MTS “My Content” option: detailed description. How to disable the “My Content” and “Content Ban” services on MTS What is content provider MTS how to disable

MTS company is trying to adhere to copyright. To accomplish this, various organizations owning patents are involved in the work. For ordinary users the service was named “Access to the services of content providers. Content category 94". In our article we will tell you what it is.

What is this service “Content Category 94”?

Users on the Internet visit and view different software. It is mostly free, but there are exceptions. If one particular site maintains copyright, a person must pay a certain amount to access it. To use the data, you need to enter a password or agree to a push notification - for smartphones, just click on the screen.

Money is debited from the subscriber's personal account in automatic mode. The so-called billing allows you to do this. Thus, the user can easily pay for the service without sending an SMS. Since the MTS operator has an agreement in advance with content providers, the service is issued immediately after entering the site, receiving the newsletter, and so on.

It all happens like this:

  1. The subscriber visits the site and after agreeing to the newsletter or subscription, money is withdrawn.
  2. The write-off can be one-time or on an ongoing basis.
  3. There may be no warnings about paid content.

Features of the service

Users often complain that the option “Access to the services of content providers. Content category. 94" illegally withdraws money. At the end of the month, an invoice is issued for what the person did not use. In fact, the service was provided and even more than that, its subscription was subscribed by the subscriber himself.

Most likely, the person interpreted the push notifications for subscription incorrectly and clicked on it out of inertia. Notifications are often confused with antivirus requests, regular subscriptions, and much more. Sometimes the content provider connects by entering a phone number on the site. This is why entering your data on dubious resources is dangerous.


How to disable this service

  1. It is best to contact the MTS center. There, make a refusal in writing and demand a refund if the amount is not small. Often the operator meets halfway due to the subscriber’s ignorance of all the terms of the agreement when accepting it.
  2. On your smartphone, make a request *151*2#, in the menu click the number 2, then another 2 and 3. This will deactivate services connected to this moment. An alternative is to call *984#. This will not only disable the content, but also prevent it from being installed in the future.
  3. Personal Area MTS. It tracks all expenses in your account settings, so you can control them.

Always check the terms of push notifications that pop up on the sites you visit and don’t just click on them. As a last resort, if this happens, immediately write to the technical support of this site.

The “My Content” service provides an opportunity for MTS subscribers to manage paid services on cell phone. They can sometimes harm the user when intrusive information comes to the phone. As a result, money may be debited from your phone balance. to prevent this situation, you need to know how to disable “My Content” on MTS.

Disable “My Content” via USSD request

To cancel connected paid services, use special commands that are sent from your mobile phone. To use this method, follow the instructions:


As a result, your number will be disconnected from the “My Content” service and paid subscriptions will stop working.

Selective deactivation

It is possible to disable not all paid subscriptions, but only some of them, at your choice. To do this, proceed in the following order:

Through the SIM card menu

To refuse paid content received on your phone, use the service SIM menu. To do this, follow the instructions:
In the list of applications of your mobile device find the “Sim menu”, click on its icon to launch.

  1. Go to the “MTS services” section.
  2. Discover the services you want to cancel.
  3. Open the Received folder.
  4. Delete all received messages from this folder.
  5. Go to your phone's settings.
  6. Open the "Advanced" section.
  7. Open the Broadcast folder and set it to Off.

“Content Ban” service

This service does not interfere with the activation of options from MTS, but it prohibits calls to short paid numbers, and also does not allow sending SMS messages to connect paid services. You can activate “Content Ban” using one of the following options:


Contacting the MTS service office

By contacting a communication salon, company store or customer service office, you can resolve the issue of disabling or connecting services to your number.

  1. Take your passport and visit one of the listed MTS points.
  2. Ask a consultant or office worker to disable the “My Content” service on your number.
  3. Wait until the procedure is completed and you will receive a corresponding message.

In addition, you can cancel not all paid subscriptions, but at your choice. This must be communicated to the consultant in advance.

