After flashing the firmware, the play market does not start. Play Market does not work (no connection) and other errors

The problem of the Play Market not working (today it is Google Play) is quite unpleasant and is faced by thousands of Android device owners every day. If this problem has not bypassed you, then in this material you can gain a little knowledge and quickly put your smartphone or tablet in order.

Various errors and glitches that may cause the store to not work Google Play, are caused by several reasons, after carefully studying which you can quickly solve your problem and do everything to avoid encountering it again in the future.

Why isn't Play Market working for you? Main reasons

Let's look at the reasons in more detail:

The service really doesn't work. This case is a very rare occurrence. But if it does happen, you just need to wait until its work is resumed.
The date and time on the device is wrong. Generally, this reason will cause a “no connection” notification error in most cases.
There are problems with the network. Make sure the Internet is working and the connection is established correctly. If you use Mobile Internet, we advise you to look at us.
Freedom program. It always blocks access to Google services.
Changed hosts file. As a result of installing and using certain applications, such as the above-mentioned Freedom, system partition Android some changes are happening, in particular in the hosts file. In this case, the user needs to make a small editing of the file, returning it to its original state. How to do this, look below in this article, where ways to fix this problem are discussed.

Ways to resume the functioning of the Play Market

Let's consider ways to solve the problem depending on the reasons. If you know the cause of the problem, you can immediately select a solution from the list below. If not, then you will have to try all the methods.

Reboot your device. This simple action helps in approximately 50% of cases. By the way, we recommend rebooting the system if errors occur during operation of any other programs.
Make sure that software"Google Accounts" is enabled. This can be done by going to the Settings menu, then to the Applications section, and then selecting the All tab. Scroll down to the bottom where disabled programs are located. If you find “Google Accounts” here, just select and enable it and everything should work. Otherwise, read on for other methods.
Reset Google settings Play Market And Google Services Play. To do this simple operation, you need to go to the settings menu and select the section responsible for managing applications. Next, find these applications in the list and apply “Erase data” and “Clear cache” to each of them. You also need to apply “Uninstall updates” separately to the Google Play Market.
Reinstall Google Play. First remove installed version Google Play (in older versions of Android this is Play Market), and then download the latest current one on this moment version. Install the program and reboot the device.
Make sure your system is set to the correct time. There are cases in which the date and time get lost. As a result, after trying to open the store, users often see a “connection failed” error. To solve the problem, you need to go to the “Settings” menu, then “Date and time”, and set real time, date and your time zone.
Check the availability of your Internet connection. Make sure the Internet is turned on and working on your device. Open your browser and try to go to any website.
Configure hosts correctly. Many of us use programs that silently make some changes to the system hosts file. One of the most common such programs is Freedom, with which you can make free in-game purchases using so-called “fake data”. If you use this utility or a similar one, you must first stop it by going to “Settings” -> “Applications”, then find the desired program and click on it. Now select "Stop". Then remove completely.
To edit the hosts file, you must have root rights. We recommend using a file manager to search and edit Root Explorer or ES Explorer.

It has content something like this:

And it should be like this:

All garbage automatically created in this file must be removed. To do this, follow the instructions (using the ES Explorer application as an example):

— Launch the file manager and go to the system root (top level) by clicking the “/” button at the very top of the application window.

- Find and open the folder called “etc”.

— This folder contains the hosts file we need. Open it as text and remove everything unnecessary from it. Then save and make sure that there is now only one line left with the text 127.0.0.1 localhost.

After this procedure, try to see if the Play Market is working.
Reset settings to factory defaults. We recommend using this method only as a last resort, when no other actions have led to the desired result. The fact is that as a result of such a procedure with internal memory device, all information is deleted and it would be nice to have backup copy to restore your data later.

To perform a reset, go to “Settings” and select “Backup and reset”, and in it the item “Reset data” (in earlier versions of Android: “Privacy” -> “Reset data”).

