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Hongkong Post or in other words the national post of Hong Kong as an organization was founded in 1841 and until 1860 was under the jurisdiction of the Royal Mail of Great Britain. Over the years, the history of the postal service underwent another important restructuring and, after the annexation of Hong Kong to the PRC, it became the largest postal service in its own right.
Currently, Hongkong Post is managed by, but is an independent organization with its own sorting facilities and well-established logistics.
If you need to track a Hongkong SpeedPost shipment, please note that it will not be possible to track it through the same form, there is a tracking code, and the track code looks like EE274154983HK.
Actually tracking by Hongkong Post Air Mail not as informative as for example, most often, after sending the order you will see only one status:
- HK, Handed over to carrier / Left for destination
Even without strong knowledge of English, you can understand that this status indicates that the parcel is being exported from Hong Kong. As a rule, your parcel will receive this status within 1-2 weeks from the moment the goods are actually sent, so be sure not to lose sight of this moment, and in case of delays or lack of information about the movement, .
After export, the status of the track code will temporarily stop updating, this happens with all parcels from China without exception; in the case of Hongkong Post Air Mail, there may not be new statuses for 30 days, after which information about import to the destination country will appear.
Unlike many other methods of delivering parcels from China, Hongkong Post Air Mail tracking after export does not end, as happens with the same, but goes right up to the moment of delivery.
The most ordinary parcels, as a rule, are delivered within 30-60 days, the time can be longer, it is not uncommon for people to receive their parcels after 90 days. From our experience of orders for Aliexpress, we can say this: if the package has not arrived within 60 days from the date of actual dispatch, then the chances of receiving it later are almost zero, so keep an eye on it, and 2-3 days before its completion.
Registered items are usually delivered in 20-45 days. IN in this case There is no need to worry, since the parcel is registered, and you can always find out about its current location, since you can check Hongkong Post Air Mail tracking at any time.
After your parcel has departed from Hong Kong and arrived at the local sorting point in the destination country, you should track it on the website of your country's postal service; for Russia, this should be done on the official website of the Russian Post.
There is no need to panic as many do when they see that their track code is not updated for 1-2 weeks, as noted earlier - it is in export and all this time the track code status will not be updated until the parcel is not imported into the destination country.
If we talk about real delivery times, and not the formal ones that we are promised, then usually delivery of a parcel via Hongkong Post Air Mail takes approximately 30 days. As a rule, expensive parcels arrive faster, and this applies not only to the Hong Kong postal service, but also to other carriers.
In general, reviews of Hongkong Post Air Mail are positive, because it is not for nothing that it has been used for so many years to send goods from AliExpress, while many other once popular methods have fallen out of sight.
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To track your parcel you need to take a few simple steps.
1. Go to home page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.
Try it, it's not difficult ;)
If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.
If there are any difficulties with the statuses on English language, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.
Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.
If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.
In these information blocks you will find 90% of the answers to all your questions.
If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.
To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"
If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.
If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .
If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.
If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... parcels go on different routes, different ways, they can wait 1 day for shipment by plane, or maybe a week.
If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.
If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:
If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.
If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)
Hong Kong Post was formed back in 1941, now it is included in the government department and provides a huge number of services - from logistics to trade. It is through Hong Kong Post mail goods are sent that, for one reason or another, cannot be processed by China Post, while delivery and tracking of Hong Kong Post parcels occurs at a higher quality level compared to the main service of the Republic of China.
Hong Kong Post tracking
If when ordering a product in one of Chinese online stores You have chosen hong kong post delivery, tracking your parcel by number will not be difficult. You can do this on the service website, having first completed the registration procedure and subscribed to notifications about changes in order status. The hong kong post track number looks like this: two Latin letters, then nine numbers and again letters pointing to postal service- H.K. Through hong kong post, you can track your order not only on the official Internet resource, but also using sites that track numbers of different services. This is convenient, since you will know the location of the order even after handing it over to the courier. Product delivery occurs within 40 days.
What is important to know when receiving a Hong Kong Post parcel?
When placing an order, you cannot write your address in Russian. It was because of this that many recipients had problems - the parcel arrived in the wrong city and at the wrong address. The system only accepts orders in English, and may make an error when constructing a route if the address is in Russian or Ukrainian.
Another important point- for high-quality tracking of hong kong post parcels, choose a reliable courier in your country. You can negotiate with the carrier so that, after clearing customs, the order is picked up by, say, Pony Express, and not Russian Post, since many clients do not risk sending expensive goods through the latter. Therefore, a big plus is that Hong Kong Post allows you to independently choose which service will handle your parcel in the destination country, so that you can always track the hong kong post cargo.
Not all products from Chinese online stores successfully pass customs. For example, if you order a device that has magnets and choose regular free shipping, the package may be sent back to China. Not all services undertake to solve problems at customs; it is easier for them to send the order back, but Hong Kong Post in most cases meets the customer’s expectations.
Hong Kong Post is a unique carrier that began operating in 1841. In those days it was a colossal breakthrough. 36 years later the company became a member of the Universal Postal Union. People have the opportunity to send parcels all over the world. Nowadays, the company is a constantly developing international carrier.
The main goal of the company is complete focus on customer needs and continuous development. This carrier is widely known to customers as one of the most reliable, and by entrusting your shipments to Hong Kong Post, you will never worry about the integrity of your parcels.
How to track your parcel using Hong Kong Post tracking system
Almost all carriers offer parcel tracking service, and Hong Kong Post is no exception. Using this system, you can easily get information about a letter or parcel. Tracking from Hong Kong Post is a simple tool that will help you get a thorough report of the location of your package, or the exact date of delivery of your package.
In order to track your shipment, you need to know the Hong Kong Post tracking number. Customers receive a parcel number at the time of dispatch - each shipment has your unique tracking number. If you arrange delivery online, you can receive your track number via SMS - it will be sent to you by the online store. To track your parcel, you should enter its track number in the field above - and you will always receive the most up-to-date information about the shipment.
Reliable delivery worldwide
Nowadays, online orders are very popular, and therefore the popularity of delivery services is growing. Therefore, when choosing a carrier, you always try to find the most reliable one who can deliver the package intact.
For parcels coming from abroad, it is always important to be able to find out what is wrong with the parcel and where it is located. If you often use the services of various couriers, then it is much more convenient to use a service where they will all be collected. That's why we invite you to try our site website is one of the popular online resources that works equally quickly on both computers and mobile devices.
The Hong Kong Postal Department is not an independent organization, but a structural division of the Chinese postal operator China Post. This hierarchy was formed in 1997, when the former British colony of Hong Kong became part of the People's Republic of China, while maintaining autonomy in legislation and monetary matters, as well as its own representation in international organizations.
Rules dictated by Hongkong Post
Since China Post is part of the Universal Postal Union, its Hongkong Post department, in turn, is subject to the uniform requirements of the UPU. There is a list of restrictive and prohibitive rules that must be followed when using the services of Hongkong Post. In particular, international postal items, accepted for shipment by Hongkong Post, have restrictions on weight and dimensions, as well as content.
Weight restrictions. The weight of a small package should not exceed 2 kg, the weight of a parcel should not exceed 10 kg.
Dimensions restrictions. For small packages: minimum size items - 90x140 mm, maximum size - no more than 900 mm in the sum of length, width and height, no more than 600 mm in each dimension. For parcels: no more than 1500 mm in length, no more than 3000 mm in the sum of length and girth.
Content restrictions. A list of limited or completely prohibited items for shipment is published on the official website of Hongkong Post. You should familiarize yourself with it immediately before sending the shipment, because the list may change.