On the web portal services Moicontent.mts.ru

The “My Content” service has its own page, which describes in detail all the conditions of the service. To disable subscriptions on this portal, follow these steps:

  1. Go to the portal http://moicontent.mts.ru/.
  2. To log in, use the login and password that you use to log into your MTS Personal Account.
  3. Open the "Ordered Content" tab.
  4. Check out the active subscriptions on your number.
  5. Disable all paid services, or at your choice, following the portal's prompts.

Terms of service

The main function of the “My Content” service is the creation and organization of paid newsletters. The user can optionally select the information received on the phone. It will come in the form of text messages.

  • Informing subscribers.
  • Entertainment services.
  • Business.
  • News information.
  • Videos and music.
  • Sports news.

The service is provided to absolutely all MTS subscribers. The advantages of the service include the following factors:

  • The number of available subscriptions increases over time.
  • It is possible to subscribe based on interests.
  • Save time searching for data.
  • The subscriber is constantly updated on events.
  • Access to different content.

The disadvantages of the service include:

  • Possible access for scammers to write off money from your phone.
  • Connecting subscriptions without the user's knowledge.
  • The quality does not always meet the requirements.
  • High cost for some types of services.
Dear XX!

We are grateful to you for your trust and choice of MTS as a partner. Providing services high level is the principle of our work. We always strive to meet the needs of our clients and take your comments seriously.
In response to your request registered on 02/04/2017, we inform you as follows.

The volume of Services provided to the Subscriber is determined based on the readings of the ASR (clause 38 of Rules No. 1342, clause 5.1 of the MTS Terms).
The list of services provided to you is determined by the one you have chosen. tariff plan taking into account other services additionally ordered by you in accordance with the current offers of the telecom operator, as well as third parties (content providers), to whom MTS PJSC provides short numbers (service identifiers) to provide information and entertainment content services (clause.


1 of the MTS Terms and Conditions). The cost of access to the services of content providers is set separately. This cost is brought to the attention of customers on the official Internet site of MTS PJSC www.spb.mts.ru in the section For private clients/ mobile connection/ Entertainment and information/ Short number services.
The testimony of the ASR confirms the provision of content services to the subscriber number 911216xxx in the period from 10.20.2016 to 02.02.2017, provided by the content provider SMSKapital LLC as part of the “Subscription” service (in detail - Dostup_k_094_324.09401.000003, Dostup_k_094_3 24.09401.000007). The service was activated by your subscriber number 911216хххх on the website xxxdefka.ru.
The fact of gaining access to infotainment services on the website xxxdefka.ru was confirmed by the service technical support content provider SMSCapital LLC.
Please note that all content services are additional services and the client makes the decision to use them independently, based on his own needs and interests. By calling the subscriber number 911216хххх the owner of the number can activate the special “Content Ban” service, which restricts access to infotainment content services. This service is activated free of charge and has no recurring fees.
Thank you for your contact and we look forward to further cooperation.

Sincerely,
Ya.O. Khramov

What is this service “Content Category 94”?

Users on the Internet visit and view different software. It is mostly free, but there are exceptions. If one particular site maintains copyright, a person must pay a certain amount to access it. To use the data, you need to enter a password or agree to a push notification - for smartphones, just click on the screen.


Money is debited from the subscriber's personal account automatically. The so-called billing allows you to do this. Thus, the user can easily pay for the service without sending an SMS. Since the MTS operator has an agreement in advance with content providers, the service is issued immediately after entering the site, receiving the newsletter, and so on.

It all happens like this:

  1. The subscriber visits the site and after agreeing to the newsletter or subscription, money is withdrawn.
  2. The write-off can be one-time or on an ongoing basis.
  3. There may be no warnings about paid content.

Features of the service

Users often complain that the option “Access to the services of content providers. Content category. 94" illegally withdraws money. At the end of the month, an invoice is issued for what the person did not use. In fact, the service was provided and even more than that, its subscription was subscribed by the subscriber himself.