The Play Market is a very powerful service of applications and other content for the Android mobile platform, which is maintained by Google. If it does not work on your smartphone or tablet, then most likely you have experienced one of the problems described above, since hundreds of specialists are responsible for the technical condition of this service and are constantly monitoring it.

If nothing works or maybe you know other ways to solve this problem, please communicate below in the comments, helping other users.

Digital Play service Market is the main source of applications where you can download any game or program. However, almost all owners of gadgets of this OS have encountered a problem like: “My play market doesn’t work on Android.”

Problems with the inability to connect to the application store may be the following:

Google server failures;
connection problems (no internet);
incorrectly set date and time;
failure to download updates, etc.

In this article we will look at everything possible reasons and solutions to the issue of lack of access to Google Play Market on Android.

First, let's take a look at the simplest and effective ways, thanks to which you will quickly restore access to the application store. If Google play does not work on Android, you should use the following methods.

Reboot the gadget. Firstly, this service may not work due to lack of Wi-Fi connection. Secondly, the system itself may freeze due to insufficient random access memory or a simple glitch. In any case, by rebooting you will kill two birds with one stone.

Reset data. The play market may have stopped working due to a large number of temporary files (cache) and configuration data. In this case, the user must remove the unnecessary “junk” of the program. To do this we will do the following:

Let's go to the system "Settings".
Activate the “Application” panel (or its equivalent – “Application Manager”).
Let's select an item from Google Play Market.
Click on: “erase data”, “clear cache”.

Remove updates. Failures when updating a digital store are also a fairly standard problem: the application may not update completely due to interrupted data transfer, so we must reset the update to its original state. Open the Play Market and click “uninstall updates”. Reboot the device.

These steps help in most cases, but there are a number of special problems where you need to apply alternative solution. Let's look at other circumstances.

Google Accounts is not activated in Settings

In some situations, the store does not launch due to a failure of linked accounts. With this problem, there are 3 things to consider.

First, activate the service " Google Accounts" Very often this program crashes, after which it turns off. You must go to the “Application Manager”, activate the “All” tab and find the item: “Google Accounts”. We enable the service and reboot the gadget.

Secondly, working with a Google account. Sometimes the shared Google account does not interact with the Play Market - what to do in this case? We do the following:

Go to “Settings”.
Let's go to the main configurations section.
We look for the “Accounts” item and go to it.
From the entire list of accounts we find the line “Google”.
Select your account (...gmail@com).
We check for active synchronization opposite “Google+”, “Gmail”, “Application Data” - enable synchronization everywhere.

Third, enable the download manager. Very often this is the solution to the following question: how to update google play services on android if the play market does not work? It's simple:

Go to “Settings”.
Click on the “Applications” item.
Select the “All” option.
Find "Download Manager".
We erase the data.
We turn on the program.
Reboot the device.

Very often this helps to update services and even complete the update of the play market.

Still didn't help? Then we go all-in and start looking at all the mistakes and ways to solve them.

All ways to troubleshoot the play market

Method number 1 - check the connection. You will be surprised, but when the system writes that there is no connection, it is quite possible that there really is no connection. Check your 3G-4G data transfer or Wi-Fi connection and try opening the market again.

Method number 2 - delete your Google account. If the account is new and there is nothing important in it, you can delete it immediately. If you store a lot of important data on it, you should first make a backup copy. Here is the algorithm of actions:

Open “Settings”.
Select the “Accounts” item.
Click on the “Google” section.
Select an account.
On the right top corner There are three dots - click on them.
Select “Synchronize” to backup your data.
Click “Delete account”.

For now, the market on Android still does not work for you, since it is not tied to your account. Now you must re-add your Google account, enter your username and password, and then reboot your device.

Method number 3 – check for incompatible applications. We are talking not only about virus software, but also about programs and games installed from external sources(APK files downloaded from the Internet). Open Settings and go through all the apps: any adware or app you are unfamiliar with should be removed.

