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What is BSoD
BSoD - Blue Sceen of Death, blue screen of death. Appears in the most critical situations, when closing a faulty program is impossible.
The Windows operating system has several layers of running programs. We see only the top one - open windows programs and running services. These are what the Task Manager shows. When one of the programs makes an error that it is not able to process and work around, it, as many users say, “crashes.” You can start it again and continue working.
Software modules running at a lower level (drivers) will not be able to restart in the event of an error. The Windows operating system tries to protect the user from many errors, but this does not always work and it capitulates, showing a sad face or a set of characters on the computer screen.
You need to understand that drivers are an intermediary between the software and hardware of a computer. Both drivers can fail (programmers are people too, they may not take something into account or make a mistake), as well as the hardware part of the computer.
Symptoms of BSoD
1. The appearance of a blue screen with strange symbols or a sad emoticon.
In 99% of cases, the computer reboots on its own due to a critical error (BSoD), but there can be a worse situation: problems with the power supply or motherboard. If you have a desktop PC, check to see if there are any bulges anywhere.
Reasons for a blue screen
1. Overheating. Overheating of the video card or processor leads to the blue screen of death.
By the way, in Windows XP, when the video card overheated, a BSoD always occurred; in Vista and newer, the video driver simply rebooted. If you see the message “The video driver has stopped responding and has been restored,” then this is an overheating of the video card:
How newer than Windows, the more perfect the protection against failures. Let's hope that in some Windows XV, instead of a blue screen, we will see an error notification that does not interfere with work.
2. RAM failure. It’s possible, but in order not to hit the mark, read on first - perhaps the cause of your blue screen of death is something else.
If you installed a new RAM into your computer and get frequent BSoDs, exchange it at the store for a working one. There are no other ways to overcome blue screens of death when replacing RAM.
3. Failure of other hardware. Maybe the voltage in the power supply “sags”. Maybe there is a loss of contact somewhere. Maybe your computer doesn't like the full moon. There are many reasons, one can guess endlessly.
If, after you have analyzed the minidump (more on this below) and eliminated errors, the blue screen does not go away, you should replace all components one by one. You can’t just go ahead and determine the cause of BSoD if the error codes are different every time.
4. Overclocking. If you are an advanced overclocker, then you know what overclocking a computer has to do with BSoD. If not, don't overclock your computer.
5. Driver(s) failure. The cause of BSoD is not necessarily a hardware problem. Unstable drivers are a frequent guest on user computers. How to identify a faulty driver will be discussed next.
6. Viruses. Be sure to check your computer with some or .
I never tire of being amazed at the self-confidence of users who say “ I have no viruses and no antivirus either! I have a straight hand/I only use trusted sites/sometimes I check with a one-time antivirus and that’s why everything is fine!". Leaving aside the debate about how you can live without an antivirus, think about it: if a person sees BSoD, he has This is no longer a normal situation. How can you say that there are no viruses and this is not the cause of the blue screen?
Also, do not think that if you have an antivirus installed with the latest databases, there cannot be viruses. Check with others to completely rule out the possibility.
7. Antiviruses. It's funny (and sad) that antiviruses can cause crashes. Remove your antivirus temporarily. Have blue screens of death stopped appearing? Install a new one so that blue screens do not appear due to reason No. 6.
8. Windows updates. Developers at Microsoft sometimes test updates poorly. Some are shutting down the Center altogether because of this. Windows updates and sit without updates, although this is not an option. Control Panel - Programs and Features - View installed updates- click right click - Delete according to the updates installed recently, then check the operation of Windows. Has everything returned to normal? Just don't install updates for a couple of weeks - usually during this time some kind of corrective update for the update comes out and everything becomes fine.
9. Programs crash. This happens, but rarely. If you see BSoD while playing or working on something specific program, I advise you to check your computer for overheating, because most programs are not capable of causing a blue screen, with the exception of those installing drivers into the system (antiviruses, emulators virtual disks, game security systems like PunkBuster, accounting programs that work with digital keys).
10. File errors hard systems disk. It won't be amiss
Let's find out the cause of BSoD
As you can see, there are quite a lot of reasons and there is no point in guessing. Fortunately, the Blue Screen of Death contains clues as to why Windows suddenly started to crash. Among the incomprehensible text there will be error codes containing a direct indication of what caused the failure.
