Error: "Unable to load module capicom.dll" Error: "The capicom object is not installed"
Errors from http://sberbank-ast.ru when logging in using an Electronic Digital Signature)
Solving these problems in 5 minutes. (There are two methods available to you, manual and automatic.) If the error persists in the automatic solution after installing the first component, use method No. 2. If you have any questions, write in the comments.
Automatic registrationlibraries capicom_ 2.1.0.2Mandatory component for working with digital signature capicom_2.1.0.2_sdk
If after installing the auto-installer you still get an error on platforms using the capicom.dll librariesyou need to remove previously installed libraries, go into the registry using the regedit command and delete all keys with the index capicom.dll. After that, reboot the workstation and go to the procedure manual installation libraries according to the scheme described below. Current library as of January 10, 2012 v2.1.0.2
To install capicom.dll on Windows (XP), follow these steps:
Manually registering the installation of the capicom_ 2.1.0.2 library download the archive and unpack it to C:\WINDOWS\system32\ (capicom.dll). After placing the library in the desired directory, run on the command line C:\WINDOWS\system32\regsvr32 capicom.dll
For installation CAPICOM.dll on Windows Vista, Windows 7, Windows 8, Windows 8.1follow these steps:
1. Download the file
2. Extract to the directory "C:\windows\syswow64"
3. Register the dll library, to do this in command line(Start - Run) enter: c:\windows\syswow64\regsvr32.exe capicom.dll
4. To create a repository, download the CreateOP file
5. Unzip the file and copy the files from the folder
6. Go to C:\WINDOWS\syswow64\... and paste the copied files with file replacement
7. Run the CreateOP.bat file (if you do not see the “.bat” extension, then you need to run the file that appears as “MS-DOS Batch File”)
8. After running the file, a window should appear, click OK in it
9. In the next window, click OK again
Everything is required domain names with which you work through capicom must be added to trusted nodes in the browser properties!!! If this is not done, the error: “Failed to load module capicom.dll” and the error: “The capicom object is not installed” may appear regardless of the presence of Capicom in the system.!!!
The signature generation component is not installed or does not work (does not work correctly).
1) Make sure that there is no notification at the top of the browser window or tab to prevent the launch or installation of add-ons (ActiveX controls):
"All browser add-ons Internet Explorer disabled. Click here to manage, disable or remove add-ons."
"This website is trying to install the following add-on... If you trust this website and this add-on and want to install it, click here..."
"This site requires the following add-on... If you trust this site and this add-on and allow it to run, click here..."
"Security settings do not allow ActiveX controls to run on this page. The page may not display correctly. Click here to select options."
"Running ActiveX controls on this web page is prohibited by your current security settings."
"This program is blocked because its publisher cannot be verified."
"Internet Explorer has blocked ActiveX controls."
If such notifications are present, the corresponding action must be allowed.
If you are using the Internet Explorer 10 browser, it is recommended to additionally allow the launch of unsigned ActiveX controls.
To do this you need:
- in the browser menu, select “Tools” - “Browser Options” (if the menu is not displayed by default, to display it you must click on Alt keyboard). As a result, the “Internet Options” window will be displayed;
- go to the “Security” tab;
- select the “Trusted Sites” zone;
- in the “Security level for this zone” block, click the “Other” button. As a result, the “Security Settings” window will be displayed;
- in the list of parameters, find the item “Loading unsigned ActiveX controls” (ActiveX controls and control modules block) and switch this parameter to the “Enable” position.
2) Make sure that the launch of the installed signature generation component is not blocked due to insufficient trust in the bus.gov.ru website.
To do this, the node https://bus.gov.ru must be added to the “Trusted Sites” zone (Internet Options - Security - Trusted Sites - Sites) and low security restrictions set for this zone (Internet Options - Security - Trusted Sites - Level security for this zone - Other - Reset special parameters - To level - Low - Reset). As a result, in the “ActiveX controls and connection modules” category in the security settings (Internet Options - Security - Trusted Sites - Security level for this zone - Other), the launch of ActiveX modules should be allowed (all items in this category should be set to "Enable" " or "Offer").
