Possible mistakes. Electronic supplier portal Electronic supplier store - offer

The work of Moscow customers on the Supplier Portal raises many questions. Let's explain some of them.

From this article you will learn:

  • what to do if the required offer is not available on the supplier portal;
  • After installing the crypto component, the error “Operation canceled by user” appears during login. How to fix the error?
  • Is there a document on the customer's procedure and criteria for determining the best supplier?
  • Can a supplier included in the register of unscrupulous suppliers work on the portal?
  • Will information about all concluded contracts be stored on the portal even after their execution?
  • Can a purchase be made by paying an invoice (without a contract)?

If the supplier portal does not have the required offer...

If there is not a single offer registered on the “Suppliers Portal” for the item you are interested in, the customer has the right to find a contractor who will be ready to provide you with the necessary service and invite him to register on the “Suppliers Portal”.

To obtain full access to the PRO-GOSZAKAZ.RU portal, please register. It won't take more than a minute. Select social network for quick authorization on the portal:

After installing the crypto component, the error “The operation was canceled by the user” appears during login. How to fix the error?

You should use the internet explorer browser, configured in accordance with the instructions on the Supplier Portal. This error is due to incorrect browser settings.

Is there a document on the customer's procedures and criteria for determining the best supplier?

Not yet. In fact, now the customer himself decides with whom to enter into a contract, and then control measures will be carried out by the department.

Is it possible to create offers for a specific object, i.e. indicate in the title of the offer the number of this object, its address and other characteristics?

Within the framework of a pilot project, it is possible, there are no restrictions.

Can a supplier included in the register of unscrupulous suppliers work on the portal?

Are there any restrictions on the amount of orders placed on the portal?

During the quarter, the state customer has the right to place orders on the “Supplier Portal” for the supply of goods (works, services) of the same name on the basis of clause 14, part 2, art. 55 of Law No. 94-FZ for an amount not exceeding 100 thousand rubles; and on the basis of clause 14.1, part 2 of art. 55 of Law No. 94-FZ - for an amount not exceeding 400 thousand rubles.

Can an individual be a supplier on the portal?

Yes maybe. To do this, he needs to have an electronic signature and go through the registration procedure on the portal.

Is the registration number assigned when placing an offer on the portal or must it be indicated by the supplier himself?

The register number is assigned immediately after signing the digital signature - automatically.

Do contracts concluded on the portal need to be registered in the contract register?

Yes, contracts concluded on the basis of clause 14.1, part 2, art. 55 of Law No. 94-FZ, must be registered in the “Register of State Contracts 2.0”. It is planned that registration will take place automatically, that is, information about the contract will be automatically sent from the “Electronic Store” to the “Register of Government Contracts 2.0” of the EAIST and the official website.

Will information about all concluded contracts be stored on the portal even after their execution?

Yes, it will. In the customer’s “Personal Account” information about all contracts concluded by him and his subordinate institutions, both valid and executed, will be available for viewing.

Is the price stated in the supplier’s offer on the portal including VAT?

If the VAT rate is applied to a product (work, service), the price is indicated including VAT. When placing an offer, the supplier fills in the “VAT” field and indicates the VAT percentage rate.

Will a library of contracts be created on the portal?

No, not planned. The contract is provided by the supplier.

Can a purchase be made by paying an invoice (without a contract)?

No, he can not. The subsystem does not provide such functionality.

Is it necessary to duplicate contracts on paper for payment at the Moscow City Treasury?

No no need. To pay for the agreement, you will need a payment order and the registry number of the agreement, and its text, if necessary, will be available for viewing in the “Electronic store” (the Moscow City Treasury has been granted access to the resource). In the near future, the integration of the “Electronic store” and the “MGK Bank-Client” system will take place. After this, the customer will only have to sign the generated payment slip with an electronic digital signature to pay under the contract.

Get qualified expert help in "Government Order" system


A 32-bit MS browser is suitable for bidding on the site. Internet Explorer 9.0 or higher.

In the “Tools” section - “Internet Options” - “Advanced”, SSL 3.0 and TLS 1.0 must be checked in the list.
SSL 2.0 must be disabled.
.). The security level for the Trusted Sites zone should be set to Low.

Try checking your digital signature on our website using the link: https://etp.. When a yellow bar appears at the top of the screen (CAPICOM) while working with the system, click on the bar right click mouse and select “Install...”. This must be done every time such a streak occurs.

  • What to do if an error occurs when checking the electronic signature: “The signature did not pass verification. It may have expired, or your computer may not have the tools for working with digital signatures or are configured incorrectly. Contact your certificate and CIPF provider" or "Signature failed verification, signature is out of date or incorrect"?

    Check the date-time settings on your computer.

    Through “Start” - “All Programs” - “Crypto Pro” - “Crypto Pro PKI”, expand the “License Management” list of Crypto Pro CSP and check the license expiration date.

    Launch Crypto Pro CSP - “Service” - “View certificates in the container” - “Browse” - “Unique names” - select the reader - “Ok” - “Next” - “Install”.

    Make sure you select the correct certificate.


    • You must contact the CA where the electronic signature was obtained.