Most likely, the person interpreted the push notifications for subscription incorrectly and clicked on it out of inertia. Notifications are often confused with antivirus requests, regular subscriptions, and much more. Sometimes the content provider connects by entering a phone number on the site. This is why entering your data on dubious resources is dangerous.



How to disable this service

  1. It is best to contact the MTS center. There, make a refusal in writing and demand a refund if the amount is not small. Often the operator meets halfway due to the subscriber’s ignorance of all the terms of the agreement when accepting it.
  2. On your smartphone, make a request *151*2#, in the menu click the number 2, then another 2 and 3. This will deactivate the services currently connected. An alternative is to call *984#. This will not only disable the content, but also prevent it from being installed in the future.
  3. MTS personal account. It tracks all expenses in your account settings, so you can control them.

Always check the terms of push notifications that pop up on the sites you visit and don’t just click on them. As a last resort, if this happens, immediately write to the technical support of this site.

Many subscribers do not even suspect that sending SMS messages to short numbers can activate various subscriptions that eat up personal funds. “Content blocking” is a convenient option that prevents spending money by blocking SMS messages and calls to short (service) numbers.

general description

Activation of the “Content Ban” service protects subscribers from expenses and connection of unnecessary services. It is useful for children and people of retirement age who cannot independently understand the features of certain services and the paid options offered. This service will also be useful to subscribers who are tired of intrusive offers, spam and endless tricks with short numbers.


If the funds on the balance evaporate in an unknown direction, most likely the subscriber has subscribed to a paid service, but even he himself is not aware of it. To prevent any messages from being sent from the phone to short numbers, MTS users can enable the “Content Prohibition” option. It completely blocks access to suspicious short codes, which prevents you from wasting money on unnecessary subscriptions.

The functions of the Content Ban service include:

  • blocking the receipt of SMS messages from short numbers;
  • blocking random calls to short numbers;
  • blocking sending SMS messages to content numbers.

The option completely protects subscribers from intrusive content, in particular MTS info. However, its effect does not apply to phone numbers that belong to useful services.

Pros and cons of the service

The “Content Ban” service is activated completely free of charge, so any MTS user can activate it. It does not block the reception of messages from payment systems and banking organizations, so its connection will not in any way affect the use of an electronic wallet or credit funds.


The benefits of the option include:

  • free connection;
  • automatic blocking of unnecessary mailings;
  • inability to send messages to paid short numbers;
  • absence subscription fee for using the service.

It should be noted that “Content Blocking” is automatically disabled when subscribers switch to corporate rates. This service does not always work, so when receiving SMS messages, it is recommended to use the “Antispam” option. To do this, you need to send an advertising SMS to number 6333. You should always remember that any MTS user can become a victim of scammers, so if you receive any messages from paid services, you need to contact the specified number with complaints.

How to connect?

Many subscribers do not understand why funds disappear from their personal account in an unknown direction. As a rule, this is associated with the “secret” connection of paid newsletters. To prevent activation unnecessary services, you need to enable “Content Ban”. There are several ways you can do this:


  1. Internet assistant. Log in or register on the MTS website and go to your “Personal Account”. Absolutely all the services that the subscriber is currently using are displayed there. After this, you need to send the combination *111*25#, fill out the form that appears on the screen and enter the password (received on the phone after sending the request);
  2. Mobile assistant. Call 111 and listen voice instructions, complete the necessary actions;
  3. Service request. To immediately unsubscribe from all paid mailings and services, you can send a system request *152*2#. After that, activate the “Content Ban” by dialing *984# and pressing the call button;
  4. SMS message. Send a message with the text 21190 to 111;
  5. Visit to the service center. When contacting employees service center It is advisable to take your passport with you. Specialists will independently disable all paid subscriptions and activate the “Content Ban” service.