Most often you are BSoD you won't see, since in Windows settings By default, the computer is restarted in case of critical errors.
You can disable automatic restart of Windows like this: Control Panel - System - Extra options systems - Parameters- check/uncheck the boxes as in the screenshot below:
Pay attention to the “Small memory dump” item - check it too.
Google the error code from the Windows Log
The “Write event to system log” checkbox is checked by default, which means error codes will be in the Windows Log.
Go to Control Panel - Administration - Event Viewer - System- and look for a line in the list that coincides in time with the appearance of a blue screen or restarting the computer:
Look for the error code (in the screenshot above it is 0x0000009f) in Google and read the first few sites in the results, follow the recommendations that have helped others. If a driver is specified (a word ending .sys, then it’s generally great - the likely culprit was found immediately, you need to install a driver for this device of an older/newer version. If there is no clear and clear indication on the Internet of the cause of BSoD for the specified error code, read my instructions further.
If there is nothing in the Windows Log, wait for the blue screen to appear and look for the error there:
Just search Google for information on the error code and follow the recommendations.
Analyze the minidump
Unfortunately, if the problem is a faulty driver, this is not always shown on the blue screen. The error code is also not always informative. You need to analyze the minidump file that is created when a BSoD occurs and contains information about the failure, in particular which drivers reported the error. There are two programs for minidump analysis: Windows Debugging Tools and BlueScreenView. Unfortunately, the first one is too complicated for novice users, although it gives a more informative result. In 99% of cases, the second, simple and free BlueScreenView is enough.
The BlueScreenView installer is available at this link.
After starting the program, you will see a window in which at the top there will be minidumps created by the system and information about them, at the bottom - a list of drivers. Failed drivers will be indicated in yellow.
Example No. 1 - the video card is to blame
A blue screen appears with the text ATTEMPTED_WRITE_TO_READONLY_MEMORY. Let's look at the minidump:
The ATTEMPTED_WRITE_TO_READONLY_MEMORY error, judging by googling, is caused by some driver. The likely culprit in this case is nv4_disp.sys. There are others, but they are part of the system and are statistically unlikely to be the cause. A Google search showed that nv4_disp.sys is a video card driver from nVidia. Three steps:
1. Check the video card for overheating.
2. Installing an older video card driver (new if the old one is installed). This is done with any drivers, not just video cards.
3. Installing the video card in another computer.
4. If a blue screen appears on another computer, take the video card to a service center. If the warranty is still valid, you can replace it with a working one free of charge.
5. Doesn't the blue screen appear on another computer? Try installing a different power supply on yours - this may be the reason.
6. Doesn't help? Reinstall Windows completely.
7. If this does not help, take it to the service center for diagnostics.
Example No. 2 - the culprit is not at all what was expected
Blue screen with the inscription PAGE_FAULT_IN_NONPAGED_AREA comes with many problems:
If the likely faulty driver was ntfs.sys, then I would recommend checking the hard drive for errors, and also replacing the cable that goes from the hard drive to the motherboard. In this case, BlueScreenView points to the USB port driver and this could be true, but where I took the dump from as an example, the person’s motherboard is at fault - the capacitors on it are swollen. The solution is to pick up the system unit and head to the service center.
Example No. 3 - the antivirus is to blame
I found this minidump on the Internet:
The culprit was SRTSP.SYS, an antivirus component from Norton. Solved by removing it.
Example No. 4 - “broken” RAM
A blue screen with MEMORY_MANAGEMENT is a sign that the RAM is unusable:
Reinstall Windows
I thought for a long time whether to recommend this. However, a quick glance through popular forums showed that many users still use pirated Windows builds. So, if you have:
- Windows assembly,
- there are or have been installed many optimizers,
- the computer takes more than ten minutes to boot,
- programs often close with errors,
reinstall Windows completely! And set it to normal original Windows. If you have a laptop, there will be a recovery partition on your hard drive with Windows prepared by the manufacturer - read the instructions and install (restore) it!
Installing Windows is not a matter of five minutes, but even a novice user can do it if desired.
