Those who use the services of the transport company SDEK are faced with the fact that they were asked to provide passport data. Why is this necessary and how to do it? We'll tell you further.

Why does SDEK ask for passport information for Aliexpress?

Relatively recently, for all parcels sent by courier services with Aliexpress simplified customs control was abolished. Thus, today shipments are checked according to all the rules, and for this, customs needs the recipient’s passport data. SDEK, as you know, is also a courier company, which is why they are forced to ask their clients for such confidential information.

Is it safe to send passport data from SDEK to Aliexpress?

Due to the need to provide passport data to Aliexpress, a logical question arises - is it safe to do this? In fact, SDEK, like any other company working with personal data, has a strict confidentiality policy, within the framework of which all information can only be transferred to customs officers. Moreover, you only need to go through the procedure once, and in the future you will no longer have to send anything.

Is it possible not to provide passport information for SDEK on Aliexpress?

Undoubtedly, the decision whether to indicate passport data for Aliexpress, remains only up to you. However, if you want to receive the parcel exclusively through SDEK, you will have to do this, because otherwise the parcel will not be able to pass customs control and will be returned back to the seller.

How to provide passport information for SDEK on Aliexpress?

In general, of course, the standard sending method looks like this:

• You pay for the order and select the transport company SDEK as the delivery method.
• After the order is processed by the seller and sent within two days, a letter will be sent to your email asking you to send your passport data
• It contains a link. Follow it and fill out the information in the form

Many users are very confused by this measure, since it is done by bypassing the system Aliexpress, so the administration made a very smart decision and now passport details can be entered immediately in the system when filling out the delivery address. So, to supplement the information, go to “My orders” - “Delivery addresses” and under the address click on "Edit".

A form with your completed address will be downloaded to you. There is no need to touch anything here. We are interested in the line . Click on it and a form for filling out your passport data will open.

Enter all the required information and save the result. Now, when ordering goods through courier services, you will no longer need to send data anywhere. By the way, at the moment this can only be done in the full version Aliexpress from a computer, perhaps someday this same form will be built into the application.

Video: Aliexpress asks for passport information in the Aliexpress section

From this material you will learn why SDEK needs passport data and whether it is worth providing them.

Russian legislation regarding the passage of parcels through customs inspection has undergone some changes in the last few years. In this regard, buyers Aliexpress They began to increasingly complain that they were being asked to send their passport data. Although almost all buyers of the site already know about this measure, we still decided to figure out why this is necessary and whether it is worth doing it at all.

Why does SDEK require passport data for Aliexpress?

First of all, let's figure out why SDEK needs customer passport data at all Aliexpress. First of all, do not be alarmed if you receive such a request, since the company is not asking for confidential information on its own whim. As we already said at the very beginning of the article, Russian legislation has undergone some changes and now the recipient’s data is required for a parcel to pass customs checks. It is worth noting that this did not affect all parcels, but only those sent by paid delivery, that is, not by Russian Post. Otherwise, if the package is ordered by China Post, nothing is required.

Is it safe and legal to send your passport details to SDEK on Aliexpress?

As you already understand, the requirement for such personal information on Aliexpress is quite reasonable, but what about security? In fact, every service that sellers cooperate with Aliexpress, have been working for more than one year and during all this time they have managed to distinguish themselves by their reliability. This also applies to SDEK. Since the company has to ask for passport data, and generally work with information about clients, it must have a strict confidentiality policy. Accordingly, it does not allow client data to be disclosed to anyone. In addition, scammers know a huge number of easier ways to obtain people’s data, so it simply makes no sense for them to collect it through Aliexpress .

Is it possible not to indicate passport details for SDEK on Aliexpress and will the parcel arrive?

Undoubtedly, no one Aliexpress cannot force you to provide your data, so decide for yourself whether to do it or not. But you should know that without them, the parcel will not be able to pass inspection at customs; accordingly, it will not be allowed into the country and will be sent back to the seller.

Although, you will still be able to receive the parcel. To do this, you will have to refuse the services of SDEK, as well as other express deliveries, and order goods via free Chinese mail. This will greatly affect the time it takes to receive parcels, but you will not need to provide any additional data.

How to provide passport information for SDEK on Aliexpress?

If you still decide to send everything you need for SDEK, then after sending your order with Aliexpress wait for the SMS and email to arrive on your phone. In both cases, the letters will contain a link to go to the questionnaire to fill out.

There is another way to indicate your passport details. Because Aliexpress Since recently has its own fast delivery, it also requires passport data. That is why, for convenience, the required form was built into the delivery address form.

To fill it out, follow the path “My Aliexpress” - “Delivery addresses” and click the button under the address "Edit".

Scroll down the page and click on the line "Information about delivery". You will immediately see a form for entering your passport details. In it, indicate everything you need and save the result.

Now when sending parcels from Aliexpress You will no longer be asked for your passport information, since you already have it.

Video: SDEK asks for passport information. Fraudsters!? Is it safe?