Advanced: You must allow the installation and execution of ActiveX controls that have an invalid signature: “Internet Options” - “Advanced” - “Security” - “Allow installation or execution of a program that has an invalid signature.”
3) In other cases, it is necessary to install (reinstall) the sign.cab signature generation component.
C:\Program Files\Lanit\
Default installation path:
C:\Program Files\Lanit\Lanit.Signature generation component
Installation of 64's bit version The signature component is only available on a 64-bit OS.
Correct operation of the 64-bit version of the signature component is only possible when using the 64-bit version Internet browser Explorer.
Installation of the 32-bit version of the signature component is available in 32-bit and 64-bit versions of the OS. Correct operation of the 32-bit version of the signature component is possible only when using the 32-bit version of the Internet Explorer browser.
4) If after these steps the signing error continues to occur, make sure that the bitness of the Internet Explorer browser you are launching matches installed version signature generation component.
You can check the bit depth of the default version of the IE browser in “Help” - “About the program” (in the 64-bit version, after specifying the version number, “64-bit edition” should be indicated, if this indication is not present, the 32-bit version is launched version).
Also, for the signature generation component to work correctly, you need Microsoft package.NET Framework version 2.0 (for Windows XP) or 3.5 (for later versions of Windows operating systems).
5) In rare cases, the launch of the signature generation component may be blocked by anti-virus and proactive protection software.
This error message can be found on state portal gov.ru, it arises at the stage of signing documents when various organizations apply to the State Procurement domain. The error "Cannot sign data Error description" no method support may mean that you are using an outdated software or in one of required components an error occurred, a failure occurred.
Error "Cannot sign data"
Required components for signing on the website zakupki.gov.ru
The data portal only works with the official browser Microsoft– Internet Explorer. To work correctly and eliminate the error “Cannot sign data Error description: The object does not support the Sign method,” you must have the following components and programs installed:
- Special plugin for Internet Explorer navigator. This component is needed for electronic confirmation of documents and signatures. When the user clicks on the “Signature” button, this plugin opens special program, which is focused on the token. To download it, follow this link http://zakupki.gov.ru/epz/main/public/document/view.html?sectionId=445.
- In order to ensure the correct operation of a token from a flash drive, it requires special software.
- A special PKIClient document, which is a confirmation of the certification authority, in order to download it, click.
- Open this link to download the certificate from the server.
- Vcredits are special libraries that are needed for proper operation, for x86 and 64-bit operating system Windows.
- For Windows XP Microsoft .NET Framework requires version 2. Sometimes a problem arises if users have a higher version of the framework. For stable operation of the signature, the second version is required, not higher. To do this, when downloading a new package, you need to check the box - “Install Framework 3.5, including 2, etc.” In this case, you will be able to install the desired version.
- To sign, you need another type of electronic software - Lkomponent. it can be downloaded.
When all of the above components are installed and updated on your computer, go to your personal account on the state procurement portal, log in and try to sign electronic document again, there should not be a Cannot sign data Error description error this time.
Actions in case of error “Cannot sign data Error description”
First of all, familiarize yourself with all the necessary components for proper operation on the state portal, and if possible, reinstall all the programs that are on the list. Update your Internet Explorer browser, and also make sure that the 2 main components are installed correctly and work correctly - Sign and Lkomponent, because they control testing electronic signature documents for authenticity.
Browser from Microsoft Internet Explorer must be run as a local computer administrator. Otherwise, errors may occur when working with documents. This usually happens with versions 7 and higher. If you have a Windows 64-bit system architecture, try running the 32-bit version of the navigator, sometimes this can really help get rid of the error.