Where can I get help?
Nothing helps? There is an excellent forum thread: Troubleshooting critical Windows errors (read the rules first).
Just first make sure that you have done everything possible: analyzed the minidump, updated the faulty driver. If the problem is in the hardware, the only way out is to contact a service center.
Good afternoon friends. How to fix blue screen of death in windows 10? In 2013 I wrote an article “ How to remove the blue screen of death" We were talking, of course, about Windows 7. And this year, already in the Windows 10 system, something appears to me.
At first I didn't understand what it was. After all, in the seven the blue screen looks completely different. But the signs are similar. While the computer is working, a blue screen lights up, with Russian inscriptions, a sad smiley face and the inscription:
To be honest, at first I didn’t understand what it was. After all, I know what the blue screen of death looks like. The computer rebooted and began to work again, somewhat sluggishly.
The next day it crashed again. I had my suspicions. I decided to check the reasons for the failure using the BlueScreenView program. This program shows when and what kind of failures occurred and gives its designations to these failures.
Then, you can google these designations and find out what these reasons are and how to deal with them. From the readings I realized that it was a blue screen death of Windows 10, which I haven't encountered yet.
How to fix Windows 10 Blue Screen of Death
First thing, as trivial as it may seem, you need to update your video card drivers. That's what I did, the computer began to work faster. But I began to suspect that there were still glitches in the system. I did a little test (more on this later) and realized that this is indeed the case.
You can also go the opposite way. System failure may occur due to incorrect installed driver. Review all startup programs and disable unnecessary ones.
Second thing, you need to scan the entire computer with your existing antivirus. If there is no antivirus, then I always recommended Dr.Web Curelt. This is a one-time antivirus designed for scanning only. On permanent basis it does not protect the computer. Considered one of the best.
At the same time, there is one condition - this utility You need to download it on the day of scanning so that the database is fresh. After that, I would recommend cleaning the registry with any registry cleaning program that you have installed.
For example, now I use Windows 10 Manager for tens. Only it's paid. You can use the free CCleaner.
Third, and this is one of the most important things - after removing viruses, you need to restore the system to the state when it worked perfectly. Quite often, a system restore is sufficient. But it often happens that there are no recovery points.
That's why I always said - make sure that you have restore points, or have the system create them itself. For example, every 4 days. To do this, you will have to allocate more space on drive C for system recovery.
Fourth, you need to scan and restore files damaged by the system. To do this, you need to run the command line as an administrator.
To start, right-click on the “Start” button and select “Command Prompt Administrator”.
A black command line window opens, where you need to enter:
Press enter. Our damaged sectors are beginning to recover. I have this command did not go through and the following message appeared:
If this command does not work for you, go to services (in the top ten it is enough to launch the task manager) and enable the services:
Windows Modules Installer
Windows Installer.
Let's try to run our command again. If further command line does not work, check Windows updates and, if there are new updates, update.
Fifth– check the hard drive and RAM. For hard checks disk, I recommend a simple program hdtune 225.exe. We download it from a separate table with a similar inscription. Install and launch. In this case, we are concerned with the Error Scan menu.
Uncheck the box above Quick Scan if it is there and click Start. The program begins to scan sectors of our hard drive. The sectors must be all green. If there are a lot of red ones, then this disk to be replaced.
Also, in the Heaith menu, make sure there are no yellow stripes. If they are, it’s okay, but this is already a warning. Read what the yellow lines are called and google it, you will find a table describing these names. And, of course, pay attention to the temperature. It should not exceed 54°C.
Regarding the RAM cards, just take them out of the slots and smell them. They shouldn't smell like smoke. Wipe the places where the boards were with alcohol, and it wouldn’t hurt to wipe the boards themselves with alcohol. Reinstall them and check the fastening. The boards should fit like a glove. You can also remove each of the boards in turn and check how the computer will work. It is quite possible that it is one of them.
How can you check the RAM board? IN operating system Windows has a similar feature. To do this, you need to enter the following value in the search bar:
mdsched
Let's launch this file and we have a new window:
Next, select “Reboot and check” and our computer will begin to reboot to check the RAM board (in Windows 10 the window will be almost the same, therefore, we will not focus on this).