    The wrong certificate is selected (try choosing a different certificate when checking the electronic signature)

    Run “Crypto Pro CSP” - “Service” - “View certificates in the container” - “Browse” - “Unique names” - select the reader - “Ok” - “Next” - “Install” and try to pass the verification again.


    Check if the time and date are set correctly on your computer, clear temporary Internet files and cookies: to do this, in Internet Explorer, click “Tools” - “Internet Options” - “General” - “Browsing history” - “Delete” - check the boxes near "Temporary Internet files",
    “Cookies” and click “Delete”, make sure that in the “Advanced” section the SSL 2.0 checkbox is not checked, then restart Internet Explorer.

    If after performing these steps the error is not resolved, write a letter to add the IP address to the list of trusted ones. Sample letter for adding an IP address to the list of trusted ones.


    Word 2003: “Tools” - “Options” - “Security” - “Digital signatures” - “Add” - selecting the desired certificate - “Ok” - “Ok”.

    Word 2007: Office - “Prepare” - “Add” digital signature" - "Change" - select the desired certificate - "Sign".

    Word 2010, 2013: there is no standard functionality for signing electronic signature documents in Word 2010/2013. You can try installing the CryptoPro Office Signature utility, then in Word documents Additional functionality* should appear to add an electronic signature: select “File” – “Information” – “Add digital signature Crypto Pro”.

    *For all questions regarding the operation of the CryptoPro Office Signature utility, you can contact the Crypto Pro support service. System requirements CryptoPro Office Signature: OS: Windows XP/2003/Vista/2008/2008 R2/7/8/2012 (32 or 64 bit); Microsoft Office 2007, Microsoft Office 2010 or Microsoft Office 2013 (32 or 64 bit); CryptoPro CSP in accordance with the OS version (2.0 and higher).

    ATTENTION! Microsoft Office Starter 2007/2010/2013 and Microsoft Office 365 web components do not support functionality electronic signature.


    Opera: For correct operation of Crypto Pro browser plugin in Opera browser follow these steps:

    1) Download and install latest version Crypto Pro browser plugin https://www.cryptopro.ru/products/cades/plugin/get_2_0

    2) Follow the link https://chrome.google.com/webstore/search/CryptoPro%20Extension%20for%20Cades and install the CryptoPro Extension for extension in your browser CAdES Browser Plug-in

    4) Restart your browser and try to log into the site

    Mozilla FireFox: For the Crypto Pro browser plugin to work correctly in the FF browser, follow these steps: and restart your computer

    Registration on the GPB ETP platform

      Consideration of the application for registration is carried out by the Operator within no more than 5 working days from the date of acceptance of the documents and information necessary for registration. Based on the results of consideration of the application to the address Email, specified by you during registration, a notification will be sent about the decision made: either registration or refusal of registration.

      To speed up the consideration of your registration application, you need to go.

      Review of documents for registration in accordance with the ETP Regulations lasts 5 working days, in order, without a queue, takes about 15 minutes.

      You need to make sure that your mail server does not block incoming messages from @site. To do this, contact your system administrator.

      If it is not possible to unblock the @site address, then you must specify another email with an external server (gmail, mail, etc.). Log in to the site using your username and password. In the e-mail activation form, select “Specify another e-mail” and enter the new e-mail address, it will be automatically generated new link activation.

      You either haven't confirmed your email address, or did not sign the application with an Electronic Signature to send it for consideration to the ETP Operator.

      Log in to your personal account using your login and password and complete the registration by signing the electronic signature application.

      1. Section 1. Extract from the Unified State Register of Legal Entities, received no earlier than six months before the date of filing the application; An electronic extract from the Unified State Register of Legal Entities certified by an electronic signature of the tax authority is allowed;
      2. Section 2. Charter;
      3. Section 3. Copies of documents confirming the person’s authority to receive accreditation;
      4. Section 4. Document on the appointment or election of a manager to a position (minutes, extract from the minutes, decision);
      5. Section 5. Decision on approval or execution of transactions based on the results of electronic procedures on behalf of the procurement participant.
      • Section 1. Extract from the Unified State Register of Legal Entities, received no earlier than six months before the date of filing the application; An electronic extract from the Unified State Register of Legal Entities certified by an electronic signature of the tax authority is allowed.
      • Section 2. Charter
      • Section 3. Document on the appointment or election of a manager to a position (minutes, extract from the minutes, decision) + Power of attorney for the executor (holder of the electronic signature), confirming the authority of the person to register on electronic trading platform GPB (sample power of attorney)
      • Section 4. Document on the appointment or election of a manager to a position (minutes, extract from the minutes, decision) + Power of attorney for the executor (holder of the electronic signature), confirming the authority of the person to take actions to participate in the procedures (including filing an application for participation in procedures) on the GPB electronic trading platform (sample power of attorney)

      If you are registering in the section of the website “Purchases of the Gazprom Group of Companies” (etpgaz.gazprombank.ru) and the electronic signature does not contain an OID, then the power of attorney for the executor must be certified by the electronic signature of the Manager in MS Word

