Trade in your iPhone and get a discount on a new one. Apple has launched a program in Russia to exchange old iPhones for new ones with a surcharge

The day before yesterday Apple launched the Trade-In program in Russia, you know about this.

To understand exactly how it works, we went to the only place where this program is currently active - the re:Store. We need to figure it out, because the official terms are vague.

Spoiler: because they are unprofitable. For those interested, there are independent trade-in services where they give much more for an old iPhone.

🔥 Only now you can exchange any iPhone for iPhone X under special conditions - with a discount of 2000 rubles. on account of the surcharge.

For example,

iPhone X 256GB: 91 999 RUB 89,999
iPhone X 64GB: 79 999 RUB 77,999

The iPhone that is being exchanged for the promotion must be in good condition, with all working elements and without an iCloud password.

Which iPhones are accepted for Trade-in from Apple

For clarity, the following participants participate in Trade-in:

  • iPhone 4
  • iPhone 4s
  • iPhone 5c
  • iPhone 5s
  • iPhone SE
  • iPhone 6
  • iPhone 6 Plus
  • iPhone 6s
  • iPhone 6s Plus
  • iPhone 7
  • iPhone 7 Plus

Accepts any colors and memory sizes. The iPhone itself must be in full working order, not drowned, with a working Touch ID, with an intact display.

The following models of any colors are offered for exchange with an additional charge:

  • iPhone 6 32GB
  • iPhone 6 Plus 128GB
  • iPhone 6S 32GB
  • iPhone 6S 128GB
  • iPhone 6S Plus 32GB
  • iPhone 6S Plus 128GB
  • iPhone 7 32GB
  • iPhone 7 128GB
  • iPhone 7 256GB
  • iPhone 7 Plus 32GB
  • iPhone 7 Plus 128GB
  • iPhone 7 Plus 256GB
  • iPhone SE 32GB
  • iPhone SE 128GB

Please note that Trade-in involves only models from the list above. You cannot make an exchange for, for example, a discontinued iPhone SE with 16 GB memory.

Here is Apple's Trade-in algorithm. What is done and how

1. You come to an official Apple reseller and bring any iPhone, starting with iPhone 4. The iPhone kit is not required.

2. You say you want to trade in your old iPhone for a new one -
and which one specifically. You take off the iPhone case and show it to the consultant.

3. Employee inspects your old iPhone: Are there any scratches, cracks, chips, dents. Is the case bent or the screws wrinkled?

4. You turn off the Find iPhone function on the spot, sign out of Apple ID, remove the lock password and Touch ID. There is no need to erase information.

5. They connect your old iPhone to your computer and run an unknown service program from Apple. It reads some “service data” from the iPhone.

It is not yet known whether the program determines the originality of the installed components or whether repairs have been carried out. Please note that an employee cannot make a decision on Trade-in without a conclusion from the program.

My opinion is that the closed service Apple Service Toolkit is used. He is, but you will not enter him. Only authorized resellers and service centers have access.

6. Based on the results of this check, the seller is shown either a refusal or an amount in rubles that Apple is ready to provide as a discount on Trade-in. This amount will be deducted from the full store price of the iPhone you want to exchange for.

Example. You brought an iPhone 6s 128 GB in perfect condition and want to exchange it for an iPhone 7 32 GB. Apple priced it at 18,000 rubles.

The new iPhone 7 32 GB costs 49,990 rubles. This means that your additional payment for Trade-in will be 49990 – 18000 = 31990 rub.

By the way, my iPhone 7 Plus 256 GB was valued at 25 thousand rubles.

7. If the discount amount and surcharge are satisfactory, a Trade-In agreement is drawn up, in which the owner agrees to all the conditions, confirms the transfer of the device and waives claims.

8. There is a discount on the new iPhone, which is displayed by the Apple program. You pay the required amount in cash or by card. You can also take out a loan for this amount, but not installments.

9. Leave the store with a new iPhone, leaving the old one there forever.

A couple of thoughts about the official Trade-in Apple

The Russian version of “trade-in” differs significantly from the American one. In the USA you will receive gift card with a denomination equal to the cost of your previous iPhone and you can use it at any other time.