During the boot process, the system looks for problems in the RAM. What do we see on the screen? During this check, if errors are found, the system will write to you about it. This means that the problem is in the physical RAM board itself. In this case, only two options are possible:
Take the fee to service center for analysis and repair;
Replace the RAM board with a new one.
In my case, no problems were detected, therefore, everything is in order with the RAM.
Sixth– I would put it in first place. This is a restore from a previously created backup. This is how I cured my computer. I created backup copy system two months ago, rolled back the system two months ago, and my system was completely restored to the level of November.
The Windows 10 blue screen of death is gone. The system has become what it was two months ago, i.e. - healthy! In my opinion, this is the best and fastest way to restore the system. The program with which this happens backup– free!
I recommend doing this copying once a month. I wrote an article on how to copy the system: - . I advise you to study it carefully and put it into practice, and you won’t be afraid of any Windows 10 blue screen of death while working! Especially if you copy to removable media. Good luck!
Any user running Windows XP is familiar with the concept of the “blue screen of death”. And in the “seven”, sometimes you didn’t have to wait long for its appearance: after installing third-party drivers and even updating the diver from the official website, editing the registry, overheating of the video adapter, locating system files in bad sectors of the hard drive, BSoD often appeared with instant reboot Windows without recording the results of unfinished applications.
With the release of Windows 10, little has changed, and the blue screen of death accompanies users everywhere. Most often, it turns computer work into hell after the next operating system update. Microsoft has more than once or twice removed update files from servers that continually cause blue screens, and provided users with recommendations on how to eliminate their consequences on their PCs. The scheme is simple: Windows 10 detects the presence of a fresh update, downloads it, begins the installation process, which fails - most often accompanied by the appearance of a BSoD. After which the computer reboots, and the procedure goes in cycles.
As it became clear, a STOP error is caused only in cases where further operation of the PC is impossible for one reason or another, and in this moment it cannot be completed.
Let's figure out what causes a blue screen in Windows 10, and give recommendations from experts Microsoft solutions problems.
BSoD during installation of the operating system
Update any Windows before revision number 10 may end with the appearance of the death screen, which now has a new look. If the transition to “ten” when using Windows 8.1 or 7 with a set of updates ends with a message on a blue background stating that the PC needs to be restarted, then there is nothing to fear. The operating system will roll back the update and after the computer restarts, it will have the working OS it had before starting Windows installer 10.
STOP error when installing a driver or OS component
An update may be causing the blue screen. Windows components or installing a new driver (most often video cards from nVidia cause problems). In this case, you will have to roll back the operating system to the state before this procedure. It’s good if the computer turns on after several attempts and provides the opportunity to remove the update or roll back the driver version.
To view installed updates with the ability to delete them, enter “View installed” in the search bar and launch the “View installed...” application. If you don’t know which update caused the problem, remove them one by one, restarting your PC after removing each one.
If the problem does not disappear after several reboots, Windows 10 calls System Restore, where it offers to select a checkpoint to roll back to. Successful recovery is accompanied by a window with relevant information and a reboot of the PC.
remember, that Windows rollback 10 will affect all aspects of the operating system, not just the problematic component.
If the blue screen does not bother you when you turn on your laptop, try temporarily deactivating the OS update until the causes of the system problem are determined or the errors are corrected by Microsoft developers.
Critical system error during computer operation
Error during Windows operation 10 is caused by a huge number of factors, among which most often appear: the use of old equipment, incompatibility or conflict of any software product with OS, hardware problems ( bad sectors on the HDD, overheating of the processor or video adapter).
Microsoft offers a couple of methods to solve the problem:
- deleting a new connected device, after the start of use of which a blue screen began to appear;
- Performing Windows 10 updates sometimes helps not only to patch holes in system security, but also to eliminate conflicts or correct shortcomings in the operation of the computer or its elements.
If deactivating a hardware component through Device Manager does not help, turn off the PC, disconnect or remove a new component and check if a blue screen appears.
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With Windows blue screens of death ( B lue S creen o f D ead) has not come across, perhaps, only a rare lucky person. Most of us had the “fortune” to witness this phenomenon on our own PC. And it drives many people into panic: what if the computer is dead?
