Nokia 1020 frozen. If the Winphone is frozen. Force reboot

Previously, we have already become acquainted with the description and technical characteristics smartphones, Lumia 720 and Lumia 620. You should also be aware that when using them, situations may arise in which you need to restart the phone or perform a factory reset. If you cannot figure out the procedure in this situation, then we will tell you about it in this article especially for you. The reboot procedure for Lumia 920 or Lumia 820 is below.

Normal reboot


A normal reboot is most often done by disconnecting the battery and putting it back into the phone. This procedure may fix some minor problems with your phone. U Nokia Lumia The 820 battery is removable, making it easy to remove. Simply remove the back cover and remove the battery. However, this procedure is not possible for Nokia Lumia 920, because... This model has a non-removable battery. To reboot, you need to do the following: Hold the Volume Down key and the Power button pressed until the phone vibrates 3 times. The phone should restart successfully and display the Nokia logo after a few seconds.

Hard Reboot


There are cases in which removing the battery does not solve the problem. In this case, you need to perform a hard reboot of your phone. We warn you in advance that when performing a reset, all data will be deleted from the phone. We recommend that you back up your data regularly. If your phone turns on, go to Settings > System > Restart Phone. This procedure will reset your phone to factory settings. If the OS does not boot, then you need to do the following: Step 1: Backup all data on the phone First of all, you need to do backup copy all your data. We recommend using for this cloud storage eg OneDrive. Windows Phone by default creates backup copies of contacts using your account Microsoft. This means that all your contacts will be saved in case you fail to turn on your phone. Step 2: Turn off your phone. Make sure your phone is turned off during this operation. Step 3: 3 Buttons to Reboot Almost all Nokia phones have the same combination of 3 reset buttons. To perform a hard reset, press Volume Down, Camera, and the Power button at the same time. Keep all three buttons pressed until the phone vibrates. Release the Power button and hold the Volume Down and Camera buttons for another five seconds. Step 4: The phone has rebooted! We hope our guide helped!

How to reboot Lumiya?

Even the most reliable phones can freeze. The reason for this is - incorrect work operating system or application error. Remove the battery and reinsert it - standard way solving the problem. But this is not possible in all models. For example, in Nokia Lumia, to remove the battery you need to contact service center. But is it possible to reboot Lumiya yourself? Let's try to figure it out.

Reboot methods

There are several ways to return your phone to normal operation.

The first method is the most gentle for a smartphone. It is similar to simply removing the battery, but without risking the operation of the operating system. Press and hold the volume down button and the phone's power button at the same time. After a few seconds, the smartphone should vibrate and reboot. This means that the data is updated and it is ready to work correctly.

The second method does not spare your settings, installed applications, downloaded data and photos.

  • If the phone is in working condition, then go to the “Settings” section and select the “Reset phone settings” option. After that, hold down the volume down buttons and the camera button. This function will delete all downloaded data, be careful. Create a backup copy or send downloaded data to removable media. All software errors will be corrected. Your Nokia will return to normal operation and will no longer frustrate you with system errors.
  • If your phone is frozen, try pressing the "power", "camera" and "volume down" buttons at the same time and hold them for a few seconds. Wait for vibration. After a few seconds the phone will work again.

Did your Nokia Lumia 920 freeze? Today in this article we will talk about ways to hard and soft reset this beautiful smartphone, which, alas, has a non-removable battery.

Unfortunately, it turned out that Windows Phone 8 does not have half the stability that Windows Phone 7.5 had. One of the main disadvantages of WP 8 is the frequent system freezes compared to WP 7.5. The situation becomes especially dire when a smartphone with a monolithic body, like the Nokia Lumia 920 or, freezes. That is, in such cases, simply removing the battery from the case is no longer possible—you simply can’t get to it—and the owner of an expensive smartphone immediately faces horror stories about how cutting-edge gadgets one day turned into useless “bricks.”

Nokia Lumia 920 Soft Reset

If this happens to you (the likelihood of this is simply anecdotally high), first try Soft Reset Nokia Lumia 920 ( Soft Reboot): Press and hold the Power and Volume Down buttons for 10 seconds. After this, the phone will vibrate 3 times and it will reboot.

If Soft Reset did not “revive” Nokia Lumia 920, the next step is Hard Reset (Hard Reboot). But be CAREFUL: there is a high probability of getting a “brick” that no one needs at the end. It is also worth considering that Hard Reset will lead to a COMPLETE loss of information stored on the phone.

Nokia Lumia 920 Hard Reset

We simultaneously press the Volume Down, Power and Camera keys until the phone vibrates, then release the Power button, but continue to hold the Volume Down and Camera keys for another 5 seconds. After this, your phone should return to factory settings.


For those for whom neither Soft nor Hard reboot helped and you have in your hands the very best “brick” you can find step by step instructions to “revive” the Nokia Lumia 920. However, the most acceptable option in in this case the non-working device will be returned back to the store.

It is extremely rare, but still sometimes a situation arises when a Windows Phone smartphone stops responding to user actions. This may be due to the incorrect operation of some program or a problem that arose during the process of receiving an OS update. In this case, the phone does not respond to touch presses or to pressing the hardware shutdown button, and the only way out is to initiate a forced reboot of Windows Phone.

For owners of Winphones with removable batteries, it is easiest to perform a forced reboot. Just open the back cover and remove the battery. For everyone who this method does not fit, Microsoft developers have provided another, universal method.


The essence of the method is as follows. You need to simultaneously hold down the power and volume down buttons for 10 - 15 seconds until the phone vibrates. The reboot will happen automatically and the freezing problem will be solved. To avoid a recurrence of the problem if it is related to third party application, it is advisable to remove its cause from the phone.


— Sometimes the smartphone may vibrate immediately after pressing the specified buttons. Do not release the buttons and wait for the second vibration, which will occur within 10 - 15 seconds.

- If you do not release the specified buttons after the specified time, your smartphone may display a black screen instead of the standard boot screen. In this case, manipulations with the volume down and power buttons must be repeated again.

If the freezing problem persists, you can try resetting the system to its factory state. You can return the phone to its original appearance by using the corresponding item in the settings. Since this will lead to the loss of all data, do not forget, if necessary, to backup all content that is important to you.


It is also useful to know about some existing service codes Windows Phone:

— Find out IMEI — *#06#
— Check the technical condition of the phone, including sensors, defective pixels screen and much more, software version - ##634#
— Engineering menu ##3282#

Using the latest code, you can speed up the Internet and reduce the rate of battery drain. How to use engineering menu, we'll tell you next time.