The Google Play application does not work on the phone: reasons and solution. Why the Play Market doesn't work over Wi-Fi: reasons and solutions The Play Market doesn't work over Wi-Fi

There have always been connection problems in Google products, and they appear regardless of Android versions (5.1, 6.0, 7.0 and higher). In this article we will look in detail at the error in Play Market– “There is no Internet connection. Check your connection to WiFi or cellular network,” and the Internet on the phone is active and everything is loading in the browser or other applications. We will describe solutions for common sources of the bug and special cases.

Causes of connection error

So, there may be several main reasons affecting connection to the Play Store. The most popular of them are broken time settings on Android and cluttered phone services with caches. Special cases include software blocking of the Network due to the use of hacking programs, or specific settings Wi-Fi points. Let's talk about everything in order.

What to do first?

I will not describe for a long time the most necessary steps - rebooting the device itself (you can remove the battery) and restarting the router itself. Moreover, it is also advisable to unplug Wi-Fi for 5-10 minutes, which will be very useful in the case of dynamic IP addresses.

It would be a good idea to immediately check the time, date and zone associated with your device. Due to operating system failures, these parameters may disappear. To set the correct ones, open the website 2ip.ru. Your IP and city will be indicated there (more precisely, the city of your provider). Look online to see what time zone the city has and set it on your phone. Time and date can be left on automatic online definition– the main thing is that they are displayed correctly.

By the way, such cleaning will be relevant if you periodically use VPN connections on the phone. Often the network may crash due to applications like SuperVPN, Turbo VPN or VPN Unlimited.

Erasing Freedom-type burglars

Often third party applications may affect communications and the Internet on the phone (Meizu, Xiaomi, Samsung). View the list before installed programs ok and erase all unnecessary. Pay special attention to software that acts as a “cracker” and “cheater”. For example, many Android owners encounter a blocking error “No Internet connection” in the Market due to Freedom, Lucky Patcher and similar programs.


To check and edit HOSTS with the above managers, you will need ROOT access - keep in mind that latest versions Android, this may cause problems. Explore this point further online.

What else helps

There are a few additional tips, which helped some users. Of course, it’s not a fact that this will be effective for you, but do this anyway:


Error “No Internet connection” when purchasing

A separate point is the appearance of such a bug when trying to download or buy a game. In this case, check the following:


Conclusion

Failure to login to the Play Market “There is no Internet connection, check your Wi-Fi connection” is a fairly common problem, but it can be solved quite quickly. If you still have any difficulties, write in the comments below (we read everything, we always try to help).

Recently, many Xiaomi smartphone owners suddenly encountered a very strange situation. When you try to download an application from Google Play Market, a regular picture appears with the inscription “Downloading” and a “slider” showing the progress of this download, but on the right there is a message: “ Waiting for Wi-Fi network". In fact, downloading does not occur, and the “waiting” can last as long as desired. Interestingly, the problem occurs both when Wi-Fi is working normally and when connecting to the Internet via a SIM card via mobile network. Moreover, its appearance does not depend on either the firmware version or the model. Xiaomi devices.

It is clear that the cause of the error is not the connection of the smartphone to the Internet. Experts have determined that this version is to blame Google Play Store a 7.6. To date, we have found several ways to solve the problem, and we are ready to introduce you to them.

Method 1: Substitution of Google Play Store file

To resolve the "Waiting for Wi-Fi network" error, try running on your Xiaomi smartphone the following procedure:

Applications from the Google Play Store should be downloaded normally, without the “Waiting for Wi-Fi network” error appearing.

Method 2: Google Play Store firmware via Recovery

In order to use this method, you will need an unlocked bootloader and recovery menu TWPR. The steps to correct the "Waiting for Wi-Fi network" error are as follows:

After this, applications from the Market should load normally.

Play Market is an excellent resource that allows you to download various applications for Android. This is the most convenient way to download the games and programs you need to work with Android devices. Many may have problems with work of this service, for example: the Play Market does not work, there is no connection, let’s look at the problems themselves and their solutions in detail.