In order not to get lost when a blue “lantern” suddenly lights up on the screen, you need to be able to look the enemy “in the face.” That is, learn to find out what led to the appearance of BSoD, assess how critical the situation is and know what to do so that it does not happen again.
Blue Lantern turns on unexpectedly
During the operation of Windows, many errors arise, most of which the system eliminates without the user noticing. But some of them are so serious that continuation of the work session becomes impossible. Or the problem that has arisen threatens Windows or hardware with irreversible damage. In such cases, BSoD appears. The system seems to be telling the user: “Sorry, friend, but I had no other choice. If it weren't for the crash, something bad would have happened."Blue screens of death occur at any stage of computer startup and operation. And the following leads to them:
- Incorrect operation of device drivers due to poor compatibility with the operating system, conflict with other drivers, damage or changes in parameters.
- Incorrect work software, more often than not, which creates its own services - antiviruses, firewalls, hardware emulators, etc.
- Malware infection.
- Hardware problems - faulty RAM, disk drives, network, sound adapters, video subsystem, motherboard, power supply and other equipment.
- Abnormal operation of devices - overheating, unstable power supply, overclocking.
- Violation of data exchange between devices - poor contact in connectors, faulty cables and trains.
- Device incompatibility.
By the way, a one-time BSoD after connecting a new device to the computer, if in the future everything works flawlessly, can be considered the norm.
What can you learn from the information on the blue screen?
Fortunately, the vast majority of blue screens of death are caused by software glitches, which the user can eliminate independently and relatively quickly, without resorting to reinstalling Windows. For software problems Typical are random BSoDs with the same or similar error codes.Hardware “bruises” more often occur under the same conditions (for example, when the load on the video card increases, when trying to open a large file) and have different codes. Or these codes indicate problems with specific equipment, such as: errors in accessing the device, inability to read, recognize.
However, these signs only allow us to make an assumption about the cause of the problem. To clarify it, more detailed information is needed.
The Windows 10 Blue Screen of Death looks like this:
The error information is contained in the line “ Stopcode" In my example this is CRITICAL PROCESS DIED.
By scanning the QR code located here with your phone, you can go to the website stopcode, which contains general tips for troubleshooting. Tips from Microsoft are sometimes useful, but there is nothing there about the cause of your specific case, which means you will have to look for this data in another source, for example:
- On computer forums.
- In reference books on various error codes, in particular, and in.
But this is not entirely complete information. Each error is unique, and the most accurate information about it is contained in the file that the system saves to disk at the time of the failure. Namely, in a small memory dump, which we will learn to analyze. In order for such files to be created, you need to make several small settings.
How to enable the feature to create and save small memory dumps
To save memory dumps on your hard drive, the system definitely needs one, which must be located in the same partition as the Windows folder. Its size can be from 2 Mb or more.
- Login via context menu in folder properties " Computer».
- Click the button in the window that opens Advanced System Settings».
- In the new window section " System failure" from the list " Writing Debug Information» select « Small memory dump" Let it be indicated as the save location «% SystemRoot%\Minidump"(%systemroot% is the Windows folder).
This completes the setup. Now information about BSoDs will be saved in the above directory.
How to analyze the contents of minidumps
Exists different ways crash dump analysis Windows memory, but we will get acquainted with the most, in my opinion, convenient and simple - using free utility.BlueScreenView is especially convenient because it does not require installation of cumbersome Debugging Tools for Windows packages on your computer and can be launched from any media, just click on the file of the same name.
The utility interface, despite the lack of Russian language, is very friendly. The main window is divided into 2 halves. At the top is a table of minidumps - files from the Windows\Minidump folder with the date and time of creation (column Crash Time), error code in hexadecimal format (column Bug Check Code), its four parameters and other information. However, it is more convenient to view data about a specific failure in a separate window that opens double click on the line of interest (shown below). The main window gives more information about the problem as a whole if BSoDs have occurred repeatedly. It makes it easy to track the dates of incidents and error codes, the frequency of which can be used to judge the nature of the problem.
The lower half of the main window displays the drivers loaded into memory at the time of the emergency for a specific dump highlighted in the list. The lines highlighted in pink show the contents of the event stream stack, and the drivers mentioned in them are most directly related to the cause of the failure.