In Russia you must select the new iPhone model on the spot from the range available here and now. You can’t leave to think about the certificate or wait for the desired iPhone model to be delivered to the store.

Besides this, I have a question for price, which Apple bills for older iPhones. It is clear that this is not charity. But what kind of prices??

For example, I have an iPhone 7 Plus with 256 GB ideally. This is how much my iPhone costs on online flea markets:

DamProdam buys an iPhone 7 Plus 256 GB in perfect condition for 37,000 rubles;

On Avito they offer an iPhone 7 Plus 256 GB in perfect condition for 44,000 rubles;

Apple gives some 25,000 rubles for the iPhone 7 Plus 256 GB. WTF?

Well, one more thing. Trade-in conditions are determined not re:Store, but Apple. All complaints about prices are against them. On the contrary, the restaurant is great for launching this program first and immediately throughout Russia. The only strange thing is that Apple is hiding behind them.

In the meantime, your opinion is interesting. Have you tried to go in and find out how much Apple will give for your iPhone?

If something other than the screen is broken, service centers may offer customers an official exchange of the phone for a new one under warranty or for a fee. This means that the replacement will be made under warranty, then it will be free.

In contact with

A paid replacement will be offered if the breakdown is not covered by the warranty period or the phone is more than 12 months old. It is not recommended to repair a broken phone; it is advisable to replace the old flagship with a new one using the recycling program.

This program has its own advantages, which include replacing the flagship with a new one in a paid version.

Thus, the owner receives a completely new phone, which will have a 12-month warranty. If the phone is repaired, its warranty will cover a much shorter period.

iPhone owners usually sell it after repair and buy a new one. If you make a paid iPhone replacement, it will save money and time.

Time will be saved due to the fact that there is no need to look for a buyer. Prices for paid replacement at warranty centers are much more profitable than the difference between the cost of selling a repaired telephone and purchasing a new one.

How to make a paid exchange for a new phone in Moscow

To replace an iPhone with a new phone model, it does not matter whether it is made under warranty or for a fee, the following conditions must be met: the gadget must not be opened. The spare parts in the gadget are original. It's not stolen. Find My iPhone must be disabled. The phone must be certified for sale in the Russian Federation. The gadget must be purchased in Russia.

If the device was purchased from an official agent of Apple Corporation in the Russian Federation, and the owner did not repair it himself or from other specialists, then a warranty or paid replacement for a new iPhone will take place without any difficulties. If the device was purchased abroad, then some difficulties will arise. But after going through all the delays in the registration process, replacing an iPhone 6 or 7 is also possible.

If you decide to exchange an old gadget for a new one, then before replacing you need to find out the series of the device. You can do this yourself or on the Apple website. If the buyer himself cannot record the serial number, then the consultants at the service center will help.

  1. If the phone is intended for sales in the American market, then paid replacements for iPhone 6S or 7S can be made through intermediary centers.
  2. You'll have to pay for this extra money. The phone will be shipped to the EU. It is there that the iPhone 7 will be replaced with a new one.
  3. After this the gadget sent by mail to the owner.

It should be noted that, unlike warranty service, gadget replacement is done not only in the country where the device was purchased. And this is the advantage of replacing an old phone with a new one.

Exchange an iPhone in Moscow using the Trade-in service

For a long time in Europe, owners of old models can replace them with a new gadget. But in the Russian Federation such an opportunity arose quite recently. Where can you replace your old gadget? This can only be done through official App Store retailers. When replacing, you need to know what rules must be followed.

Where are replacements made?

If you decide to replace your old iPhone, you need to contact official service stores. All big cities have them. In addition to service centers, replacements can be made in the online store. There are a lot of sites on the Internet that deal with replacing an old device with a new one. But you need to know that Internet resources should be used with caution, because the use of third-party sites can lead to danger. There are a lot of scammers on the Internet who are waiting for situations to take possession of a free iPhone.

What are the advantages of the Trade-in procedure?

Before purchasing a new iPhone 7, you need to get acquainted with the advantages of the service provided.

To estimate the price of a gadget, experts use ad platforms. This is necessary so that the gadget is valued at the market price. The assessment is done in the presence of the client. And thus, deception can be avoided. After evaluating the new gadget, the old iPhone will be replaced with a new one. When the transaction is completed, all data from the old phone will be transferred to the new one. This procedure takes half an hour. One important point is the replacement of a 6 or higher phone model.

