Samsung won't turn on with smart tv remote. Setting up and connecting the Samsung Smart Touch Control

Samsung Smart Control is a touch remote remote control, which comes with Samsung TVs with the Smart TV function and released after 2012. With it, you can not only control the TV, but also the set-top boxes connected to it, as well as the Blu-ray player. In addition, it is thanks to this remote control that you can change channels, increase or decrease the volume and perform other actions using voice commands.

Its main advantage is the touchpad, which is located on the front side and occupies about 40% of the total area. With it, you can perform both ordinary actions related to setting up and controlling your TV, and working in a browser. Thanks to the touch panel, cursor control becomes as simple and convenient as possible.

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Smart Touch Control Features

The remote control for Samsung TVs with the Smart TV function, among other things, has a hydraulic sensor - a motion sensor. Thanks to him, you can control the TV by moving the remote control. In order for the cursor to appear, just touch the touch panel. Then he will move in accordance with the movement of your hand.

You can switch between menu items using the joystick. Also, some models have the ability to display a virtual remote control (similar to a virtual keyboard on a computer). With it, you can quickly set up your TV, activate certain functions and edit content.


To find out about the source of the signal, you need to touch the wheelbarrow. If you hold your finger on it, then you will see a list of available channels. If you press touch panel being in the Smart Hub section, a window with the parameters of the element that you have selected will open in front of you. You can switch between its panels by swiping left and right.

Using this device, it is desirable that the distance between it and the TV is no more than 6 meters. Otherwise, the signal may not reach.

To date, such remote controls are bundled with TVs of the H, K, J and F series, which have the Smart TV function. Depending on the series, the devices themselves will also differ. And not only externally, but also the features of the setting.


Connecting the Smart Touch Control

Series F (2013) Series H (2014) Series J (2015) Series K (2016)
  1. Insert AA or AAA batteries.
  2. Press the power button.
  3. Press the "Pairing" button on the back.
  4. Hold it down until the Bluetooth icon appears on the screen.
  5. Wait for connection.
  1. Install batteries in the remote control.
  2. Click on the start button to start the TV.
  3. Hold "Return" and "Guide" at the same time.
  4. Hold them down until the Bluetooth icon appears on the screen.
  5. Wait until the connection is completed.
  1. Insert AA batteries (2 pcs).
  2. Turn on the TV.
  3. Press "Extra" and "Return/Exit" at the same time.
  4. Wait for the Bluetooth icon to appear and connect to the TV.
  1. Insert 2 AA batteries.
  2. Turn on the TV
  3. Press and hold the Back and Play/Stop buttons.
  4. The display will show "Connecting to Smart Remote".
  5. When the connection is completed, "Pairing completed" will appear.


When connecting for the first time, it is advisable to keep the remote control at a distance of no more than 50 centimeters from the place where the signal is received.

If you cannot set up

If you are unable to set up your Samsung Smart Touch, try the following steps:

  1. Make sure the batteries are charged. If this is not the case, a warning will be displayed on the screen.
  2. Remove and insert the batteries again. Make sure they are correctly positioned.
  3. Unplug the TV from the socket and plug it back in.
  4. Make sure it's the remote for this TV.
  5. Try setting up the remote control again.

Hello!
I repaired the TV yesterday myself, with a grill grate.

My Samsung 5 series TV stopped responding to the volume buttons, then all the buttons on the remote control and the joystick on the TV itself, and on 10/28/17 the TV stopped responding to the power off and sleep buttons.

Symptoms:
1. August 2017, the TV stopped responding to the sound volume buttons, while the signal reception indicator blinked, but the function did not work, Smart Hub either worked or did not work. Because a TV set is needed only for watching YouTube and sometimes 1 channel, then this was critical;
2. September 2017 the TV stopped responding to all buttons of the remote control and joystick, except for the on / off and sleep mode buttons, but sometimes (late night, early morning) there was a reaction to all buttons; sometimes functions were reassigned between the buttons;
3. On October 28, 2017, the TV stopped responding to all power off and sleep buttons.