Let's look at one of the small memory dumps with error code 0x00000154 as an example. Let me say in advance that it was caused by a broken hard drive cable. Starting the analysis, let's look at the list of drivers in the event stack. There is nothing here except ntoskrnl.exe - the Windows OS kernel, which, of course, is not to blame for the problem - it’s just that at the time of the failure there was not a single driver in the stack, and it is always present there.
To test this version, let's evaluate the S.M.A.R.T indicators of the computer's hard drive, which are monitored by the Hard Disk Sentinel program. On the day of the accident, changes in the following attributes appeared here:
- 188 Command Timeout.
- 199 UltraDMA CRC Error Count.
Both indicate data transmission errors on the interface cable. Testing the surface of the hard drive and checking the file structure did not reveal any deviations, so the problem was solved by replacing the cable.
Let's look at another case of a blue screen of death caused by Kaspersky Anti-Virus. BSoD occurred periodically during Windows startup 10 and when the computer wakes from sleep mode.
The error was recorded several times under the same code - 0x000000d1, which means the following: "a kernel mode driver attempted to access a memory page in an IRQL process that had too high a priority." This time BlueScreenView pointed out a problem in the NDIS.sys driver, which is responsible for network connections. This means that there is a high probability that the failure is of software origin and is associated with something that uses the network.
To identify the culprit, it was necessary to analyze startup applications. At the early stage of launching the operating system of this PC, not too many programs were launched that were allowed access to the Internet, or rather, only Kaspersky. To confirm its involvement, I again turned to the list of drivers loaded into memory in BlueScreenView and, among what is usually present here, I found kl1.sys, which belongs to the antivirus.
After removing Kaspersky, blue screens no longer popped up.
The BlueScreenView utility allows you to analyze crash memory dumps obtained not only where it is running, but also on another computer. To do this, you don't need to copy them to Windows folder\ Minidump your PC, which is loaded into the default program. Copy them to any convenient location, for example, on your desktop, and tell the program the new location of the directory that should be downloaded.
The function for selecting a folder with dump files is in the “ Options» – « Advanced Options" (opened by the keyboard shortcut Ctrl + O) and is called " Load from the following minidump folder».
One of the most dangerous errors for the operating system is the so-called blue screen of death or BSoD error. It indicates the presence of a critical error, which leads to an emergency shutdown of the computer. Any PC user can encounter this phenomenon.
What is a “blue screen of death”
The “blue screen of death” refers to a critical error in the Windows system. If your computer suddenly stopped functioning normally, and a blue screen with an error message appeared on its monitor, then, obviously, you have become a victim of BSoD (Blue Screen of Death, Blue Screen of Doom). This means that the operating system cannot continue to perform basic functions due to an error that has occurred in it. As a result, a forced reboot occurs - with its using Windows trying to solve the problem on his own.
It’s worth mentioning right away that not all critical problems can be fixed. Some of them may be caused by hardware problems, such as physical damage to the surface hard drive. In this case system files become unusable, which leads to the complete inoperability of the OS, so only replacing the broken part can bring your PC back to life. Fortunately, such situations are quite rare. In the majority Windows cases You can quite easily restore it yourself, even without reinstalling the OS.
Photo gallery: what the “blue screen of death” looks like in different operating systems
Blue screen in Windows 2000 - not much data is displayed on the screen Blue screen in Windows NT - looks the most frightening due to the abundance of information Blue screen in Windows 8 becomes less scary, a smiley face softens the visibility of the problem Blue screen in Windows 10 - developers added code , with which you can learn more about the error. On Windows XP, Vista, 7 there is the most familiar blue screen of death for us
Reasons for a blue screen in Windows 10
There are many reasons for the BSoD error to appear. They differ from each other only in the degree of impact on the operating system. According to statistics, about 70% of blue screen cases are due to driver failures and only 5 out of 100 cases are due to hardware reasons. The most likely and common causes of this problem are described below.
Viruses
As with any other operating malfunction Windows systems, viruses can cause a blue screen. The goal of most pests is to ruin the smooth operation of the OS and block access to certain of its files. As a result, a failure occurs and, as a result, a blue screen.