Pay special attention to the Freedom application - it can bypass the Play Market license and emulate in-app purchases. As you understand, the service will not like this very much. There are three options to consider:

1 – standard deletion(it rarely helps);
2 – removal using special software (for example, History Eraser);
3 – deleting the application using Root rights.

Method No. 4 – reset to factory settings. If you were unable to start the service, it can be reinstalled along with a clean operating system.

Go to “Settings”. We find the item “Restore and reset”. All important information we save, import contacts into a file, archive data - only after all these actions do we perform a reset.

In order to save data, it is very convenient to use a MicroSD card: we import contacts there, move all important information, and then reset the system. The files on the SD card will remain intact.

Click on “Reset settings” and confirm the operation.

Method number 5 – checking the date and time. Due to the fact that your device is set to use the time zone, the time in the system is constantly lost, which is why it does not sync with the application store. In this case we:

Go to “Settings.”
Deactivate the “Network Time Zone”.
Setting the correct time.
Set the correct date.
Reboot the device.

Method No. 6 – setting up the “Google Services Framework”. Another reason - a large number of temporary files in Google services. In this case, we carry out the standard procedure for changing configurations:

Go to “Settings” – “Applications”.
Select "All".
Find the Services Framework.
We erase the data.
We erase the cache.
Let's reboot.

Method No. 6 – work with the hosts file. This file is a storage of IP addresses and the ability to access the Internet. This solution is quite complicated, as it requires the installation of Root rights, namely the installation of Root Explorer or other software.

After obtaining Root rights, we give the program access to the file manager. We find the system hosts file in the directories: /system/etс/. It opens through the editor, we add the IP address to it: 127.0.0.1 localhost.

Method No. 7 – fix Telegram blocking. Roskomnadzor, at the same time as Telegram, banned about 20 million more addresses, which also included Google services. To remove the blocking, we need to download the APK file of the VPN client, complete the connection request, select one of the countries and try to launch the Play Market again.

In some cases, problems arise due to a lack of communication between your device and Google servers. Let's take a look at these errors.

Google Play service does not work: problems with servers

“Google play market does not work on Android, there is no connection” - as you have seen, this is often not your fault, but the fault of operating system failures and other problems. However, Google itself may be guilty of this.

In some situations, the company's servers may not work. This does not happen so often, but if all the above methods did not help you, most likely you just need to wait until the company’s system administrators get the servers working.

However, here too you can find the human factor. When we are unable to contact Google server, and more often this happens when you add an account again, this can mean the following:

you entered the wrong email (mail from Mail.ru or Yandex does not work in the Google system, enter an address ending in gmail.com);
you installed wrong time(you can correct the date and time by going to the Clock application or the settings of your gadget);
you do not have access to the Internet (try opening a browser in the background and launching a website).

And one more thing: in some versions of Android OS there is an item in the settings - “constant data transfer”. Go to your network settings and make sure you have it activated.

If the error connecting to servers is still present, then you can try two more options. 1 – install a utility to clean the system of excess junk using an APK file (Clean Master, as an option) and clear the cache of all applications on the device. You can do this through a standard application manager, but specialized software will cope with the task better and faster. 2 – find the GoogleContactsSyncAdapter.apk file through Explorer, delete it, download the APK file from the Internet and reinstall it into the system.

So we've covered everything possible ways to return access to the play market digital service. First try simple methods recovery; Resetting to factory settings and activating Root rights is already “heavy artillery” when none of the methods helps you. If you still can’t launch Google Play on Android, describe the problem in the comments. We hope that our article was useful to you.

Quite often, Android device users encounter the error when trying to download content from the Play Store. But before that, everything worked perfectly, and authorization in Google was completed.

A similar failure can occur out of the blue or after the next Android system update. There is a problem with Google's mobile services package.

The good news is that the fix this error as easy as pie.

Any user, even a beginner, can correct the error described above. To do this you need to do three simple steps, each of which in a separate case can independently solve your problem.