      • Section 1. Extract from the Unified State Register of Individual Entrepreneurs, received no earlier than six months before the date of application for registration. An electronic extract from the Unified State Register of Individual Entrepreneurs, certified by an electronic signature of the tax authority, is allowed.
      • Section 2. Copies of identification documents in full (you must upload all pages of the passport).
      • Section 1. Extract from the Unified State Register of Individual Entrepreneurs, received no earlier than six months before the date of application for registration. An electronic extract from the Unified State Register of Individual Entrepreneurs, certified by an electronic signature of the tax authority, is allowed.
      • Section 2. Copies of identification documents in full (you must upload all pages of the passport).
      • Section "Other documents". Power of attorney for the executor (holder of the electronic signature), confirming the person’s authority to register and take actions to participate in procedures (including filing an application to participate in procedures) on the GPB electronic trading platform (sample power of attorney)

      If you are registering in the section of the website “Purchases of the Gazprom Group of Companies” (etpgaz.gazprombank.ru) and the electronic signature does not contain an OID, then the power of attorney for the executor must be certified by the electronic signature of the Manager in MS Word

      • Section 1. Copy of the TIN assignment certificate

      Section 2. Copy of passport individual(all passport pages must be uploaded)

      Section "Other documents". Power of attorney for the executor (holder of the electronic signature), confirming the person’s authority to register and take actions to participate in procedures (including filing an application to participate in procedures) on the GPB electronic trading platform (sample power of attorney)

      • When registering branches, the TIN will correspond to the parent organization, and the checkpoint must indicate exactly the branch.
      • Section 1. Extract from the Unified State Register of Legal Entities of the parent organization, received no earlier than six months before the date of filing the application; An electronic extract from the Unified State Register of Legal Entities certified by an electronic signature of the tax authority is allowed;
      • Section 2. Charter of the parent organization;
      • Section 3. Document of appointment or election general director for the position (minutes, extract from the minutes, decision) + Power of attorney for the director of the branch;
      • Section 4. Document on the appointment or election of the general director to the position (minutes, extract from the minutes, decision) + Power of attorney for the director of the branch;
      • Section 5. Decision on approval or execution of transactions based on the results of electronic procedures on behalf of the procurement participant.
      • When registering branches, the TIN will correspond to the parent organization, and the checkpoint must indicate exactly the branch.
        Branches provide the following package of documents:
      • Section 1. Extract from the Unified State Register of Legal Entities of the parent organization, received no earlier than six months before the date of filing the application; An electronic extract from the Unified State Register of Legal Entities certified by an electronic signature of the tax authority is allowed:
      • Section 2. Charter of the parent organization;
      • Section 3. Document on the appointment or election of the general director to the position (minutes, extract from the minutes, decision) + Power of attorney for the director of the branch; + Power of attorney for the executor (electronic signature holder), confirming the person’s authority to register on the GPB electronic trading platform (sample power of attorney)
      • Section 4. Document on the appointment or election of the general director to the position (minutes, extract from the minutes, decision) + Power of attorney for the director of the branch; + Power of attorney for the executor (electronic signature holder), confirming the person’s authority to take actions to participate in procedures (including filing an application to participate in procedures) on the GPB electronic trading platform (sample power of attorney);
      • Section 5. Decision on approval or execution of transactions based on the results of electronic procedures on behalf of the procurement participant
      • Section 2. Charter
      • Section 3. Document on the transfer of powers management company(minutes, extract from the minutes, decision) + Document on the appointment of the head of the management company organization to the position (minutes, extract from the minutes, decision).
      • Section 4. Document on the transfer of powers to the management company (minutes, extract from the minutes, decision) + Document on the appointment of the head of the management company organization to the position (minutes, extract from the minutes).
      • Section 5. Decision on approval or execution of transactions based on the results of electronic procedures on behalf of the procurement participant
      • Section 1. Extract from the Unified State Register of Legal Entities, received no earlier than six months before the date of application for registration. An electronic extract from the Unified State Register of Legal Entities certified by an electronic signature of the tax authority is allowed.
      • Section 2. Charter
      • Section 3. Document on the transfer of powers to the management company (minutes, extract from the minutes, decision) + Document on the appointment of the head of the organization of the management company to the position (minutes, extract from the minutes, decision) + Power of attorney for the executor (holder of the electronic signature), confirming the authority of the person to registration on the GPB electronic trading platform (sample power of attorney)
      • Section 4. Document on the transfer of powers to the management company (minutes, extract from the minutes, decision) + Document on the appointment of the head of the management company organization to the position (minutes, extract from the minutes). + Power of attorney for the executor (electronic signature holder), confirming the person’s authority to take actions to participate in procedures (including submitting an application to participate in procedures) on the GPB electronic trading platform (sample power of attorney)
      • Section 5. Decision on approval or execution of transactions based on the results of electronic procedures on behalf of the procurement participant

      1. Certificate of inclusion in the consolidated state register of accredited persons in the territory Russian Federation representative offices of foreign companies.
        Certificate of registration of a foreign organization with the tax authority.
        Permission to open a representative office on the territory of the Russian Federation.
        Regulations on the Representative Office.
      2. The protocol on the appointment of the general director of the parent company must be translated into Russian. The translation is certified by a notary.
        The power of attorney to manage the Representative Office must be translated into Russian. The translation is certified by a notary.