If the subscriber does not have time to visit the service center and does not have access to the Internet, he can simply call 0890 with a request to activate the service.

MTS category 94 content – ​​what is it? Lately, many users have been asking a similar question. Let's figure out the nuances together and suggest ways to disable paid content.

MTS is the largest operator in our market. The organization provides clients with a wide range of services - SMS, voice calls, Mobile Internet etc. The advantage of the operator is the ideal combination of price and quality of mobile communications.

But in addition to basic services, the company provides clients with access to additional features. One of them is ordering content. The subscriber can subscribe to services of interest and regularly receive information from them.

Content category 94 MTS - what is it?

Content of category 94 MTS is access to various additional services. For example, you decide to download paid software and subscribe through MTS. The company receives a request from the content provider and transfers the specified amount from the client's account to him.

Most operators have the opportunity to order such services. Paid content can be provided by the company itself or by third parties.

What is special about the service?

Many users complain that the operator has connected them to paid subscriptions without notice. It is natural that people blame the company, since it is the company that debits the funds from the account and transfers them to the content providers.

In reality, MTS is just an intermediary. The organization receives an official request confirmed by the subscriber. Since an agreement has been concluded with providers, the company activates the debiting of daily or monthly fees.

You may ask, how was this request to connect the service confirmed by the client? It seems like you haven’t signed up for any subscriptions? Fraud involving paid services is quite common on the Internet.

There are a lot of ways to force a user to connect a subscription. A person’s attention on the Internet is scattered, he rarely reads the information provided and carelessly clicks on various buttons and links.

Remember: the operator never connects subscriptions on their own! The company activates them only after receiving confirmation from the subscriber. Therefore, be very careful, read the terms and conditions on the sites and do not click on unclear links. This way you can avoid accidentally activating a paid subscription.

How to disable the services of content providers on MTS?

How to disable MTS content provider? Today there are several ways:

  1. Through the contact center.
  2. In the Internet assistant.
  3. With the help of the team.
  4. In the company's showroom.

How to disable content of category 94 MTS?

To disable all paid subscriptions, you can use the service to control expenses. Dial the request *152#, or immediately enter *152*22# so as not to have to figure out the menu. You should receive a confirmation message on your phone.

The second option is to establish a complete ban on receiving additional content. To do this, use the command *984#. After connecting the ban, a confirmation message should be received.

You can also contact a contact center specialist. You will need:

  • Dial 0890 on your phone.
  • Wait to be connected to an employee.
  • Ask to check subscriptions and disable paid services.
  • A specialist will manually perform deactivation.

You can visit the company office:

  1. Find your nearest salon on the map on the official website.
  2. Come to it with documents.
  3. Provide your passport to employees.
  4. Ask to review and disable paid subscriptions.
  5. Specialists will make a request and deactivate additional services.

The last method is a personal account. Log in and go to the services section. In it you can find all subscriptions and immediately disable them without contacting company employees.

How to avoid connection?

Remember: it is not the greedy operator who connects subscriptions to the number, but you yourself. But often the subscriber is misled by scammers, hiding paid services, forcing them to click on the confirmation button or follow a link.

To avoid searching for instructions on how to disable subscriptions, please take the following precautions:

  • Never follow links from your phone that were sent to you via SMS, instant messengers, or in social networks. It is possible that they lead to the subscription activation page.
  • Be careful when using and downloading various content. Always read the information provided before confirming an action.
  • Never provide your mobile number on unknown websites. The following scheme is usually used: write your phone number and confirm it in order to gain access to some functions of the portal. This method of deception is quite old, but some people still fall for it.
  • Enable Content Ban using the command *984#.

Recently, numerous subscribers have begun to ask questions regarding the deactivation of many options on MTS LLC, since the mobile operator can often offer services that are completely unnecessary for any subscriber. Moreover, it may happen that at some point the user will pay money for so-called paid subscriptions, which are installed on the subscriber’s account regardless of his decision: one fine day you will easily be able to see the invoice for your mobile phone, which will contain significant amounts for payment.