Method 1: Deleting Google Account

Naturally, we don’t need a complete deletion of your Google account here. It's about disconnecting local account Google on a mobile device.

After performing these steps, the problem may already disappear. If the error is still there, you will have to move on to the next step.

Method 2: Clear Google Play Data

This method involves completely erasing files “accumulated” by the store Google applications Play during his work.

Then it is advisable to repeat the steps described in the first step, and only then try to install again the right application. With a high degree of probability, no failure will occur.

Method 3: Uninstall Play Store updates

This method should be used if none of the above options for eliminating the error have brought the desired result. In this case, the problem most likely lies in the Google Play service application itself.

Here, rolling back the Play Store to its original state can work great.

All you need to do now is turn on the Play Store and install the updates again.

The problem should now go away. But if it still continues to bother you, try rebooting your device and repeating all the steps described above again.

Checking date and time

In rare cases, eliminating the error described above comes down to a simple adjustment of the date and time of the gadget. A failure may occur precisely because of incorrectly specified time parameters.

Therefore, it is advisable to enable the setting "Network date and time". This allows you to use the time and current date information provided by your operator.

In the article we looked at the main ways to resolve the error "You must be signed in to a Google account" when installing an application from the Play Store. If none of the above worked in your case, write in the comments - we’ll try to figure out the problem together.

operating room Android system is by no means sinless. Many smartphones based on it from time to time produce a variety of errors, unnerving the user. Perhaps one of the most serious errors is related to the Play Market. For some owners of portable gadgets, it suddenly stops functioning, although it worked perfectly before. Today's article will try to help you bring Google Play back to life.

It is necessary to understand that the client himself Play Market is a regular application - it is not part of the operating system, as some people might think. In this regard, no one is immune from the fact that the client fails. The reasons for this can be completely different.

This program is updated regularly. If you prohibit this process, then soon your client will become obsolete. Partly for some people the Play Market does not work precisely for this reason. Although most often there is still a way to update the application, as a result of which the client’s functionality is restored quite quickly.

But most often the problems are caused by the state of the operating system itself. Some internal processes are interfering with Google Play, which is why a message with an error number is displayed on the screen. It is curious that this number most often means nothing even to an experienced professional who regularly repairs smartphones. In any case, you can get the Play Market to work if you use our guide.

First of all, reboot your device. In many cases, this simple action solves the problem. Proceed to the following steps only if there are no visible changes after the reboot.

Reset Play Market application settings

As mentioned above, the client Google Play is an ordinary application that is preinstalled by the device manufacturer. Therefore, no one will forbid you to reset the client settings if it stops working. This process is no different from resetting any other program. Namely, you need to do the following:

Step 1. Go to " Settings».

Step 2. Go to the section " Applications" It may also have the name " Application Manager».

Step 3. Find Play Store in the list and click on it.

Step 4. In the settings window that appears, click on the buttons " Erase data" And " Clear cache».

Usually this method solves the problem. But in some cases even this does not help.

Uninstalling Play Market updates

If the Play Market does not open for you even after deleting all its settings, then you need to try to get rid of all updates to the program, returning it to its original state. To do this, you need to go to the client settings window described above. In it you should click on the button “ Uninstall updates».

Some time later operating system will eliminate all updates that the Google Play client was receiving. As a result, it will become exactly the same as you launched it immediately after purchasing the smartphone, when you just entered the data from your Google account.

Working with Google Play services

The functioning of the Play Market and many other pre-installed applications directly depends on the state of the program " Google Play Services" You will not see its icon in the menu or on the desktop. However, this program launches simultaneously when the smartphone is turned on - it takes up a fairly large amount of RAM. If you have problems not only with the Play Market, but also with some other applications, then you can try clearing the Google Play Services settings. To do this, perform the following steps, some of which have already been described above:

Step 1. Go to " Settings».

Step 2. Go to the section called " Application Manager" or " Applications».

