Probably the most common mistake among Android users is a crash in Google applications. Today we will talk about one of them: “App Play Market stopped." This notification constantly pops up when you try to download or update any application. You will learn what to do first when this error occurs and what options will be useful to you.
What is this error?
Failures in the App Store can occur for a variety of reasons: an outdated version of the software on the phone, a full data cache, synchronization errors with the connected account on the phone. In rare cases, it's all to blame third party programs and even viruses that can block some system options.
Error in Android - Play app Market stopped
How to fix an error in Samsung devices
This problem is very common on Samsung smartphones and tablets ( Galaxy Tab, Grand Prime, etc.), which have their own proprietary version of Android OS. Next, we will describe a list of priority instructions, which, by the way, are suitable for other Android devices. I won’t write about the standard ones - restart the device, wait a little, write to support, etc.
Checking for updates
System updates are definitely an important part of the stability of your Android. They contain fixes and improvements to many functions. Be sure to check that they are up to date on your device.
Reset all Google services
The second step is to reset and erase all temporary data in “Google Services Play" And "Play Market". This is done as standard:
Don't forget to perform a thorough cleaning of your device. For example, Samsung has a system cleaner called Smart Manager. With its help, you can optimize battery consumption, free up memory, RAM, and check security settings. It is also possible to use third-party utilities, such as Master Cleaner.
Account synchronization
After all the cleaning, you need to check if there is a failure in the synchronization of your Google account and reconnect the account itself. Follow the path "Settings" – "Accounts" – "Google". Click on the active account, after which you will be taken to the synchronization menu. At the top there will be three dots (menu), there is an item Delete account. records. Erase all data, and after rebooting, activate your account on your smartphone again. This reconnection will help ensure full synchronization with cloud data. Try using the store.
Use analogues
If nothing works for you and the “Play Store application has stopped” error remains, the last option is “Reset settings”, which will erase everything from the device. The extreme case would be new firmware. If you don’t have time to do this at the moment, then you can safely use similar stores.
- Amazon AppStore is a good service with many applications, however, the only drawback is that it is aimed at Western users.
If on the screen Android devices A message appears indicating that the Services application Google Play stopped, then to fix the problem you need to clear the cache, re-add your Google account or reinstall Google Play services. One of the methods listed will definitely help fix the error if done correctly.
Clearing cache
The first method that will be recommended on any forum is to clear the Google Play cache. This can be done through the Android settings:
- Open Settings, go to Applications (on some Samsung phones may be called "Application Manager").
- Go to the "All" tab to see a list of all programs, including those built into the OS.
- Find the Google Play app and click on it to open additional settings.
- Click Clear Cache to delete temporary files.
To apply the configuration, be sure to restart the device (you can simply turn it off and on). If this does not help get rid of Google Play stopping, clear the cache of another application - Google Services Framework. The correct functioning of Google Play Services depends on its operation, since the Framework is responsible for exchanging data with Google servers and information synchronization. The procedure for performing the operation will be similar:
- Open the Applications section in Settings (Application Manager on Samsung).
- On the Find All tab of the Google Services Framework.
- Open advanced settings and clear the cache.
Reboot your device again and check if the built-in Android app glitch is resolved.
Adding an account
So, you cleared the cache, but the problem remains. The error “Google Play Services application has stopped” appears, what should I do next? Try deleting and adding your Google account again. The user profile performs a huge number of functions, so reinstalling it can have a positive effect on the work of the built-in Android applications.
- Open the “Accounts” section in the settings (on some firmware you just need to find the “Accounts” field).
- Find your Google account.
- Click on it to open the sync settings. Expand the additional menu and select “Delete account.”
Please note: deleting your account will result in the loss of data associated with it. Therefore, it is recommended to back them up.
After deleting your profile, go to settings again and click “Add account.” Select Google, enter your email and password to activate your existing account. After re-authorization, check whether you managed to get rid of the error with stopping Google services.
Reinstalling the application
How to fix the error if clearing the firmware cache and re-adding the Google account did not help? There is another proven method, which is to reinstall the application. The method works equally well on all devices, be it a Samsung flagship or a Chinese budget smartphone.
Reinstallation means that you first remove the built-in programs. However, this cannot be done: you can only erase and reinstall Google Services updates. This will allow you to get current version applications without errors. To be able to erase updates, you must disable the Device Administrator feature.
- Open the "Security" section in Settings.