In what cases may Aliexpress need passport information? Is it necessary to provide them? And why might the buyer be asked to send his data? We will answer these questions in detail in this article.

When can Aliexpress ask you to send your passport information?

You will not need your passport information to register on Aliexpress or to pay for purchases. They can be asked only in two cases:

1. If you register with Alipay. There is a mandatory requirement to confirm your identity and you will need to provide your passport details.
2. If your item is shipped via commercial express delivery service. (IML, SPSR-Express, etc.) Then your passport information will be required for customs clearance of the parcel. We will consider this option in more detail.
3. When paying from a Yandex Money, Qiwi account or from a mobile phone with unconfirmed passport data.

Aliexpress asks for passport information for customs clearance of the parcel.

At the moment, simplified parcel processing has been canceled for commercial express delivery services. Therefore, if an order from Aliexpress comes to you by a courier company, then they are forced to do customs clearance according to the general rules. To do this, you will need your passport data (full name, series and number of the passport, date of issue). This is not a personal whim of the delivery service, but standard rules that they are forced to adhere to.

Although for many buyers this looks like a scam or an illegal demand. In connection with this, many fears and questions arise: is it worth sending your data? Or is this a new scam?

Is it safe to send passport data for customs clearance of a parcel from Aliexpress?

Many buyers are scared that they need to send their passport details to a delivery service unknown to them. And where they will go later, what the fate of this confidential information will be, they do not know. Naturally, having received a letter asking for passport information, buyers begin to be afraid, worried or angry that they were not warned in advance.

But in reality there is no reason to worry here. All courier companies ask for your information not on their own initiative, but because they need to clear your parcel through customs. And they don’t need passport data, but for customs documents. Plus, each express delivery company has a privacy policy where they guarantee the non-disclosure of your data and exclude the use of this information for unauthorized purposes.

And one more argument. Fraudsters have no reason to organize such a complex fraud to collect your passport data. Anyone can buy a disc with a complete database of passport data of all residents of Russia. Such discs are distributed almost freely at flea markets. Despite their illegality. Therefore, if someone wants to commit fraudulent actions, then obtaining such a database with your complete data will not be difficult for him.

Therefore, you should not worry that serious courier companies will use your passport data for fraudulent purposes.

Is it possible not to provide passport information?

If you are afraid or do not want to send your data to register a parcel with Aliexpress, then you have two options:

1. Do not provide your details. But then the parcel will not pass customs clearance and will be sent back to China. And you can get a refund of the full purchase price by opening a dispute.
2. Carry out customs clearance yourself. To do this, you will need to go to the customs office with your passport and fill out customs documents.

How to provide passport details for delivery by courier companies?

Usually, after paying for the order, you receive a letter from the courier company, in which you are notified that the parcel will be sent by express service and you must provide passport information to be provided to the Federal Customs Service. And then there are instructions on where and how this can be done. Usually, a link is simply attached, following which the buyer will need to fill out a simple form with passport data.

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Using the website’s online service, in a few clicks you can find out the exact location of your parcel or postal item delivered by the courier company SDEK.

The courier delivery and dispatch service “SDEK Logistics Solutions” provides services for express courier delivery of parcels, cargo and postal items throughout the Russian Federation. It is worth noting that SDEK is considered the number one postal service, focused on courier delivery of parcels from China to Russia and the CIS.

In just a few clicks you will quickly find out the exact location of your SDEK parcel.

How to track an SDEK parcel?

It is very simple to track the transportation and delivery of a parcel by the SDEK postal company: to do this, you need to enter the unique identifier of the parcel in the tracking line. It should be noted that the format of SDEK identifiers is somewhat different from the usual track code formats (At the beginning of the identifier, as a rule, there are 5 letters, followed by a ten-digit number, and two letters close the number). After specifying the track number, click on the “Track” button and find out the most up-to-date information about the location of your mail item.

How long to wait for an SDEK parcel?

Official delivery times are not specified, but as a rule, parcels arrive within 30-45 days. Such long terms are due to the high workload of customs in China and the Russian Federation, as well as the fact that the parcel is delivered in China by land transport.

Where to pick up a SDEK parcel

Immediately after the parcel arrives at the delivery point, you will receive an SMS message indicating the address where the parcels are delivered. We advise you to pay attention to the operating hours of this department.

The most popular types of SDEK shipments

• Parcel - standard delivery of parcels in Russia;
• Trunk express, efficient and economical delivery of parcels and cargo throughout Russia. Transportation is carried out by land transport;
• Parcel - delivery of goods throughout Russia;
• Express light - urgent delivery of light cargo (up to 29 kg). The service is relevant for the delivery of documentation, both in the Russian Federation and within your city;
• Chinese Express - economical delivery of goods from other countries to the Russian Federation for trading companies.

Is it possible to change the address or date of delivery of a SDEK parcel?

Please note that you can change the address and delivery mode yourself. This functionality is available on the company website.

So, if necessary, you can:

• Adjust the delivery date and time.
• Cancel courier delivery and arrange pickup.
• Select another SDEK branch to receive the parcel.