Step 3. Click on the program called " Google Play Services».

Step 4. Click on the button Clear cache».

Check the functionality of the Play Market. It is possible that the problem has been resolved.

Working with Google Services Framework

Sometimes problems with the Play Market can arise due to unstable operation separate process Google Services Framework. In fact, it cannot be considered separate program, but you can still find it in the Application Manager. So, here you go:

Step 1. Visit " Settings».

Step 2. Go to " Applications" or " Application Manager", depending on the smartphone model.

Step 3. Go to the " All» and click on Google Services Framework.

Step 4. Here click on the buttons " Erase data" And " Clear cache».

That's all. This may well help, although the likelihood of this is not very high.

Other services

In the same “Application Manager” you can find other services on which the operation of the Play Market directly depends. If any of these services are disabled or unstable, you will not be able to download the application, and sometimes you will not even get to Google Play.

Go to the service settings page " Google Accounts", located in the tab " All" Please note that this service is not disabled. If this is indeed the case, then click the " Turn on».

In the same way, check " Download Manager" If it is disabled, then click on the " Turn on».

A malicious application, popularly called a virus, could disable some of these services. That's why we recommend that you read the article talking about.

Removing a Google account and restoring it

If all the methods discussed above do not help, then more serious measures will have to be taken. For example, you can try deleting your Google account and then creating a new one. In some cases this really helps.

Here we will not describe in detail the methods for deleting and creating an account. We have already written about what needs to be done for this. Just follow the following links:

Removing applications that block the Play Market

There are special applications that completely block the functioning of the Play Market. If you suspect any of the programs of this, then remove it. In particular, you should eliminate or at least disable Freedom. This app allows you to make in-app purchases for free, but in return it does not allow you to use Google Play. Before deleting a program, do not forget to click on the “” button in its menu. Stop».

But everything won’t end with Freedom removed. After this you will have to configure the file hosts. To access it you need . If you have them, then install a file manager that can penetrate deep into the system. It could be ES Explorer or less susceptible to advertising Root Browser. Next, launch the file manager and go to the path /system/etc/.

Find the file hosts(it's one of the few that doesn't have an extension) and click on it.

In the case of Root Browser, you will be prompted different types files. Select " Text Document».

Select the application with which you will edit this file. This can be absolutely any text editor. In our case, the choice fell on “ Documentation».

Leave in the file only the line that you see in the screenshot. If it is missing, then write it down.

Full reset

If the above steps did not help, then you will have to. Our separate article contains detailed instructions, describing all your actions necessary to complete a complete reset.

Attention: this way you will lose all user files. Therefore, it will not be superfluous to return music, photos, contacts and documents to your smartphone later.

This method does not help only in absolutely incredible cases. If the Play Market was functioning after purchasing the smartphone, then its functionality will be restored now.

Internet connection and time

Finally, let’s mention a couple more reasons why the Play Market does not start on Android. The first is, no matter how trivial it may sound, the lack of an Internet connection. Check your mobile balance. Also check your internet browser to see if it loads different sites. You can also connect to Wi-Fi networks, usually with her using Play Market is always open.

Another cause of problems with Google Play is incorrectly configured time. Be sure to set your time zone, otherwise Play Market will complain about it. You can also check the box next to the items “ Network time zone" And " Network date and time", in this case the settings will be made automatically.

The Play Market (Google Play) application is a convenient way to get new programs on Android devices. Like any other application, it is subject to glitches and errors that disrupt the service. Let's figure out why the Play Market doesn't work on Android and how to fix the problem yourself.

If your phone does not access the Play Market, do not rush to delete the application or run to the service. Most often, the problem is solved by the simplest actions:

Check your Internet connection - is Wi-Fi connected, are sites loading in the browser. If there is no network, the Play Market will not launch.
Reboot your device by turning it off completely and then back on. Restarting automatically removes most system errors.
Check the set date - if the value is incorrect, the store cannot be launched.