- Scroll down to Device Administrators. Click on it to open additional settings.
- Uncheck " Remote control" A window will appear explaining which operations will become unavailable as a result of deactivating the function. Click Disable.
After deactivating the “Administrator”, you will be able to manually remove and install updates to Google Services. After completing the task, you can re-enable “Administrator”, as this is enough useful feature Android.
To remove app updates:
- Open "Applications" in Settings. Go to the All tab.
- Select Google Services.
- The “Uninstall updates” button will be active. Click on it and wait for the operation to complete.
Google Play Services is needed so that you can update Google applications or install new applications.
They ensure the functioning of important applications, among which we can highlight such as.
You can also configure privacy and access to necessary applications that are responsible for energy saving.
Thanks to the application's services, a wide variety of games will become more convenient, searches without access to the Internet (in offline mode) can be speeded up several times, and maps installed on the gadget will look more realistic.
What Google Play services are responsible for
Google Play is pre-installed software on almost all devices.
Its main task is to ensure normal functioning critical applications your device.
Among them are the following: authentication in certain Google services, synchronization of contacts on your device with other gadgets, access to energy saving and privacy settings.
Google Play Services: How to Update
App developers are tirelessly working on updated versions that try to remove bugs found by users in previously released versions.
Updates are usually downloaded automatically if your device is connected to .
How to update applications if the device has not been connected to the Internet for a long time? To do this you need:
- Connect your device to the Internet. It is recommended to use unlimited Wi-Fi connection, since some applications draw a lot of traffic.
- Open, in the search type “Google Play Services”.
- A window with applications will open, under each of which two options will be offered: “update” and “delete”. When you click on the first one, your applications will be updated.
Google Play Services: Most Common Errors
What to do if your gadget shows “An error has occurred in the Google Play application”?
It all depends on what kind of error it is. Let's look at the most typical of them and methods for solving them.
Most often it occurs as a result of bad things. Reboot the gadget and .
If the problem persists after rebooting your device, try visiting the store via Mobile Internet. You can also try cleaning Play data Market.
Most likely, your Google account has either been deleted or “banned.”
You need to delete the installed account, then first create it, then add a new one.
The path to deletion is as follows: first select Settings, then the General Settings tab, the next step is Accounts, select Google.
Most often it occurs if the application and Google services themselves are updated at the same time.
The best solution is to wait until Google Play updates, then set the application itself to update.
With this error, you cannot download this or that application, or update it.
This may occur when using multiple accounts on a gadget, or when trying to purchase the same applications for two or more accounts.
First, delete the app on one of your accounts.
If this step does not help, you need to clear your history Google search Play (the path is as follows: select Play Market Settings, then click Clear search history).
Such errors may indicate that this or that application cannot be downloaded due to problems with the account itself.
How to solve the problem: you need to start new account, having first deleted the old one.
The removal path is as follows: Settings – Accounts – delete account (non-working). After which you need to reboot the gadget, then go to accounts. Now log into the newly created account.
Then go to Settings, select Accounts, then Google, find, click All, then delete old data.
One of the most common mistakes. Indicates a lack of space where the application is downloaded and installed.
First, you need to free up space by deleting those applications that you no longer need or multimedia.
DF-BPA-09 Error Processing Purchase
An error may occur when trying to purchase an application.
To fix it, you need to follow the following path: go to Settings, select Applications, then the All button, the next step is to select Google Services Framework, then you should clear the data of the application that cannot be installed.
Error 941/927/504/495/413/406/110/rh01/rpc:aec:0
Such errors may occur when you try to download apps from Google Play. The causes of errors can be different, but the way to overcome them is universal.
First you need to start deleting all data installed application Google Play.
To do this, you need to go to Settings, then select Applications, go to the All tab, then select Google Play, click Clear data and.
If this method turns out to be ineffective and errors still remain, try completely deleting your account from the gadget, then reboot your device and try to log into your own again.
If this error appears, there is no need to worry about your gadget or software - the problem lies in Google’s servers, which for some reason beyond your control have become unavailable for some time.
The only method to solve the problem is to wait a while until the servers are restored.
Google Play doesn't work: how can I start it?
In Google Play, just like in any other applications, certain errors are possible.
You can find a way to solve the problem different ways. Below are more details about the most effective ones.
Check your Internet connection. The first step is to check whether your device is connected to the Internet (Wi-Fi or ).