Possible problems

In fact, the Play Market is a fairly powerful online store that can provide all its users quite well, but sometimes problems may arise when working with it.

Photo: selection of applications from Google Play

These problems can be of a different nature, so let’s look at each in more detail.

So, what kind of problems could there be:

  • The first reason is the lack of internet connection. This may be due to a failure in the settings of both the router and the smartphone itself. Thus, Wi-Fi is connected, but there is no Internet itself. Also, there is a possibility that the Internet speed is so low that it simply does not support the Play Market;
  • In some situations, which occur quite rarely, the store itself does not work. In such cases, you just need to wait some time before the Play Market restores its operation;
  • There are also cases when PlayMarket does not work due to a problem with the hosts file installed on the device. This happens in cases where the file is edited automatically by the system. In this case, it is quite simple to fix it;
  • The last reason is that the date and time are wrong. In this case, the work of the Play Market will not be of high quality.

These are, perhaps, all the problems that make the Play Market impossible to work. In principle, each of them can be solved, and this is done quite simply, which will allow you to quickly and efficiently set up your work. The most important thing is to know what to do if the Play Market does not work and how to fix all these problems. This is what we will look at next.

Video: how to solve problems with Play Store

Solution

It is logical to assume that it is necessary to solve problems that arise when working with the Play Market, especially since it does not take large quantity time, and does not require special programming skills. Therefore, now we will describe possible options that can help in solving certain problems:


If you root, the device becomes out of warranty. You can get rid of root, but at the same time, any specialist will definitely be able to notice that the device has been rooted. Therefore, decide whether to root for yourself first.

So, if you decide to install root this way, then you should start by downloading the program. At the same time, not every one can be suitable, so you need to see which program is suitable for your device and only then try to install it on your computer.

Google Play Market does not work via WiFi

The lack of connection to the Play Market via Wi-Fi may be due to exactly the same reasons as the lack of connection via the Internet. The reasons that WiFi stopped working are exactly the same, and their solutions are no different. The only difference may be in the connections themselves. That is, connecting to a wireless network can be more “capricious”.

Photo: menu manual settings ip addresses

In more detail, the problem with connecting to a wireless network is quite logical and understandable. And first of all, it’s worth checking how correctly you are connected to Wi-Fi. Only after this, check the operation of the Play Market and hosts file. The fact that Wi-Fi is not working is easy to understand, you will see that it is on gray icon WiFi.

Then you can check your device, be it a phone or tablet, for other problems that may well arise. Also, do not rush to root your device, as this will make it out of warranty. In principle, this is not so scary, but still, I wouldn’t want to.

Resetting the settings

Resetting settings when Android is not working can also be a great solution to problems, as it helps update the device, and thus, it may be that the problem was in the settings. It can often happen that when working with some programs, they themselves change the settings, making them more accessible to themselves. That's why resetting the settings helps.

I would also like to note that resetting the settings helps in most cases. The only thing worth remembering is that you don’t need to do this all the time, because constantly changing the settings will not have a very good effect on the operation of the device.

The most important thing to understand is that if your device was made in China, then changing the settings will be a little more problematic.

Setting up a proxy in case of problems with Wi-Fi

Any Wi-Fi network can be connected through a proxy server.

This is quite convenient, and therefore we will describe in more detail exactly how to do this:


That's all you need to set up a proxy server and connect to Wi-Fi using it. You also need to know that the proxy server settings are set differently for each network.

Wireless DNS Settings

If it happened to you that wireless connection connection to the Internet happened, but not a single web page works. Usually, this results in a server error. And if they take quite a long time to load, then the problem may not only be a bad signal. This may also be related to DNS settings.

Photo: wireless connection parameters

DNS is a Domain Name Service server and is always provided by your ISP. And you should understand that without good work of this server, your work with the network will never be fast and high-quality.

Changing MTU

To understand what MTU is, you don’t need to be a programmer, but at the same time, most sites give quite complex definition this parameter, which is not always convenient, the most important thing is to know that MTU is the value of a parameter in the router, without which there will be no normal operation of the network.