If, as a result, the Play Market on Android still does not open, proceed to the next steps.

Adjusting application settings

One of the reasons why the Play Market (Google Play) does not work is errors in . Android applications constantly collect and save various information to the device’s memory, which helps them work faster. Over time, errors accumulate in the cache, disrupting the operation of programs.

To clear saved data:

open “Applications” in the menu;
Find “Google Play” in the list and click on it;
in the window, select “Erase data” and “Clear cache”.

Reboot the device and check the service. If problems appear after installation new version utility, additionally select “Uninstall updates”. The program will be restored to its factory state.

If the Play Market crashes on your phone, it is additionally useful to clear application data:

Google Play Services.
Google Services Framework.

Consistently erase the cache and roll back updates.

It is also useful to check the operation of the Download Manager and Google Accounts services. They are responsible for receiving updates and identifying the user; if they fail, you will see that there is no connection or a connection error. You can find services in the general list of applications - click on the name, if the “Enable” button is active in the settings, click it.

Eliminating incompatibility

Installation third party programs– a common reason why it doesn’t work on Play device Market. This applies to utilities that block Google Play to bypass its restrictions - downloading paid programs with fictitious payment. If you have installed Freedom or its equivalent, you will not be able to access the Play Market. It is not always possible to fix the problem by removing the pest program - it leaves entries in system files, completely blocking access to the store.

To solve this you need root rights and any file manager. Then do this:

Open the catalog system, there is a folder in it etc.
Look for the file in the list hosts, without extension. Save a copy of it in another folder.
Open hosts V text editor.
Leave one line in it - “127.0.0.1 localhost”, delete the rest.
Save the file, reboot.

Deleting an account

When the Play Market does not work on a tablet or smartphone, sometimes it is useful to relink account on Google. In order not to lose personal information - contacts, mail, photos and music, first synchronize the data by creating a backup copy:

in the menu, go to the “Accounts” section and the “Google” item;
click on your address mailbox;
check the boxes for saving, and click the button with 3 dots to launch “Synchronize”.

When the copy is ready, select “Delete” from the same menu. Reboot and connect your Google account again via the address Email.

Resetting the settings

If all else fails, you will have to implement full reset settings. The method is radical, but it helps eliminate the most serious problems in work. The device will return to factory settings, all errors will be deleted - along with all user data. Therefore, first save photos, videos and music to a memory card or PC, so as not to lose them, synchronize your Google account data.

For complete cleaning:

in the menu, find “Backup and reset”;
activate “Reset settings”;
confirm the operation and wait for it to complete.

After the reboot, re-link your Google profile to the device and upload the saved data back.

Error codes

If the Play market displays an error code when opening, you can guess from its value necessary actions to eliminate:

malfunction error code 504: download failed, clear cache;
491: delete and re-link your Google account;
919: There is not enough memory space, delete some files or applications;
927: update in progress store, wait until it ends;
941: Occurs during update, delete Google data Play.

Features of Meizu

Meizu owners should act a little differently. The developers of these gadgets included a special installer in the shell for working with Google utilities. For initial installation, proceed as follows:

on the main screen, go to the “Best” folder;
install “Google Services” from the selection of applications; you will need an Internet connection;
Restart your phone and the Play market will appear on the screen.

The Google Installer icon will remain on the system - you can remove it or leave it to use in the future for troubleshooting possible errors service.

If there is a problem with Google Play on Meizu, just reinstall the store. If you uninstalled Google Installer, download it from the "Best" folder. Run the installer, click on “Uninstall” below to erase the Market. Then re-install the application and link your Google account to it,

Conclusion

We figured out what can cause failures and errors in the Play Market. Usually, to eliminate errors, it is enough to restart the smartphone; if there is no result, clear the saved data and the cache of all system utilities Google. In the most difficult cases, a full reset will help - the device will completely return to factory settings, getting rid of the accumulated information garbage.