How to use the service correctly

In order not to come to the service center in vain, you need to send an email there.

A response to the letter will be received in a short time. And the owner of the device will find out how much his phone is valued at. If the cost of the assessment made by experts suits the client, then it is necessary to visit the company’s office, where the old gadget will be replaced with a new one with an additional payment. At the office you need to pay the missing amount and pick up a new gadget.

How does the replacement process work?

If you decide to replace the old device with a new one, then you need to personally visit the service center. If there is a queue, then at this time you can view the catalog or get acquainted with the models currently located there. At this time, you can evaluate the functionality of the gadget.

When it’s your turn, the consultants need to show their phone model. You must take the phone with all its equipment, including the box, to the service center. The appearance of the device greatly influences the cost. The better the phone looks, the more expensive it will be valued. The advantage of replacing an old gadget with a new one is the assessment of its cost with the participation of the client.

The client can be sure that the service center will not deceive him. When an iPhone is replaced, if desired, the service center consultants will transfer all the information from the old device to the new one. Many centers offer a free device case or protective film as a gift to their clients. As a rule, the replacement procedure does not last long. It usually takes no more than 25 minutes.

Is it possible to buy a new phone in installments when replacing Trade-in?

An old gadget is exchanged for a new one through the Trade-in program for personal money, or you can take it on credit. Specialists will carry out an evaluation discount. Apart from this, there are no other discounts.

How is an old phone assessed?

The technical condition of the phone is assessed using the Belmont Trading tool. First of all, the appearance of the device is checked, then its functionality is checked. Then the specialist tells the client his amount at which he valued the gadget.

If the buyer is not satisfied with the price, then the iPhone replacement can be refused. The Trade-in replacement program provides the largest discount of 30%.

Is it profitable to sell a used iPhone through the Trade-in program?

Many customers are concerned about the question: is it possible to replace the old version of the phone with a new one if it is in poor condition? As part of the program, you can sell a phone with broken technical components or a distorted appearance.

But in this case, the cost of evaluating an old phone will be small. If you bring a completely broken phone, the center staff will not accept it.

If an old phone was purchased in installments, can it be replaced using the Trade-in program? The terms of the program stipulate that the provision of services does not apply to phones that were purchased in installments without a down payment.

Bottom line

If the client is interested in the possibility of replacing an old gadget with a new model, then this service should be used. But you must remember that devices can only be exchanged for new ones upon prepayment. The service of replacing an old device with a new one is much more profitable than simply buying a new phone. Do not forget that the gadget should only be replaced at trusted service centers. If you change your phone in some suspicious Internet services, you can be left without money and without a device.

Before reading this article and contacting us, please read a useful article about what properties it has. Many people ask questions, preferring not to delve into the essence of the matter and the process. Using the link provided, we will tell you in detail about this iPhone.

Replacing your faulty iPhone 7, 7 Plus, 8 with a new iPhone!

You drowned or flooded your expensive Apple iPhone from model 6S to 8 Plus - repair in this case may be unsuccessful, especially if the power controller has failed or the sensor has stopped working (the touchscreen does not respond to touches), the device gets very hot and turns off. Replacing your phone with a new one through the Apple Extended Service program will help you. The same applies to cases where the phone has suffered severe mechanical damage (the body is bent, the front or main camera of the phone is damaged. Even if the phone’s board is in good condition, repairs may be more expensive than replacing the phone with a new one, plus more malignant defects of the iPhone 6S may later appear , such as failure of the modem, power controller, processor failure. Thus, you can return your faulty phone with a non-warranty failure, pay extra money and receive a new original device with the same characteristics. The exchange period is 3-14 business days.

Please take into account an important fact. The exchanged phone must be no older than 2 years from the date of purchase. You can clarify information on the date of purchase or activation of the phone by sending us a request with your IMEI and phone model. Phones officially sold in Russia, CIS countries and Eastern Europe are subject to exchange.

Commercial exchange of iPhone 7 for a new one - additional payment of 16 thousand rubles.

Behind 16,000 rubles you hand over your old device and get a new device in factory films with the same memory capacity and the same color.