If you are connected to Wi-Fi but there is no network, rebooting the router may help.
Reboot your device. An effective method that can help in almost any situation when it arises, both in Android system, and on Google Play in particular.
First clear cache, then you need to delete data in Google Play app.
Find the Settings section.
In the submenu that opens, select “Application Manager” (“Applications”), then go to the “All” tab
In the window that opens, select the following options: “Erase data” and “Clear cache”
Clearing the Google Play Services cache may also help. Find it, select About App, then tap Clear Cache.
The first step is to enable previously disabled Google applications. If the gadget is turned off " Google Accounts", "Google+", "Google Services Framework", this can also cause possible problems with Market.
You can check whether these applications are enabled using the following path: Settings, then Applications, select Disabled.
Check that the date is correct. The reason may be the wrong date on the device. Change the date, or better yet, synchronize it with the time on the Internet.
All this can be done in Settings, section - Date and time.
We hope you have resolved all Google Play Services errors.
Like any other application, Google Play is not protected from malfunctions. It may not open, fail to load content, freeze, or crash with an error. All this happens infrequently, but if it does happen, you need to know how to quickly fix the problem. Depending on the situation, solutions may vary. Let's start with the simplest thing.
1. Make sure the problem is on the user's side
The first thing to do if you have problems with Google Play is to check the service on other devices. You can launch the store in a browser on your PC or ask someone close to you to open the application on their smartphone.
If the problem occurs not only on your gadget, then there is no need to do anything. Most likely, some kind of failure occurred on the side, and it will soon be fixed. If the store does not open or is not working correctly only for you, you need to perform one or more actions from the list below.
2. Force close Google Play
In many cases, simply restarting the application helps. You can close it in the list of active processes or through the “Applications” settings section. There in the search you need to find “Google Play Store" and click "Stop" or "Close".
3. Restart Wi-Fi
It is possible that the problem lies in network connection. To exclude this option, you should try restarting on your smartphone, and also check for problems when connecting to the mobile operator’s network.
If your smartphone does not connect to the Internet at all, but still shows a stable Wi-Fi connection, you should restart your home phone.
4. Turn on airplane mode
Often, Google Play can be directed in the right direction by simply switching to airplane mode and exiting it after a few minutes. Surprisingly, this really helps, especially if the app store has frozen during some loading.
You can launch airplane mode or “On an airplane” from the system or settings in the “Wireless networks” section.
5. Reboot your smartphone
If problems arise in the operation of Android applications, a simple reboot of the smartphone will never be superfluous. Difficulties with Google Play are no exception.
6. Delete cache and Google Play data
Quite often, the problem lies in the accumulation of irrelevant and temporary data from the Google Play application. To get rid of them. you need to open “Applications” in the smartphone settings, go to Google Play and there in the “Memory” section select reset and cleanup.
It is worth considering that if you delete application data, you will need to log in again the next time you open Google Play. If this does not help, perform the same cleaning of the Google Play Services application.
7. Check your date and time settings
Problems with date and time synchronization may be the cause of app store malfunctions. You can check the influence of this factor by simply enabling or disabling the use of network time. This can be done through the system settings in the “Date and Time” section.
8. Uninstall Google Play updates
Uninstall the Google Play application itself in a standard way It’s impossible, but it’s quite possible to get rid of the updates downloaded for it. This will allow you to roll back to old version program, which may be more efficient.
You can remove updates through the “Applications” settings section, where you need to select “Google Play Store” and click “Delete updates”. Depending on the system, this button may be either visible or hidden in an additional menu in the upper right corner.
9. Update Google Play manually
If all of the above methods did not allow you to revive the application store, then you should try installing a more recent one or even the same one. Google version Play manually. In both cases, the application will simply update the current version.
For manual update You will need to download the Google Play APK file and install it from the smartphone’s memory. In the settings you will need to allow the installation of unknown applications, which the system will ask you about automatically.
10. Delete your Google account and log in again
Sometimes restore work Google applications allows re-authorization on a smartphone. To implement this, you need to open the “Users and Accounts” section in the smartphone settings, select account Google and remove it from your device.
Many users have encountered a situation where the Play Market does not work on Android. Today we will talk about the easiest way to deal with this problem. In addition, we will try to understand the main causes of problems and give the most effective advice for their rapid elimination.