Finding a solution to the problem:
I must say right away that because the TV set is 3 years old and knowing that the same people as me work in the service centers, I decided to contact the Samsung service center or the TV repair when I did everything right myself, and the initial condition was to fix the TV set without disassembling it, because stupidly lazy.
The TV model is UE40H6230AK, but in the end you will understand that this information has nothing to do with the result:
1. I read almost all the Russian-language forums of the CIS where the problems of Samsung TVs were discussed (I learned a lot, thought a lot (no more than 10 minutes) and did it quickly);
2. Changed the batteries in the remote control (did not help);
3. I disassembled and cleaned all the boards and contacts of the remote control with alcohol (alcohol did not help the remote control, but it helped me);
4. Checked the socket and power plug of the TV (did not help);
5. I checked the power outlet, disassembled it, pulled out the contacts, assembled it, checked the ground (it didn’t help);
6. I checked the protective zero and the machine in the switchgear. shield, extended contacts (did not help);
7. Reset smart settings Hub via menu (didn't help);
8. Through the service password (from some forum), I reset Smart Hub, built-in browser settings, cleared the cache, turned off Wi-Fi (did not help);
9. Through the advanced access password (from some forum) I got access to all factory calibrations, settings and functions. There I was looking for the Bluetooth on / off function, because even then, in addition to Bluetooth, I checked everything that was possible (it didn’t help);
10. Because all that could help me those. I already did support for Samsung, then I called there only to clarify whether it was possible to turn off Bluetooth. The technical support manager repeated resets and resets through the external access password, checked the factory settings, at the same time explaining that there is no software on / off Bluetooth, only disassemble and disconnect the antenna with your hands, also discussed with him the option of stupidly gluing half of the laptop to the TV and using the TV only as a screen - the conclusion was that it was premature (in general, it was interesting and pleasant to talk, but it didn’t help);
11. Consistently, observing the reaction to the buttons, disconnected all devices and wires from the TV, turned off all devices with Wi-Fi and Bluetooth in the apartment (did not help);
12. Took cellular telephone and started searching Bluetooth devices under, above and around the TV, a “9th generation Samsung TV” device was found under the TV, the signal is stronger, obviously this is the TV set of the neighbors below, to interrupt the signal you need a metal mesh or grate that was found in the gas stove - grill grate 500x500 mm.
I put the grill grate on the floor, under the carpet, under the right corner of the TV (there is a Bluetooth antenna) and all the functions of the TV started working without disassembling the TV, without a useless trip to diagnostics and service centers so that everyone who wants to pay 500-1000 rubles for "watch": )

In those. Samsung support by phone did not refute that the seizure of the functions of one Samsung TV set by another older generation telecom is possible and they have no solution to the problem.

Modern man is used to living in comfort. More and more we are surrounded by household and electronic devices that make life easier. Now, it is even difficult to imagine watching TV without a remote control. If you have accidentally locked the remote - either by unintentionally pressing it yourself or by children playing, this seems like a huge problem, which we will help you solve in this article.

Ways to unlock the remote control from a Samsung TV

Important: if it is not possible to remove the lock from the remote control using the methods described below, you should seek advice from experienced craftsmen samsung tv repair center.

Method one

Samsung TVs have a very useful mode for hotels - "HOTEL MODE". It also blocks any actions from the remote control. Inclusion sign this mode, most often, is that you can only switch channels, but other actions cannot be performed from the remote control. To unlock it, you need to go to service menu. Keyboard shortcut to enter this section for different models different and, as a rule, spelled out in the documentation for the TV. If the information about entering this menu is not displayed, then you should use the following combinations:

  • On the remote control in standby mode, you need to press the "DISPLAY", "MENU", "POWER" buttons in turn. This must be done consistently and with a minimum time interval between clicks.
  • If it doesn't help, try pressing the following keys in sequence: "MUTE", "1", "8", "2", "POWER"
  • As a rule, the following combination is suitable for European-assembled TVs: "STANDBY", "DISPLAY", "MENU", "MUTE", "POWER"

Entering engineering menu, reset all hotel mode settings.

Method two

Also, the remote can be locked in another way. Some remote control models are blocked due to falls or mechanical damage. To unlock the remote control, blocked for this reason, you need to remove the batteries from it, hold down the "POWER" button, and, without releasing the button, insert the batteries back. After performing such an action, the lock should be released.


If the remote control does not respond to button presses, then the batteries may be dead on it. If replacing the batteries does not solve the problem, then it is most likely defective. In this case, it is better to contact specialists for its testing.