Service for working with by mail Microsoft Outlook very popular among analogues. Users prefer it due to ease of use and support for most postal systems. But as in other programs, in work Outlook service Errors and malfunctions may occur. Let's figure out how to deal with them.
Problems starting Microsoft Outlook
If a program refuses to even run on your computer, this problem definitely needs a solution. There may be several reasons for this, but it’s worth starting with the most common ones.
Microsoft Outlook freezes during processing
After the program is terminated incorrectly, the next time it is launched, it may freeze at the processing stage. To fix this error, just run the program in safe mode. This is done like this:
The next time you open the program, it should not freeze at the “Processing” stage.
Microsoft Outlook is not responding and will close
If the problem is characterized by a standard error message, there may be more than one solution.
Automatically fix damaged files
If there is a startup error, the automatic troubleshooter can help. To run it, do the following:
These steps should correct your error. If this does not happen, move on to the next solution.
Fixing incoming messages using scanspst.exe
The program data files may have been damaged when opening the email. In this case, a data recovery program will help you. To launch it, do the following:
Create a new Microsoft Outlook account
The user account stores a number of important data. If they are damaged, it makes sense to try to create a new account to run the program. This is done as follows:
If this solution works for you, you can delete the old profile and use the new one.
Other possible causes of errors in Outlook
There are a number of simple reasons why your Microsoft Outlook may not start or freeze. These problems are not errors, but they should be taken into account if there are problems with the program. They can arise in the following situations:
- Opening a dialog box: In some cases, it may appear as if the program is frozen when this is not the case. The reason why Microsoft Outlook may not respond to your actions is because a dialog box appears behind the active program window. Use the Win+Tab keyboard shortcut to view all open windows. If you find a request from Microsoft Outlook, switch to it and give an affirmative answer;
- Completing a complex task: If your operating system says that the Microsoft Outlook process has terminated, you might want to just wait. When processing a large amount of data, the program may create a false sense of termination. After processing is completed, it will resume its work. And forcibly closing a program while processing a large amount of data can lead to an error during subsequent launches;
- absence latest updates: timely updates of the program are the key to its stable operation. If you do not have a permanent network connection or have turned off automatic update package programs Microsoft Office, sooner or later this may become a serious problem and interfere with the program's operation.
Video: Fixing an error when starting Microsoft Outlook
Problems connecting Microsoft Outlook to the Exchange server
Exchange Server - service Email provided in educational institutions and enterprises. It assigns each user their own account.
Let's look at the most common causes of this problem and how to fix them:
- usage old version server: support current versions programs - a task for your system administrator. Find out which version of Exchange server you are connected to;
- Incorrect information in your profile: make sure that your account information is entered correctly, as well as the server name. To do this, open your account in the “Service” section and check the data;
- Microsoft Outlook working in offline mode: in the program menu, check that there is no checkmark next to the item “ Autonomous operation" Remove it if it is installed, because it is because of it that you cannot connect to the server;
- Internet connection problems: make sure that your computer has stable Internet access.
Microsoft Outlook does not save passwords
If your program does not save passwords and asks you to enter them again every time, you can fix this as follows:
If your program does not remember the password for the Exchange server, go to the settings and uncheck the “Use Cached Exchange Mode” option.
Uncheck "Use Cached Exchange Mode"
If this solution does not help or the program refuses to accept the password (and you know for sure that it was entered correctly), restoring Office using one of the methods given at the beginning of the article will help you.
Microsoft Outlook freezes while loading profile
This usually happens when a conflict arises. graphics hardware with program settings. If you have several video cards, you haven’t updated the drivers for a long time or Outlook settings If you don't set to disable hardware acceleration, you may suffer from this problem. There are two ways to fix it.
The program froze while loading the profile
You can solve this problem through the system registry. But remember that you make any changes to the registry at your own risk. An incorrect change may cause problems with your computer. If you are confident in your own knowledge, do the following:
A more user-friendly solution would be to update your video card drivers. You can do this using a program from the video card manufacturer (for example, Nvidia Experience) or download the driver yourself from the manufacturer’s website.
Can't open Outlook message store
This error occurs due to installation on one computer as the most Microsoft programs Outlook and Microsoft Exchange Server. This occurs due to the fact that the Microsoft Exchange program includes Exchange System Manager. Its presence on the computer simultaneously with Microsoft Outlook causes a conflict with the MAPI subsystem. The only solution to this problem is to remove one of the two conflicting programs.
This solution is offered by Microsoft, since there are no other ways to configure the joint operation of these two servers without causing various errors.
Can't access Outlook data file
An issue similar to this may occur when trying to read or send messages. To solve this problem, you need to change the folder to which mail will be delivered. To do this, do the following:
Security certificate cannot be verified
If, when you launch Microsoft Outlook, you receive an error with the text that the security certificate cannot be verified, you can still continue to use the program to access postal service. But this error will appear every time you start it, so it’s better to get rid of it.