      1. Extract according to your sample with translation into Russian.
        Certificate of inclusion in the consolidated state register of representative offices of foreign companies accredited on the territory of the Russian Federation
        Certificate of registration of a foreign organization with the tax authority.
        Permission to open a representative office on the territory of the Russian Federation.
        Regulations on the Representative Office.
      2. The protocol on the appointment of the general director of the parent company must be translated into Russian. The translation is certified by a notary.
        The power of attorney to manage the Representative Office must be translated into Russian. The translation is certified by a notary.
      3. A power of attorney for the executor (electronic signature holder), confirming the person’s authority to register and take actions to participate in procedures (including submitting an application to participate in procedures) on the GPB electronic trading platform. The power of attorney must be signed and sealed. A power of attorney, which specifies 94-FZ, 44-FZ, provides a complete list of sites, which does not indicate the GPB ETP is not suitable. An example of a power of attorney is posted in the section For Suppliers – Document Package.
      1. 1. To add a user you need to log in home page website http://site, click “Registration for free”, select “Registration of an additional user of the organization” and indicate the section in which your organization is registered. 2. When filling out the registration form in the TIN field, you must select the desired organization from the list that opens, confirm your email address and upload the required set of documents. 3. Next, the company administrator needs to authorize the user through his personal account: Settings – Users – Approval of user powers. 4. After approval of the power of attorney, New user will be able to log into the system and work with the electronic signature.
      1. 1. An already registered user (organization administrator) can add a user without an electronic signature. You must log in with your login and password to the ETP GPB. 2. B personal account go to the Settings tab – Users – New specialist. Complete all fields marked with an asterisk. 3. The added user will be able to log into his personal account without an electronic signature and perform actions only in draft mode, i.e. He will not be able to sign applications for participation or applications for refunds.
      1. A new (separate) registration cannot be obtained for an already registered organization. You can add a new user as an additional user to a registered organization.
      1. User permissions can be set/changed by an already registered user (administrator) of an organization through their personal account: Settings – Users – View user powers – User rights. Place the necessary checkboxes in the permissions.
      1. Registration on the site is free. Applications for registration are reviewed within 5 working days. Participation in procurement is paid in accordance with the tariffs of the ETP GPB.
      1. Yes, you can register as a Procurement Participant. To do this, you need to log into your personal account with a username and password authorized as a Customer/Operator. Purchasing section for corporate customers and online store.

        Select the “Settings” section, “Organization information”, click “View / Change”. A window with registration information about the organization will open. Click on the "Become a Supplier" button at the top of the screen. Fill in all required fields marked with an asterisk and upload the required set of documents. Next, you will need to sign the electronic signature application and submit it for consideration. An application for registration as a procurement participant will be reviewed within 5 working days.

        Select the “Settings” section, “Organization information”, click “View / Change”. A window with registration information about the organization will open. Click on the “Applicant Registration Application” button at the end of the page. In the window that opens, see the “Registration as a procurement participant” tab. Fill in all required fields marked with an asterisk and upload the required set of documents. Next, you will need to sign the electronic signature application and submit it for consideration. An application for registration as a procurement participant will be reviewed within 5 working days.

      1. If you plan to participate in the procedures not only as a Customer, but also as a Participant in placing an order (supply goods, provide work and services), then you additionally need to register as a Procurement Participant. If you do not plan to participate in the procedures as a supplier, then you do not need to register as a Procurement Participant. Your registration as a Customer/Organizer is sufficient.
      1. ETP GPB has the right to refuse registration if the required documents and information were not submitted, or the documents provided do not comply with the ETP Regulations and the current legislation of the Russian Federation.
      1. In case of refusal of registration, it is possible to fill out a registration application form for re-submission.
      1. To edit an application, you need to go to the section of the site that interests you using the login and password specified during registration initially. There is no need to create a new account. Purchasing section for corporate customers and online store.

        When entering the “You have been successfully registered” window that appears, you must click on the “Submit” button in the bottom field of the screen, edit the previously submitted application and re-submit it for consideration (if the window was mistakenly closed, you can call it by clicking on the name of the organization in the right top corner screen). Your application will be reviewed within 5 working days.

        Procurement section of Gazprom Group companies.

        When you log in, your previously submitted application will immediately be available for editing. It is necessary to correct the reasons for the refusal and submit the application for consideration. Your application will be reviewed within 5 working days.

      1. You can submit an application for registration an unlimited number of times until you receive registration on the ETP GPB. To edit an application, you need to log into your personal account using the login and password specified during registration initially. There is no need to create a new account.
      1. A power of attorney for the executor (electronic signature holder), confirming the person’s authority to register and take actions to participate in procedures (including submitting an application to participate in procedures) on the GPB electronic trading platform. The power of attorney must be signed and sealed. A power of attorney, which specifies 94-FZ, 44-FZ, provides a complete list of sites, which does not indicate the GPB ETP is not suitable. An example of a power of attorney is posted in the section For Suppliers – Document Package.