Add zakupki.gov.ru to the list of trusted browser sites
Sometimes the browser may not allow you to access the site for various reasons. This can happen to absolutely any node on the network. Especially with such an unstable browser as Internet Explorer. In order for the Microsoft navigator to trust a specific portal, it must be added to the list of trusted ones, for this:
Tips and tricks for resolving the “Object does not support Sign method” error
To resolve “Cannot sign data Error description: Object does not support the Sign method,” try reinstalling Lanit.Component in another distribution. When specifying the path, create a folder in the main directory of drive C (for example, C:\Lanit), or any other, in accordance with where you have the system disk. And also reinstall the individual KriptoPro certificate, update the program to the latest current version. The Microsoft .NET Framework must be installed using Windows Programs and Features.
For this:
In this window, you need to check the box with .NET Framework 2.0, if it is missing. This should help resolve the issue with the error “Cannot sign data error description: no support for the Sign method.
Users often encounter the problem of confirming personal data during online transactions - Cannot sign data. Error description: The object does not support the "Sign" property or method. For example, such an error occurs on the web pages of official organizations or financial institutions: zakupki.gov.ru, bus.gov.ru, VTB 24, EIS. Specifically this error appears when trying to establish an electronic signature or when confirming personal data.
Causes of the Sing error
The error message indicates problems with Sign.cab. This component is used when forming the signature itself and is a very important component. There can be many reasons for the error to appear. The source can be: not installed file sign.cab, missing or outdated root certificates (CryptoPro, Kontur) for digital signature, incompatibility Windows bit depth with browser, lack of .NET Framework package and others.
Error: Object does not support Sign property or method
How to fix the Cannot sign data error
To fix such a failure on Windows 7/8/10, you should check or complete all the points described below one by one. We have collected all the most common solutions that are presented on official government procurement forums, bus.gov.ru and other communities.
First, let's check the site's functionality on another browser. If you make transactions through a specialized application, then check the settings, where you set a different browser for accessing the Network.
Correctly reinstall Lanit
Many people advise that the first step is to reinstall the corresponding Lanit - sign.cab. It is better to download it from the resource where the failure occurs (contact support), or from another popular source. Select the bit depth (x32, x64) that matches your system and browser (!), which is very important for working in Internet Explorer. Bit depth plays an important role. Further:
Also worth checking
Conclusion
Most often, the error “The object does not support the Sign property or method” is a consequence of inappropriate bitness when installing software (lanit, browser, certificates), so be careful at this moment. In any case, if you cannot cope with the error, you should contact the resource support, but as practice shows, you can wait a very long time for answers there.
komdir
The instructions describe setting up a workplace on the website zakupki.gov.ru - United information system in the field of procurement under 44-FZ.
1. Browser for working in zakupki.gov.ru
To get to your personal account on the website zakupki.gov.ru, you must use the Internet Explorer browser. Other browsers are not supported by the Unified Procurement Information System website.2. Root certificate zakupki.gov.ru
You need to download and unpack the archive.Click right click mouse on the certificate file -> Install certificate.
The “Certificate Import Wizard” will open -> Next.
In the “Certificate Store” window, select “Place all certificates in the following store” -> Browse -> Trusted Root Certification Authorities.
Ready.
3. Setting up the Internet Explorer browser for zakupki.gov.ru
To add the site https://zakupki.gov.ru/ to the list of trusted sites you need to:
Open Internet Explorer (not Edge in Windows 10) -> press the Alt key -> In the “Tools” menu, select “Internet Options”, select the “Security” tab -> Trusted sites -> Sites.
Add website https://zakupki.gov.ru
In the Trusted Sites tab, click on the Other button
In the window that opens, change the following values:
Block pop-ups - Disable
Access to data sources outside the domain - Enable
Also in the same window in the Scripts block:
Active Scripts - Enable
Enable XSS Filter - Disable
Run Java Application Scripts - Enable
In the Advanced tab, uncheck Use SSL 3.0:
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4. Installation of the component for generating a Lanit signature sign.cab
Download the signature generation componentLanit sign can be found at this link .
Setting up the zakupki.gov.ru workplace is complete.
5. Errors when working with zakupki.gov.ru:
When trying to log into the “Personal Account” zakupki.gov.ru, the certificate selection window does not appear
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