It is recommended to change the MTU settings if you were unable to change the DNS settings or they themselves did not change.

That is, first of all, it is still advised to use the DNS parameters, and only after that proceed to MTU. This will help solve the problem when a web page does not launch for a long time.

Updating the application

So, if you are trying to access the Play Market, but you can’t, then you should try the simplest solution to all problems - updating the program. It's quite easy to do and won't take up much of your time. Moreover, it is logical to assume that this is the easiest way to do it rather than think for a long time about setting up the router parameters.

Photo: updating applications directly from the tablet

An update is a fairly quick and high-quality way to solve problems with the Play Market and its operation. You should also understand that there may be a slight snag in the operation of the program itself. In this case, they advise you to wait a while and come back again.

Installing utilities

Utilities, in short, are special programs for smartphones. They help make the job much easier and better. In order to make working with the Play Market easier, you can install additional utilities that will undoubtedly help with this. Such programs can help make working with the Play Market much easier, and will also make it so that there are no special problems.

Video: why the Play Market does not work. And how to solve this problem

Why Market doesn't work on my phone

The work of the Play Market is rarely problematic, but sometimes minor difficulties may arise. The reasons why this can happen can vary and have been described previously. But that’s it, the main reason why PlayMarket may not work is a change in the operating system.

This is what mainly affects it, and there is a way, the simplest one is to return to the factory settings, but there is some drawback here, all the information that was on the phone is lost.

This is probably something no one would want, so there is another quite effective way:


So, as we found out, the work of the Play Market is quite simple, and difficulties with it can rarely be encountered. But if they do arise, then you should first take those steps that are least harmful to the device itself and do not greatly affect the settings. Especially check the date and time, or wait for the Play Market itself to load.

Many Android device users encounter a problem when PlayMarket does not work on Android, as through Mobile Internet, and via Wi-Fi. Because of this, they cannot download any normal application, and installing programs from third-party sources is known to threaten the security of the smartphone. Usually, when the Play Market does not work on Android, it says “no connection”, “server error”, “an error has occurred” or “check the connection”. It’s worth noting right away that the Play Market may not work for many reasons. In this article we will look at all these reasons and methods to eliminate them.

Google Play Market does not open - If you notice that Google Play has stopped functioning on your smartphone, first try restarting the device. It's likely that your system is simply frozen. This happens quite often with all Android devices. It is worth saying that rebooting the device can fix bugs not only in the Play Market, but also in other applications that you have noticed are not working correctly. However, it may also be that after a restart the problem will not be solved. In this case, try another method to solve this problem.

  • Incompatible applications. In many cases, the Play Market refuses to launch due to applications that block the operation of the market, as a result, the Play Market does not work on Android and says an error has occurred or check the connection. The list of such programs is quite wide, but it usually includes various applications for hacking games - for example, the well-known Freedom. When downloading from sites about freedom applications, the instructions indicate that with this application enabled The play market may not work. It can be solved by disabling it in “Settings” - “Applications” (if you still can’t access the Play Store, reboot your phone or tablet). If you need to quickly install a gaming application and don’t have a lot of time to solve problems with the play market, then you can download games for Android on other sites.
  • Reset Google settings Play Market. In many cases, resetting the settings of this application helps to find a solution to the problem with the Play Market. To do this, follow the recommendations described in the instructions: - Open " Settings» smartphone:
    — Go to the section “ Applications”
    — In the list of installed programs, find Google Play Market
    — Then click on “clear cache” (if you are using an outdated version of the smartphone, you need to click on “ Erase data”)After you clear the application cache, it is strongly recommended to restart your smartphone. This action will allow operating system it will be much faster to detect the changes you make. If everything goes well, the Play Market will work and you will be able to download new programs and games. If he still refuses to work, read on.
  • Remove Google updates Play Market. Sometimes the Play Market on a phone or tablet does not work because developers release updates that are either not fully developed or are not compatible with your device. Try opening the settings menu of the Play Store application, as you did in the previous paragraph, and instead of clearing the cache, click on “ Uninstall updates”.This will return the application to its original state.
  • Reset the Services app settings Google Play". Often problems related to the functioning of Google Play are resolved by resetting the settings of this application. To reset all program settings, follow these steps: - In the main menu, find “ Settings»
    - Go to " Applications»
    - Find in the list " Google Play services»
    — In the application settings, click “ Clear data" or " Clear cache”Errors that have arisen in the application settings may result in the fact that the play market on Android does not work and says there is no connection.
  • Activate Download Manager. Sometimes the Play Market does not launch when the user disables the system application called “ Download Manager" In order to enable it, go to the “Applications” menu, find this program in the list (in the “ tab All") and click on " Turn on” or if there is no such button then just restart your smartphone and try using the Play Store.
  • Delete your Google account. Before following the recommendations of this paragraph, it is recommended to transfer all important data stored on the smartphone to some other storage medium. You can also synchronize data through your Google account. To do this, go to the settings through the main menu and find the item called “ Accounts" In the window that opens, select your “ Google“- account. Now click on the item that contains your email address. You will then be asked to select the types of personal information you want to sync. Be sure to do backup copy personal information and telephone contacts located on the smartphone. If you want to synchronize everything installed applications, then click the button on"(or "Options"). Now you need to delete your account and restart your device.