You can click "Yes" on the problem warning and the program will continue running
Export Microsoft Outlook data when reinstalling the system
When reinstalling your operating system to save everyone Microsoft data Outlook needs to create a pst file.
Pst file is a file in which all incoming and outgoing messages, as well as various program settings and personal data are saved.
Let's figure out how to export files using Microsoft Outlook 2016 as an example. For other versions of the program, the actions are similar. Do the following:
After the export is complete, you can download the created file to a flash drive or to cloud storage to return it after reinstalling the system.
In the future, you will need to import data from this pst file. To do this, do the following:
Once the import is complete, you will have access to all your data.
Video: Why notifications don't arrive in Outlook
When using Microsoft Outlook, it is important to know how to deal with any problems with its operation. And now you can probably fix most of the problems that may arise. This means that you will not have problems accessing mail using this service.
To update your Microsoft account and resolve this issue, try the following solutions.
Solution 1: Recover your Microsoft account
If you no longer have access to the email address you use to sign in to your Microsoft account, and it's an @outlook.com, @live.com, @msn.com, or @hotmail.com email account, you can regain access by by resetting your password.
Solution 2: Change the email address associated with your Microsoft account
If you no longer have access to your sign-in email address or want to change it, see How to change the email address associated with your Microsoft account.
You may need to change your email address for one of the following reasons.
- You changed your email service provider.
- You have changed your name or preferred title.
- You want to use an email address that is easy to remember.
Solution 3: Change your gamertag
If you need new tag player, you do not need to change your Microsoft account. You can change your gamertag at any time in the Change Gamertag section.
Note. There may be a fee for changing your Gamertag.
Solution 4: Create a new Microsoft account for a family member
When creating a nursery account Microsoft can set restrictions for content and purchases, and these settings can be applied both on the console Xbox One, and on Windows devices 10. To create an account for your child and add them to your Microsoft Family list, sign in to the account at account.microsoft.com/family and select Add a child.
Solution 5: Transfer your gamertag to another Microsoft account
It is not possible to transfer a gamertag to another Microsoft account. If you want to change your gamertag, see solution 3 above.
Solution 6: Provide general access to your Xbox Live Gold membership and content on your Xbox One console
Merge accounts Microsoft records You can't, but if you have more than one, you can share your Xbox Live Gold membership and content on your Xbox One console. To do this, all your accounts must be on the same Xbox One console, and the console itself must be selected as your home console. This will allow you to share your Xbox Live Gold membership with anyone who signs in to that console.
It's no secret that Microsoft wants everything Windows users 8 logged in using a Microsoft account, and forever forgot about the standard local user account. This approach has its advantages, as a Microsoft account allows you to sync settings, files, applications, and other data between computers. At the same time, the Microsoft account brings with it new security problems. The Microsoft account works online, which means we should worry about its security.
Set a strong, unique password
It is very important that your password is strong, but most importantly, the password must be unique. Don't reuse passwords, as using the same password to log into other sites makes it useless for the security of your Microsoft account. Ideally, for each account, be it a Microsoft account or an account in social network, you need to come up with a separate password. And if you need help managing passwords, use .
To change your Microsoft account password, log into your control panel at account.live.com.
Enable two-step verification
To provide additional security to your account, Microsoft allows you to use two-step verification, which is also known as two-factor authentication. The way it works is that when you (or someone else) logs in using your username and password, you will be asked to enter additional code, which will be sent to your phone via SMS, or generated via special application on your phone. How to enable two-step verification is described in detail in our guide.
As stated above, you can use multiple various methods two-step verification - via SMS or identification application. The last method is suitable for any devices with Android, iPhone and smartphones with Windows Phone. To generate codes you can use Google app Authenticator (available for Android and iOS) and Microsoft Authenticator (for Windows Phone).
Specify recovery data
If for some reason you do not want to use two-step verification, make sure that you have entered information for your account (phone numbers and alternate email addresses) that will allow Microsoft to contact you. This will help you out if you suddenly lose (forget) your password. So make sure this information is entered and entered correctly.
Enable notifications to be sent to your phone
Microsoft can send notifications about important security events to your phone, such as when someone tries to access your account. By default, notifications are sent to your primary email address. You can, however, enable notifications to be sent to your phone via SMS messages.
To do this, visit the Notifications > Security page in your Microsoft account control panel. If you haven't previously provided your phone number, you'll first need to enter it on the Security Information page.
Keep track of recent activity
Not long ago, a “Recent Activity” section appeared in the Microsoft account control panel. This section allows you to view information about when your account was logged in (successfully or not) and from where, and what platform or device was used to do so. I wrote more about this.
Let me remind you once again that access to your Microsoft account and its data can be obtained from anywhere in the world, so take the security of your account seriously.
Have a great day!