        If you are registering in the section of the website “Purchases of Gazprom Group Companies” (etpgaz.gazprombank.ru) and the electronic signature does not contain OID 1.2.643.6.17.1, then the power of attorney for the executor must additionally be signed by the electronic signature of the head of the organization via MS Word.

      1. To update the data, you need to go to your personal account in the section that interests you. Purchasing section for corporate customers and online store.

        Settings – Organization information – View / Change – Editing. In the " General information» edit the required fields, click sign and submit. Changes will take effect immediately.

        Procurement section of Gazprom Group companies.

        Settings – Organization information – View / Edit – Edit applicant profile. In the “Registration as a procurement participant” tab, edit the required fields, click sign and submit. Changes will take effect immediately.

      1. To make changes, you need to go to your personal account in the section you are interested in and re-register. Purchasing section for corporate customers and online store.

        Settings – Organization information – View / Change – Editing. At the end of the page, select “Supplier Re-Accreditation.” Edit the required fields, click Sign and Submit. The application for re-registration will be reviewed within 5 working days. Procurement section of Gazprom Group companies.

        Settings – Information about the organization – View / Change – Re-registration of the applicant. Edit the required fields, click Sign and Submit. The application for re-registration will be reviewed within 5 working days.

      1. The TIN field is not editable. It is necessary to undergo a new registration indicating a new TIN.
      1. You can log into your personal account by entering your login and password or using an electronic signature using the "Login by electronic signature" button. Recovery forgotten password to access the ETP, click on the “Recover Password” hyperlink in the login form to the closed part. Enter in the appropriate fields: · Username (login) that you specified when registering on the ETP; · The code phrase that you specified when registering on the ETP. In the lower field of the form, enter the character set shown in the picture. Click on the “Recover Password” button. A message containing data corresponding to this address will be sent to the email address you specified during registration. account to enter the ETP.

      • · Username (login) that you specified when registering on the ETP;

      · The code phrase that you specified when registering on the ETP.

      In the lower field of the form, enter the character set shown in the picture. Click on the “Recover Password” button. A message will be sent to the email address you specified during registration containing the account information corresponding to this address for logging into the ETP.

      1. You must log into your personal account using your login and password. In the "Settings" - "Information about the organization" menu, select "Re-accreditation of the applicant". Check the relevance of the information on your organization and sign the application for re-accreditation with an electronic signature. The application will be reviewed within five working days.

    Electronic signature for participation in auctions

    Questions about procedures

      1. 1. In order to apply for participation in the procedure, you need to go to your personal account, then select Procedures - Current procedures - All.

        2. Select the procedure you are interested in. In the transaction column, click on the “Prepare Application” icon.

        In the procurement section of Gazprom Group companies, before submitting an application for participation, you must submit an intention to participate in the procedure. In the operation column there is a button “Submission of intention to participate”.

      1. ASEZ - Automated system electronic procurement of PJSC Gazprom, designed for planning, preparing and conducting procurement, monitoring the implementation of the procurement plan and the progress of procurement, generating analytical reporting and other functions of procurement activities, where procurement functions can be performed on the GPB ETP.

        Registration in the ASEZ is carried out in accordance with the instructions posted on the information and telecommunications Internet network at the address: https://zakupki.gazprom.ru.

      1. When submitting an intention to participate, synchronization with the ASEP system (Automated Electronic Procurement System of Gazprom PJSC) occurs. If ASEZ does not confirm the registration of the Procurement Participant in the specified system, then the submission of intentions, commercial and other proposals for participation in procurement by such Participant is not allowed.
      1. The ETP provides functionality for small and medium-sized businesses. The classification of the Procurement Participant as an SME is carried out in the manner established by the legislation of the Russian Federation. When submitting a notification of intention to take part in the procedure, the Procurement Participant has the right to put a mark in the appropriate field indicating that he belongs to the SMSP. In cases established by the legislation of the Russian Federation, the Procurement Participant is obliged to declare in applications for participation in procurement its affiliation with the SMSP, in the form of a declaration of compliance of the procurement participant with the criteria for inclusion in the SME, approved by the customer and included in the procurement regulations. The declaration is included in the application for participation in the form of an Electronic Document.
      1. You can view your submitted applications for participation in your personal account: Applications for participation – My applications.
      1. 1. The Customer/Organizer’s requirements for the application (documents) are specified in the documentation for the procedure: Procedures – Current procedures – All. In the “Operations” column, click on “View notification of the procedure.”

        2. If not all the requirements are clear or it seems to you that the information is not fully disclosed, then you can send a request to the Customer/Organizer for clarification of the documentation for the procedure: Procedures – Current procedures – All, select the desired procedure and in the “Operations” column click on the button “Submit a request for clarification of the provisions of the documentation”

        Before submitting a request for clarification of the provisions of the documentation, you must submit an intention to participate in the procedure in the procurement section of the Gazprom Group of Companies. A request for clarification of documentation to the procurement section of the Gazprom Group of Companies is sent no later than 5 (three) working days before the closing date for accepting applications.