    All applications and all bugs that could interfere will be removed from your smartphone normal operation your device. Try going to Play Market. If it works fine, sync and restore all your data.

  • Set up the "hosts" file" If you actively use applications such as Freedom, this point will be especially relevant for you. Go to the application settings menu. In the list that opens, find Freedom and in its settings, click on the “Stop” button. After that, delete the application and restart your smartphone. Now check if Google Play has started working.
  • Reset Android settings. If you have tried all the recommendations described above and in your case they all turned out to be useless, you will have to move on to more radical measures. Such measures mean resetting all device settings. It's worth saying that this action is very effective and in most cases allows you to eliminate all bugs on the device. To reset settings, go to the menu " Settings»
    phone or tablet, find the section “ Recovery and reset" or " Backup and reset". Then click on the “ Reset”.Before performing the steps described above, be sure to make sure that you have synchronized all your data that is stored in the device’s memory. You should not worry about the information on the flash card, since resetting Android settings will not have the slightest effect on it. After performing the reset, restart the gadget and look at the result.
  • Check your Internet connection. Sometimes the Play Market does not open due to so-called external reasons. You can spend hours trying to delete accounts, perform factory resets, and do other similar actions, but none of them will bring any benefit. If this happens to you, then most likely the problem lies in more banal things. If you've tried all of the above and it doesn't help, check your Internet connection. Your provider is probably carrying out maintenance work or there has been some kind of failure in the wi-fi router. It also helps to turn off the Wi-Fi modem for more than 3 minutes, which leads to clearing the cache (temporary memory) of the router and subsequent new setting connections to the server. This may also be the reason that the play market on Android does not work and says there is no connection (or no connection).
  • Google account is disabled. The Play Market won't launch because you accidentally disabled your Google account. To enable it, you should open the settings and go to the “Accounts” section, where you should activate your Google account. After this, it is recommended to restart the device and check if the Play Market is working.
  • Check the date and time. If, when you try to launch the Play Market, you see a notification that the program cannot start due to problems with the Internet connection, then the causes of the problem may lie in the time and date settings of the device. To eliminate this reason, you need to go to the device settings and select the “ date and time" After this, check the box next to the item that says about automatically setting the time via the network. Due to the incorrect date, the Play Market may not work and says there is no connection or an error has occurred.

    • YouTube and Google Play (aka Play Store) are probably the two most popular and necessary programs on Android. Without the first one, you won’t be able to watch your favorite videos, and without the second one, you won’t be able to install any program or game on your tablet or smartphone. I think everyone will agree with this.

    And it’s very sad when YouTube or Google Play doesn’t work. Precisely when connected to the Internet via Wi-Fi. And this happens quite often. Not long ago a question on this topic was published on the site. It has already collected quite a few comments, so I decided to put the solution to this problem in a separate article. I'll tell you about the solutions known to me. Which, judging by the reviews, really work.