In fact, there are a lot of reasons why an application does not enter the Play Market. These include those that are directly related to the device system itself, and those that are caused by a malfunction in the account, and those that occur when there is no connection to the Internet via Wi-Fi. Often users say, for example, “I can’t register” or “I can’t register in the Play Market”, “no connection”, “I don’t know how to change the country in the system” and the like. Today we will talk about each of the possible problems.
Next, we will look at several of the most common ones and try to understand what to do if Android does not log into the system. We will try to understand the reasons, and in addition, we will find the simplest ways to resolve any problems.
Android freezing
Android system freezes. A very common occurrence that leads to work stoppage. What to do if the program does not work precisely because of this? A simple procedure of rebooting the device will help to cope with this situation. It is also interesting that this technique works well not only with Google Play services, but also with most other applications.
Problems with settings
If the Play Market does not work, then this may indicate problems in the settings. This may also prevent the user from logging into the system. A common reason for this system to fail, especially on tablets, is incorrect settings. Help in this situation is simple - you need to reset the settings. To remove unnecessary information, you need to go to the settings menu and select “Application Manager”. After that, in this item that opens, you need to find the corresponding section and open the control window. Next, you just need to clear the cache (or erase all data).
After completing the procedures, you need to reboot the device: this will allow the system to see the changes you have made. As practice has shown, after performing these procedures, all problems with the operation of the application are resolved. If after this you are bothered by the thought that “why can’t I go to the Play Market,” then consider the following situations.
Problems with the update
Frequent problems with the application store occur just after a system update. The reason for this can be different: from problems and defects in the updating files themselves, to the usual low performance of the device, which simply cannot accept the changes. The Play Market stops working and starting even in cases where the update is not installed. Deleting updated files can help in this situation.
In order to carry out this procedure, you need to enter the device settings menu, select “Application Manager” and open the Google Play Market window. Next, in the options that open, you need to click on the “Remove updates” item. This action will change the service and return its missing files to their original state.
Google Play services crash
Often, problems with the functioning of the application are related to the Google services system itself, which may simply not be installed or connected incorrectly. Here the user will only be helped by completely clearing the settings of this system. To do it you need:
- go to settings, select “Applications” and open “Google Play Services”;
- after which you simply open the menu of the program itself and clear the cache.
By the way, this problem can also occur if the user accidentally disables the Download Manager application. The only way to deal with this is to return the application to work. To do this, go to the settings menu of the device itself, select the appropriate item and connect the program. Typically this should work and the installed service should turn on. If this installation does not help, but White screen the application will not start loading, proceed to the next steps.
In some cases, when all the previous methods do not help and the Play Market stops loading even after 1 minute, you have to delete your entire Google account. But here you need to be very careful: such a procedure can lead to complete loss of data, so everything important files you need to copy it first.
It's easy to do:
- Sync your device and back up to cloud storage account.
- In the settings menu, find your Google account and open the synchronization menu.
- Select the items that are important to you: contacts, personal files, music, photos.
- After this, delete your account.
- When you visit again, your device will prompt you to simply restore all data via backups. After a reboot, this problem usually disappears.
Please also check that you have entered your account login information correctly. It may stop opening the app store if you entered the wrong information as when registering. Need to do simple thing: Make sure the items required to register on your device are correct.
Internet problems
Another extremely common reason for disabling the Play Market service is a problem with the Internet. If you notice any malfunctions in the functioning of applications, the device starts to write “No connection”, then you need to first check the presence of a network connection and the quality of the connection. If there is no connection, you should try to restore it. Very often, a simple restart of the router or reloading the connection data helps. If there are no changes in Wi-Fi operation after this, then you should contact your operator for help.
date and time
There are situations when the device shows and writes that there is no Internet, “No connection” and the Play Market does not open. But at the same time, the Internet on a tablet device or phone works fine. It will be difficult for an inexperienced user to understand why the Play Market does not work in in this case. But often this incident is associated with incorrect date and time parameters. Before you start interacting with them, check again to see if there are any connection problems. If they are not there, then feel free to replace the date.
You can deal with this if you manually reset the date and time to match the calendar or ensure that these items are synchronized with the network.
- To do this, in the device menu, find the “Date and Time” item, select the “Network Date and Time” checkbox, and in addition, “Network Time Zone”.
- Then reboot your device and enjoy your work.
If this does not help solve the problem, then try contacting service center your tablet or smartphone. Specialists will help you understand the causes of problems.