Courier, delivery within the Moscow Ring Road or metro - 400 rubles.

An important condition is that the phone must not have a soldered board and must have its original display, even if it is broken. If the phone has been seriously tampered with, the exchange cost is 27,000 rubles and requires preliminary inspection and approval by Apple engineers. The price is the same for models with 16, 64 and 128 gigabytes of internal memory. The phone is issued new, ORIGINAL, not refurbished! If you are worried about this, you can personally come to our service center without a courier and, at your request, we will open your new phone for free and show you from the inside that everything is original and there are no signs of a restored device.

The second important condition: the “Find iPhone” function must be disabled on the phone. You can do this by going to the icloud website if your phone does not turn on or the screen does not work.

Third important condition: The phone must be original, not restored. You cannot replace a phone if it is already listed as recycled. We will help you check these conditions after you tell us the IMEI of your device. On iPhone 6S, the IMEI is printed on the phone's SIM tray or can be found by entering the command *#06#.

Replacing a faulty iPhone 6S Plus with another one of the same type costs an additional payment of 14,000 rubles.

Here you can officially replace the flagship Apple iPhone 6S Plus phone with the same new phone of the same color and memory capacity. This service will be in great demand if you want to return your phone to a completely salable appearance, especially since it will be cheaper than immediately replacing the display module along with the case. You will receive a new iPhone 6S Plus, even if your phone is heavily sunk, or it stops turning on after an impact, or it keeps searching for a network. To date, many problems with the iPhone 6S board cannot yet be eliminated in laboratory conditions, because there are no new microcircuits and components available, except for those intended for modular on-site repair.

After the exchange, you will receive a brand new iPhone 6S Plus of the same color and with the same amount of memory, in the factory film, not activated.

Exchange of a faulty iPhone 8 with an additional payment for a new one - 8,000-24,000 rubles.

A new phone to replace a damaged old one is easy!

You will receive exactly the same phone by returning your sunken, broken, or broken iPhone 8 within 3-5 business days. To do this, you will need to check your phone by serial number (IMEI) for originality, since Apple does not change refurbished and recycled (replaced and previously written off) telephones. Another necessary condition is the presence of original spare parts inside the phone, and most importantly the board and case, plus the board should not be soldered or opened, and should have all protective screens. However, if interventions have been made, you can try to exchange your device, but in this case the cost of the service will be 26.5 thousand rubles (3000 more).

In any case, you will receive an original new device. At your request, the phone can be opened in front of you in our service center if you have any doubts about the origin, and you will also be given an appropriate document confirming the provision of the service and warranty.

We also have a service for delivering a new iPhone to you within the Moscow Ring Road, the courier costs 400 rubles. (Delivery on the day of order if agreed before 15:00). Take care of your equipment and gadgets!

Official replacement (exchange) of damaged iPhone 6 Plus - We don't change anymore.

You can exchange your faulty 6 Plus 16, 64, 128 Gb - payment upon receipt of a new iPhone.

You may need to exchange your iPhone 6 plus due to breakdowns that are difficult to fix at service centers in Moscow, including ours. Such problems include: a short circuit under the processor of the iPhone 6 plus, a microcrack in the iPhone system board, failure of the modem in the iPhone, severe corrosion inside the phone and on the board after liquid gets into the iPhone 6 plus. Also, an exchange of a phone can occur if the cost of the necessary work on complex repairs of the phone is high (for example, the need to simultaneously replace the case, battery and screen).

If you send in a phone with a soldered circuit board for repair, the exchange cost will be 2,000 rubles more expensive and will amount to 27 thousand rubles.

The Find My iPhone feature must be disabled on your phone.

We do not accept the American version of iPhone 6 Plus (A1522) for exchange. In principle, it can be exchanged, but due to the dollar exchange rate, it will not be profitable, plus the waiting period for this operation is about one month (instead of 3-5 working days).

Final table of the cost of exchanging an iPhone for a new one in Moscow on Polezhaevskaya:

Apple model Exchange cost, min. (Water, screen, corpse...) The cost if the phone was soldered, the case was torn, complete obscenity, etc. Replacement period, days.
iPhone 7 Plus 10000 16000 5-14
Iphone 7 10000 16000 5-14
iPhone 6S Plus 9000 14000 6-20
Iphone 6S 9000 14000 6-20
Iphone 6 Plus — — —
iPhone 8/8 Plus 8000 22000 4-10
Iphone SE 6000 10000 6-20
Extra charge for quick replacement 3000 3000 3-6 days

Quick exchange of a faulty iPhone for a new one on a commercial basis.

