equipment. When logging out of your account, you should use the “Exit” button, which will provide additional security for the client account.