      1. In the event that the Customer/Organizer does not provide security for the application, the Procurement Participant must transfer funds to the personal account in the amount of 7,900.00 rubles per 1 lot excluding VAT. In the event that the Procurement Participant plans to submit applications for participation in several procurement procedures, 7,900.00 rubles is multiplied by the number of lots and the personal account is replenished with the amount received. If the Purchase Participant is not recognized as the winner, the funds will be unblocked and will switch to the status of “Free funds”. If the Purchase Participant is declared the winner, 7,900.00 rubles per 1 lot will be debited from the personal account, incl. 20% VAT.
      1. The Customer/Organizer has not established the application security:

        To participate in procurement procedures in the section “Purchases of the Gazprom Group of Companies”, the Procurement Participant must purchase one of the presented tariffs. Payment is made according to the details specified in your personal account in the “Finance” section ->

        The Customer/Organizer has established the following security for the application:

        2. Online blocking of funds: the procurement participant replenishes the account with the amount specified by the Customer without VAT. Details in your personal account in the "Finance" section ->

      1. You must go to your personal account in the section Applications for participation - an explanation of the provisions of applications for participation. In the “Operations” column, click on the “Publish clarification” button.
      1. You can withdraw your application from participation in the procedure before the deadline for accepting applications through your personal account: Procedures - Applications for participation - My applications - in the operation column - Withdraw application.
      1. If your organization operates without VAT, then indicate the same amount in the “Offer price with VAT” field and in the “Offer price without VAT” field. The "VAT amount" will be recalculated automatically and will become equal to 0 (zero).
      1. A procurement participant may submit only one application for a procurement procedure. You also have the opportunity to correct a previously submitted application during the acceptance of applications. You need to go to your personal account and in the Procedures – Current procedures – All section, select the procedure you are interested in. In the “Operations” column, click the “Change/Sign Application” icon. In this case, the previously submitted application is canceled and only the new application is displayed in the system.
      1. According to the procurement regulations, the operator of the GPB ETP is not authorized to disclose information on submitted applications and participants in the procedure. You can view all the information in the summary protocol.
      1. You can view the results of the procedure in your personal account in the Procedures – Archive section. In the “Operations” column, click on the “Acts and Protocols” icon.
      1. According to the procurement regulations, the operator of the GPB ETP is not given the authority to explain the results of the procedure. If you do not agree with the results or have questions, you must contact the Customer/Organizer directly using the contact details specified in the notice of the procedure.
      1. Request for proposals is a procurement procedure that is not a tender (auction, competition), in which the organizer, based on the results of consideration of the commercial proposals of the Procurement Participants, determines the winner who proposed Better conditions execution of the contract for the supply of products and the contract price.

        The procurement participant submits a one-time application for participation with a minimum price and favorable conditions, and attaches the necessary documents.

        1. A request for prices is a documented request from an organization interested in purchasing goods or services to a specified or unspecified group of suppliers in order to determine possible purchase prices and conclude contracts.
          1. A reduction auction for the right to conclude a contract is understood as a procurement procedure in which the Organizer's commission determines the winner who offers the lowest contract price. The reduction/reduction auction procedure is carried out by lowering the initial (maximum) contract price by the procurement participants who are admitted by the Customer or the Organizer and recognized as participants in the reduction/reduction auction. Submission of price proposals during the reduction/reduction auction is carried out repeatedly. The rules for holding a reduction/reduction auction are established by the Customer or Organizer in the documentation.
          1. An auction for an increase in the right to conclude a contract is understood as a procurement procedure in which the Customer or Organizer determines the winner who offers the highest price. The auction procedure is carried out by increasing the initial (minimum) price of the contract by the procurement participants who are admitted by the Customer or the Organizer and recognized as auction participants. Submission of price proposals during the auction is carried out repeatedly. The rules for conducting the auction are established by the Customer or the Organizer in the auction documentation.
          1. A request for quotation is understood as a procedure in which the Customer or Organizer determines as the winner of the request for quotation the Procurement Participant who has offered the lowest cost of executing a contract for the supply of goods, performance of work, or provision of services. The procedure for requesting quotations is carried out by submitting proposals for the contract execution price by the Procurement Participants. The procurement participant submits the contract price once.
          1. A tender is understood as a procurement procedure in which the Customer or Organizer, based on the criteria and evaluation procedure established in the notice and tender documentation, determines the winner of the tender who offers the best conditions for the execution of the contract for delivery of goods, performance of work, provision of service. The competition procedure is carried out by submitting proposals for the execution of the contract and the cost of execution of the contract by the Procurement Participants. The procurement participant submits an application for participation in the competition once.
          1. Positional procurement means a procurement in which the Customer or Organizer, based on the results of consideration of the proposals of the Procurement Participants, determines the winner (or several winners) who offered the best terms for the execution of the contract for one, several positions or all positions of the Lot in the manner established in the notice.
          1. Pre-selection is understood as a procedure that is not a procurement, and based on the results of its implementation, a list of potential procurement Participants is formed for their subsequent invitation to participate in procurement with limited participation conducted by the Customer or Organizer.
          1. The rating is available only for positional procurement procedures and shows your position based on price proposals submitted by other procurement participants. You can check your position in the ranking in the Applications for participation - My applications tab. In the “Operations” column, click on the “Procedure Rating” icon.
          1. Negotiation (rebidding) is carried out only for the procedures request for proposals, request for quotations and tender. The customer has the right to announce a bargaining procedure, i.e. request a new commercial offer. The customer has the right to carry out the bargaining procedure an unlimited number of times. A procurement participant admitted to the bargaining procedure has the right to submit a new commercial proposal, but can also refuse to participate in the bargaining procedure and not submit an application (i.e., the original application will be valid).