Incompatibility or incorrect operation of device drivers
Most cases of BSoD are associated with incorrect operation of drivers. Low-quality and uncertified utilities often fail. Fortunately, this problem is easiest to solve: you just need to reinstall the drivers, preferably all of them.
Download drivers only from official websites of manufacturers or through Windows Update. Only in these cases are you guaranteed to receive a licensed product.
Damage to OS system files
If a blue screen appears when trying to boot the system or when performing basic processes, then most likely important system files have been damaged. In this case, you may have to reinstall the operating system from scratch, since restoring or rolling back the OS to factory settings does not always help.
Problems with system file corruption often occur among novice users. Some neglect antivirus programs, others are trying to clear drive C from unnecessary files to free up space.
Failed Windows 10 updates
Unsuccessful attempts to update Windows 10 often lead to system failure. If the installation process involved important files OS, you can catch a blue screen. Depending on the performance of the computer and Internet speed, the update may take quite a long time to install. This process often irritates users, which makes them ignore the “Do not turn off the computer” sign while updating. Of course, force majeure cases have not been canceled either. As a result, instead of smooth operation of the OS, a blue screen with an error appears.
Problems with BIOS settings
There are times when the operating system conflicts with the BIOS settings. This often happens after reinstalling Windows, if you accidentally touch something in the main computer settings. In this case, the error code will contain the word BIOS, as well as an indication of which setting is preventing the system from booting.
The error code is indicated at the very bottom: in this case it is ACPI_BIOS_ERROR
The solution to the problem is quite simple: you need to go to BIOS settings, find the parameter that does not allow you to start the OS, and change it to the opposite (change Enabled to Disabled or vice versa).
Overheat
Conventionally, overheating can be attributed to the cause of incorrect operation of the drivers. Chips whose temperature exceeds a certain degree stop responding adequately to program commands. However, this problem is purely mechanical and is not tied to specific application code. Overheating is often observed on devices that are more than two years old. This is an approximate warranty period for maintaining the properties of the factory thermal paste for transferring heat from the chip to the radiator. When the substance dries out, problems with computer devices begin. An abundance of dust can enhance this effect, so overheating appears in a matter of minutes.
If in a laptop or system unit If there is a problem with overheating, the first thing you need to do is clean the device from dust, blow out all the ventilation holes and send it to a service center to replace the thermal paste. This process requires certain knowledge and skills in working with the substance, so it is not recommended to carry it out on your own.
Hardware problems
The main hardware causes of the Blue Screen of Death are problems with the RAM and hard drive. It is in the DDR strips and the hard drive that there are system files that the processor accesses, and if they cannot be processed, a blue screen occurs. Failures in other parts of the computer often lead to complete inoperability of the device.
Critical errors
You can also find out the cause of a system problem by the error code if it is written on a blue screen. Common errors in Windows 7 and 10 are listed in the table.
Table: decoding critical blue screen error codes
| Error code in Windows 7 | Error code in Windows 10 | Deciphering the error code |
| 0x00000002 | DEVICE_QUEUE_NOT_BUSY | The device queue should have been busy, but this was not the case. Most likely, the error is related to hardware or problems with device drivers. Try the following:
|
| 0x00000004 | INVALID_DATA_ACCESS_TRAP | Most likely, the error is related to hardware or problems with device drivers. That's why:
|
| 0x0000000C | MAXIMUM_WAIT_OBJECTS_EXCEEDED | In most cases, the program that was running when the error occurred is to blame. Most often these are games. Check your device memory and install the latest updates. |
| 0x0000001A | MEMORY_MANAGEMENT | A serious memory management error has occurred. Follow the steps:
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| 0x00000022 | FILE_SYSTEM | Errors in the file system. Take action:
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| 0x0000004C | FATAL_UNHANDLED_HARD_ERROR | A serious error (status error) occurred before the error handler was available. There are several reasons why this error could occur:
Do the following:
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| 0x0000007B | INACCESSIBLE_BOOT_DEVICE | During the I/O system installation process, the boot device driver may have been unable to initialize the device from which the system was attempting to boot. Or file system, which was supposed to read this device, could not initialize or simply did not recognize the information on the device as a file system structure. Try these steps:
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| 0xC000026C | UNABLE_TO_LOAD_DEVICE_DRIVER | Typically indicates device driver problems. |
| 0xC0000218 | UNKNOWN_HARD_ERROR | Required file system registry can't boot. The file is damaged or missing (rescue disk or reinstalling Windows). The system registry files may have been destroyed due to hard drive corruption. |
Ways to solve the blue screen problem
The “blue screen of death” does not always mean the crash of the operating system. In most cases (if an error is detected and it is not hardware), the problem can be fixed on your own using simple manipulations.