There are many options for disabling the use of subscriptions, and here’s what you can do:

  1. Dial your mobile request from your phone *152# and don’t forget to press the call button;
  2. Call the telecom operator directly at 0890, then add 0 to connect to a specialist;
  3. Log in to your Personal Account on the MTS website and disable unnecessary content;
  4. Contact any MTS communication store for help;
  5. Use the mobile assistant *111#.

Of course, the first thing you will need to do is contact mobile operators by phone to ask where such figures could even come from. In general, the answers to such questions can be very, very interesting and, most importantly, standard, since the employees of the MTS LLC Customer Service Center will never be able (or will not want) to answer directly. One way or another, if you do not know how to disable the content of the MTS provider, you are simply invited to read our material, which will tell you what exactly needs to be done in order to successfully solve the problem. And we will talk about this with you, dear users of the portal, in our article just below.

If you need to find out enough information that will make it possible to understand this issue, if you need to get maximum reliable facts in order to get away from the problem once and for all, welcome to the portal site, since this is where the latest news on many problems of using cellular communications is posted.

IMPORTANT: Do not forget that about 85% of the news relates to the Moscow region. In other words, if you need to solve problems in your own way as soon as possible mobile phone, then by accessing our website, you will have the opportunity to successfully overcome problems only when you comply with geopolitics. Of course, many numbers and USSD requests work in universal mode, but it is worth taking into account the above points. We also ask you to remember that the relevance of information can fade extremely quickly, since news and publications become outdated due to changes in work within MTS LLC. You need to know that you can get the most correct data when it is impossible to achieve your goal on the official portal of Mobile Telesystems LLC.

Disabling the content system together

In general, the MTS content provider is a system that is designed to perform the functions of alerting subscribers on a specific issue. This option involves the delivery of certain notifications, which end users do not always like, so sometimes the question arises of how to remove this service from your phone. If you need to solve a similar problem, if you need to deal with these shortcomings on your phone once and for all, just use the information that is provided on our website just below. Together with them you will easily achieve your goal.

  • If you need to understand how to disable MTS content, you simply need to pick up the phone and dial a number like “0890” + “0”. What it is? The specified set of numbers is a pass to the sphere of assistance from the company’s Customer Service Center. Once you dial the specified telephone number, you will have to wait several minutes for the final person on the line to answer you. This happens because users constantly call the Communication Center to solve numerous problems. It is not yet possible to resolve such issues, so you need to wait from 1 to 5 minutes. In general, after this you will need to inform the employee on duty of the necessary points and expect a successful solution to the problem.

  • Need to understand how to disable the Content system? – This option is called one concept, which is interpreted as “Content Prohibition”. This can be done by contacting phone number type “0890” + “Call”. After this combination of numbers you will be able to get to the information robot of MTS LLC. Following his instructions, millions of subscribers have already been able to solve their problems.

IMPORTANT: You must remember that you need to enter the required steps by pressing the keyboard keys on your phone.

  • MTS content can also be turned off through a personal appeal to the company’s office. If it is more convenient for you to refuse the service through the intervention of experienced specialists, it is best to go to the central portal of Mobile Telesystems LLC, where in the required section there is a complete list of the required office addresses. This will save you a lot of time. Remember that it is best to take your passport or driver's license with you before your visit, as you will be asked for documents on the spot.
  • If you need to understand how to connect content to MTS, it is best to call either the Unified number “0890” + “0”, or the “home” number of the form “8-800-250-0890” + “Call”.
  • And finally, it is supposed to disable paid MTS content by dialing a number like “+7-495-766-0166” (roaming) or by sending a request to email type " [email protected]»

The questions regarding the deactivation of the content option on Mobile Telesystems LLC are not as difficult as it might seem at first. In general, you can solve them as quickly as possible if you know how. And the website portal is one of the places where the task is completed quite quickly.