            Within the framework of one transaction, a procurement participant can submit an application only once. Editing a submitted application is not possible.

          1. You can view the procedures in which you take part in your personal account in the section Procedures - My procedures - With my participation.
          1. Purchasing section for corporate customers and online store. It is not possible to edit a submitted application in the summing-up status.

            Procurement section of Gazprom Group companies.

            According to the procedures request for proposals in the status of summing up, it is possible to edit your Commercial offer downward until the end of the day preceding the day of summing up specified in the notice of the procedure, if there is currently no active trading.

    Technical issues

      1. To work on ETP site GPB (sections of the Gazprom group and Procurement of corporate customers and Trade portal for small volume purchases (Online store)) with an electronic signature you can use the browsers Internet Explorer, Google Chrome, Mozilla Firefox, Opera.

        To work you will need to install a plugin: https://www.cryptopro.ru/products/cades/plugin/get_2_0 To work in Google browsers Chrome and Opera, in addition to the plugin, you need to install extensions: for Opera:

        https://addons.opera.com/ru/extensions/details/download-chrome-extension-9/?display=en for Google Chrome:

        https://chrome.google.com/webstore/detail/cryptopro-extension-for-c/iifchhfnnmpdbibifmljnfjhpififfog/related

      To work on the ETP GPB site under 44-FZ, it is recommended to use only Internet Explorer browsers
      1. The CAPICOM library could not be loaded, possibly due to low permissions on the local machine / object error The object programming server cannot create objects.

        1. Make sure that you are working with the client application (browser) Internet Explorer 7.0 or higher.

        2. Open Tools - Internet Options, Security tab - trusted sites (sites) - sites (sites). The sites “https://etp.gazprombank.ru” and “https://etp.gpb.ru” should be added, and the checkbox for checking nodes (sites) of this zone should be unchecked. Close the "Trusted sites (sites)" window, set the security level for this zone to "low", click apply.

        3. Go to the “General” tab - “Delete”: the “temporary Internet files” and “cookies” checkboxes should be checked, click on the delete button. Close Internet Options and Internet Explorer.

        4. Open Internet Explorer. Enter the site. When a yellow bar appears at the top of the screen (CAPICOM) when working with the system, right-click on this bar and select "Install...". This must be done every time such a band appears (up to 5 times inclusive). If CAPICOM does not install, uninstall the CAPICOM security update: Start - Control Panel - Install - Uninstall Programs - View installed updates– select security updater for capicom and click delete. After this, you will need to restart your PC.

      1. The error occurs if the plugin for working with electronic signatures is not configured correctly. You can check and install the plugin in your personal account in the Settings – Working with electronic signature section.
      1. An error occurs when submitting an application for accreditation in the procurement section of Corporate customers. You must click on the link with the name of the organization in the upper right corner of the screen and in the displayed modal window“You have been successfully registered” uncheck the “Receive registration in the procurement section of the Gazprom Group of Companies”. Next, click on the “Submit” button - “Submit for consideration.”
      1. An error occurs when submitting an application for accreditation in the procurement section of Corporate customers. You need to go to the Settings – Personal information – Edit profile – Editing section and check the “Use electronic signature” checkbox. Then save (no need to sign). Log out and log back into your personal account.
      1. 1. Invalid certificate selected. Try again by selecting the correct certificate. 2. If the certificate is selected correctly, but this error is still displayed, you need to reinstall the certificate and try signing again.
      1. Your electronic signature certificate is not suitable for on-site use in the corporate procurement section. To work on the GPB ETP, you must obtain a qualified electronic signature certificate issued by a Trusted Certification Authority and containing a note on the possibility of using this certificate on the GPB ETP - OID 1.2.643.6.17.1 or 1.2.643.6.17.
      1. In the “security alert” window, you clicked “No” and checked the box. You need to reset Internet Explorer settings. Click on Ctrl + Shift + Delete, check the boxes for “temporary Internet files” and “cookies”, click “delete”. Close Internet Explorer and restart it. Try signing again.
      1. Open Internet Explorer - Tools - Internet Options, go to the Contents tab - Certificates - In personal - your personal certificate should be displayed. If the certificate is not displayed, you must install a certificate obtained from a certification authority.
      1. 1.Check the date and time on your computer. 2.Check through Start – Programs – CryptoPro – CryptoPro PKI – license management, license expiration date. If the deadline has passed, you need to contact the CryptoPro supplier.

        3.Open Internet Explorer - Tools - Internet Options, go to the Contents tab - Certificates - In personal - your personal certificate should be displayed (check the validity period of the certificate). If the certificate has expired, you need to renew (purchase a new) key certificate.