Removing viruses and malware
The first thing you need to do when a blue screen appears is to check your system for viruses. If BSoD error one-time and the system operates normally after a reboot, there is a high probability of unwanted interference malware. Therefore, you should take the following actions:
- Remove any suspicious utilities that are not manufactured by Microsoft.
- Check your computer for viruses with two or three security programs.
- Clean up any threats that antivirus programs find.
Driver Update
The most in a simple way Driver updates are provided by the Windows Device Manager service. To use it, do the following:
- Right-click (RMB) on the “This PC” shortcut and select “Manage.”
Through the context menu, go to “Management”
- In the column on the right, select "Device Manager".
Device Manager allows you to update device drivers using Windows tools
- Right-click on the device whose software needs to be updated and select “Update Driver”.
The “Update driver” item starts the search current version software for the selected device
- In the installation wizard that opens, select " Automatic search updated drivers": the optimal version of the program will be found on your computer or Windows servers. Next, the driver will be downloaded and installed in offline mode without any user action.
Reset Windows 10 or clean system reinstall
In cases where it is not possible to use a system restore point, the only way to return the OS to a working state without reinstalling is to reset it to factory settings. To do this, follow the instructions:
- Run boot disk or flash drive. On the page with the installation button, click “System Restore”.
On the page with the installation button, select “System Restore”
- In the first menu, select “Troubleshooting”.
Select "Troubleshooting"
- Next, click on “Restore the computer to its original state.”
Select the first option: “Restore the computer to its original state”
On the remaining pages, click “Next” until you get to the menu for saving personal files. Check the box next to “Keep my personal files”: this will leave the “My Documents”, “Downloads” and other folders untouched. Click "Start" to start the process.
Video: how to reset Windows 10 to its original state
System rollback via Windows 10 restore point
If you have restore points on your computer, this will save you time and you won't have to resort to a clean system reinstall.
Follow these steps:
Video: how to run a restore point in Windows 10
What to do if a blue screen appears when launching a certain application or game
What to do if any of the BSoDs occurs can be understood by the error code that the operating system displays. In any case, the problem will be in one of the types of memory:
- physical ( possible problems hard drive, bad sectors or memory errors);
- operating room (the chip or chips of the memory sticks have become unusable);
- video memory (video card malfunctions or video driver problems).
In the first two cases you will need detailed search problems with specialized programs. Diagnostics can be done at home standard utilities, but it is better to entrust the replacement of damaged parts to specialists from service centers. If the error code contains the word DRIVER, then you can help the situation by simply updating the video controller drivers.
Checking the hard drive for errors and bad sectors
The source of the blue screen problem is often located in the hard drive. Errors on the surface can occur everywhere, since the hard drive is one of the most active and moving parts of the computer. To check your hard drive for errors, follow these steps:
A standard scan utility can fix simple errors, but will not remove bad sectors - physical damage to the disk surface.
Video: how to check your hard drive for errors
Checking RAM for errors
If there is an error in the memory stick, Windows will constantly “catch” blue screens and stop working without saving data. Therefore, it is strongly recommended to carry out diagnostics of RAM from time to time. For this:
Be sure to wait for the result of the verification, no matter how long this process takes. Minor problems can be fixed by the technician at the verification stage, but if the errors are serious, you will have to replace the damaged memory stick.
Video: how to check RAM for errors
The appearance of a “blue screen of death” indicates the presence of failures or damaged files in the operating system. When faced with this problem, do not despair. In most cases, BSoD problems can be easily fixed on your own without losing data or wasting much time. If the cause of the error lies in a hardware malfunction, you just need to replace the failed element.