If you don't have time to wait, we can try to initiate an expedited exchange process with Apple and the new phone will be shipped as quickly as possible. Expedited delivery costs 3,000 rubles more than a regular replacement. However, it is not always possible to do this, especially if there are many visible defects or the case is seriously damaged, since the commercial exchange service is precisely the replacement of a faulty device with a new one and not the receipt of a second device under insurance. In any case, all this is quite individual, and even soldered phones can sometimes be pushed through very quickly!

Expedited replacement fees will only be charged if this is accepted by us. Sometimes this happens (especially with older models, when the device cannot be delivered in a very short time. In this case, we will not charge you for an expedited exchange).

iPhone memory capacity and phone color during exchange.

The memory capacity is retained when replacing the phone. The color is also preserved. The Apple Care program does not provide for a change in phone characteristics when you pay for a device replacement or provide an Apple limited warranty in the Russian Federation. If we have failed devices (usually sixes that took 2-4 weeks), we will definitely offer you affordable options with a one-year warranty.

Information update, April 2017:

Today, starting with the release of the iPhone 7, the Apple exchange provider offers official service centers dynamic pricing depending on the type of defect, but recommends setting a maximum price (29-32 thousand rubles for one iPhone), thus stimulating additional earnings from exchange and promotion of the service . However, we are interested in high-quality cooperation with our clients, and we also understand the current financial situation in our beloved Moscow and are ready to offer exchange at a reduced price if Apple does this for us. Therefore, all prices are indicated within the boundaries of FROM and TO, and the exact final price and period can be found out only after inspection of the device by an employee of the GSX Apple exchange center. In any case, we will try to move the price as low as possible to please you! =)

Fair, not overpriced and not underestimated. There should be prices on the Service website. Necessarily! without asterisks, clear and detailed, where technically possible - as accurate and concise as possible.

If spare parts are available, up to 85% of complex repairs can be completed in 1-2 days. Modular repairs require much less time. The website shows the approximate duration of any repair.

Warranty and responsibility

A guarantee must be given for any repairs. Everything is described on the website and in the documents. The guarantee is self-confidence and respect for you. A 3-6 month warranty is good and sufficient. It is needed to check quality and hidden defects that cannot be detected immediately. You see honest and realistic terms (not 3 years), you can be sure that they will help you.

Half the success in Apple repair is the quality and reliability of spare parts, so a good service works directly with suppliers, there are always several reliable channels and your own warehouse with proven spare parts for current models, so you don’t have to waste extra time.

Free diagnostics

This is very important and has already become a rule of good manners for the service center. Diagnostics is the most difficult and important part of the repair, but you don't have to pay a penny for it, even if you don't repair the device based on its results.

Service repairs and delivery

A good service values ​​your time, so it offers free delivery. And for the same reason, repairs are carried out only in the workshop of a service center: they can be done correctly and according to technology only in a prepared place.

Convenient schedule

If the Service works for you, and not for itself, then it is always open! absolutely. The schedule should be convenient to fit in before and after work. Good service works on weekends and holidays. We are waiting for you and working on your devices every day: 9:00 - 21:00

The reputation of professionals consists of several points

Company age and experience

Reliable and experienced service has been known for a long time.
If a company has been on the market for many years and has managed to establish itself as an expert, people turn to it, write about it, and recommend it. We know what we are talking about, since 98% of incoming devices in the service center are restored.
Other service centers trust us and refer complex cases to us.

How many masters in areas

If there are always several engineers waiting for you for each type of equipment, you can be sure:
1. there will be no queue (or it will be minimal) - your device will be taken care of right away.
2. you give your Macbook for repair to an expert in the field of Mac repairs. He knows all the secrets of these devices

Technical literacy

If you ask a question, a specialist should answer it as accurately as possible.
So that you can imagine what exactly you need.
They will try to solve the problem. In most cases, from the description you can understand what happened and how to fix the problem.