    And the problem is this. We take our phone or tablet that runs on Android and is connected to Wi-Fi networks, we open the same YouTube, and there is an error: “Check your network connection” and a gray exclamation mark.

    And in the Play Store through the same WiFi connection An error appears: "There is no Internet connection. Check your Wi-Fi or cellular network connection and try again."

    Although our smartphone is connected to Wi-Fi. You can even see this in the screenshot. No. Sites open in the browser. So the Internet is working. Other programs also have access to the Internet.

    Important point: Everything works via mobile Internet (3G/4G). The Play Store allows you to install apps, and YouTube videos are displayed and played. Doesn't work only via Wi-Fi. And as a rule, only through a specific Wi-Fi network and on all Android devices. And maybe on others too. It doesn't matter.

    Problem: There is no access to these two services from Google when connected only to a specific wireless network. Everything works through another internet connection.

    If you have YouTube and/or Market does not work through any connection, even through cellular communication, then in the article I will also try to collect solutions to this problem.

    To start:

    • Reboot your phone, tablet, Android TV box, or whatever you have.
    • Reboot your router. If there is such a possibility.
    • Check the operation of YouTube and the Market via another Internet connection. Mobile connection, or another Wi-Fi network.
    • Try opening a website in your browser mobile device. You can try going to the same YouTube. If nothing works in the browser either, different sites do not open, then see the article.
    • It is advisable to check if everything works on other devices.

    After these steps, you should already roughly understand what exactly the reason is. Well, start from the results of these checks if you ask a question in the comments.

    Let's start with the main solution.

    Changing DNS in Android if YouTube and Play Market do not see the Internet connection

    As practice shows, it is changing the DNS addresses of the Wi-Fi network that helps get rid of this problem. Why is this happening? Honestly, I don't know. Either due to problems with the ISP's DNS servers, or something in the router settings.

    Therefore, we need to register DNS addresses from Google in the properties of the “problematic” Wi-Fi network on the phone. Or register these addresses in the Internet connection properties in the router’s web interface. Let's consider both options. But I recommend checking everything on your own first Android device. If it works, and you have several other devices with the same problem, then you can try changing the DNS on the router.

    I will show you the example of a smartphone from Samsung. But there shouldn’t be any significant differences between other devices.

    Go to settings, go to "Connections" - "Wi-Fi". Click on your network and hold. A menu should appear where we need to select something like “Manage network settings”.

    These are DNS addresses from Google. Which I talked about in the article: .

    We check that proxies are disabled (No) and save the settings.

    After this everything should work.

    One point: in Android there is no way to specify only static DNS and receive the IP and gateway automatically. And that's not very good. Since disabling DHCP (automatically obtaining all addresses from the router), we have set a static IP address. In my case 192.168.1.164. And if, when you reconnect to this network, this IP address is busy, then we will not be able to connect. Unless you reserve this IP address in the DHCP server settings on the router.

    Therefore, if you have problems connecting to a Wi-Fi network, then know that it is most likely due to static addresses. Just change the last digit in the address (from 100 to 254), or back to Android settings install DHCP. And DNS addresses can be registered in the router settings.

    I show how to do this using the example of a TP-Link router.

    After this, all devices connected to this router will use the set DNS addresses.

    I hope you were able to solve the problem with accessing YouTube through the application and Google store Play.

    Additional solutions for connection errors in the YouTube application and Google Play

    It is possible that these two applications do not work even when connected to different wireless networks and via mobile Internet. In this case, check whether the Internet works on your smartphone at all. You can simply open a website in your browser. If the Internet does not work, then we are solving the connection problem. At the beginning of the article I provided a link to a page where everything is described in detail.

    Well, let's look at a few more solutions that may come in handy.

    Waiting from you feedback. Be sure to write if these solutions helped you. If they helped, what exactly? Perhaps you managed to solve this problem in another way, which you can share with us in the comments.