      1. Check if the Smartcard service is running: Start - Control Panel - Administrative Tools - Services. Find the Smartcard service here. If it has a status of not working, then turn it on. If the status is working, then disable and re-enable. In unlicensed Windows versions the service may be initially removed.
      1. This error, caused by a failure in the system library winscard.dll. Contact your system administrator.
      1. 1. Open Start – All programs – CryptoPro – CryptoPro PKI – click “license management”, in the right window click on CryptoPro CSP, in the panel at the top click on the rightmost icon “Enter new serial number licenses." Enter the serial number from your license agreement.

        2. Click Start / Control Panel / CryptoPro CSP. Go to the “Service” tab and click on the “Remove remembered passwords” button. Select the “User” option and click OK. Click "View certificates in container" - Browse, in the "Select" window key container» Check "Unique names" and install the certificate again. If the key media is a floppy disk or flash card, you need to view its contents. At the root of the media there should be a folder with six files with the extension .key

        2. Cash

        1. The Customer/Organizer has not established the application security:

          In the event that the Customer/Organizer does not provide security for the application, the Procurement Participant must transfer funds in the amount of 7,900.00 rubles per 1 lot excluding VAT to the personal account. In the event that the Procurement Participant plans to submit applications for participation in several procurement procedures, 7,900.00 rubles is multiplied by the number of lots and the personal account is replenished with the amount received. If the Purchase Participant is not recognized as the winner, the funds will be unblocked and will switch to the status of “Free funds”. If the Purchase Participant is declared the winner, 7,900.00 rubles per 1 lot will be debited from the personal account, incl. 20% VAT.

          The Customer/Organizer has established the following security for the application:

          In the event that the Customer/Organizer has established security for the application, the Procurement Participant must transfer funds to the personal account in the amount of established collateral and 7,900.00 rubles per 1 lot excluding VAT. During participation in the procurement procedure, funds will be blocked. If the Purchase Participant is not recognized as the winner, the funds will be unblocked and will switch to the status of “Free funds”. If the Purchase Participant is declared the winner, 7,900.00 rubles per 1 lot will be debited from the personal account, incl. 20% VAT, the remaining funds will be unblocked and will go into the status of “Free funds”.

        1. The Customer/Organizer has not established security for the application: To participate in the procurement procedures in the section “Purchases of the Gazprom Group of Companies”, the Procurement Participant must purchase one of the presented tariffs. Payment is made according to the details specified in your personal account in the “Finance” section -> “Personal account status” in the “Tariffs” tab. After receiving funds to the personal account of the Procurement Participant, it is necessary to activate the selected tariff.

          The Customer/Organizer has established the following security for the application:

          1. Purchase and activate one of the presented tariffs.

          2. Online blocking of funds: the procurement participant replenishes the account with the amount specified by the Customer without VAT. Details in your personal account in the “Finance” section -> “Personal account status” on the “Collateral” tab. Or Bank guarantee: the procurement participant attaches a bank guarantee for the amount of the application security established by the Customer.

          Tariff models for participation in procurement procedures.

          Small business tariff – 15,500 rubles per year. The tariff allows you to repeatedly participate in procurement of sections of the Gazprom Group of Companies with an initial contract price of no more than 500 thousand rubles within 1 year.

          Optimal tariff – 36,000 rubles per year. The tariff allows you to repeatedly participate in procurement of sections of the Gazprom Group of Companies with an initial contract price of no more than 10 million rubles within 1 year.

          Business tariff – 76,800 rubles per year. The tariff allows you to repeatedly participate in purchases for sections of the Gazprom Group of Companies with an initial contract price of no more than 500 million rubles within 1 year

          Unlimited tariff – 122,400 rubles per year. The tariff allows you to repeatedly participate in all purchases for sections of the Gazprom Group of Companies without restrictions for 1 year

        1. Upon receipt of registration for the ETP GPB, a notification of registration will be sent to you at the email address specified during registration, indicating the details for transferring funds. If you are already registered on the GPB ETP, you can view the details for transferring funds in your personal account: Finance – Personal account status.

          If you plan to participate in procedures in the procurement section of Gazprom Group companies, then to pay the Tariff you must transfer funds to the Finance tab - Personal account status - Tariffs.

        1. Upon receipt of registration for the ETP GPB, a notification of registration will be sent to the email address specified during registration, indicating the details for transferring funds. Details for crediting funds cannot be obtained in advance, because the system automatically assigns a specific participant an individual personal account on which all transactions will be carried out cash participant.
        1. Funds for carrying out operations to ensure participation in procedures are credited to the personal account of the Procurement Participant at ETP GPB within one business day from the date of receipt of funds to the settlement account of ETP GPB LLC.
        1. Log in to the online store in your personal account. Select “Price list”, “Position processing”. Click the "Import from File" button at the bottom of the screen. Download and save the form template for adding positions on your computer. Fill in the fields marked with “*” and upload the completed file in the original csv format using the “Browse” button. Return to the “Processing Items” section and click the “Submit for Processing” button. Pay the bill by crediting funds through the “Finance” section, “Tariffs and additional services” tab.
        1. For written-off funds, a certificate of completion of work and an invoice are provided. Documents in in electronic format available immediately after write-off: Finance – Expenditure documents.